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PODCAST

Pints and Polishing Auto Detailing Podcast

Nick Walters and Marshall Hill

Welcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy 🍻

leisure automotive

All Episodes

00:57:33

Are You Charging Enough For Services? Are Customers...

Pints and Polishing Auto Detailing Podcast ·

2026/01/13

In this engaging discussion, Marshall and Nick explore the intricacies of the detailing industry, comparing it to other service sectors like dentistry and housekeeping. They delve into customer expectations, pricing challenges, and the evolving landscape of service-based businesses. The conversation highlights the disconnect between consumer perceptions and the realities of running a detailing business, emphasizing the need for transparent communication and fair pricing strategies.Chapters00:00 The

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00:57:41

How To Get Ceramic Coating To Bond To Clear Coat and...

Pints and Polishing Auto Detailing Podcast ·

2026/01/06

Welcome to 2026!Marshall and Nick discuss the evolution of the auto detailing industry as they welcome 2026. They explore the shift from traditional concentrates to more efficient products, the risks associated with improper use of concentrates, and the importance of product quality. The conversation also delves into paint protection film (PPF) and the significance of setting industry standards. As they share their aspirations for the year ahead, they emphasize the need for purity and setting a high

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00:45:23

2025 Wrap Up and Discussion on Whats To Come In '26....

Pints and Polishing Auto Detailing Podcast ·

2025/12/30

In this conversation, Marshall and Nick explore the complexities of holiday gift-giving, the evolving consumer culture, and the expectations surrounding car ownership. They discuss the impact of social media on personal lives and job departures, the importance of humor in car culture, and the quality versus quantity debate in entertainment, particularly in the NFL. The conversation also touches on the significance of research and development in business and what the future holds for their company in

en

01:03:37

How To Get Better Maintenance? Plus, Quality Products...

Pints and Polishing Auto Detailing Podcast ·

2025/12/23

In this conversation, Marshall and Nick explore various topics related to customer retention in the detailing industry, the impact of celebrity boxing on sports viewership, and the importance of effective communication with clients. They discuss trends in detailing, such as the use of floor mats and customer engagement strategies, including gifts and follow-ups. The conversation also delves into the technical aspects of detailing, including maintenance schedules, stain removal techniques, and the

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00:35:37

Simple Ways To Fix Your Business in 2026. Mistakes...

Pints and Polishing Auto Detailing Podcast ·

2025/12/16

In this episode, Nick discusses the importance of defining the race that small business owners are running, particularly in the context of the automotive detailing and PPF industries. He highlights common failure points, such as confusing effort with progress, the pitfalls of social media, and the dangers of competing on price. Nick emphasizes the need for clarity in business goals and strategies for 2026, encouraging listeners to focus on profitability and better customer relationships rather than

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00:45:05

Solving Issues When Installing a Ceramic Coating....

Pints and Polishing Auto Detailing Podcast ·

2025/12/09

In this conversation, Marshall Hill and Nick discuss various aspects of automotive detailing, emphasizing the importance of cleanliness, understanding variables in coating applications, and the role of dealerships. They share insights on caring for older vehicles, utilizing waterless and rinseless products, and the significance of community engagement in the detailing industry.Chapters00:00 Introduction to the Conversation00:59 Fast Food Burger Debate01:48 Cleanliness in Automotive Shops02:45

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00:34:10

What To Do After A Car Visits The Body Shop? A...

Pints and Polishing Auto Detailing Podcast ·

2025/12/02

In this conversation, Marshall and Nick discuss their personal experiences with Thanksgiving traditions, the challenges of car maintenance, and the realities of body shop services. They emphasize the importance of quality products in car care, the need for proper detailing after repairs, and the impact of technology on vehicle safety. The discussion also touches on customer service in the automotive industry and the necessity of understanding the detailing process to maintain vehicle aesthetics and

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00:55:42

Black Friday is Here! Cleaning Alcantara Properly and...

Pints and Polishing Auto Detailing Podcast ·

2025/11/25

In this conversation, Marshall and Nick discuss the best week in detailing, emphasizing the busy period around Thanksgiving and the opportunities presented by Black Friday and Cyber Monday. They reflect on their five years in business, the importance of consistency and authenticity in their work, and the significance of community in the detailing world. They also delve into product development, the challenges of cleaning delicate materials like Alcantara, and the dangers of improper cleaning

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00:50:17

Making a Profit In Your Business. Plus Pad Choices...

Pints and Polishing Auto Detailing Podcast ·

2025/11/18

In this conversation, Marshall and Nick discuss the evolving landscape of automotive detailing, focusing on the rise of ceramic coatings, the impact of AI on content creation, and the importance of quality products in the detailing industry. They explore the challenges faced by small business owners, the misconception of busyness versus profitability, and the significance of having a structured approach to detailing. The discussion also touches on the maintenance of electric vehicles and the

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00:50:54

Recap a Fun Week At Sema. Huge Business Lesson From...

Pints and Polishing Auto Detailing Podcast ·

2025/11/11

In this conversation, Marshall and Nick discuss their experiences and observations from the recent SEMA show, focusing on the impact of tariffs, attendance trends, and the collision of traditional and modern marketing methods. They explore the challenges faced by the detailing industry, the energy dynamics at trade shows, and the lessons that can be learned for future business strategies. The discussion highlights the need for businesses to address underlying issues before they escalate and the

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00:44:06

Choosing The Right Ceramic Coating. Plus The Right...

Pints and Polishing Auto Detailing Podcast ·

2025/11/04

In this conversation, Marshall and Nick discuss the current trend of individuals in the automotive industry expressing pride in not attending events like SEMA. They emphasize the importance of personal choice in deciding whether to attend such events, arguing that there is no right or wrong answer. The discussion highlights the need for individuals to focus on their own business needs rather than conforming to industry expectations.Choosing the right pads for a one step correction out of our lineup

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00:42:45

SEMA Right Around The Corner Should You Go? Also, A...

Pints and Polishing Auto Detailing Podcast ·

2025/10/28

In this conversation, Marshall and Nick discuss various aspects of the detailing industry, including the importance of attending SEMA, the evolution of influencers, the impact of car washes, and the significance of enzyme cleaners. They emphasize the need for detailers to adapt to changing dynamics and consumer awareness, while sharing personal anecdotes and insights from their industry experiences.Chapters00:00 Introduction and Memes in Podcasting02:55 Shop Upgrades and SEMA Preparations05:54 The

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00:59:36

New Pads and Polisher Live In The Store! Plus a...

Pints and Polishing Auto Detailing Podcast ·

2025/10/14

In this conversation, Marshall and Nick discuss the launch of new detailing products, focusing on the strategic decisions behind not manufacturing their own machines and instead partnering with established brands. They delve into the quality and performance of the new Liquid Elements polisher and Lake Country pads, emphasizing the importance of user experience and maintenance. The discussion also touches on professionalism in the detailing industry, the impact of social media on reputation, and the

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00:53:44

Car Wash Damaging Ceramic Coatings or Is It? Selling...

Pints and Polishing Auto Detailing Podcast ·

2025/10/07

In this conversation, Marshall and Nick discuss the evolution and challenges of ceramic coatings in the detailing industry. They explore accountability in the car wash sector, the importance of quality products, and the need for customer education. The discussion also covers practical tips for trim care, the debate on undercoating services, and the significance of organized packaging in selling detailing services. They emphasize the necessity of investing in quality equipment and the importance of

en

00:26:05

Customers Have Never Been More Misinformed? Plus...

Pints and Polishing Auto Detailing Podcast ·

2025/09/30

In this episode, Nick discusses the prevalent misinformation among consumers in the detailing industry, arguing that customers are not more informed but rather misinformed. He emphasizes the importance of understanding the correct information and the role of professionals in educating consumers. Additionally, he explores the future of local distribution in the detailing business, advocating for a more personalized approach to product distribution.00:00 Introduction and Overview of Customer

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00:56:19

Ceramic Coating High Spots and A Real Business...

Pints and Polishing Auto Detailing Podcast ·

2025/09/23

In this conversation, Marshall and Nick explore various aspects of detailing and business ownership. They discuss the importance of understanding high spots in detailing, the nature of mistakes, and the psychology behind seeking advice. The conversation delves into the realities of business ownership, the fear of failure, and the significance of having a system in place for success. They emphasize the importance of product quality and proper surface preparation in detailing, while also highlighting

en

00:51:25

Which Polisher Should You Use? Windshield Protection...

Pints and Polishing Auto Detailing Podcast ·

2025/09/16

In this conversation, Marshall Hill and Nick Walters explore various topics within the detailing industry, including the debate over machine throws, the importance of torque in polishing, and the nuances of business relationships. They also discuss the role of windshield film in vehicle protection and the practice of flipping cars as a business model. The discussion emphasizes the significance of choosing the right tools and understanding the market dynamics in the detailing world.Chapters00:00

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01:17:04

When Should You Hire Team Members? Plus, What is...

Pints and Polishing Auto Detailing Podcast ·

2025/09/09

In this conversation, Marshall and Nick discuss various aspects of car care, detailing, and the challenges of hiring in the automotive industry. They share personal experiences related to road trips and car maintenance, emphasizing the importance of quality products and professional help. The discussion also delves into the financial implications of hiring, the reality of managing a team, and the evolving landscape of the detailing business.Chapters00:00 Road Trip Essentials: What to Pack03:01 The

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01:00:58

Future Of Auto Detailing Products. Pro Grade...

Pints and Polishing Auto Detailing Podcast ·

2025/08/26

In this conversation, Marshall Hill and Nick Walters discuss various topics related to car detailing, including personal confessions about shopping habits, effective cleaning techniques, the evolving role of extractors in the industry, risks associated with sanding and paint correction, and the importance of using professional-grade chemicals. They also touch on the differences between DIY and professional products, the significance of maintaining a car, and opportunities for distribution with

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00:46:23

How to Deal With Angry Customers? Also, Removing Old...

Pints and Polishing Auto Detailing Podcast ·

2025/08/19

In this conversation, Marshall Hill and Nick Walters discuss the impact of the back-to-school season on the detailing industry, emphasizing the importance of adapting services to meet customer needs. They delve into the effectiveness of fabric protectants, the challenges of handling customer complaints, and the significance of face-to-face communication in resolving issues. The discussion also covers the evolution of car technology, the skills required for wet sanding, and the importance of valuing

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936 results

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