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PODCAST

Mortgage Tech Talks

Join Tom Hall (@Mortgage_Tech_Tom) in discovering the latest in the world of mortgage technology. Join us for interviews with tech founders, mortgage broker owners, lenders and everything in-between. If you’re in the mortgage industry, and believe technology will continue to play an integral role, this is the podcast for you.

technology

All Episodes

17:30

E99: The Secret Battle in AI: Programming vs. Consumers

Mortgage Tech Talks ·

2025/12/12

In this episode, Tom Hall breaks down the hidden competition between major AI companies that most people don't see. Discover why programming has become the dominant use case for AI models—accounting for 50% of all API usage—and why Anthropic (Claude) is quietly dominating with 60% of this massive market.📊 Key Insights: Token usage has grown 14x in the past year Programming went from 11% to 50% of all ChatGPT/Gemini usage in just 6 months Anthropic controls 30% of the entire AI market through

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20:20

E98: How AI Could Stifle the Mortgage Industry

Mortgage Tech Talks ·

2025/12/05

What if the biggest threat to mortgage brokers over the next decade isn’t AI replacing your job — but something far more subtle?In this episode of Mortgage Tech Talks, we break down a 4-step scenario that has already played out in other financial industries… and could reshape the mortgage landscape in the next 5–10 years if we’re not careful. This isn’t fear-mongering. It’s a realistic look at how technology adoption, lender expectations, and regulator pressure could quietly divide the industry

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19:36

E97: Is it time to move on from ChatGPT?

Mortgage Tech Talks ·

2025/11/28

Should mortgage brokers stick with ChatGPT — or is it time to explore the new AI tools that are suddenly outperforming it?In this episode of Mortgage Tech Talks, we break down whether brokers should consider switching to alternatives like Google Gemini 3, Grok 4.1, and Claude, all of which are now ranked above ChatGPT in real user preference tests. We cover what’s changed, why these new models matter, how the AI landscape is shifting, and what this means for your daily workflow as a mortgage

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15:42

E96: Tech is a Key Ingredient in the Biggest...

Mortgage Tech Talks ·

2025/11/21

In this episode, I break down a trend that caught me off guard at the Canadian Mortgage Conference — and honestly, I didn’t fully believe it until I dug into the numbers myself.Technology isn’t just supporting Canadian lenders… it’s becoming the core reason they’re getting acquired, merging, or expanding their reach. From the Neighborhood x Fisgard deal, to NSO acquiring CMS, to Alta West merging with Premier — the pattern is undeniable. And if you're a broker choosing lender partners or a lender

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41:32

E95: How Purelend Uses AI to Turbocharge Mortgage...

Mortgage Tech Talks ·

2025/10/31

AI in mortgages that actually saves time, not hype.On this episode of Mortgage Tech Talks I sit down with Lucas Scheer, co-founder of Purelend. We dig into what AI can do today for brokers, why trust still wins in real estate and lending, and how document collection, usable income, and down payment verification can be automated without losing the human touch. What you’ll learn The real advantage for brokers who use AI vs those stuck in manual review How Purelend structures down payment checks,

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17:26

E94: Recap from Conference

Mortgage Tech Talks ·

2025/10/24

There’s no magic button for AI in the mortgage industry — and that’s exactly what I talk about in this episode.In this week’s Mortgage Tech Talks, I share my full recap of the National Mortgage Conference — what I saw, what I learned, and why so many brokers are still chasing shortcuts instead of building real systems that last. I also unpack the biggest question I kept hearing: “What’s the one AI tool I should be using?” The truth? There isn’t one. But there are ways to use AI that actually move

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13:03

E93: What I'm Excited About for the National Mortgage...

Mortgage Tech Talks ·

2025/10/17

In this episode of Mortgage Tech Talks, Tom Hall shares a special pre-conference breakdown of the Canadian National Mortgage Conference — including what to expect, which sessions to prioritize, and his own upcoming keynote, “If AI is Already Here, Why Does My Job Feel Exactly the Same?”Tom covers three major highlights — from economic forecasts by CIBC’s Benjamin Tal, to Doug Adams’ new book on scaling your brokerage, to his own deep dive into the real state of AI in the mortgage industry. Whether

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21:32

E92: Future-Proofing Mortgage Brokers with AI

Mortgage Tech Talks ·

2025/10/10

In this episode, we break down a McKinsey report on how global organizations are adopting AI—and what it means for mortgage brokers right now. From marketing and sales to compliance and service operations, we explore where AI is already transforming financial services and how you can leverage it to futureproof your business.You’ll also hear about Rob Macalister’s take on “vibe coding” and why AI may soon make developing your own tools as common as using email. If you’ve ever wondered whether AI

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16:50

E91: AI Clones for Mortgage Brokers? How This Tech...

Mortgage Tech Talks ·

2025/10/03

AI Clones for Mortgage Brokers? How This Tech Could Change the IndustryIn this episode of Mortgage Tech Talks, we dive into a futuristic—but very real—idea: AI clones. Imagine a digital version of you that clients can interact with online, ask questions, and even hear your voice respond back. We’ll cover what AI clones are, how they work, and how mortgage brokers and financial advisors can use them today for lead generation, nurturing, and building client trust. This isn’t sci-fi. People in the

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19:09

E90: My Hot Take on AI Privacy

Mortgage Tech Talks ·

2025/09/26

In this episode of Mortgage Tech Talks, I dive into one of the most common questions I hear at conferences and panels: “Should mortgage brokers be worried about client privacy when using AI tools like ChatGPT?”Instead of giving the usual surface-level answer, I take a contrarian approach and unpack why many of the fears around AI privacy are more about perception than legal reality. From comparing ChatGPT to Gmail, to breaking down Canadian compliance laws, this 15-minute rant is all about

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19:45

E89: 3 New Mortgage Tech Startups

Mortgage Tech Talks ·

2025/09/24

In this episode of Mortgage Tech Talks, we dive into three brand-new mortgage technology startups that recently hit the Canadian market. Each of these companies is tackling a different problem in the broker and consumer journey—from digital mortgage investing, to qualifying first-time homebuyers, to automating document management.If you’re a broker curious about how tech could change your business—or an entrepreneur looking to build something new in this space—you’ll want to tune in. ⏱️

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2:20

E89: 3 New Mortgage Tech Startups

Mortgage Tech Talks ·

2025/09/19

n this episode of Mortgage Tech Talks, we dive into three brand-new mortgage technology startups that recently hit the Canadian market. Each of these companies is tackling a different problem in the broker and consumer journey—from digital mortgage investing, to qualifying first-time homebuyers, to automating document management.If you’re a broker curious about how tech could change your business—or an entrepreneur looking to build something new in this space—you’ll want to tune in. ⏱️

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19:52

E88: A real AI-powered mortgage check-in call

Mortgage Tech Talks ·

2025/09/05

In this episode of Mortgage Tech Talks, we put AI to the test in a live phone call simulation. We set up an AI assistant to act as a mortgage broker’s team member, following up with a client, and then break down the results.How natural was the conversation? What can mortgage brokers actually use this technology for today? And what are the risks and future implications as AI-powered calls become more common? Tune in to hear the full call, my breakdown, and the opportunities—and challenges—AI phone

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16:46

E87: AI Tools for Mortgage Brokers...Where Are They?

Mortgage Tech Talks ·

2025/08/29

In this episode of Mortgage Tech Talks, we set out to uncover AI tools built specifically for mortgage brokers. But what started as a simple research mission turned into a much bigger realization: there aren’t really standalone AI tools just for brokers—and maybe that’s the point.Instead, we explore how brokers are actually using tools like ChatGPT, Fathom, and voice AI dialers, and why the future of AI in the mortgage industry might be less about new standalone apps and more about embedding AI

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20:38

E86: Industry Update- New Accolades, New Positions,...

Mortgage Tech Talks ·

2025/08/15

In this episode of Mortgage Tech Talks, we dive deep into the latest developments shaping Canada’s mortgage, real estate, and business landscape. From how top influencers are dominating both social media and deal volume, to surprising leadership moves at Quest Mortgage, to Brookfield’s $2.9B acquisition of First National — we go beyond the headlines to explore what these changes really mean for mortgage professionals.Whether you’re a broker, lender, or real estate pro, you’ll walk away with

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17:37

E85: ChatGPT's Agent Mode- What Does it Mean for...

Mortgage Tech Talks ·

2025/08/11

In this episode of Mortgage Tech Talks, we explore one of the most exciting new AI advancements — ChatGPT’s Agent Mode — and why it’s a potential game-changer for mortgage brokers, real estate professionals, and anyone in the housing industry. You’ll see a live demo where Agent Mode goes beyond just answering questions — it literally opens a virtual desktop, clicks through RBC’s affordability calculator, uses Ratehub, researches home prices, and even starts booking appointments with mortgage brokers

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22:12

E84: Mortgage Industry Update – Summer's Not So Slow...

Mortgage Tech Talks ·

2025/08/04

MORTGAGE TECH INDUSTRY UPDATE – Summer's Not So Slow After All 🚨 In this episode of Mortgage Tech Talks, we’re diving into the latest movements shaking up the Canadian mortgage technology space. From Pineapple Financial’s dramatic stock rebound to M3 Tech’s broker-first narrative and Pine’s continued success with a borrower-first approach — this one is full of insights and analysis you don’t want to miss. We revisit past stories, assess how they’ve played out, and challenge some of the industry’s

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41:34

E83: From Chaos to Clarity: How Entrepreneurs Can...

Mortgage Tech Talks ·

2025/07/28

In this episode of Mortgage Tech Talks, I sit down with Tyler Cameron, Founder & CEO of wrksourcing, to talk about the real path from chaos to clarity in entrepreneurship. We break down: Why being a visionary isn’t enough anymore The difference between a VA and a true integrator What brokers actually need to scale How to adopt tech (without getting lost in the noise) Why FOMO is hurting entrepreneurs more than helping Whether you're a solo mortgage broker or leading a growing team,

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21:32

E82: Why Most AI Tools Are a Distraction (And What to...

Mortgage Tech Talks ·

2025/07/21

How Mortgage Brokers Should Use Summer to Get Ahead (And Avoid AI Overwhelm)In this solo episode of Mortgage Tech Talks, Tom Hall gets tactical on how mortgage brokers can use the slower summer months to reset, refocus, and retool. From confidently taking time off to building systems, cleaning up your business backend, and diving deep into AI (instead of chasing every new tool), this is the episode you didn’t know you needed. If you’re feeling the pressure to “keep up” with AI or wondering how to

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22:43

E81: 3 ChatGPT Prompts to Use As a Mortgage Broker in...

Mortgage Tech Talks ·

2025/07/11

In this episode of Mortgage Tech Talks, I’m not just talking about AI... I’m showing you exactly how to use it. I walk you through three powerful ChatGPT prompts (plus a bonus fourth) that you can copy and paste today to actually grow your mortgage business.Most people are still using AI the way they used Google — and that’s a huge mistake. I’ll show you how to get way better results by treating ChatGPT like a business partner, not just a search engine. You’ll learn: How to generate new business

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