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PODCAST

What The Pluck?

Jamie Long & Harriet Thacker

This is What The Pluck? The podcast where we discuss life in the beauty industry, the highs, the lows and everything in between. So pour yourself a drink and get ready to have a giggle with us.

arts fashion & beauty

All Episodes

42:16

Ep 101 - Brow Spa x Harrods, The Industry...

What The Pluck? ·

2026/02/03

Send us a message This episode has been a long time coming. In episode 101, we sat down with Lisa from Brow Spa and for the first time ever, she shared a huge announcement that we had to keep under wraps… until now. Lisa is officially launching Brow Spa in H Beauty (Harrods) a massive milestone not just for her brand, but for the brow industry as a whole. In this conversation, we talk about: What it really takes to build a brow brand with longevity The journey from brow artist to luxury retai...

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54:55

THE 100th EPISODE Ft: The Mamma Pluckers

What The Pluck? ·

2025/12/08

Send us a message It’s finally here, Pluckers… EPISODE 100. One hundred episodes of chaos, belly laughs, over-sharing, trauma dumps, beauty industry gossip, and you lot riding every wave with us, so for this milestone, we had to bring back the only guests iconic enough to handle it. The Mamma Pluckers are BACK. And this time… they’re in charge. We kick things off with The Mamma Plucker Hot Seat™, where our mums get full permission to grill us with zero rules, zero filter, and absolutely no me...

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46:32

Gatekeeping vs Oversharing: Is It Ruining Creativity?

What The Pluck? ·

2025/12/01

Send us a message The beauty industry used to keep EVERYTHING a secret… Now it feels like everyone is sharing EVERY trick, technique, and treatment online - and the whole industry is starting to look the same. In today’s episode, we’re diving into one of the most controversial topics in beauty right now: Gatekeeping vs Oversharing. Is oversharing killing creativity? Is gatekeeping selfish or smart? Are clients and competitors expecting too much access to your work? And where’s the line betwee...

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31:23

New Year, New Treatments?

What The Pluck? ·

2025/11/24

Send us a message January hits the beauty industry different. The clients are broke, the treatments are broken, and everyone suddenly wants a “new year, new me” transformation… on a budget. In this episode, we’re diving into the truth about January in beauty — the trends that ALWAYS pop off, the red flags to avoid, and how to glide through the slow season without losing your mind (or slashing your prices). We’re talking: ✨ The January trend forecast — what clients will actually book ✨ Whether...

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48:57

When Passion Becomes Pressure

What The Pluck? ·

2025/11/17

Send us a message You started in beauty because you loved it — the creativity, the clients, the transformations, the buzz. But somewhere between the back-to-back appointments, the DMs, the perfection pressure, and the comparison trap… the joy got quieter. And the pressure got louder. In this episode, Jamie & Harriet dive into the moment your passion starts to feel like a problem — and what to do when the thing you once adored is now draining you. From burnout red flags, client pressure, s...

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38:00

The Beauty Industry’s Villain Era

What The Pluck? ·

2025/11/10

Send us a message It’s official, we’ve entered our villain era 💅 In this episode, Jamie and Harriet are unpacking the phrase that’s taken over the beauty world what does it actually mean to embrace your villain era as a salon owner, educator, or beauty pro? Is it about finally saying “no” to clients who drain your energy? Is it calling out industry nonsense without being branded “difficult”? Or are we just… done being people-pleasers? Expect honesty, humour, and a few spicy confessions as

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38:35

Level Up Your Brow Game

What The Pluck? ·

2025/11/03

Send us a message This week, we’re joined by the incredible Fiona, founder of Brow Game UK - the brow queen behind one of the UK’s most in-demand brands (and the artist trusted by celebs 👀). We dive into everything from building a beauty brand from scratch, staying confident in a competitive industry, and what it really takes to turn passion into a powerhouse business. Expect honesty, laughs, and a few “oh my god same” moments that every beauty pro will relate to. 💬 In this episode: •Fiona’s

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47:46

Christmas Chaos: Salon Survival Guide

What The Pluck? ·

2025/10/27

Send us a message It’s the most wonderful (and let’s be honest… chaotic) time of the year! In this festive episode, Jamie and Harriet dive into everything you need to survive and thrive during the Christmas rush. From prepping your salon and managing client madness to boosting retail sales, keeping team morale high, and making the most of Black Friday deals we’re sharing all the tips to help you glide through December with your sanity (and profit margins) intact. Expect laughter, chaos,...

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34:35

The Power of a Good Booking System, with Booksy’s Elliot

What The Pluck? ·

2025/10/20

Send us a message Let’s be honest - no one got into the beauty industry because they love admin 😅 But if you’re still juggling DMs, missed calls, and paper diaries, this episode might just change your life (and your stress levels). This week, Jamie and Harriet sit down with Elliot from Booksy to talk all things booking systems - and why getting organised behind the scenes can be the game-changer your business didn’t know it needed. From freeing up hours in your week to levelling up your

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36:56

Korean Lash Lifts: Fad or the Future

What The Pluck? ·

2025/10/13

Send us a message Everyone’s talking about Korean Lash Lifts — but are they just another beauty trend, or the next big thing to take over your treatment menu? 👀 In this episode, Jamie and Harriet break down exactly what makes KLLs different, why they’re dominating social feeds, and whether they’re worth the hype (and the training fee). Jamie shares insider insight from offering and teaching the treatment, while Harriet plays devil’s advocate — asking if this is innovation or just clever

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49:30

Grow your biz, protect your peace

What The Pluck? ·

2025/10/06

Send us a message In this episode of What The Pluck, Jamie and Harriet dive deep into what it really means to scale your beauty business — and spoiler alert, it’s not just about getting busier or building a bigger team. We’re talking self-care, mindset, and the back-end foundations that actually make growth sustainable. From raising prices to setting boundaries and doing the inner work, this episode will help you rethink what “leveling up” really looks like. 💡 Topics we cover: How self-care

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40:44

PJ’s, Pillow Talk & Pure Pluckery

What The Pluck? ·

2025/08/18

Send us a message We’re closing out Season 9 in true What The Pluck style — with snacks, sass, and a full-blown sleepover! 💅✨ In this season finale, Jamie & Harriet spill the tea on the highs and lows of Season 9, share some very real personal ups and downs, and then dive into a no-holds-barred game of Who’s Most Likely To… 🫣 From “who’s most likely to flirt with a client” to “who’s most likely to throw shade on socials,” nothing (and no one) is safe. Of course, it wouldn’t be WTP

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38:16

What The Pluck Confessionals

What The Pluck? ·

2025/08/11

Send us a message We’re spilling secrets, starting chaos and dragging the industry (and ourselves) through the confessional booth! From the juiciest things we've overheard in the salon to beauty pet peeves and products we’d die without — nothing’s off limits. Expect fast-fire questions, honest answers, and probably a few things we’ll regret saying later. Confess your sins, grab your brow pencil, and buckle up. This one’s WILD. Support the show As always if your loving our podcast please give ...

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35:45

The Perfect Tech Doesn’t Exist

What The Pluck? ·

2025/08/04

Send us a message Scroll your feed and it looks like everyone’s booked out, training on the side, launching skincare lines, and somehow still managing a spotless salon and a green juice. But here’s the truth: the “perfect tech” is a myth and we’re done pretending she’s real. In this episode, we’re getting real about the pressure to do it all and look good doing it. From Insta-worthy salons and never-ending service menus to the hustle of trying to stay relevant we talk about the behind-the-sce...

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39:25

Debbie Dilema

What The Pluck? ·

2025/07/28

Send us a message You sent us your wildest dilemmas and whew, the chaos did not disappoint. From two-faced teammates and client-thieving bosses to shady besties, latecomers, copycats, and boundary-breaking boyfriends, nothing was off limits. In this special Debbie Dilemma edition, we play agony aunts for the beauty industry — breaking down real listener submissions with bold advice, unfiltered honesty, and zero tolerance for toxic salon drama. 💌 Got a problem you’re too scared to say out

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38:13

Face Cards Never Decline… But Sometimes They Expire

What The Pluck? ·

2025/07/21

Send us a message Let’s talk about the pressure to be perfect—and the blurred lines between beauty, enhancements, and identity. In this episode, we dive into the rise of tweakments, filters, and the “Instagram face” epidemic. We unpack the emotional and professional impact of being in an industry where looking flawless often feels like part of the job—and how it’s changed the way we see ourselves and each other. We also talk openly about our own experiences with cosmetic treatments, what we’v...

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36:01

Burnt Out & Overbooked

What The Pluck? ·

2025/07/14

Send us a message In this episode, we’re getting real about the burnout epidemic in the beauty industry. From the emotional exhaustion of being everything to everyone, to the pressure to always be “booked and busy” – we’ve lived it, and we know you have too. We open up about our personal experiences with burnout, how it crept in, the warning signs we ignored, and the boundaries we had to build to recover. Plus, we share the tools and mindset shifts that helped us reclaim our energy, our sche...

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33:52

In Our Delulu Era

What The Pluck? ·

2025/07/07

Send us a message Every beauty pro has a delulu phase—and in this episode, we’re airing ours. From undercharging because we “just love it,” to thinking a Canva post would get us booked for months, we’re reflecting on the wild, naïve and hilariously optimistic things we believed at the start of our careers. We’re talking early business delusions, marketing fails, unhinged launch ideas, and the ones we still secretly believe in. (Manifestation or madness? You decide.) 💭 Prepare for laughs,

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38:46

Beauty Besties, Worsties & Frenemies

What The Pluck? ·

2025/06/30

Send us a message Working with your bestie in the beauty industry? Iconic. Falling out over a ring light and a client no-show? Tragic. In this episode, we’re diving into the real side of relationships in the beauty biz—from incredible industry friendships to toxic co-workers, collab disasters, and frenemies you didn’t see coming. We’re talking boundaries, jealousy, business breakups and how to protect your peace when your career and social life collide. 💅 It’s juicy, it’s honest, and yes… it

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35:24

Industry Icks: The Beauty Biz Edition

What The Pluck? ·

2025/06/23

Send us a message You asked for chaos—and here it is. In this episode, Jamie and Harriet dive headfirst into the petty, the painful, and the downright cringey parts of the beauty industry. From crusty lash lines to the curse of “business beige,” we're calling out the things that give us the ultimate ick… and maybe even exposing a few of our own. ⚠️ Warning: If you’re easily offended, maybe skip this one. Or don’t. We love the engagement. 💅 Brutal honesty. Outrageous giggles. Full beauty biz

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102 results

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