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PODCAST

The Social Housing Round Table

Join Matthew Baird for a free, weekly networking forum discussing anything and everything in Social Housing with a different guest speaker each week.The idea? To create a community from the conversations that matter.

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All Episodes

58:12

Innovative Practices to Support Victims of Domestic...

The Social Housing Round Table ·

2026/01/06

In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Kelly Henderson and Deborah Alderson from Addressing DA to explore innovative practices that support victims of domestic abuse.The conversation focused on how housing providers can better recognise abuse, respond safely and consistently, and work in partnership to create meaningful change. Kelly and Deborah shared practical insight from their frontline experience, challenging assumptions and highlighting the

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60:57

Year End Wrap-Up

The Social Housing Round Table ·

2025/12/16

In this Social Housing Round Table session, Matt Baird hosts a wide-ranging and reflective discussion with The Social Housing Round Table's Head of Partnerships, Elaine Middleton on the issues shaping social housing as the year draws to a close.The conversation explores what has stood out across recent Round Table discussions, the pressures facing organisations and leaders, and where there is cautious optimism for the year ahead. Participants reflect on lived experience, sector challenges and the

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59:50

Large or Local? The Best Way to Boost Repairs...

The Social Housing Round Table ·

2025/12/09

In this session of the Social Housing Round Table, we welcomed Louise Dawkes and Gregory Robinson from Repair My Home to explore one of the sector’s most persistent questions: should repairs be delivered through large national providers or trusted local contractors?Across a fast-moving conversation, Louise and Greg broke down what actually happens on the ground, why local trades are often under-utilised, how accreditation and compliance can be strengthened, and how their platform aims to close the

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60:45

Social Housing Sector Risk Profile

The Social Housing Round Table ·

2025/11/25

In this episode of The Social Housing Round Table, Becky Tucker joins Matt Baird to walk us through the latest Social Housing Sector Risk Profile. Becky offers a deep dive into the sector's evolving challenges, from financial viability to tenant safety, and reflects on what housing providers should truly be focused on as we head into 2026. If you’re in leadership, compliance, or governance, this is essential listening.Big thank you to Case Management Solutions Group Ltd and Alertacall Ltd for

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59:39

Supporting Vulnerable Tenants Out of Arrears: A New...

The Social Housing Round Table ·

2025/11/18

In this episode of The Social Housing Round Table, Matt Baird is joined by Steven Johnson and Stacey Valentine in a Voicescape sponsored session for a powerful conversation on how housing providers can better support vulnerable tenants facing arrears. This session explores how behavioural insights, smarter communication, and data-led interventions can help build trust and achieve sustainable repayment outcomes—without losing the human touch.If you’re looking to balance compliance with compassion,

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59:17

Digital Switchover - How the Best Organisations are...

The Social Housing Round Table ·

2025/11/13

In this Alertacall-sponsored leadership edition of The Social Housing Round Table, Matt Baird is joined by Steven Peach to explore the looming Digital Switchover. With implications for tenants, compliance, and internal infrastructure, the conversation challenges leaders to stop treating the switchover as a future problem — and start preparing now.This session explores what needs to change, who needs to lead it, and how to ensure no one is left behind in the transition. Big thank you to Case

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61:26

How to Build Better Homes Faster

The Social Housing Round Table ·

2025/11/11

In this episode of The Social Housing Round Table, Chris Griffiths of Saint-Gobain joins Matt Baird to discuss the urgent need to build better homes faster and why we’re not doing so already. From outdated myths around insulation to misconceptions about MMC and barriers caused by disconnected service design, this episode uncovers the root of our sector’s slow progress. Chris brings both frustration and optimism to the table, with a clear message: we have the knowledge and technology - what we need

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58:52

Serious Fun: The Role of Gamification in Resident...

The Social Housing Round Table ·

2025/11/04

In this episode of The Social Housing Round Table, host Matt Baird welcomes Claire Blacka from Tentacles and Steve Dungworth from Golden Marzipan to talk about their work together in Game of Homes and to explore how gamification is changing the way we engage residents and stakeholders.The session dives into the impact of meaningful, enjoyable engagement strategies, why tick-box exercises just don’t cut it anymore and how co-designed, play-based approaches can lead to more genuine conversations and

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60:01

Awaab's Law in Practice

The Social Housing Round Table ·

2025/10/28

What does it take to implement Awaab’s Law in practice?In this episode of The Social Housing Round Table, Matt Baird is joined by Robert Gilham, Corporate Director at whg, to share how the organisation is putting new legislation into action just two days after it came into force. From data to decision-making, communication to culture, this conversation offers a raw and honest look at the real challenges and opportunities facing social landlords right now. With over 90 stakeholders in attendance,

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59:24

Rooted in Resilience: CIH Presidency Campaign 2025/26

The Social Housing Round Table ·

2025/10/21

Rooted in Resilience: Rethinking Leadership in Social HousingIn this week’s episode of The Social Housing Round Table, we were welcomed by Julie Haydon, the new CIH President for a deeply reflective and future-focused conversation around leadership, wellbeing and workforce culture in the sector. The discussion explored how we can move away from survival-mode mindsets and into more collaborative, resilient and human-centred leadership models. From the importance of continuing successful presidential

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57:42

Why Housing Associations Shouldn't Invest in EV...

The Social Housing Round Table ·

2025/10/14

In this episode of The Social Housing Round Table, Elaine Middleton welcomes Giles Desforges, CEO of Energy Park, to explore the growing conversation around EV (Electric Vehicle) charging in the social housing sector.Giles unpacks why housing providers are hesitant to install EV infrastructure themselves, how Norway’s adoption model sets the benchmark and what funding and policy shifts are needed to encourage uptake. We also look at practical considerations for installing chargers in blocks, how to

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59:22

Tackling Non-Compliance in Building Safety

The Social Housing Round Table ·

2025/10/07

In this episode of The Social Housing Round Table, host Matt Baird is joined by David Stevens from Birmingham City Council and Alastair Thorpe from True Compliance to unpack the role of compliance in social housing - not as a tick-box exercise, but as a critical, service-shaping function.Together, they explore how real transformation happens when we prioritise feedback from the people using the systems — and stop assuming we already know best. From system design and procurement to internal silos

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60:31

Unlocking PRS Partners to Help End Homelessness

The Social Housing Round Table ·

2025/09/30

In this Round Table, Elaine leads a powerful discussion on the role of the private rented sector (PRS) in tackling homelessness. The panel explores how stronger partnerships with PRS landlords and agents can create more sustainable housing pathways, reduce reliance on temporary accommodation, and support long-term solutions for people at risk.With practical insights and examples from across the sector, this conversation highlights the opportunities and challenges in building PRS collaborations that

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59:57

The Legal Considerations when Inquiring about...

The Social Housing Round Table ·

2025/09/23

In this Round Table, Matt Baird hosts a discussion on the legal challenges shaping the social housing sector today. The panel explores compliance obligations, governance responsibilities, and the importance of embedding good practice to stay ahead of regulatory change. From risk management to resident rights, this conversation offers clear and practical guidance for leaders navigating an increasingly complex legal landscape.Big thank you to Case Management Solutions Group Ltd and Alertacall Ltd for

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60:16

5 Lessons Learned From Talking to 50 Housing Leaders

The Social Housing Round Table ·

2025/09/18

What do you learn when you sit down with 50 housing leaders across the UK and ask what’s really going on?In this Alertacall-supported episode, technologist and social entrepreneur James Batchelor joins Matt Baird to share five standout themes gathered from dozens of conversations with senior leaders across the sector. The session covers everything from poverty, safeguarding and service erosion to repairs, frontline training, and digital readiness. Expect candid insight, serious challenges — and

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59:31

Combatting Loneliness Through Multi-Generational Living

The Social Housing Round Table ·

2025/09/16

Bridging Generations, Building Communities: Lessons from Sweden’s SällBo Project In this powerful international edition of The Social Housing Round Table, Dragana Curovic from Eurhonet (the European Housing Network) joins Matt Baird to share the story behind SällBo – an innovative, multi-generational housing project in Sweden designed to combat loneliness, strengthen community ties, and challenge assumptions about who belongs together. From cultural integration to design thinking, Dragana unpacks

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60:17

CIH and NHF: Joining Forces to Boost Community and...

The Social Housing Round Table ·

2025/09/02

In this episode of The Social Housing Round Table, we were joined by Simon Nunn (NHF) and Alexandra Gibson (CIH) to discuss collaboration, community and the upcoming Housing Community Summit.This conversation offers a behind-the-scenes look at how the Summit was developed, why it’s rooted in sector-wide collaboration and the shared goal of building a stronger, more connected social housing community. Simon and Alex also reflected on what true community engagement means in practice, how the two

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01:01:26

Not Just a Record: Rethinking Risk in Recruitment

The Social Housing Round Table ·

2025/08/26

In this Round Table session, host Matt Baird leads an open discussion on how leaders in social housing are building trust, managing change, and adopting new technologies. The panel shares practical examples of engaging with residents, navigating regulatory expectations, and using innovation to create positive impact. Listeners will come away with actionable insights to strengthen relationships, improve services, and prepare for the future of housing.Big thank you to Case Management Solutions Group

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54:57

Adapting to Change: Insights from the Round Table...

The Social Housing Round Table ·

2025/08/19

In this Round Table session, host Matt Baird brings together industry leaders for a candid conversation on the challenges and opportunities shaping today’s landscape. From evolving customer expectations to the future of AI-powered solutions, the discussion explores practical strategies and forward-looking insights. Whether you’re seeking inspiration or actionable takeaways, this session delivers a thoughtful look at what’s next and how to prepare for it.Big thank you to Case Management Solutions

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59:04

Female Leadership in Social Housing - A Question of...

The Social Housing Round Table ·

2025/08/12

In this episode of The Social Housing Round Table, Janine Green takes a candid look at leadership, not just in the boardroom, but at every level of the housing sector. She explores why inspiring others, challenging poor practice and fostering a culture of growth has never been more critical.With resources stretched, complaints rising and complex cases on the increase, Janine argues that leadership is a choice we make daily, not a title we hold. Tune in for practical insights on how to model the

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147 results

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