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PODCAST

Business-First Creatives

Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down. This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity,

business entrepreneurship

All Episodes

13:09

Why We Design First (and How to Decide Between Email...

Business-First Creatives ·

2026/03/03

If you’re trying to decide between Email Like You Mean It and Systems in Session, this episode will help you make that decision.I get asked all the time where someone should start if they want better systems in their business — and my answer is never “pick a CRM” or “build workflows.”It’s always: design your client experience first.In this episode, I’m breaking down:Why mapping your customer journey comes before toolsWhat happens when you skip client experience designHow communication protects your

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12:58

What Happened When I Turned Email Like You Mean It...

Business-First Creatives ·

2026/03/01

I turned Email Like You Mean It into a 5-day done-with-you live sprint… and then immediately invited some of my Systems in Session clients to test it as pre-work.Bold? Yes.A little chaotic? Also yes.Worth it? 100%.In this episode, I’m breaking down exactly how the first sprint went — what surprised me, what I learned, what I’m keeping, and what I’m changing for the next round.We’re talking:Why your CRM doesn’t actually matter when mapping your client communicationWhat happened when Systems in

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48:00

Why Every Creative Entrepreneur Needs Systems to...

Business-First Creatives ·

2026/02/26

What if the only thing standing between you and sustainable growth in your business is your system? In today’s episode, we're diving into a Systems in Session case study with Megan Smith—a full-time teacher, mom of three, farm wife, and professional home organizer. Listen in as she shares what happened when she finally stopped hiding from her systems and built the structure her business needed.While she wasn't focused on getting more clients, she wanted more confidence and excitement around the

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15:30

Everything You’re Overthinking About Systems in Session

Business-First Creatives ·

2026/02/24

Planning this episode felt like getting a dose of my own medicine.When I help clients build their five-minute booking process, I always tell them: your FAQs don’t belong buried on your website. They belong right above where someone is about to pay you.So today, we’re doing that for Systems in Session.If you’ve been wondering:Is this only for Dubsado users?Do I need this if I’ve had my CRM for years?Is this a course or true one-to-one support?How much time will this actually take?Can we build more

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05:14

Is Systems in Session just for Photographers?

Business-First Creatives ·

2026/02/24

Niching down your messaging can feel like a catch-22. I talk to photographers a lot—which means non-photographers sometimes wonder if Systems in Session is actually for them.Short answer? Yes.Long answer? Let’s break it down.In this episode, I explain why Systems in Session works for any service-based business—not just photographers. I share who’s currently inside the program (including a stationery designer, a marketing specialist, and a website designer), and why the five core workflow

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06:52

Your Offer Isn’t Too Custom for Systems

Business-First Creatives ·

2026/02/24

“I can’t automate that — my clients are all different.”If you’ve ever said that (or thought it), this episode is for you.Today kicks off a 3-part Objection Day series, where I’m tackling the most common pushback I hear about building real client experience systems.In this episode, we’re talking about:Why your clients are different creatively — but not logisticallyThe difference between customization and infrastructure problemsWhy rebuilding proposals and contracts from scratch isn’t “high-touch” —

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09:50

Am I Loving Notion? (Or Do I Miss Airtable?)

Business-First Creatives ·

2026/02/22

Ever wonder what actually happens after someone makes a big backend decision?In this episode, I’m giving you a real update on two announcements I made last month:• Hiring a professional Notion strategist to build my marketing team dashboard• Bringing Chelsea on as my fractional CMO for 2026Spoiler: I am not abandoning Airtable. But I did need a better way to coordinate a growing team without becoming the bottleneck.I’m sharing what’s working, what surprised me, and how it actually feels to wake up

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55:13

Why Your Client Experience Is Costing You Money with...

Business-First Creatives ·

2026/02/19

If your clients are quietly disappearing, not giving testimonials, or not buying again, there is a deeply rooted problem we need to address. In this episode, I sit down with Emily Mathis to talk about outsourcing, but not in the way you think. We didn’t talk about hiring editors, VAs, or handing off social media. We talked about the outsourcing you’re probably ignoring: your client experience.Emily hasn’t outsourced much in her own business, and that’s exactly what makes her perspective powerful

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36:33

Build It Yourself and Own It Forever: Confidence in...

Business-First Creatives ·

2026/02/12

When you're empowered to build your own process and be part of it, everything in your systems can change. While there is always the option to outsource your brain or hand your systems to someone else, it's even more valuable to learn how your systems actually work, build them with intention, and have the confidence to evolve them as your business grows.In today's episode, I'm joined by David Enloe to chat through his experience inside of Systems in Session, the program that (as he puts it) empowers

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41:03

Why Done-With-You Systems are a Game-Changer with...

Business-First Creatives ·

2026/02/06

When I sent out a “why didn’t you buy?” survey after a slow launch, I didn’t expect one of those responses to turn into one of my favorite transformation stories. That’s exactly what happened with Emily Sterne, a long-time DIYer who needed guidance, but also didn’t want someone to do it all for her either.What she really needed was a middle ground that offered support, accountability, and someone to walk alongside her. That’s what she found inside Systems in Session with me. Done-with-you gave her

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09:33

Why Pretty Proposals Close Sales Faster (But Your's...

Business-First Creatives ·

2026/02/04

If you’ve ever thought, “If my proposal just looked better, this would be easier,” you’re not wrong — but that’s only part of the story.In this solo episode, I’m breaking down why pretty proposals can close sales faster… and why they stop working when the system around them isn’t doing its job. Your proposal isn’t just an invoice — it’s a WOW moment. And when it doesn’t convert, it’s usually the first place your booking system is breaking down.We’re talking about the difference between design and

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10:10

3 Things Making Your Dream Clients Ghost You

Business-First Creatives ·

2026/02/02

Ever had a dream client inquire, seem excited… and then disappear?No reply.No booking.Just silence.In this episode, I’m breaking down why ghosting usually isn’t about your price or competition — it’s about what happens after someone raises their hand to work with you.If you’ve ever felt like you’re doing “all the right things” but still losing leads, this episode will help you zoom out and see where the breakdown is actually happening.What You’ll Learn in This EpisodeThe three core elements of your

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54:59

Business Bestie Chat Q1 – 2026 with Sabrina Gebhardt

Business-First Creatives ·

2026/01/29

This quarter’s business bestie chat is juicier than ever. We’re tackling real business wins, real pivots, and real lessons. Listen in as Sabrina and I share what we actually did in Q4 2025 and what we’re strategizing for Q1 2026.Find It QuicklyCatching up with Sabrina and Colie (00:24)How the Biz Bestie chats work (02:01)Sabrina’s major rebrand (03:34)The end of Colie’s CRM Blueprint (09:04)The shift in Colie’s offers (13:15)Sabrina’s Root To Rise launch (18:02)Playing the long game (24:15)Sabrina

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19:15

Stop Overthinking Your Follow-Up Emails

Business-First Creatives ·

2026/01/28

You already know you’re allowed to email your clients. But what happens after you send the proposal… and hear nothing?In this episode, Colie breaks down when to follow up, why follow-up builds trust (not annoyance), and what to say so it doesn’t feel awkward or salesy. She shares how her approach to follow-up has evolved over the years, why “just checking in” emails fall flat, and how using client stories inside follow-ups helps leads actually finish the decision they started.This episode is a

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30:34

Microsystems for ADHD Business Owners with Angela Tan

Business-First Creatives ·

2026/01/27

What if the secret to managing ADHD wasn’t massive systems or productivity hacks, but tiny, repeatable actions? In this episode, I’m joined by systems strategist Angela Tan, who shares how she uses “microsystems” to run her business and life with more ease, all while navigating ADHD.From missed emails to abandoned leftovers to paralyzing decision fatigue, Angela opens up about her journey to self-awareness and how she built personalized systems that actually work. She walks us through how ADHD shows

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09:12

Stop Being Afraid to Email Your Own Clients

Business-First Creatives ·

2026/01/23

Worried about annoying your clients if you follow up?This episode is your permission slip.In this pep talk + rant, I’m breaking down why emailing your own clients isn’t pushy, why silence doesn’t mean “no,” and how overthinking follow-ups is quietly costing you money — and your sanity.I’m also sharing a real example from my own life where I was the one who needed multiple follow-ups before booking… and why that didn’t make the service provider annoying — it made them professional.If you’ve ever

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47:44

How Human Design Is Influencing the Way We Do...

Business-First Creatives ·

2026/01/21

What if the key to breaking through in your business isn’t another tactic, but understanding how you’re wired to show up?In this episode, I sit down with my business bestie, Sabrina Gebhardt, and we dive into how our respective Human Design types and profiles are actively informing how we run our businesses. From offer structure and messaging to launches and audience connection, listen in as we go deep into what our charts say and how that's showing up in real life and our businesses.Find It

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42:00

You’re Losing Clients Without a Clear Brand...

Business-First Creatives ·

2026/01/19

What if the reason your marketing doesn’t feel "on" isn’t that you need more strategy, but that your brand personality hasn’t been uncovered or defined yet?In this conversation with Alethea Tyler of Copy with Spice, we get real about what brand personality actually is, how it differs (and overlaps) with your personal personality, and why letting your authentic self show up in your business is one of the biggest competitive advantages you have.Find It Quickly00:24 - Diving into Brand Personality02:24

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51:03

Why Staying Small Can Be the Smartest Business...

Business-First Creatives ·

2026/01/15

What if success in business didn’t look like 6 figures, a big team, or endless growth? In this episode, I sit down with Maggie Patterson to explore why staying small and strategic can be a powerful, joyful, and profitable choice. We unpack the cultural myth of the “six‑figure business,” how to set realistic salary and revenue goals, when (and whether) to hire help, and how your season of life should shape your business.Find It Quickly00:24 - Redefining Success in Business02:19 - The Myth of

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07:45

Why You Should Plan Your Customer Journey Like You...

Business-First Creatives ·

2026/01/13

I just booked my first Disneyland trip of the year, and the second I hit confirm, my brain went straight into planning mode — not because I love spreadsheets (okay, maybe a little), but because Disneyland is not a place you wing it.And neither is your client experience.In this episode, I walk you through why planning a Disney day is the exact same skill you need to design a calm, trustworthy client journey — and why most people make email writing way harder than it needs to be by skipping this

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295 results

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