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PODCAST

Pints and Polishing Auto Detailing Podcast

Nick Walters and Marshall Hill

Welcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy 🍻

leisure automotive

All Episodes

00:53:44

Car Wash Damaging Ceramic Coatings or Is It? Selling...

Pints and Polishing Auto Detailing Podcast ·

2025/10/07

In this conversation, Marshall and Nick discuss the evolution and challenges of ceramic coatings in the detailing industry. They explore accountability in the car wash sector, the importance of quality products, and the need for customer education. The discussion also covers practical tips for trim care, the debate on undercoating services, and the significance of organized packaging in selling detailing services. They emphasize the necessity of investing in quality equipment and the importance of

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00:26:05

Customers Have Never Been More Misinformed? Plus...

Pints and Polishing Auto Detailing Podcast ·

2025/09/30

In this episode, Nick discusses the prevalent misinformation among consumers in the detailing industry, arguing that customers are not more informed but rather misinformed. He emphasizes the importance of understanding the correct information and the role of professionals in educating consumers. Additionally, he explores the future of local distribution in the detailing business, advocating for a more personalized approach to product distribution.00:00 Introduction and Overview of Customer

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00:56:19

Ceramic Coating High Spots and A Real Business...

Pints and Polishing Auto Detailing Podcast ·

2025/09/23

In this conversation, Marshall and Nick explore various aspects of detailing and business ownership. They discuss the importance of understanding high spots in detailing, the nature of mistakes, and the psychology behind seeking advice. The conversation delves into the realities of business ownership, the fear of failure, and the significance of having a system in place for success. They emphasize the importance of product quality and proper surface preparation in detailing, while also highlighting

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00:51:25

Which Polisher Should You Use? Windshield Protection...

Pints and Polishing Auto Detailing Podcast ·

2025/09/16

In this conversation, Marshall Hill and Nick Walters explore various topics within the detailing industry, including the debate over machine throws, the importance of torque in polishing, and the nuances of business relationships. They also discuss the role of windshield film in vehicle protection and the practice of flipping cars as a business model. The discussion emphasizes the significance of choosing the right tools and understanding the market dynamics in the detailing world.Chapters00:00

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01:17:04

When Should You Hire Team Members? Plus, What is...

Pints and Polishing Auto Detailing Podcast ·

2025/09/09

In this conversation, Marshall and Nick discuss various aspects of car care, detailing, and the challenges of hiring in the automotive industry. They share personal experiences related to road trips and car maintenance, emphasizing the importance of quality products and professional help. The discussion also delves into the financial implications of hiring, the reality of managing a team, and the evolving landscape of the detailing business.Chapters00:00 Road Trip Essentials: What to Pack03:01 The

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01:00:58

Future Of Auto Detailing Products. Pro Grade...

Pints and Polishing Auto Detailing Podcast ·

2025/08/26

In this conversation, Marshall Hill and Nick Walters discuss various topics related to car detailing, including personal confessions about shopping habits, effective cleaning techniques, the evolving role of extractors in the industry, risks associated with sanding and paint correction, and the importance of using professional-grade chemicals. They also touch on the differences between DIY and professional products, the significance of maintaining a car, and opportunities for distribution with

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00:46:23

How to Deal With Angry Customers? Also, Removing Old...

Pints and Polishing Auto Detailing Podcast ·

2025/08/19

In this conversation, Marshall Hill and Nick Walters discuss the impact of the back-to-school season on the detailing industry, emphasizing the importance of adapting services to meet customer needs. They delve into the effectiveness of fabric protectants, the challenges of handling customer complaints, and the significance of face-to-face communication in resolving issues. The discussion also covers the evolution of car technology, the skills required for wet sanding, and the importance of valuing

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00:52:46

Using AI and How It Can Help or Hurt Your Business?...

Pints and Polishing Auto Detailing Podcast ·

2025/08/12

In this conversation, Marshall Hill and Nick Walters discuss the therapeutic aspects of cleaning, the evolution of cleaning products, and the risks associated with using all-purpose cleaners. They delve into steam cleaning techniques and the use of ozone treatment for odor removal. The discussion also highlights the importance of authenticity in communication, especially in the context of using AI for business purposes.Chapters00:00 The Satisfaction of Cleaning03:08 The Evolution of Cleaning

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00:52:10

How To Be Faster Laying Ceramic Coating? Cleaning Hot...

Pints and Polishing Auto Detailing Podcast ·

2025/08/05

In this conversation, Marshall Hill and Nick Walters discuss various challenges and techniques in car detailing, focusing on practical solutions and insights from their experiences. They cover topics such as cleaning modern vehicles, effective glass cleaning methods, the nuances of rinseless and waterless washing, troubleshooting key fob issues, and the importance of experience in detailing. The discussion emphasizes the need for adaptability in processes and the significance of understanding the

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00:51:27

Ceramic Coating PPF. Plus, What is Burn Out and Are...

Pints and Polishing Auto Detailing Podcast ·

2025/07/29

In this conversation, Marshall and Nick discuss the complexities of customer expectations in detailing, particularly regarding the use of ceramic coatings on paint protection film (PPF). They explore the importance of proper product application and the confusion surrounding PPF maintenance. The discussion also delves into the challenges of bug removal and the safety precautions necessary when using cleaning products. They address the topic of burnout in the detailing industry, examining the physical

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00:49:15

Washing Ceramic Coated Vehicles. What Pads To Use For...

Pints and Polishing Auto Detailing Podcast ·

2025/07/22

In this conversation, Nick Walters and Marshall discuss various aspects of the detailing industry, including personal anecdotes, professional collaborations, and the importance of proper techniques and equipment. They delve into the challenges faced by detailers, such as dealing with road paint and the significance of using the right products and techniques for paint correction. The discussion emphasizes the need for practice, understanding different materials, and maintaining a well-equipped

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01:04:38

Easiest Way To Grow Your Business .Detailing...

Pints and Polishing Auto Detailing Podcast ·

2025/07/15

In this conversation, the hosts discuss various aspects of the detailing industry, focusing on the importance of uniqueness, timeliness, and effective communication with customers. They explore common challenges faced by detailers, the significance of deposits, and the necessity of understanding chemical interactions in detailing products. The conversation also touches on techniques for maintaining efficiency in hot weather, the role of social media in the industry, and the value of community

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00:57:49

Paint Correction and How To Get The Results You Want....

Pints and Polishing Auto Detailing Podcast ·

2025/07/08

In this conversation, Marshall and Hyperclean discuss the evolution of automotive detailing, focusing on paint correction, the understanding of paint damage, and the techniques involved in restoring vehicle surfaces. They explore the importance of terminology in the detailing industry, the impact of technology on detailing practices, and the significance of trial and error in mastering the craft. The discussion also touches on headlight restoration and the future of detailing as it embraces new

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00:47:37

Compound, Polish, One-Step Is Here!!! Also, Ceramic...

Pints and Polishing Auto Detailing Podcast ·

2025/07/01

In this conversation, Marshall and Nick discuss the excitement surrounding the launch of new detailing products, including innovative abrasives designed to simplify the detailing process. They emphasize the importance of user experience, community engagement, and education in the detailing industry. The discussion also covers common issues faced by detailers, the significance of ceramic coating maintenance, and the role of social media in bridging the gap between professional detailers and car

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00:52:46

Self Employment vs Business Ownership. What Product...

Pints and Polishing Auto Detailing Podcast ·

2025/06/24

In this episode, the we discuss various themes surrounding sports fandom, particularly the concept of bandwagon fans, and how it relates to loyalty and team spirit. They transition into the detailing industry, exploring the evolution of tools and the impact of social media on practices and perceptions. The conversation also delves into the differences between self-employment and business ownership, offering advice for new detailers on how to navigate the industry professionally. The episode

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00:59:29

Should You Use a Steamer? Also, Should You Believe...

Pints and Polishing Auto Detailing Podcast ·

2025/06/17

In this conversation, Marshall and Nick discuss the complexities of Father's Day, the evolution of celebrations, and the changing landscape of automotive quality and detailing techniques. They explore the impact of supply chain issues on car manufacturing, the debate surrounding the use of steamers in detailing, and the importance of enzymes in cleaning. The discussion also touches on the need for the detailing industry to adapt to modern practices and the role of social media in shaping

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00:50:14

Ruining Interiors With Dressings. How To Handle a...

Pints and Polishing Auto Detailing Podcast ·

2025/06/10

In this conversation, Marshall and Nick delve into various topics related to automotive detailing, customer interactions, and product usage. They start with a light-hearted discussion about phone holders in cars, transitioning into a more serious conversation about how to handle customer requests for discounts. Nick shares his insights on maintaining professionalism in business dealings, especially when faced with difficult customers. The discussion then shifts to the topic of rinseless wash and its

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00:49:27

Paint Correction Arm Speed. Plus, Dealing With...

Pints and Polishing Auto Detailing Podcast ·

2025/06/03

In this conversation, Marshall and Nick discuss various aspects of car detailing, focusing on community support, product comparisons, and the challenges of cleaning interiors. They highlight the importance of using the right products, such as Revive and Impress, and the risks associated with using all-purpose cleaners (APCs) on modern vehicles. The discussion also covers the significance of proper cleaning techniques for trim restoration and introduces a new trim cleaner and coating product. In this

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00:23:43

Let's Help A Family In Need Inside Our Community! Our...

Pints and Polishing Auto Detailing Podcast ·

2025/05/20

10% Of All Sales for The Next Week Will be donated to The Prewitt Family and we will match all money raised 100% From hyperCLEAN. Use Code Tyler at checkout to save 10% on your order. In this episode, Nick and Marshall discuss the severe weather impacting their community and the devastating effects it has had on their friend Tyler Prewitt and his family. They emphasize the importance of community support during times of crisis and announce a fundraising initiative to help Tyler, pledging to donate a

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01:04:55

What To Do When Someone Won't Pay? Also, Diluting...

Pints and Polishing Auto Detailing Podcast ·

2025/05/13

In this conversation, Marshall and Nick discuss various aspects of car detailing, including personal anecdotes related to Mother's Day, family expectations, and the nuances of detailing products and techniques. They delve into the importance of tire shine, the art of dilution in product use, and effective bug removal strategies. The discussion also touches on the differences between hand polishing and machine polishing, emphasizing the value of using the right tools and products for optimal

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