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PODCAST

Casa-Cast

Casago’s private podcast helping our patners with educational information that can help everyone find success.

business management

All Episodes

15:04

From Family Roots to Franchise Success: Laura Bowers...

Casa-Cast ·

2026/02/18

Laura Bowers grew up in the vacation rental business—literally answering reservation phones as a teenager while her mother built one of the Smoky Mountains’ early short-term rental companies. In this episode of CasaCast, Laura joins host Steve Schwab to share her multi-generation journey through the industry, from family-run operations to leadership roles at Vacasa and AvantStay, and now as a Partner Success Manager at Casago.Laura breaks down what it truly means to support franchise

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46:25

Breezeway Best Practices

Casa-Cast ·

2026/02/09

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46:25

Turning Chaos Into Consistency: Jeremy Gall’s Seven...

Casa-Cast ·

2025/12/09

In this episode, Steve Schwab talks with Breezeway founder Jeremy Gall about the operational backbone of vacation rental management and how getting it right unlocks better hospitality, stronger owner relationships, and more efficient teams.Jeremy shares the arc of his career, from corporate attorney to travel-tech entrepreneur to accidental lumberjack, and how those experiences shaped Breezeway’s mission: empowering property managers with the tools, systems, and clarity required to deliver

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17:49

Alex Johnson’s introduction as Casago’s VP of...

Casa-Cast ·

2025/10/28

Meet Alex Johnson, whose journey is the key to understanding the depth of experience and operational expertise she brings to Casago. Her career has been shaped by a decade of industry leadership and a personal commitment to principle based decision making.Alex’s career began in the “big data” and new media sector at Rentrek (now CommCore), where she worked with television and movie studios. This role involved extensive travel, with up to 80% of her time spent on the road, which provided her

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17:26

David Angotti's Vision for Casago's Transformative...

Casa-Cast ·

2025/09/02

Maximizing Value: Insights from Senior Advisor David AngottiIn this episode of Casa Cast, host Steve Schwab welcomes David Angotti, a senior advisor at Casago, to discuss his extensive experience and the exciting developments. They delve into the recent merger that brought vacasa.com into the fold, highlighting its significant impact on franchisees and homeowners. David explains the strategies and investments being made in paid marketing and conversion optimization to drive bookings and

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39:44

Outperforming Five Star Reviews

Casa-Cast ·

2024/11/25

Mastering Five-Star Guest Experiences with Casa Cast: The North County San Diego Casago OfficeIn this episode of Casa Cast, host Steve Schwab sits down with Bert King, Eric Trojan, and David Carter, the owners of the North County San Diego Casago office, to discuss their success in the vacation rental management industry. They explore their two-and-a-half-year journey with Casago, emphasizing their Orange Credo philosophy of exceptional guest care and owner-centric services. The team shares

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8:58

Casago and Adaptive AI: Revolutionizing Hospitality,...

Casa-Cast ·

2024/11/06

Innovating Guest Experiences and Tech Partnerships with Casago: Insights from Ash and NashIn this engaging episode of Casa-Cast, host Steve Schwab leads insightful conversations with Ash from Adaptive and Nash, focusing on technological advancements in the vacation rental industry. Ash shares his background from Google, elucidating how Adaptive's AI platform enhances guest experiences for Casago users through data-driven personalization. Key topics include the platform’s impact on

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18:39

Designing Demand with Felipe Caldera

Casa-Cast ·

2024/10/29

Unlocking Rental Success: Unique Design, Strategic Marketing, and Hero Features with Felipe CalderaIn this episode of CasaCast, host Steve Schwab interviews Felipe Caldera from Port Boulevard to explore the transformative impact of unique property design and strategic marketing on rental revenue. The discussion emphasizes differentiating properties with standout amenities such as hot tubs, game rooms, saunas, and cold plunges and creating eye-catching 'hero photos.' They delve into

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19:10

The Roadmap to Vacay Success: In Conversation with...

Casa-Cast ·

2024/10/22

Revolutionizing OTAs: Insights with Mike MearsIn this episode of Casa-Cast, host Steve Schwab interviews Mike Mears, co-founder of the innovative OTA, Vacay My Way. Mike shares his journey from VRBO and HomeAway to creating a new platform aimed at balancing benefits for property managers, hosts, and travelers. They discuss the evolution of the OTA market, strategies for sustainable growth, and the importance of transparent and competitive pricing models. Emphasizing trust and direct

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11:52

Alfredo Arcos: VRBO's Director of Partner Success for...

Casa-Cast ·

2024/10/16

A Harmony of Hospitality and Market StrategiesIn this episode of Casa Cast, host Steve Schwab is joined by Alfredo Arcos, VRBO's Director of Partner Success for the Americas. Alfredo shares his musical family background and discusses his professional journey from the hotel industry to the vacation rental space with Casago. He emphasizes the importance of professional photography, competitive pricing, and optimized properties for attracting travelers. Alfredo also highlights the role of

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17:18

Standing Out in Short-Term Rentals: The Flower Field...

Casa-Cast ·

2024/10/05

Standing Out in Short-Term Rentals: The Flower Field ConceptIn this episode of CasaCast, host Steve Schwab discusses a mastermind session focused on enhancing short-term rental listings with Stacy Wesson, Jackie Norde, Carlos Corzo, and David Mejorado. The concept of 'flowered fields' is introduced, comparing unique and eye-catching properties to colorful flower fields among monotonous brownfields. The discussion emphasizes the importance of making a rental stand out through unique

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15:16

Get to know Scott Klein

Casa-Cast ·

2024/09/26

Unveiling Success: An Interview with Scott KleinIn this episode of Casa Cast, host Steve Schwab sits down with Scott Klein, a Partner Success Manager at Casago. They discuss Scott's background, his journey from Nebraska to his current role, and his passion for metaphysical studies. Scott shares his experiences in the business world, including his mentorship in Tampa and his role in helping student loan borrowers. They explore Scott's time at Streamline, his transition to Casago, and his

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15:14

2024 Streamline Summit Review

Casa-Cast ·

2024/09/19

Insights from the 2024 Streamline SummitIn this episode of the Casa-Cast by CasaGo, the team discusses their key takeaways from the 2024 Streamline Summit. Featuring insights from Shannon, Katrina, Brennan, Wendy, Jeremy, Scott, and Stacy. The conversation covers advancements in AI, team development strategies, new Streamline features, branding insights, and efficient processes for property management. They highlight sessions on AI-driven tools like Leo, best practices in team building

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28:26

BnB Finder Cutting Out the Middle Man

Casa-Cast ·

2024/09/13

Exploring the B&B Finder Difference with Michelle Gilliland and Tim WilsonIn this episode of Casa Cast, host Steve Schwab sits down with Michelle Gilliland and Tim Wilson from B&B Finder to discuss their unique business model and recent success. The conversation covers their mission to reduce travel costs by cutting out excessive fees and commissions, thus linking travelers directly with property management companies. They also explore the evolution and history of B&B Finder

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28:57

Why Disinfectant is Not Always the Answer: A...

Casa-Cast ·

2024/08/07

The Casa Cast: The Science and Process of Effective Cleaning with Dave ThompsonIn this episode of Casa Cast, host Steve Schwab interviews Dave Thompson, the founder of the Academy of Excellence. They delve into what defines true cleaning, emphasizing the importance of pH balance and physical removal in the cleaning process. Dave explains how the right chemicals, agitation, and rinsing are essential for creating a healthy, safe surface. They also discuss the distinction between household

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19:34

5 Safety tips from Justin Ford

Casa-Cast ·

2024/07/31

Safety First: Insights from Justin Ford on CasaCastIn this episode of CasaCast, host Steve Schwab welcomes Justin Ford from Breezeway, an expert in short-term rental safety. They discuss Justin's journey from running a large vacation rental company to becoming a safety guru driven by personal experiences and incidents. The conversation includes essential safety measures for property managers, focusing on smoke alarms, egress, trip hazards, pool safety, and fire extinguishers. Justin shares

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20:45

Unlocking VRBO Enterprise Status With Jenny Davis

Casa-Cast ·

2024/07/24

Maximizing Relationships with Your VRBO Account Manager: Insights from Jenny DavisIn this episode of Casa Cast, host Steve welcomes Jenny Davis from VRBO, the account manager for Casago. Jenny shares insights into her background, having moved from San Diego to Texas, and her journey from teaching to working at VRBO. The episode focuses on the six ways to utilize your account manager better. These methods include setting up quarterly meetings, building strong relationships, leveraging

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43:44

7 Tips to Grow your inventory with Brooke Pfautz

Casa-Cast ·

2024/07/17

7 Secrets of Property Management Growth with Brooke PhautzIn this episode of Casa Cast, host Steve interviews Brooke Phautz, founder of Vintory, a leader in the inventory acquisition sector. Brooke shares insights from his 17-year experience in the vacation rental industry, revealing seven critical lessons learned from helping over 700 companies grow their inventory. These lessons include understanding the value of good data, maintaining consistent marketing, utilizing key messaging

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13:44

Nurturing Homeowner Relationships: Insights from Andres

Casa-Cast ·

2024/07/05

Nurturing Homeowners: The Big Three ApproachIn this episode of Casa-Cast, Steve Schwab discusses the importance of nurturing relationships with homeowners as part of Casago's Orange Credo. The episode features a presentation by Andres from Fort Lauderdale, who explains a strategic approach to nurturing homeowners by focusing on three key areas: rates and occupancy, home upkeep, and continuous improvement through communication. Steve emphasizes the necessity of transparent and consistent

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16:53

From Owner Focus to Holistic Views: Insights from IMN...

Casa-Cast ·

2024/06/30

Key Takeaways from IMN Conference 2024: Homeowner and Customer-Centric StrategiesIn this episode of CasaCast, Steve Schwab discusses the significant takeaways from the IMN Conference 2024 in Austin with guests Manuel and Jason from Orlando. The conversation centers around four main points: the importance of being homeowner-centric, enhancing the customer experience, adopting a holistic view for creating a sustainable future, and the value of breakout rooms for practical and tactical

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42 results

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