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PODCAST

Life in Private Staffing

powered by Silver Swan Recruitment

Welcome to Life in Private Staffing, where success knows no bounds, whether you"re aboard a yacht, jet-setting on private planes, managing palaces, households, or cozy chalets. Join Philippa and her guests each month as they unravel recruitment tidbits and the secrets to triumph in the world of private staffing. Whether you"re a recruiter, job seeker, or are already working in the realm of UHNWI, this monthly podcast educates and inspires, taking a deep dive into the fascinating opportunities and

business careers

All Episodes

00:44:35

S6 E7 - Veronica Lajud: Redefining Childcare in the...

Life in Private Staffing ·

2025/10/01

This week on Life in Private Staffing we’re joined by Veronica Lajud, an international childcare specialist based in Miami and founder of the Stellar Insight Method.With a background in Montessori education and over a decade working inside UHNW households, Veronica has built a unique approach that goes far beyond traditional nannying. She now mentors nannies, supports families worldwide, and creates tailored routines designed to unlock each child’s full potential.Together we explore how childcare in

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00:51:56

S6 E6 - Daniela Vasconcelos: Inside Miami’s World of...

Life in Private Staffing ·

2025/09/12

In this episode of Life in Private Staffing, I sit down with Daniela Vasconcelos, a Brazilian-born estate manager and personal assistant who has spent over a decade building her career in Miami’s ultra-competitive private staffing market.From launching her own cleaning business to overseeing 30+ luxury properties, and later managing the lifestyle of a single UHNW principal, Daniela’s journey is nothing short of inspiring. Together, we explore:✨ Her transition from recruitment into private staffing –

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00:34:35

S6 E5 - David Cannie: UHNW Estate Manager

Life in Private Staffing ·

2025/08/27

In this episode of Life in Private Staffing, I sit down with David Cannie, senior estate manager of a 15,000-acre private estate in the UK with hundreds of residential properties, heritage buildings, and a team of 100+ staff.Having transitioned from a career in property management into the UHNW private sector, David shares what it’s really like to oversee one of the country’s most impressive landed estates. Together, we dive into:✨ The day-to-day reality of managing a vast estate with multiple

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00:37:01

S6 E4 - Sarah Eaton: Inside the Ski Season

Life in Private Staffing ·

2025/07/31

In this episode of Life in Private Staffing, I sit down with Sarah Eaton, HR Director at Consensio Holidays, a luxury ski company operating some of the most exclusive chalets in the French Alps.Having placed Sarah in her current role, I knows firsthand the challenges of recruiting and managing seasonal staff in high-pressure, high-end hospitality environments. Together, we dive into:✨ What it takes to run a 70+ strong seasonal team in some of Europe’s most sought-after ski resorts✨ The key qualities

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00:35:33

S6 E3 - Harald Mootz: 30 Years of Concierge Secrets

Life in Private Staffing ·

2025/07/16

In this special episode of Life in Private Staffing, we’re switching it up. I'm joined by New York-based concierge legend Harald Mootz, who shares tales from three decades at the heart of luxury hospitality. From manning the concierge desks at the Plaza Athénée and St. Regis to his current role at the Corinthia’s Surrey Hotel, Harold has catered to the world’s elite—and seen it all.Expect insider insights into the world of ultra-high-net-worth guests, wild requests, and how genuine service,

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00:48:29

S6 E2 - Maud Lamoure: Attitude Over Aptitude

Life in Private Staffing ·

2025/07/01

This week we’re joined by Maud, a true powerhouse in the world of private staffing. While many strive for long-term positions, Maud carved her own path – thriving in seasonal roles across Europe, working in chalets, villas, and luxury properties for UHNW clients.Starting as a total newcomer with just 15 minutes’ notice before her first butler shift, she’s now built a reputation as the ultimate fixer – trusted to walk into any household and deliver excellence. Her story takes us from Courchevel to

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00:47:21

S6 - E1 - Lara Acerboni: A journey from Au Pair to...

Life in Private Staffing ·

2025/06/18

Today we are back! After taking our first-ever break since starting this podcast five years ago, we're back to launch Season 6 of Life in Private Staffing. Uncovering the extraordinary careers available within the private sector. It is always fascinating to learn how different people discover this industry, but more importantly, how they break into it, and today brings a journey Lara made from working as an Au Pair to House Manager, and she is still only in her early 20s.To anyone out there at the

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00:45:56

S5 E9 - Stacey Barker: All Things Private Flying

Life in Private Staffing ·

2024/12/17

After meeting Stacey at one of our networking drinks and laughing for hours at all her stories, she willingly agreed to join us as a guest this week.I love finding people with jobs in the private sector that I never knew existed. Did you know that Harrods can look after your private jet for you whilst you are in London? Whether you are ‘parking’ up for a day or a month, Harrods can take your plane, keep it safe, and then ensure it’s restocked and ready for your departure. As the Operations

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00:46:01

S5 E8 - Laurie Reese: a Conscious Dying Coach

Life in Private Staffing ·

2024/11/22

This week, I had the absolute pleasure of being joined by Laurie Reese, a Conscious Dying Coach for UHNW clients. If you don’t know what this is, then tune in. It is a unique service that I think everyone should know exists.Laurie spent years working in the entertainment industry before moving into the private sector as a House Manager/PA. She then transitioned her skills and became qualified to offer a pre-, during, and post-death service. Imagine your Principal is elderly and only has a few

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00:48:08

S5 E7 - The New Silver Swan & Guest Lloyd Hill

Life in Private Staffing ·

2024/11/08

We’re back! After a short break whilst we made some fairly significant changes internally here at Silver Swan, we are delighted to be back. Today, Philippa opens up about Silver Swan and the challenges we faced earlier in the year and the changes that were made and why. We also welcome Lloyd to the show today, an experienced House Manager in Melbourne, Australia. It’s always interesting to see if the private industry any looks different on the other side of the world. He talks about his entry

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00:42:36

S5 E6 - Lily Mendez

Life in Private Staffing ·

2024/07/03

Today, Philippa Smith is talking to Lily who has had a fantastic career to date climbing the notoriously difficult ladder up to Director of Residence. This is a position sought after by many working in the private sector and so today we delve into Lily’s journey to the top. Her passion for the industry and her love for what she does is so obvious and clearly plays a part in her success.Tune in to learn how to break through ceilings, how to manage large teams of staff and what to look for when

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00:42:59

S5 E5 - Julius Smith

Life in Private Staffing ·

2024/06/07

Today we are delving into the wonderful life of a Butler.The highly reputable Julius Smith joins the show with his decades of experience in the field and shares not only many great stories from his long career but also his thoughts on the emergence of the modern butler, the importance of training and what it is that makes a truly great butler. Tune in to learn more about this world.

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00:46:50

S5 E4 - Middle East Misconceptions

Life in Private Staffing ·

2024/04/24

In this episode, Philippa delves into the realm of private staffing in the Middle East alongside special guest Corina Goetz.They tackle prevailing misconceptions surrounding the GCC countries, shedding light on the advantages of working and living in this region for expats and private staff professionals alike. Tune in for some serious myth-busting and our top reasons why Middle Eastern job opportunities aren't one to miss, giving misconceptions the boot once and for all!

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00:44:25

S5 E3 - International Women's Day

Life in Private Staffing ·

2024/03/28

Today The Recruitment Diaries focuses on International Women’s Day, discussing raising a family and the impact this can have on your careerPhilippa gives an insight into her journey and how she has balanced having children whilst running Silver Swan We also invite Barbara Hepp to the show, a member of our UK House Manager community who has successfully navigated the journey of motherhood whilst working within the private sector Wrapping up with a quick fire round with Laura Franzo, a working mum

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00:55:20

S5 E2 - Mastering the Interview

Life in Private Staffing ·

2024/03/04

Interviews. Yuck. Possibly the most daunting part of the hiring process, and one that we don't really get much education on 🤢.This episode, Philippa is joined by Latricia Friend and Russell Orford as they discuss how to navigate perfecting the résumé and finessing a private staff interview. From how to dress all the way up to post-interview etiquette, this episode has got you covered.

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00:48:55

S5 E1 - New Year, New Roles

Life in Private Staffing ·

2024/02/02

We've given our podcast a fresh lick of paint, have invested in a second microphone, and are now officially back for our fifth season (Whew😮‍💨)!As 2024 kicks off, we wanted to run over the 'dos' and 'don'ts' of using a recruitment agency when looking for your next role or employee. Philippa is joined in the studio by Silver Swan's very own Laura and Chris as they discuss how to get the most out of a recruitment agency... and perhaps how not to.

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00:46:19

Life in Private Staffing | Season 4.36 - Highlights

Life in Private Staffing ·

2023/11/22

Another season of Life in Private Staffing has come to an end, wrapping up our podcast until the new year! In this episode, Philippa discusses some exciting changes happening at Silver Swan, and we go back through the fourth season and listen to some of our highlights from a year full of brilliant guests and interesting insights. We'll be back in 2024 with a new season… and perhaps a new name too 😉

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00:38:31

Life in Private Staffing | Season 4.35 - Georgina...

Life in Private Staffing ·

2023/11/08

This week, Philippa is chatting with one of our UK House Manager Community members, and past Silver Swan candidate, Georgina Gallagher! Philippa and Georgina talk about the importance of a good work-life balance, and how this coincides with high demands from UHNW principals. Philippa also asks Georgina about her own route into the private staffing industry, from working in hospitality in her teenage years all the way up to her current role.

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00:34:46

Life in Private Staffing | Season 4.34 - Helen Mann

Life in Private Staffing ·

2023/10/25

Today, Philippa is joined by Helen Mann, all the way from San Fransisco, California. Helen talks about her career journey so far- from studying her master's degree in film journalism to working in all sorts of UHNW roles which have managed to remain relevant to her prior studies, and how she's found trying different roles within the private staffing industry to be beneficial in both personal and career growth. Philippa and Helen discuss a healthy work-life balance, the often inevitable

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00:43:01

Life in Private Staffing | Season 4.33 - Jennifer...

Life in Private Staffing ·

2023/10/18

We're back! After a short hiatus, Philippa is back with a new episode of Life in Private Staffing, and this week she's joined by the fabulous Jennifer Laurence. Since interning at a record label at the age of 17, Jennifer has devoted her whole professional career to private service; earning her master's degree in hospitality, spending a decade working as a member of private staff, to opening her own private service consulting practice in 2010. Jennifer shares her wealth of knowledge on

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119 results

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