The New Warehouse Podcast

32:17

Freight Performance: Shipper Scores Reveal What...

The New Warehouse Podcast ·

2026/10/05

Welcome to this episode of The New Warehouse Podcast, where we take a closer look at freight performance. Guest Lance Healy, CEO and co-founder of Freight Facts, explains how shipper scores could reshape carrier relationships. His company turns carrier data into measurable insights about shipping operations. The conversation explores less-than-truckload transportation, warehouse accountability, and better rate negotiations. Get 10% off at Pallite by mentioning The New Warehouse. Foll...

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36:22

Aviro360: Yard Visibility Turns Blind Spots into...

The New Warehouse Podcast ·

2026/09/30

Warehouses have invested heavily in better visibility inside the four walls. The yard can be a different story. On this episode of The New Warehouse Podcast, Kevin sits down with Ilhan Kolko, President and Managing Director at Aviro360, a company focused on real-time yard visibility and gate automation. Built out of logistics operator ConGlobal, Aviro360 combines computer vision, AI, and lightweight hardware to track what is happening outside the warehouse. Ilhan explains why many yards still...

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47:12

Physical AI Is Taking on Warehouse Variability

The New Warehouse Podcast ·

2026/09/28

Warehouse automation has historically worked best in predictable environments. Physical AI could change that. On this episode of The New Warehouse Podcast, Kevin sits down with Mason Cole, Director of Sales for North America at Sereact. Sereact develops AI software and robotic systems designed to perceive, reason, and adapt inside warehouse operations. Mason explains zero-shot picking, AI-powered vision, and dual-arm robotics. More importantly, he shares how warehouse leaders should evaluate ...

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42:18

Radial and Two Boxes Bring Returns Management into Focus

The New Warehouse Podcast ·

2026/09/23

Returns management is often treated as a necessary headache on the edge of warehouse operations. On this episode of The New Warehouse Podcast, Kevin is joined by Kyle Bertin, co-founder and CEO of Two Boxes, and Shauna Bowen, EVP and Chief Digital and Transformation Officer at Radial. Two Boxes provides technology for processing returns inside fulfillment and distribution centers. Radial is a global 3PL serving e-commerce and B2C brands. Together, Kyle and Shauna explore why returns deserve m...

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45:02

Building the Warehouse of the Future Like Legos:...

The New Warehouse Podcast ·

2026/09/21

Warehouse automation is advancing quickly, but choosing the right technology is getting harder. On this episode of The New Warehouse Podcast, Kevin welcomes Chris Morgan, Head of R&D at Toyota Automated Logistics. Morgan works across emerging technologies, new product development, robotics, and warehouse systems. The conversation explores where warehouse automation is headed and what operators should be watching now. Morgan discusses flexible robotics, computer vision, shared data, and sm...

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45:49

Before Adding a Warehouse, Maximize the One You Have

The New Warehouse Podcast ·

2026/09/16

Before you start looking for your next warehouse, have you asked how much more you can get from the one you already have? Welcome to this episode of The New Warehouse Podcast. Kevin sits down with Jan Zizka, CEO and co-founder of Brightpick. Together, they discuss what it takes to make automation work and maximize capacity in the warehousing industry. Brightpick combines mobile robots, AI, and robotic manipulation to automate picking. Jan covers the trade-offs warehouse operators face, from f...

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50:03

Warehouse Flexibility: Inside Carhartt’s Automation...

The New Warehouse Podcast ·

2026/09/14

As a long-time owner of a Carhartt Duck Detroit Jacket, I was especially interested in how its distribution centers operate. Today’s episode of The New Warehouse welcomes Austin Myers. Myers is the senior manager of distribution center engineering at Carhartt. The family-owned company now operates five distribution centers spanning Carhartt-managed and DHL-operated facilities. Tune in for a practical look at how Carhartt is building a warehouse network designed to handle both long-term ...

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36:21

Physical AI Orchestration for Warehousing Starts with...

The New Warehouse Podcast ·

2026/09/09

Welcome to this episode of The New Warehouse Podcast, featuring Saurabh Gupta, CTO of GreyOrange. The company began by building warehouse robots. It has since expanded its focus toward software and physical AI orchestration across fulfillment, manufacturing, and retail. Gupta joins Kevin to discuss what physical AI orchestration actually means for warehouses. They explore the evolving relationship between WMS and WES platforms, the shift from simulation to automation, and AI's growing role in...

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38:42

Leading Well at a 3PL: Jim Heffernan of The Armstrong...

The New Warehouse Podcast ·

2026/09/07

Welcome to this episode of The New Warehouse Podcast, featuring Jim Heffernan, Executive Vice President of Fulfillment at The Armstrong Company. Armstrong operates more than 150 physical locations nationwide, with Heffernan leading fulfillment operations from Southern California. Drawing on more than 30 years in the industry, Heffernan explains why successful 3PL leadership starts with people. His approach to leading well at a 3PL centers on empowering teams, listening carefully to customers,...

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35:37

Freight Claims: Closing the Warehouse Evidence Gap

The New Warehouse Podcast ·

2026/09/02

Welcome to this episode of The New Warehouse Podcast, featuring Dave Ginbey, founder and chief evangelist at PalletVision. The company uses camera-based technology to capture pallet condition, dimensions, wrapping activity, and other shipment data at the stretch-wrapper. The idea grew out of a problem Ginbey repeatedly encountered in warehouses. Teams were taking pallet photos with digital cameras and personal phones, only to struggle to find them when freight claims arose. PalletVision aims ...

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40:32

Chemical Warehousing: Safety, Technology, and Resilience

The New Warehouse Podcast ·

2026/08/31

Today’s guest on The New Warehouse Podcast is Richard Heath, President and CEO of TALKE USA. TALKE specializes in chemical and petrochemical logistics, with operations spanning transportation, warehousing, material handling, packaging, and other value-added services. Founded in 1947, the company grew from transportation into increasingly specialized chemical logistics. Heath explains why chemical warehousing requires a different operating mindset. He also shares how geopolitical disruptions c...

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43:24

Toyota Material Handling: Insights on Forklift...

The New Warehouse Podcast ·

2026/08/26

Welcome to this episode of The New Warehouse Podcast, recorded at Toyota Material Handling North America’s headquarters in Columbus, Indiana. Kevin is joined by Brett Wood, President and CEO of Toyota Material Handling North America. Wood looks at where forklifts and material handling are heading next. The conversation covers electrification, automation, operator experience, customer-driven innovation, and Toyota’s long-term strategy. The discussion comes as Toyota Material Handling opens a n...

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42:07

Physical AI in Warehousing: Berkshire Grey

The New Warehouse Podcast ·

2026/08/24

On today's episode, we jump into the topic of physical AI in the warehouse. I'm joined by Dave Paratore, CEO of Berkshire Grey, to explore physical AI’s growing role inside modern warehouses. If you aren’t familiar with Berkshire Grey, they develop AI-enabled robotics for picking, sortation, and trailer unloading. Dave explains how these systems perceive changing conditions, make decisions, and complete physical tasks. Learn more about Pallite here. Get to Intralogistex! Follow...

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40:05

Frozen Fulfillment: Cost, Data, and Transportation Waste

The New Warehouse Podcast ·

2026/08/19

Welcome to this episode of The New Warehouse Podcast. Kevin is joined by Ariane Mary Kemper, co-founder and COO of eGourmet Solutions. The cold chain 3PL specializes in frozen and refrigerated fulfillment. The company began 20 years ago as a frozen-food retail business. Today, eGourmet has five U.S. locations. It reaches 80% of the U.S. population in one day and 100% in two. Kemper shares lessons on D2C economics, actionable data, AI, and transportation waste. Learn more about Pallite here....

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38:06

Peer Robotics: When Warehouse Robots Become...

The New Warehouse Podcast ·

2026/08/17

Peer Robotics CEO and co-founder Rishabh Agarwal is today’s guest on The New Warehouse Podcast. Peer Robotics develops collaborative mobile robots designed to automate material movement across manufacturing and warehouse environments. Its Peer 3000 platform moves pallets and supports applications including trailer loading and unloading. In the conversation, Agarwal looks beyond what the robot can physically do. He explains why ease of use may determine automation adoption, why ROI must appear...

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51:59

3PL Leadership: Build Culture Before Adding Technology

The New Warehouse Podcast ·

2026/08/12

Welcome to this episode of The New Warehouse Podcast. Today’s guest is Chad Carleton, CEO of Good Company, a direct-to-consumer e-commerce 3PL in Springfield, Missouri. The business grew from the fulfillment operation behind Everything Kitchens after an outside brand asked the team to handle its fragile dinnerware shipments. Today, Good Company expects to ship four to five million orders across only 20 clients. Carleton explains why the company goes deep with fewer brands and builds dedicated...

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49:49

AI Agents in Warehouse Operations with Traba

The New Warehouse Podcast ·

2026/08/10

Welcome to this episode of The New Warehouse Podcast, recorded at Traba’s Manhattan office. Kevin is joined by Akshay Buddiga, co-founder and CTO of Traba, and engineering director Jeff Chen. Traba began by using technology and operational support to improve industrial staffing. Its next evolution is Neo, an AI operating system built for the industrial supply chain. Buddiga and Chen explain how AI agents differ from chatbots, connect fragmented warehouse systems, and reshape the relatio...

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49:29

The New Warehouse Amazon List: 7 Rules for Smarter...

The New Warehouse Podcast ·

2026/08/05

On this episode of The New Warehouse Podcast, Kevin speaks with Michael Erhard, Head of Operations Engineering at Amazon. During a career spanning more than 15 years, Erhard has helped plan, design, and launch fulfillment centers around the world, including more than 50 facilities during his time at Amazon. His lessons challenge technology-first thinking and reveal what it really takes to design, test, launch, and modernize highly automated fulfillment operations. Below you’ll find The New Wa...

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50:20

Unit AI: They Don’t Sell Robots, They Sell Capacity

The New Warehouse Podcast ·

2026/08/03

Welcome to this episode of The New Warehouse Podcast, where host Kevin Lawton sits down with Avihou Barkay, Co-Founder and Chief Business Officer, and Guy Glass, Co-Founder and CEO at Unit AI. Unit AI is a new entrant into the automation market, introducing a plug-and-play micro AS/RS platform designed to solve the $1 trillion e-commerce crisis. In this episode, Barkay and Glass discuss how their purpose-built physical AI system makes automation dramatically more accessible, affordable,...

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73:18

The E-Com 3PL Playbook: Win Brands, Scale Ops, &...

The New Warehouse Podcast ·

2026/08/01

Originally broadcast live. E-commerce fulfillment is hyper-competitive. Brands are demanding faster SLA turnarounds, custom unboxing experiences, and complete real-time visibility—all while warehouse operational costs rise and margins get squeezed tighter every year. Whether you’re a 3PL looking to break into e-commerce fulfillment or an established operator aiming to scale without operational chaos, we're putting this livestream on to serve as your actionable playbook. Join Kevin as he sit...

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