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PODCAST

Practical Pet Chat

Lorin Grow, Robert Semrow

Hosted by seasoned, award-winning pet industry professionals, Lorin Grow and Robert Semrow. Practical Pet Chat is the ultimate podcast for pet lovers, industry professionals, and anyone who’s passionate about enhancing the lives of pets. Whether you’re a dedicated pet owner, a veterinarian, a pet trainer, or simply someone who cares about animals, this podcast brings you insightful discussions, expert advice, and real-world solutions. From tips on pet care and behavior to the latest trends in the

society & culture pets & animals

All Episodes

00:16:00

Practical Pet Business - Episode 33 - Provide...

Practical Pet Chat ·

2025/10/30

On this episode of Practical Pet Business, Lorin and Rob dive into one of the biggest challenges in the pet industry today—educating pet parents and customers in a way that informs, engages, and empowers without overwhelming or sounding like a lecture.With so much information (and misinformation) available online, today’s pet parents often come to the table with strong opinions, half-truths, or preconceived “facts” that may not always serve their pets’ best interests. Lorin and Rob unpack how pet

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00:27:41

Practical Pet Chat- Episode 40 - Pet parent...

Practical Pet Chat ·

2025/10/27

On this episode of Practical Pet Chat, Lorin and Rob explore one of the most overlooked yet essential aspects of great pet care — communication. As a pet parent, you are your pet’s voice, their translator, and their advocate. Whether you’re talking with your veterinarian, groomer, trainer, or pet sitter, how you communicate on your pet’s behalf can make a huge difference in their overall health and happiness.Lorin and Rob discuss why it’s so important to be clear, specific, and goal-oriented when

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00:24:39

Practical Pet Business - Episode 32 - Selling live...

Practical Pet Chat ·

2025/10/23

On this episode of Practical Pet Business, Lorin and Rob take on one of the most important — and often controversial — topics in the pet industry: should you sell live animals, insects, fish, or other living beings in your store?What may seem like a natural way to enhance your store’s appeal or diversify your offerings can actually open a complex web of ethical, operational, financial, and emotional considerations. Selling live beings isn’t like adding another product line — it’s a commitment to

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00:30:47

Practical Pet Chat Episode 39 - Compassion over...

Practical Pet Chat ·

2025/10/20

On this edition of Practical Pet Chat, Lorin and Rob dive into a topic that always sparks passionate debate — how people add pets to their families. From adoption and breeders to rescuing a stray or taking in a pet from a friend or family member, there are countless paths to pet parenthood. Yet, for some reason, society often gets tangled in judgment and division over how that connection began, instead of focusing on what truly matters — the living being at the center of it all.In this honest and

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00:21:08

Practical Pet Business - Episode 31 - In store events...

Practical Pet Chat ·

2025/10/16

On this episode of Practical Pet Business, Lorin and Rob dive deep into a topic every pet business owner has wrestled with — in-store events and promotions. Are they really worth it? Do they bring lasting value, or do they just drain your time, your team, and your bottom line?From small, simple in-store happenings to big, buzz-worthy community events, Lorin and Rob explore the full spectrum of what goes into planning, running, and following up on an event. They discuss the positives and negatives

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00:27:45

Practical Pet Chat - Episode 38 - Future thinking for...

Practical Pet Chat ·

2025/10/12

On this episode of Practical Pet Chat, Lorin and Rob dive into a heartfelt and often overlooked topic — future thinking and planning when it comes to growing your pet family. Adding a new pet is one of life’s greatest joys, but it’s also one of the most important long-term commitments you can make. As Lorin and Rob remind us, life changes — sometimes in ways we expect, and sometimes in ways we never see coming.From job shifts and relocations to changes in health, finances, and family dynamics, the

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00:22:34

Practical Pet Business - Episode 30 - Being a Trusted...

Practical Pet Chat ·

2025/10/10

On this episode of Practical Pet Business, Lorin and Rob explore one of the most underrated growth and loyalty strategies in the pet industry — becoming your customers’ most trusted resource for all things pet-related, even beyond what your business directly offers. Pet parents today are navigating a world full of choices, challenges, and information overload. They need guidance they can trust. When your business becomes the place they turn to — not just for products or services, but for reliable

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00:22:20

Practical Pet Chat Episode 37 - Are AI-driven robotic...

Practical Pet Chat ·

2025/10/06

On this episode of Practical Pet Chat, Lorin and Rob take a closer look at Rob’s recent encounters with robotic, AI-driven pets and ask the big question: are these high-tech companions the future of pet ownership, or are they just another passing trend?The conversation goes beyond the novelty factor to explore what robotic pets could mean for the larger pet world. Lorin and Rob discuss how these lifelike companions might impact the bond between people and their real, breathing pets, how pet

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00:19:08

Practical Pet Business - Episode 29 - Tech is...

Practical Pet Chat ·

2025/10/02

On this edition of Practical Pet Business, Lorin and Rob take on a topic that is impossible to ignore: technology. It’s everywhere—inside and outside the pet world—and it’s transforming the way pet businesses operate and how pet parents experience the products and services they love.From point-of-sale systems and online booking tools to wearable pet tech, smart feeders, and AI-driven customer service, technology has become an integral part of the pet industry. Lorin and Rob break down the

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00:23:42

Practical Pet Chat - Episode 36 - Having Grace For...

Practical Pet Chat ·

2025/09/28

On this episode of Practical Pet Chat, Lorin and Rob take on a topic that resonates with nearly every pet parent: the self-judgment we place on ourselves when it comes to caring for our pets. In today’s world, there’s an overwhelming amount of information, advice, and even criticism about how to be the “perfect” pet parent. From social media comparisons to endless product recommendations, it can quickly shift from being inspiring to being discouraging.Lorin and Rob remind us that pet parenting

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00:26:21

Practical Pet Chat - Episode 35 - Top things to do...

Practical Pet Chat ·

2025/09/28

On this episode of Practical Pet Chat, Lorin and Rob shine a spotlight on the top things you can do for your pet this week—simple, intentional actions that only take a few minutes but can make a big difference in your pet’s health, happiness, and overall quality of life. In a world where our days are often busy and filled with distractions, it’s easy to overlook how much little moments mean to our pets. Lorin and Rob remind us that showing love and attention doesn’t always require elaborate plans

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00:24:12

Practical Pet Business - Episode 28 - Loyalty...

Practical Pet Chat ·

2025/09/24

On this episode of Practical Pet Business, Lorin and Rob explore the ins and outs of Pet Business Loyalty and Rewards Programs—a powerful tool when done right, but a potential pitfall when handled poorly. They break down where and when these programs are having the greatest impact in today’s pet marketplace, and the different approaches businesses are using to strengthen customer connections. From punch cards and points systems to subscription perks and digital rewards, Lorin and Rob highlight the

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00:26:39

Practical Pet Chat - Episode 34 - Fresh food movement...

Practical Pet Chat ·

2025/09/21

On this episode of Practical Pet Chat, Lorin and Rob dive into the ever-expanding world of commercial Fresh Food offerings for pets. What started as a small niche has now grown into a thriving, permanent category in the pet food marketplace—one that more and more established companies are jumping into.They break down what this growth really means for pet parents: more options, more accessibility, and more ways to approach nutrition. Lorin and Rob discuss the benefits and challenges of commercial

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00:24:34

Practical Pet Business- Episode 27 - Are you...

Practical Pet Chat ·

2025/09/17

On this episode of Practical Pet Business, Lorin and Rob take a closer look at the state of the pet industry and uncover an important truth: while overall industry numbers show steady and even impressive growth, many individual pet businesses aren’t sharing in that success. The question is, why? They dig into the factors behind the disconnect—more competition than ever before, broader product availability across countless channels, and an expanding array of services that compete for the same

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00:26:39

Practical Pet Chat - Episode 34 - Fresh food...

Practical Pet Chat ·

2025/09/15

On this episode of Practical Pet Chat, Lorin and Rob dig into the continued rise of Fresh Food offerings for pets. What once seemed like a passing trend has quickly grown into a powerful and lasting force in the pet industry, surprising many companies and professionals who didn’t anticipate how strongly pet parents would embrace it. Fresh food has now become a true category of its own, reshaping how the marketplace looks at pet nutrition.As longtime advocates for fresh feeding, Lorin and Rob share

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00:34:20

Practical Pet Business - Episode 26 Burnout, tough...

Practical Pet Chat ·

2025/09/10

On this episode of Practical Pet Business, Lorin and Rob open up about some of the most challenging aspects of being a business owner—making tough calls, having uncomfortable discussions, and managing the inevitable waves of burnout. These are not just abstract business concepts; they’re real issues that almost every entrepreneur faces, especially in the pet industry where passion runs high and emotions are often intertwined with business decisions.Through candid conversation and actionable

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00:33:00

Practical Pet Chat Episode - 33- Grain free foods,...

Practical Pet Chat ·

2025/09/08

On this episode of Practical Pet Chat, Lorin and Rob dig deep into one of the most polarizing topics in the pet world: grain-free diets for dogs and cats. Over the past decade, this debate has caused pet parents, veterinarians, and even entire pet food companies to take strong and often opposing positions. With so much noise, half-truths, and conflicting marketing messages, it’s no surprise that many pet parents are left wondering what’s truly best for their furry family members. Lorin and Rob

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00:23:55

Practical Pet Business Episode 25 White labeling...

Practical Pet Chat ·

2025/09/04

On this episode of Practical Pet Business, Lorin and Rob revisit the often misunderstood world of white labeling. At first glance, it might seem like a quick way to expand your product line or increase profits, but as they remind us, it’s your name, your reputation, and your relationship with customers on the line. They break down the key questions every pet business owner should ask: When does white labeling make sense, and when is it a mistake? How do you make a white-labeled product unique and

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00:26:01

Practical Pet Chat - Episode 32 - Introducing New...

Practical Pet Chat ·

2025/08/31

On this episode of Practical Pet Chat, Lorin and Rob dive into a topic that touches the hearts of so many pet parents—adding a new pet to the family. Whether you’re bringing home your very first companion or introducing another furry friend into an already full household, the process comes with joy, excitement, and, of course, challenges that need thoughtful preparation.They explore the unique dynamics of single-pet households versus multi-pet households, and why the approach to integration isn’t

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00:29:56

Practical Pet Business - Episode 24 - SuperZoo 2025...

Practical Pet Chat ·

2025/08/27

On this episode of Practical Pet Business, Lorin and Rob dive deep into their experiences and observations from the SuperZoo 2025 National Trade Show in Las Vegas—one of the pet industry’s most anticipated events of the year. With thousands of retailers, vendors, groomers, innovators, and pet enthusiasts under one roof, SuperZoo once again delivered a whirlwind of energy, excitement, and discovery.From the moment they stepped onto the show floor, Lorin and Rob were surrounded by the latest in new

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72 results

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