PODCAST

Podcast My Business

Tony Skinner

Multiple business interviews. Multiple tips, Strategies and Stories. Listen, Learn and enjoy.

business marketing

All Episodes

00:17:29

What is Creative Slop and how to avoid it

Podcast My Business ·

2025/12/02

In this engaging conversation, Tony and Jonty Hardy discuss the dynamics of running a family business, Design Street, and the impact of generative AI on the creative industries. They explore the importance of maintaining a human touch in creative work, how to avoid creative slop and the challenges posed by AI in the creative space and share valuable tips for aspiring entrepreneurs. Jonty emphasizes the significance of understanding one's business, knowing customers, and building a strong team to

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00:22:48

Nature vs Nurture: What Really Shapes Mental Health?

Podcast My Business ·

2025/11/24

Is mental health determined by our genes,our upbringing, or a mix of both?In this episode, we explore the longstanding nature versus nurture debate through a grounded, practical lens.We cover:- Why it’s never just nature or nurture- Why every person’s experience requires a case-by-case assessment- The complexity and multifaceted nature of mental health- Why settling at “50/50” doesn’t reflect reality- How contributing factors vary from individual to individual- Why this debate continues after

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00:16:16

Rekindling Passion in Business

Podcast My Business ·

2025/11/20

In this conversation, Leo Aspite discusses the challengesbusiness owners face, particularly the loss of passion for their businesses over time. He emphasises the importance of understanding personal goalsand identifying gaps in business performance, particularly in sales. The discussion also highlights the value of a collaborativeapproach and accountability in driving business success.

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00:15:07

IT can be a horror story

Podcast My Business ·

2025/11/14

In this episode, Kris Cranfield discusses the importance of IT for small and medium-sized businesses, emphasising the need for reliable backup systems and the challenges of running a business. Many small businesses neglect proper data backups, leading to potential data loss.Tony shares his back up horror story with Google Drive.Kris discusses his journey in the IT industry, the lessons learned over 25 years, and the significance of setting targets for business growth. The conversation also touches

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00:30:07

For Mental Health The Big 4 Are Piranhas In Disguise

Podcast My Business ·

2025/11/05

In this conversation, Louise Lewis shares her experiencesnavigating workplace conflicts, particularly the challenges posed by contradictory directives from Directors as a Senior Manager. She describes a pivotal moment of burnout that led to her decision to leave her position, highlighting the psychological and physical toll of such environments.Louise discovered that the big 4 pay lip service to mental health.

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00:17:32

Understanding Non Verbal Cues in Mental Health

Podcast My Business ·

2025/10/30

In this conversation, Tony and Alan Stevens delve into the nuances of non-verbal communication and its significance in understanding mental health. They discuss how facial expressions, body language, and subtle changes in behaviour can indicate emotional distress. Alan emphasises the importance of empathy and the need for gentle, supportive conversations rather than direct probing. The discussion highlights the role of observation in recognizing signs of mental health issues and the importance of

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00:15:22

Episode 27: Mental Health for Lawyers

Podcast My Business ·

2025/10/27

In this episode of the Wills and Transmissions podcast, hostTony speaks with junior lawyer Isabel Ayoub about the critical issue of mental health in the legal profession. They discuss the unique pressures faced by junior lawyers, the importance of support systems, and the need for a positive approach to well-being. Isabel shares insights from her experiences and a recent conference on lawyer well-being, emphasising the need for open conversations about mental health and practical strategies for

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00:19:21

The importance of mental health awareness

Podcast My Business ·

2025/10/21

Tony Skinner and Mitzi from Clarity Healthcare discuss the importance of mental health awareness, emphasizing that mental health encompasses more than just mental well-being but also includes connections, rest, purpose, and technology. They highlight the significance of staying connected, being intentional in interactions, and the benefits of being vulnerable and active. They stress the importance of setting boundaries, limiting screen time, and ensuring quality sleep. Mitzi advises psychological

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00:35:26

The New Rules of Customer Service: Empathy,...

Podcast My Business ·

2025/09/04

In this conversation, Tony and Adriana discuss the evolvinglandscape of customer service, particularly in the wake of COVID-19. They explore the importance of valuing customer experiences, the need for effective communication, and the role of accountability in servicedelivery. Adriana emphasises the necessity of empowering staff toresolve issues and the impact of exceptional customer service on loyalty. They also touch on the motivations behind customer choicesand propose solutions to the current

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00:23:10

Crows feet are good for you and your business

Podcast My Business ·

2025/08/15

In this engaging conversation, Tony and Alan Stevens explorethe intriguing connection between facial features and personality traits including how crows feet are good for you and your business.They discuss how facial expressions can reveal insights intoa person's emotional state and character, supported by scientific research in neuroscience and psychology. Alan shares practical tips for improving social interactionsand understanding the nuances of body language, emphasizing the importance of

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00:18:29

Are current workers lazy ?

Podcast My Business ·

2025/07/31

Adriana from Crowds Now shares her journey from being Hong Kong's youngest director at 16 to her diverse business experiences, emphasising the importance of ambition and not diluting oneself. She highlighted the necessity of exceptional customerservice, citing Will Cordera's book "Unreasonable hospitality."Adriana criticised the current lazy mentality in businesses and stressed the importance of hiring for skill and will over qualifications. She also discussed the misalignment

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00:17:10

Be inspired by fitness in business and personally.

Podcast My Business ·

2025/07/23

In this podcast episode, Tony interviews Jonathan Guico from DIYPT.co.au discussing the philosophy behind personal training, the importance of long-term health, and the transition from a corporate career to personaltraining. Jonathan emphasises the need for accountability in fitness, the inspiration behind the obesity epidemic in Australia, and practical health tips to build daily habits. He also shares insights on starting a business and the importance of being adaptable in product

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00:20:13

Quiet Cracking. What is it and how it can Ruin your...

Podcast My Business ·

2025/07/02

In this conversation, Tony and Alan Stevens discuss theconcept of 'quiet cracking,' a phenomenon where employees work hard but are not effective, leading to psychological issues. They explore how business owners can identify signs of quietcracking, especially in remote work settings, and emphasise the importance of observing nonverbal cues. The discussion highlights the financial impact of quietcracking on businesses and the necessity of creating a supportive work environment that fosters

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00:14:40

Understand Your Business Needs for Better Organisation

Podcast My Business ·

2025/06/25

Helens inspriring journey from losing her business through covid, to pivoting to online, even when others retired.In this podcast episode, Tony interviews Helen Hancox, whoshares her journey from being a solo mother on social welfare to becoming a successful business coach. Helen discusses the impact of COVID-19 on her business, while others retired her pivot to digital organisation, and the importance of effective filing systems. She provides valuable tips for staying organised in adigital world

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00:10:53

Navigating Privacy in the Digital Age

Podcast My Business ·

2025/06/18

As a proud media and marketing supporter of PrivacyAwareness Week we have 2 podcasts this week on the importance of protecting your privacy online especially for your business. If you're an Australian business reading this, there's a 30%chance you will suffer a data breach.In this podcast episode, Tony interviews Laetitia Bowden,the founder of Kicking Pixels, discussing her journey in the digital space and the importance of privacy in today's world. Laetitia shares insights on how her

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00:19:36

Privacy Awareness Week. Navigating the Complex World...

Podcast My Business ·

2025/06/17

In this conversation, Tony and Kristof Kasmer discuss theimportance of privacy awareness, especially in the context of technology and social media. They explore the risks associated with oversharing personalinformation online, the implications of social engineering, and best practices for protecting one's privacy. Kristof emphasizes the need for strong password management, the shared responsibility of data security between users and service providers, and the role of cookies in tracking user

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00:27:37

C-suite Exec 4000km cycle to recharge

Podcast My Business ·

2025/06/13

Australian C-suite exec Seb Brandt is cycling 4000kmacross America to shine the spotlight on the importance of taking time out to recharge, and to follow your dreams. He is currently 700km into this 4000km, 3-month cycling ‘deliberate detour’ which aims to inspire others totake a purposeful pause to reset, avoid burn out, improve mental health and broaden life and leadership skills.

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00:20:02

Mastering Customer Management

Podcast My Business ·

2025/06/05

In this podcast episode, Tony and Sharon Stanley discuss the intricacies of customer management.Focusing on the importance of effective communication, the role of surveys, onboarding processes, and strategies for building long-term client relationships. Sharon emphasises the need for trust and understanding in client interactions, while also addressing the challenges businesses face in managing client expectations and maintaining engagement.

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00:18:06

How to Read Faces For Business Relationships

Podcast My Business ·

2025/05/29

Alan Stevens, an expert in reading faces, discusses hisjourney to developing rapid trait profiling, a method to read people's personalities without asking questions. He emphasises the importance of reading faces in businessfor building relationships and understanding colleagues. Alan highlights the significance of eyebrows, body language,and non-verbal cues in communication. He advises being honest and respectful, and notes thatfacial expressions and body language should align for authenticity. Alan

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00:16:33

Enjoy your work and you never work a day in your life.

Podcast My Business ·

2025/05/08

Louise Ridlen, also known as the IT Lady, discusses herjourney from a 30-year IT consultant to founding her own business. In this interview Louise Ridlen emphasises the importance of enjoying your work so you never work a day in your life.Initially named IT Lady, her company pivoted to Peppermint IT in 2024.Louise highlights her charity work, whichhelps older Australians and connects schoolchildren to act as digital mentors. Louise's motivation stems from her love for problem-solvingand the

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Podcast My Business

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