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PODCAST

Scale My Clinic

Dr. Sachin Patel & Dr. Todd Cameron

Welcome to the Scale My Clinic Podcast Discover the tools, strategies, and insights to help General Practice owners create thriving, profitable, and high-performing clinics. Hosted by Sachin and Todd, co-founders of Scale My Clinic, this podcast is your go-to resource for actionable advice, inspiring success stories, and expert perspectives tailored to the unique challenges of General Practice. Whether you’re navigating operational hurdles, looking to improve patient care, or ready to take your

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All Episodes

30:48

Episode 102: When More Clinics Makes You Less Money

Scale My Clinic ·

2026/04/22

Most Practice Owners dream of owning more clinics. More locations, more GPs, more revenue. Proof you've made it.The data tells a different story. If you own five clinics, roughly one is producing 80% of your results while the others drain your cash, your time, and your attention. That's not growth. That's a rescue operation you're funding.What you'll get from this episode:Why the first clinic almost always funds the others, and why that's a trapThe vanity metrics that signal a Practice is run on

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22:38

Episode 101: The 3 Lies Holding Your Practice Back

Scale My Clinic ·

2026/04/15

Most Practice Owners know what needs to change. The recruitment process is broken. The fee structure hasn't moved in three years. The front desk culture is costing them patients every week. They know. And nothing happens.It's rarely about knowledge. It's about the gap between intention and action, and the specific things that widen it.Emotional bandwidth.Fear of upsetting the team.The pressure to get it perfect before moving.And delegation that goes nowhere because nobody closed the loop.Scale My

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42:37

Episode 100: Why Multi-Owner Practices Get Stuck

Scale My Clinic ·

2026/04/08

Multi-owner Practices have some of the biggest untapped potential in General Practice. They also have some of the most common, avoidable problems.No one is leading. No one is accountable. Quarterly meetings that turn into complaint fests. And a Practice Manager left to figure it all out alone.Todd and Sachin have seen this play out across dozens of Practices – from two-owner partnerships to groups of nine. In this episode they break down why it happens, what it costs you, and exactly how to fix

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40:55

Episode 99: Costs Are Rising. What Practice Owners...

Scale My Clinic ·

2026/04/01

Everything is getting more expensive. Rent, consumables, insurance, fuel, wages. And it's not slowing down.Interest rates are likely heading up. Patients are starting to pull back. Staff are feeling the pinch personally and some are quietly looking at their options.This is the episode for Practice Owners who want to get ahead of it rather than react when it's too late. Todd and Sachin walk through how the current environment is hitting owners, Practices, staff and patients, and what to do about each

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56:26

Episode 98: How To Fraud-Proof Your General Practice

Scale My Clinic ·

2026/03/25

It happens more than anyone wants to admit. And most Practice Owners wouldn't even know it was going on.Phantom billing at reception. Personal expenses paid through the business. Cash disappearing from the drawer. One person running everything with no oversight. Todd sits down with Kelly Chard, accountant and founder of GrowthMD, to walk through exactly where Practices are exposed and how to lock it down.Kelly has seen it all, from small-scale theft that built up over years to full-blown Medicare

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37:01

Episode 97: The Most Expensive Room In Your Practice

Scale My Clinic ·

2026/03/18

It's not the waiting room. It's not your biggest consulting room. It's the one room most Practice Owners never look at financially.One owner audited theirs and found a $200,000 annual loss hiding in plain sight. Overstaffed nurses, cupboards full of expired stock, and zero revenue being generated from nurse-led services. Six months later, the loss was eliminated and they were on track for $100K profit from the same room.What you'll get from this episode:Which room is quietly draining your profits

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01:01:11

96: How To Recruit International GPs (And The...

Scale My Clinic ·

2026/03/11

Most Practice Owners know they need more GPs. The problem is finding them, getting them through the system, and keeping them once they arrive.International recruitment is one of the fastest ways to solve a GP shortage, but the pathways are confusing, the timelines are longer than most owners expect, and the wrong approach can cost you months.Sachin sits down with Jane and Alex from WaveLength, one of Australia's leading GP recruitment agencies, to break down exactly how it works. What makes a

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41:50

Episode 95: How To Sell Your Practice For...

Scale My Clinic ·

2026/03/04

Most GP Practice Owners sell too late and for too little.The timing's wrong. The valuation's inflated. The due diligence is skipped. And decades of hard work get handed over for a fraction of what it's worth.This episode covers the full exit conversation:What you'll get from this episode:Why most owners sell too late in life and what that actually costsThe "would I buy my own clinic?" question and why your answer mattersThe order of improvements that drive the biggest value upliftWhy profit margins

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39:59

Episode 94: Why GP Partnerships Fall Apart (And How...

Scale My Clinic ·

2026/02/25

Most GP partnerships don't blow up overnight. They drift apart slowly. Decisions stall. Side conversations replace real ones. One partner wants growth, another wants to coast. And everyone pretends it's fine.Sachin sits down with Craig and Anna from Leadership Creativity to unpack what alignment actually looks like, what happens when it breaks down, and how to fix it before it's too late.Craig and Anna have worked with ownership groups for nearly a decade, inside and outside General Practice, and

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22:09

The Martyr Trap: Why Doing It All Yourself Is Killing...

Scale My Clinic ·

2026/02/18

Todd worked every second Saturday for a decade because he believed the team wouldn't without him. When he stopped, nothing changed. Sachin still calls martyrdom a daily battle.This is one of the most honest conversations they've had about the patterns that keep owners stuck, burnt out, and resentful, even when the Practice looks fine from the outside.What you'll get from this episode:How martyrdom shows up in everyday clinic habits without you realisingWhy "if it's to be, it's up to me" becomes the

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36:49

Episode 91: How To Buy A General Practice Without...

Scale My Clinic ·

2026/02/04

Buying a General Practice can be one of the most exciting and dangerous moves in your career as a Clinic Owner.In this episode, Dr Sachin Patel and Dr Todd Cameron break down the realities of purchasing a clinic: the opportunities, the traps, and the types of businesses you’ll come across.Todd reveals the five key “practice avatars” you’ll encounter — from post-peak clinics to cultural-chaos turnarounds — and explains how to assess which ones are worth saving and which to walk away from. Together,

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50:27

Episode 90: How Values-Driven Leadership Turned This...

Scale My Clinic ·

2026/01/28

If you’re a GP or Practice Owner who’s ambitious (and a bit overwhelmed), this episode is a blueprint for scaling without burning out.Dr Todd sits down with clinic co-owner Kylie Yates and Practice Manager Scott Weaire to unpack how they rebuilt culture from the ground up, aligned every decision to values, and turned “busy” into sustainable growth.You’ll hear how they embedded simple rituals that lifted morale and accountability, used a banking-grade finance lens to transform a loss-making nursing

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41:05

Episode 89: Running 3 Clinics, Raising Kids, Avoiding...

Scale My Clinic ·

2026/01/21

If you’re a GP or Practice Owner who’s ambitious but exhausted, this episode is just what you need.Dr Lucy Randall shares how she went from UK GP partner to co-owning three Australian clinics without sacrificing her family, her sanity, or her standards. You’ll hear the practical moves that matter: buying existing sites (not shiny fit-outs), standing up a minimum viable clinic quickly, and reinvesting profits with discipline.We unpack the real levers for scaling plus Lucy’s refreshingly honest

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41:09

Episode 87: Scaling Clinics Without Losing Lifestyle:...

Scale My Clinic ·

2026/01/07

What does sustainable growth really look like when you’re building a clinic outside a major metro area with limited workforce supply, rising pressure, and no margin for error?In this episode, Todd sits down with Dr Mary Wyatt and Dr Sean Stevens, owners of two thriving practices in WA, to unpack the unfiltered reality of scaling from a single Greenfield clinic to two high-performing sites, including a respiratory clinic during COVID and rapid expansion to 8.5 FTE GPs. They share what worked, what

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33:33

Episode 85: NFE: The Leadership Rule That Transforms...

Scale My Clinic ·

2025/12/25

In this episode, Sachin and Todd pull back the curtain on one of the most defining factors in whether a clinic thrives or constantly feels like it’s stuck in Groundhog Day: the relationship between the Practice Owner and the Practice Manager.If you’ve ever felt frustrated by open loops, disappearing tasks, cancelled meetings, “doorstop” decision-making between consults, or that nagging sense of “Am I going mad? Didn’t we already talk about this?” — this conversation will feel like someone finally

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40:04

Episode 84: The Three December Mistakes That Cost GP...

Scale My Clinic ·

2025/12/17

As the calendar flips toward the end of the year, many clinics unknowingly make decisions that create unnecessary chaos, cash stress, and missed opportunities in the months that follow.In this episode, Dr Todd Cameron and Dr Sachin Patel break down the three most common mistakes clinics make at the end of the year. Mistakes that feel harmless in December but hit hard in February.From failing to preload the year ahead, to switching off recruitment too early, to missing simple ways to make your people

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46:41

Episode 83: Practice Manager to Powerhouse: The Real...

Scale My Clinic ·

2025/12/10

What happens when someone walks into Practice Management with zero healthcare experience, no systems, no training, and a team already set in their ways - yet goes on to build one of the most admired clinics in the Scale My Clinic community?In this episode, Bec Whitehurst shares her journey from “I didn’t even know what Medicare was” to overseeing two thriving practices, managing 26+ doctors, and creating a culture that attracts and keeps phenomenal people.This conversation is a masterclass for

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37:43

Episode 82: The Walker Street Way: How BM Jessica Led...

Scale My Clinic ·

2025/12/03

Your clinic can’t scale if it’s still running on people instead of systems.In this episode, Sachin sits down with Jess Rankin, Business Manager at Walker Street Doctors, for a masterclass on what it really takes to transform a clinic from “held together by heroic individuals” into a calm, scalable, system-driven practice.Jess shares her unexpected transition into practice management, the baptism-by-fire early days, and the pivotal mindset shifts that allowed her and owner Nerida to work as a true

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27:40

Episode 80: From GP to Owner in 18 Months: The Young...

Scale My Clinic ·

2025/11/19

Thinking about buying or starting a practice? Here’s what it really takes to step into ownership, lead with confidence, and scale without burning out.In this episode, Todd Cameron sits down with Dr Brodie Carlon, a newly minted GP who took the bold leap into Practice Ownership just 18 months after fellowship. From inheriting a decades-old family practice in Tasmania to leading it through modernisation and recruitment challenges, Brodie’s story is one of courage, clarity, and community.You’ll hear

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32:58

Episode 78: Six Hours of Reception Work Done in...

Scale My Clinic ·

2025/11/05

This episode pulls back the curtain on what’s fast becoming one of the biggest shifts in General Practice: the rise of AI automation in the clinic back office.Have a question about this episode?Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwnerDr. Sachin Patel sits down with Melvin Chen, founder of Care GP and creator of Samantha — an AI-powered document allocation assistant that’s helping clinics reclaim

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