PODCAST

the Intake

The Association for Animal Welfare Advancement

Conversations in Animal Welfare

kids & family pets & animals

All Episodes

00:45:07

The Fundraising Reset: Retention, Reactivation, Results

the Intake ·

2025/12/11

What does it take to stabilize your donor pipeline, re-engage lapsed supporters, and grow fundraising revenue—without burning out your team?In this episode of The Intake, host Katherine Shenar is joined by Kendall Paul, CEO of the Vanderburgh Humane Society, and Kristin Serrano, Vice President and Managing Director at TrueSense Marketing, for a candid, data-driven conversation about building a smarter, more resilient fundraising program. Since 2022, Vanderburgh Humane Society and TrueSense have

00:57:18

Adoption Trends Uncovered: Insights from the 2025 Report

the Intake ·

2025/12/05

Are shelter adoptions changing — and what does that mean for pets, people, and the future of animal welfare?In this episode, we dive into the 2025 State of Shelter Adoptions Report, one of the most comprehensive snapshots of what shelters are experiencing right now.Join host Katherine Shenar of The Association for Animal Welfare Advancement alongside industry leaders Ellen Taylor (Humane Society of Charlotte), Chris Ramon (Pasadena Humane), and Meghan Lehman (Hill’s Pet Nutrition) as they unpack the

00:31:04

Pet Insurance & Peace of Mind: A Shelter’s Secret...

the Intake ·

2025/07/23

Pet insurance might not be the flashiest topic—but what if we told you it could be the secret ingredient to boosting adoptions, supporting your staff, and building long-term trust with pet parents?In this episode of The Intake, we’re joined by two passionate leaders who know the power of partnership: Maggie McSchaefer, Executive Director of Foothills Animal Shelter, and Brian Jorgensen, CEO of MetLife Pet Insurance. Together, they unpack how a simple benefit—30 days of pet insurance—can make a

00:33:27

Alleviating the Licensing Burden & Getting More Pets...

the Intake ·

2025/02/04

If you’re an animal welfare professional looking to reduce intake, increase RTO, and provide faster solutions for lost pets and worried families, this episode is for you. Katherine Shenar hosts Front Street Animal Shelter’s Phillip Zimmerman and Jackie Rose of DocuPet.

00:29:51

The Kitten Lady & Orphan Kitten Club Pt. 1

the Intake ·

2024/10/15

This episode kicks off Part 1 of a 2-part interview with Hannah Shaw, widely known as The Kitten Lady, and Jackie Noble, the newly appointed executive director of Orphan Kitten Club, to explore the unique challenges and rewarding experiences of fostering neonatal kittens. The conversation sparked from the 2024 Hill's Pet Nutrition's State of Shelter Adoptions Report that cites some new information about fostering pets. Together, Hannah and Jackie dive into the essential strategies needed for

00:25:46

The Kitten Lady & Orphan Kitten Club Pt. 2

the Intake ·

2024/10/15

In this episode, we sit down with Hannah Shaw, a/k/a The Kitten Lady, an advocate for cat welfare, especially neonate kittens, and Jackie Noble, executive director for the Orphan Kitten Club, Shaw’s nonprofit she created to help build innovative programs that save the lives of the tiniest and most vulnerable felines. Shaw discusses the launch of Cats of the World, a stunning new book that features over 700 photos from 30 different countries, capturing the deep connections between humans and cats

00:33:58

Not-So-Secret Strategies of 4-Star Foster Programs

the Intake ·

2024/08/10

Hill’s Pet Nutrition just released their 2024 State of Shelter Adoption Report, with data suggesting there could be gains in exploring our messaging to potential volunteers around foster opportunities. The Association’s Katherine Shenar sat down with three animal welfare professionals who have headed exemplary foster programs that have seen big successes. Listen in as she talks about everything from removing barriers to volunteering to the value of short-term fostering with MSPCA-Angell’s Jacquie

00:34:29

Grow Your Foster Program, Texas-Style

the Intake ·

2024/08/04

Hill’s Pet Nutrition just released their 2024 State of Shelter Adoption Report, and you may be surprised to learn that 1 in 3 people would be more likely to adopt if foster-to-adopt were an option at their shelter, or that 64% of respondents would foster if their costs were covered.To capitalize on these insights and learn how to grow your foster program, listen in as The Association’s Katherine M. Shenar sits down with Kelly Furnas and Stephani Coe of Carrollton, TX-based Operation Kindness, who

00:31:16

Pet Insurance + Shelters: Untapped Partnerships for...

the Intake ·

2024/05/01

The Association’s Katherine Shenar hosts Brian Jorgensen of MetLife Pet Insurance and Atlanta Humane Society’s Michael Robbins for a talk about an untapped strategy for improving access to care. Learn about partnerships between shelters and pet insurance providers that can change the way shelters help their communities, and hear some common myths about pet insurance busted.

00:33:09

RTO Reality Check: Stop Judging & Start Strategizing...

the Intake ·

2024/04/09

It's true that intake numbers are still below pre-pandemic 2019, yet animal shelters are over capacity. And the numbers show that interest in adoptions is waning.There is a potential solution... But why aren’t more organizations prioritizing it? The Association’s Katherine Shenar sits down with Abbie Moore and Kristen Hassen of Petco Love Lost to discuss RTO strategies to reunite lost pets with their families. It’s time to stop judging owners who’ve lost their pets, amp up in-house resources,

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