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PODCAST

Customer Friendship™ Conversations

What’s the secret to creating loyal customer relationships that last? Customer Friendship™ Conversations by Dixa brings you the latest trends, tools and insights for delivering customer service ‘as it’s meant to be’. In each episode, host Ciaran Nolan sits down with a customer service ‘hero’ revealing their story and tips for building long-lasting bonds with their customers. If you’re a business owner, a customer service pro, or just someone who’s curious about the world of customer experience

All Episodes

00:24:26
How to Keep the Humanity When Implementing AI in Your...
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00:27:51
Creating Game-Changing Customer Experiences with AI,...
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00:36:45
Bold Decision-Making with the Advent of AI, with...
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00:33:41
The Biggest Customer Experience Secrets We Learned in...
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00:32:29
Why Quality Is Everything with Customer Experience,...
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00:33:14
How to Improve Your Customer Friendships by Working...
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00:45:57
Why Your Company Should Prioritize Simplicity Over...
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00:32:24
The Best Way to Live Up to Your Brand's High...
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00:32:51
Why You Absolutely Have to Celebrate the Customer...
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00:32:17
Making Feline Customer Friendships, with Luke Bishop...
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00:33:17
A More Intimate Type of Customer Friendship, with...
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01:00:36
ChatGPT Is Coming For Your Customer Service Job
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00:36:10
Keeping the Technical Simple with Cristina Martinez...
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00:32:39
Finding the Customer Friendships You Didn't Know You...
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00:36:47
Never Let Perfect Get in the Way of Better, with...
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00:01:28
Trailer: Customer Friendship™ Conversations
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