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PODCAST

Community IT Innovators Nonprofit Technology Topics

Community IT Innovators

Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com

technology non-profit

All Episodes

21:02

Nonprofit AI: NotebookLM, What is AI Hygiene

Community IT Innovators Nonprofit Technology Topics ·

2026/03/17

How can nonprofits move past the efficiency plateau to find real strategic value in AI? In this midweek check-in, Carolyn Woodard discusses statistics from the 2026 Nonprofit AI Adoption Report from Virtuous and Fundraising AI, which reveals that while 92% of nonprofits are using AI, only 7% see a major strategic impact on their mission. The episode also explores the concept of AI hygiene and why cleaning up your digital files for humans is the first step. Carolyn also discussed Google Notebo...

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26:39

Write a Better RFP for IT Support for Your Nonprofit...

Community IT Innovators Nonprofit Technology Topics ·

2026/03/13

Are you struggling to articulate what your nonprofit actually needs from an IT provider? In this episode, host Carolyn Woodard and Community IT CEO Johan Hammerstrom discuss the rise of the generic, AI-generated Request for Proposal (RFP). While it is tempting to use AI to handle the heavy lifting of technical writing, doing so often results in a document that lacks the heart of your organization’s mission. Johan explains why a successful RFP is less about technical jargon and more about your...

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19:39

Nonprofit AI: We have agency, Anthropic-Pentagon news...

Community IT Innovators Nonprofit Technology Topics ·

2026/03/10

In this Nonprofit AI Podcast midweek check-in, Carolyn explores what it means to have agency in the age of AI. With so much pressure to adopt new tools, it can feel like nonprofits have no choice — but Carolyn makes the case that you and your organization have more power than you think, both in the tools you choose and the advocacy you pursue. The conversation covers the environmental and community impacts of AI infrastructure, and what nonprofits can actually do about it. Carolyn discusses: ...

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27:30

How to Use AI Tools Safely at Nonprofits with Matthew...

Community IT Innovators Nonprofit Technology Topics ·

2026/03/06

If you have wondered about the real difference between using a free tool like ChatGPT and an enterprise-level solution like Microsoft Copilot or Google Gemini, this episode will provide much-needed clarity. While the potential for efficiency is high, many nonprofit leaders are rightfully concerned about data security and how to ensure they are using these models safely. In part one from their recent webinar, Community IT Outreach Director Carolyn Woodard is joined by Chief Technology Officer ...

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23:25

Nonprofit AI: Pentagon and AI, Turn Off Model...

Community IT Innovators Nonprofit Technology Topics ·

2026/03/03

In this Nonprofit AI Podcast, Carolyn explores the complex intersection of nonprofit values and AI vendor ethics. Following a high-profile public dispute between the Pentagon and major AI providers, we look at what these corporate decisions mean for organizations that prioritize mission-aligned technology. The conversation covers the practical side of AI safety, moving beyond the headlines to answer urgent questions from our recent webinar. Carolyn discusses: The ethical ripple effects of the...

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34:02

How to Use AI Tools Safely at Nonprofits with Matthew...

Community IT Innovators Nonprofit Technology Topics ·

2026/02/27

If you have wondered about the real difference between using a free tool like ChatGPT and an enterprise-level solution like Microsoft Copilot or Google Gemini, this episode will provide much-needed clarity. While the potential for efficiency is high, many nonprofit leaders are rightfully concerned about data security and how to ensure they are using these models safely. In part one from their recent webinar, Community IT Outreach Director Carolyn Woodard is joined by Chief Technology Officer ...

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30:46

Nonprofit AI: Implementation Framework, AI Literacy

Community IT Innovators Nonprofit Technology Topics ·

2026/02/24

Resources shared in this episode: Gallop Poll January 2026 on AI use: https://apnews.com/article/ai-workplace-gemini-chatgpt-poll-4934bc61d039508db32bc49f85d63d99 Build Consulting 5 Category AI Implementation Framework by Kyle Haines: https://buildconsulting.com/blog/a-strategic-framework-for-nonprofit-ai-investment/ 1: Return on Investment - what are you trying to do, and is an AI tool the best way to do it? 2. Technical and Data Feasibility - are you ready? Is your data ready?&n...

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26:35

Single Sign On Clever for Schools with Norwin Herrera

Community IT Innovators Nonprofit Technology Topics ·

2026/02/20

In this episode host Carolyn Woodard is joined by Norwin Herrera, IT Business Manager and Team Lead at Community IT. Together, they walk through a real-world case study of a public charter school that implemented a Single Sign-On (SSO) platform called Clever that can solve cybersecurity and accessibility challenges for adult or child students. Strategic IT Leadership for Nonprofits Unlike a traditional account manager, an IT Business Manager (ITBM) acts as a strategic partner, helping nonprof...

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18:25

Nonprofit AI: Vetting AI Tools for Nonprofits; What...

Community IT Innovators Nonprofit Technology Topics ·

2026/02/17

Nonprofit AI: Vetting Your Tools and Understanding AI Agents In this midweek AI check-in, Carolyn Woodard explores how nonprofit leaders can make informed, safe decisions in an increasingly crowded technology landscape. The episode begins with a review of a new AI Tools Safety Guide specifically designed for the nonprofit sector. This resource evaluates popular tools based on the criteria that matter most to mission-driven organizations: data privacy, security, and ethical responsibility. C...

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19:15

Team Building Remotely with Saba Gebru

Community IT Innovators Nonprofit Technology Topics ·

2026/02/13

Building Stronger Teams: Purposeful Connection in a Remote World How do you maintain a cohesive, supportive team when the office is now spread across dozens of different locations? In this episode, Carolyn Woodard sits down with Saba Gebru, Vice President of Support Services at Community IT, to discuss the intentional work required to foster teamwork in a remote and hybrid environment. Saba shares how Community IT transitioned through the pandemic and emerged with a deeper understanding of ...

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10:43

Nonprofit AI: Human Rights and Community Rights...

Community IT Innovators Nonprofit Technology Topics ·

2026/02/10

Nonprofit AI Check-in: Reclaiming Human Rights and Protecting Local Communities In this midweek check-in, Carolyn Woodard steps back from the technical "how-to" of AI to look at the "why" behind the ethical concerns many nonprofit leaders are feeling. This episode focuses on two significant areas where AI intersects with our core mission of serving others: the protection of basic human rights and the physical impact of the infrastructure that makes AI possible. First, we explore insights fr...

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33:49

Celebrating 25 Years of Community IT with CEO Johan...

Community IT Innovators Nonprofit Technology Topics ·

2026/02/06

In this special anniversary episode, we celebrate a major milestone: 25 years of Community IT. Founded on February 1, 2001, by David Deal as a mission-focused spin-out from Reliacom, Community IT has spent a quarter-century navigating the ever-changing tides of technology for nonprofits exclusively. CEO Johan Hammerstrom, who was one of the early employees to move from Reliacom to the new company, joins us to reflect on our journey from the early days of wiring offices for the internet to our...

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17:41

Nonprofit AI: Differences Between Public and...

Community IT Innovators Nonprofit Technology Topics ·

2026/02/03

To follow on from our recent discussions regarding the rapid adoption of artificial intelligence in the nonprofit sector, this episode explores the critical technical and privacy distinctions between public and enterprise AI tools. The CISA Incident and the AI Privacy Gap Last week, news outlets including Politico reported that the interim director of the Cybersecurity and Infrastructure Security Agency (CISA), Madhu Gottumukkala, mistakenly uploaded sensitive government contracting doc...

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27:50

Nonprofit IT Roundtable pt 2 with Senior Staff

Community IT Innovators Nonprofit Technology Topics ·

2026/01/30

Panel Discussion with Matt Eshleman, Steve Longenecker, Jennifer Huftalen, and Carolyn Woodard Our experts answered your questions about where nonprofit tech is going next. In part 1, Community IT senior staff discuss nonprofits and AI, and updated cybersecurity trends to be aware of. In part 2, they discuss updates to Microsoft and Google Workspace, and take audience Q&A. AI, Cybersecurity, Google Workspace v Microsoft Office, Gemini v Copilot or ChatGPT or another generative AI ...

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19:04

Nonprofit AI: Ethical AI Resources and Frameworks

Community IT Innovators Nonprofit Technology Topics ·

2026/01/27

To follow on from last week's episode of the ethical issues around AI use and companies generally that nonprofits and the philanthropy sector need to discuss and evaluate through the lens of organization values and mission, here are some resources for moving forward with that discussion of ethics as you put your policy in place and refine it. How Nonprofits Can Resist the AI Efficiency Trap from Nonprofit Quarterly by James A Lomastro, published Oct 28, 2025. https://nonprofitquar...

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33:11

Nonprofit IT Roundtable pt 1 with Senior Staff

Community IT Innovators Nonprofit Technology Topics ·

2026/01/23

Panel Discussion with Matt Eshleman, Steve Longenecker, Jennifer Huftalen, and Carolyn Woodard Our experts answered your questions about where nonprofit tech is going next. In part 1, Community IT senior staff discuss nonprofits and AI, and updated cybersecurity trends to be aware of. In part 2, they discuss updates to Microsoft and Google Workspace, and take audience Q&A. AI, Cybersecurity, Google Workspace v Microsoft Office, Gemini v Copilot or ChatGPT or another generative AI ...

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23:54

Nonprofit AI: Ethical Issues

Community IT Innovators Nonprofit Technology Topics ·

2026/01/20

As AI tools become more integrated into our nonprofits' daily workflows, it can feel as though the technology is moving faster than our ability to evaluate it. However, for mission-driven organizations, technology adoption isn't just a matter of efficiency—it’s a reflection of our values. This episode steps back from the technical aspects of AI tools for nonprofits and explores the significant ethical questions that every nonprofit leader and board member should consider when shaping th...

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30:28

What is an IT Business Manager? with Jennifer Huftalen

Community IT Innovators Nonprofit Technology Topics ·

2026/01/16

Director of Client Services Jennifer Huftalen answers questions about the IT Business Manager role at Community IT. How is an IT Business Manager different from a vCIO or an account manager? Learn more from this conversation. The takeaways: The IT Business Manager is a unique role in the sector and at MSPs serving nonprofits. A combination of technology expertise and a business background make Community IT’s IT Business Managers ideally suited to help our clients undertake strategic ...

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15:34

Nonprofit AI: Classes and Resources for Nonprofits

Community IT Innovators Nonprofit Technology Topics ·

2026/01/13

Whether you are an AI novice wondering how to catch up quickly, or an AI early adopter always looking for a new tool you can use at your nonprofit, we hope you will join us every Tuesday for another quick update on what is going on in the world of Nonprofits and AI. Takeaways and resources from Ep 2: Microsoft TechSoup https://www.techsoup.org/: A membership driven nonprofit IT resource, particularly for discounted licenses, with a large knowledgebase on many IT tools nonprofits us...

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28:43

Unprotected Data, Unprotected Mission with Jenn Walen

Community IT Innovators Nonprofit Technology Topics ·

2026/01/09

Learn how to manage valuable data every day at your nonprofit. Director of Data and Systems at the Greater Washington Community Foundation in Washington DC, Jenn Walen, discusses her role in managing data policies and training and supporting nonprofit staff in keeping data clean and organized. Jenn stresses that you need a single source of truth, standards for data entry, and policies. Spending the time to decrease the time spent pulling reports and seeing the whole picture is extremely valua...

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281 results

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