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PODCAST

Your Broker Admin

A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests. Hosted by Rob Cummings of MBES Australia

business management

All Episodes

00:09:43

EP68. Glass Bottles, Code Breakers & Conversations...

Your Broker Admin ·

2026/04/07

This week on Your Broker Admin, we kick off with our regular Bonus History Bite before diving into the latest broker insights and tips.🧠 Bonus History Bite:April 8 delivers a couple of interesting moments, including the introduction of glass milk bottles in 1879 and a hidden gem unearthed in 2021.🎯 Reviews Wrap-UpWeek Ending 2 April 2026This week’s review activity delivered:A lighter week with measurable outcomesInsightful client conversations that highlight the importance of staying engaged and

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00:11:54

EP67. April Fools, Easter Traditions & A Loan Book...

Your Broker Admin ·

2026/03/31

This week on Your Broker Admin, we kick off with a Bonus History Bite before diving into the latest broker insights and tips.🧠 Bonus History Bite:April 1 brings us two interesting historical moments:A theory on the origin of April Fool’s Day, And in 1778, how a New Orleans businessman Oliver Pollock accidentally created the most recognised monetary symbol through bad handwriting?🎯 Reviews Wrap-UpWeek Ending 27 March 2026This week’s review activity delivered:More interest savings for clientsNew

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00:34:57

EP66. Coaching for Broker Success: James McCracken on...

Your Broker Admin ·

2026/03/24

This week on Your Broker Admin, I’m joined by James McCracken, principal and founder of The Successful Adviser, in the YBA Chat Room. James shares his insights into his role as a Broker Business Coach and how effective support structures can benefit both brokers and their support teams.You can learn more about James and his work at The Successful Adviser.Bonus History BiteMarch 25 marks two significant moments in history:In 421, the City of Venice was founded — at noon, on a Friday, no less.In 1996,

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00:10:18

EP65. Unions, Unsolved Mysteries & Loan Review Wins

Your Broker Admin ·

2026/03/17

Episode 65 of Your Broker Admin starts with another Bonus History Bite, before diving into the week’s broker insights and tips.Bonus History BiteMarch 18 features two key moments: the Tolpuddle martyrs' sentence to transportation in 1834 and the mysterious death of Bob Woolmer in 2007.🎯 Reviews Wrap-UpWeek Ending 13 March 2026This week’s review activity delivered:Interest savings for clientsNew lending opportunities uncoveredThought-provoking client conversationsAnother strong week of adding value

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00:10:09

EP64. Doors, Hammers & The Blue Mist

Your Broker Admin ·

2026/03/10

Episode 64 of Your Broker Admin kicks off with another Bonus History Bite before diving into the latest broker insights from the week that was.Bonus History BiteMarch 11 delivers a couple of interesting moments in history - including the beginnings of one of the world’s most famous auction houses and a chapter in the story of a legendary rock frontman looking to reset in Paris.🎯 Reviews Wrap-UpWeek Ending 6 March 2026This week’s review activity delivered a healthy mix of:Interest savings for

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00:08:33

EP63. Before It Blows Up: Timing, Risk & Reviews

Your Broker Admin ·

2026/03/03

Summer has packed up and autumn has arrived. In this episode of Your Broker Admin:🎯 Loan Reviews | Week Ending 27 February 2026Interest savings secured for clientsNew lending opportunities created through timing and proactive contactA couple of client conversations that reinforce why structured reviews still matterAs always, the outcomes weren’t just about rate reductions. They were about staying connected and being ready when the opportunity presented itself.🐫 Humpday HelperThis week I highlight

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00:28:58

EP62. Printing Money, Tandem Miles & Cynario...

Your Broker Admin ·

2026/02/24

This week on Your Broker Admin, I catch up with Michael Richardson for an update on the latest developments with Cynario.We unpack what’s new, what’s changed, and what Brokers should be aware of when it comes to integrating Cynario into their workflow. If you’re using the platform – or considering it – this one’s worth your time.https://www.cynario.ai/?ref=8987dbGood systems. Clear conversations. Fewer surprises.🧠 Bonus History BiteThe 1862 Legal Tender Act and the birth of the greenbackA

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00:11:54

EP61. From Huck Finn to Pluto & Review Conversations...

Your Broker Admin ·

2026/02/17

In this episode of Your Broker Admin:🧠 Bonus History Bite🎯 Loan Reviews | Week Ending 13 February 20268 rate reductions delivering $4,000 in annual savingsThree new lending opportunities worth over $2.2mAn ANZ standout with a 0.32% reductionWhy reviews are about more than just basis pointsWe also unpack two very different client conversations that highlight something important – reviews are about service, expectations, and staying connected before small issues become bigger ones.🐫 Humpday HelperA

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00:07:42

EP60. A Half Pin Short, LinkedIn Observations &...

Your Broker Admin ·

2026/02/10

Episode 60 looks at near-misses, modern broker behaviour, and why loan reviews continue to quietly deliver value when done consistently.In this episode:A wrap-up of loan review outcomes from the week ending 6 February 2026, including standout lending opportunitiesInsights drawn from client conversations during recent reviewsA Humpday Helper segment offering observations on how broker support staff are showing up on LinkedInA Bonus History Bite to round things out🔗 Contact the ShowGot something to

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00:11:25

EP59. Independence, Vanishing Retention Tools & Loan...

Your Broker Admin ·

2026/02/03

Episode 59 centres on loan reviews, client conversations and lender updates.In this episode:Loan Reviews wrap-up for the week ending 30 January 2026, including outcomes and insights from recent client conversationsThis week’s Humpday Helper where we share recent updates from AFG Home Loans & SuncorpYour regular Bonus History Bite to kick things off🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show

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00:09:50

EP58. Building It Right: Lego Logic & Loan Reviews

Your Broker Admin ·

2026/01/27

Episode 58 centres on loan reviews, client conversations and the role of detail in building relationships that last.In this episode:Loan review outcomes and client insights from the week ending 23 January 2026Observations on how small process decisions can have outsized impacts over timeReview tips for MA Money and Wave MoneyA Bonus History Bite to getting things going🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the

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00:34:34

EP57. Floods, Fever & Loan Reviews with Staying Power

Your Broker Admin ·

2026/01/20

Episode 57 of Your Broker Admin kicks off the year with a mix of loan review outcomes, lender updates, and a behind-the-scenes look at how structured review programs actually work in practice.In this episode:Loan Reviews wrap-up for the week ending 16 January 2026, including outcomes and insights from recent client conversationsA revisit of an earlier YBA interview unpacking what really happens during a loan reviewThis week’s Humpday Helper, covering recent ANZ and Firstmac updatesA Bonus History

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00:11:24

EP56. Twelve Seconds Aloft, Lender Quirks & Reviews...

Your Broker Admin ·

2025/12/16

Your final Bonus History Bite for 2025.In this week’s Humpday Helper, it’s a real mixed bag. Some practical ANZ loan finder tips, a Bankwest pricing quirk that adds an extra step where you weren’t expecting one, plus a couple of notable updates from VMG and Westpac that are worth having on your radar.Then we’ll move into the Loan Reviews Wrap-Up, covering the week ending 12 December 2025, along with a brief look at how the year has landed overall. The wins, the opportunities, and a reminder that

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00:10:25

EP55. Nobel Beginnings, Kingly Exits & Credit...

Your Broker Admin ·

2025/12/09

Up first, we have your weekly Bonus History Bite.This week’s Humpday Helper looks at the minimum requirements for credit analysis. Nothing groundbreaking - just the information you actually need upfront so you don’t spend the rest of the process untangling guesswork. And who needs that?Then we move into the Reviews Wrap-Up, covering the week ending 5 December 2025. A steady start to the month, a few decent savings, and at least one client who walked away with an early Christmas present.

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00:08:09

EP54. Eureka to SMS, Bendigo Pricing Tips & Brand...

Your Broker Admin ·

2025/12/02

First up, we have our our Bonus History Bite.In this week’s Humpday Helper, I’ll step you through the processes for completing pricing reviews with Bendigo & Adelaide Bank. Whilst you are unable to lodge new loans with Adelaide Bank anymore, you can still complete pricing reviews for existing ones. Then, we’ll head into the Reviews Wrap-Up, where we break down the results from the week ending 28 November 2025. Another solid finish to the month, with rate reductions, new lending opportunities alon

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00:07:44

EP53. Concorde Retires, Em-Dashes Die & Loan Reviews...

Your Broker Admin ·

2025/11/25

Some historical cultural events to start.On to this week’s Humpday Helper, where I share a slightly personal one - a learning curve on the joys and frustrations of AI-generated content, and my ongoing battle to avoid those regrettable long dashes in everything I write. Turns out you can actually train an AI to avoid them. It just takes time, persistence, and the occasional emotional bribe. Then we’ll head over to the Reviews Wrap-Up, where we unpack the outcomes from the week ending 21 November 2025.

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00:09:47

EP52. Lincoln Lessons, Lender Quirks & Loan Review Saves

Your Broker Admin ·

2025/11/18

This week’s Humpday Helper #159 brings a lovely assortment of quirks from NAB, Bankwest and Macquarie - the type that make you question both product testing and human civilisation. Policies change, platforms evolve, but the national sport of “workarounds” continues.Then we’ll head into the Reviews Wrap-Up and check the outcomes from the loan reviews completed during the week ending 14 November 2025, because persistence is still a business strategy

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00:30:39

EP51. Loan Reviews from Ice Shelf to Lifesaver: Guy...

Your Broker Admin ·

2025/11/11

This week on Your Broker Admin, we’re diving deep into the world of Loan Reviews with my guest, Guy Whelan, Senior Loan Reviews Officer at MBES Australia.We’ll explore what actually happens during a Loan Review and the massive benefits of having a structured program in place to maximise retention and growth opportunities.After my interview with Guy, we’ll jump straight into the Loan Reviews Wrap-Up, covering the latest outcomes from reviews completed during the week ending 7 November 2025.

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00:10:31

EP50. Bonfire Nights, Macquarie Sparks & Loan Review...

Your Broker Admin ·

2025/11/04

The half ton has been reached. Episode 50!!To kick things off, we’re starting with a bit of a fire-starter topic - Macquarie’s decision to pause company and trust applications.Then in Humpday Helpers, a quick update from Cotality on their planned MFA implementation.And finally, we'll mellow things down with the Loan Reviews Wrap-Up, going through what came out of the reviews for the week ending 31 October 2025.

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00:07:54

EP49. Wall Street Crashes, AFG Compliance Tips & Loan...

Your Broker Admin ·

2025/10/28

Welcome to Epsiode 49In this week’s Humpday Helper, I have another AFG Compliance tip, some NAB submission hacks and an important process update from the TMB Group.Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 24 October 2025.

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69 results

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