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PODCAST

Tech Wingman

PinPoint Networks

The podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals.

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All Episodes

00:04:25

What is a Data Centre? (Shorts)

Tech Wingman ·

2026/04/22

You use a data centre every day and probably neverthink about itIt sounds like something abstract, technical, or “in thecloud”. But every email you send, every video call you join, andevery AI tool you rely on is powered by something very real, and very physical. Most people picture data centres as distant, invisibleplaces that do not affect how they work.That assumption is becoming harder to ignore. In this short Tech Wingman episode, we break down what adata centre actually is, why they have

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00:06:17

Do your systems talk to each other (Shorts)

Tech Wingman ·

2026/04/15

Do your systems actually talk to each other?Or are they all doing their own thing… quietly wasting your time?Most businesses end up with a mix of tools over the years.Ticketing systems. CRMs. Security platforms. Cloud apps. On‑prem systems.Individually, they’re fine.Together? Often disconnected 😬In our latest Tech Wingman Shorts episode, we talk about: 👉Why connecting your systems matters👉How APIs and integrations save real admin time👉How automation keeps your data accurate and up to date👉 And

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00:06:52

The dangers of Public Wi-Fi (Shorts)

Tech Wingman ·

2026/04/01

Most people connect to public Wi Fi without thinking about it, and that is exactly why it can be risky.In our latest Tech Wingman episode, we talk about what really happens behind the scenes when you join that familiar looking free Wi Fi network.If your team works on the go, travels, hot desks, or ever grabs a quick coffee while checking email, this one is worth a listen. A small change in habits can make a big difference to keeping your data safe.If you have ever wondered what the real risks are,

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00:05:25

What is Technical Debt (Shorts)

Tech Wingman ·

2026/03/25

Most businesses carry technical debt without realising it. But the real issue is not the debt itself, it is the slow drag it adds to your day without making any noise.Some systems break loudly, others just get a little slower, a little harder to change, until one small update turns into a mini project.If your team ever feels like simple changes take longer than they should, this episode will probably feel familiar.We talk about the small decisions, shortcuts, legacy tools, and missing documentation

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00:05:43

Is Claude now the best AI

Tech Wingman ·

2026/03/18

Most AI tools give advice.This one asks for permission, then gets on with it.In this episode of Tech Wingman, we look at Claude’smove from “helpful suggestions” to approved action on your desktop.Think drafting, organising, building, and preparing work foryou, while you stay in control.We cover: • What Claude Cowork actually is (and what it isn’t)• Where it genuinely saves time for busy teams• Why this feels like a shift from AI chat to an AI teammateIf you’re curious where every day AI is heading

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00:04:41

Who needs a MacBook Neo (Tech Update)

Tech Wingman ·

2026/03/11

Who is the MacBook Neo actually for?Apple has finally released a “budget” Mac.And that alone should make you pause.Because cheaper does not always mean better value.And more expensive does not always mean overkill.In the latest Tech Wingman episode, we talk through a simplequestion we keep getting asked by clients and listeners:Is the MacBook Neo a smart buy, or the wrong compromise?We do not run through specs.We do not read out benchmarks.We look at how people actually work, and where this device

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00:04:23

Why does everyone keep saying Agentic AI

Tech Wingman ·

2026/03/04

We do love a good buzzword in tech, we had Cloud,Transformation, Digital Twin and now people keep talking about “agentic AI”,but most explanations make it sound more complicated than it needs to be. If you’ve been hearing the term and wondering what itactually means in practical, everyday terms, the latest Tech Wingman episode breaks it down in a way that’s simple and easy to follow, just like we always do. Check out our latest episode of Tech Wingman and hearagentic AI explained in clear,

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00:07:36

Tech Update - Why are laptops so expensive

Tech Wingman ·

2026/02/25

Why are laptops suddenly so expensive?It’s not just inflation… and it’s not just premium models.Something bigger is happening behind the scenes, and it’s catching a lot of businesses off guard.Listen to the latest episode of Tech Wingman to understand what’s really driving device prices right now and the knock-on affect for businesses.Web: www.pinpoint-networks.netEmail: hello@pinpoint-networks.net

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00:05:40

Why would you hire an AI consultant?

Tech Wingman ·

2026/02/18

You know that first time you try AI and it feels like a cheatcode?Perfect answer. Seconds. You’re thinking… why isn’teveryone doing this?Then it wobbles.The next response is half-baked.The tone is off.Two people use the same prompt and get different results.And this is where most businesses get stuck.Businesses know there is real value in using AI.They can see the potential to save time, reduce effort, and work smarter.So they give the project to the keenest person on the team,often someone already

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00:04:05

SLA’s or XLA’s (Shorts)

Tech Wingman ·

2026/02/11

SLAs measure what happened, XLAs measure how it felt. In this Tech Wingman Shorts episode, Vince breaks down why user experience matters just as much as response times, and how combining SLAs with XLAs gives a truer picture of service quality.Web: www.pinpoint-networks.netEmail: hello@pinpoint-networks.net

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00:04:55

OneNote, the misunderstood App (Shorts)

Tech Wingman ·

2026/01/21

Dive into why OneNote is one of the most misunderstood tools in Microsoft 365. In this Tech Wingman Shorts episode, Vince breaks down what OneNote really is, how it works, and practical ways to make it part of your daily workflow. From templates and powerful search to handwritten notes, shared notebooks, and using it alongside Copilot. Perfect for business owners, IT managers, and professionals looking to finally get the most out of this digital notebookEmail: hello@pinpoint-networks.netWeb:

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00:05:11

Can AI give you a team for under £300 per year (Shorts)

Tech Wingman ·

2026/01/14

What if you could build a team that never takes a day off and costs less than £300 a year? In this episode of Tech Wingman, we explore how AI agents are changing the way businesses work and why this could be the smartest investment you make this year.Find out more at www.pinpoint-networks.net or email us at hello@pinpoint-networks.net.

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00:04:25

Tech Updates Copilot Updates for 2026

Tech Wingman ·

2026/01/07

Explore the seven biggest Microsoft 365 Copilot updates for 2026 with Vince. Learn about smarter chat powered by GPT 5.2, new agents like Claude and People Agent, improved search, and PowerPoint’s “Explain” feature, all designed to make your work faster and more personalised.Email: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

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00:04:52

What is a Shared Mailbox and When to Use Them

Tech Wingman ·

2025/12/17

In this episode of Tech Wingman Shorts, Vince demystifies shared mailboxes, explaining how they enable teams to collaborate using a single email address in both Microsoft 365 and Google Workspace. Listeners will learn the practical benefitsEmail: hello@pinpoint-networks.netWeb: www.pinpoint-networks.net

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00:05:06

Do you have an AI policy (Shorts)

Tech Wingman ·

2025/12/10

In this episode of Tech Wingman Shorts, host Vince tackles a pressing question for every business: “Do you have an AI policy?” As artificial intelligence becomes a staple in the workplace, many teams are already using tools like ChatGPT—sometimes without official approval. Vince explores the opportunities AI brings for productivity and efficiency, but also highlights the risks, such as data privacy and compliance concerns when sensitive information is shared with external AI tools.Email:

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00:04:48

Why it’s better to use the Outlook mobile App

Tech Wingman ·

2025/12/03

Explore the advantages of using the Outlook mobile App for business owners, IT managers, and professionals. In this episode, Vince highlights how Outlook offers a unified experience across Microsoft 365 services, seamless calendar and Teams integration, fast cloud-powered search, and robust enterprise security. The app supports multiple accounts, customisable notifications, and AI-powered Copilot features to streamline productivity. With a consistent interface across devices and advanced protection

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00:06:23

Microsoft Ignite and Latest Updates (Tech Update)

Tech Wingman ·

2025/11/26

In this episode of Tech Wingman, Vince breaks down the most important Microsoft Ignite announcements for small businesses and professionals. Discover how the new Copilot licence makes enterprise-grade AI features more affordable, learn about Agent 365 for secure AI management, and see how Power Apps is making automation easier than ever. Perfect for anyone looking to boost productivity and streamline everyday tasks with the latest Microsoft toolsEmail: hello@pinpoint-networks.netWeb:

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00:04:34

Tackling the problem of e-waste (Shorts)

Tech Wingman ·

2025/11/19

In this episode of Tech Wingman Shorts, Vince breaks down the growing challenge of electronic waste (e-waste) and explores practical solutions for business owners, IT managers, and tech enthusiasts. Discover why perfectly usable devices end up sidelined, how companies like Fairphone and Framework are redefining repairability and longevity, and what to look out for when buying refurbished hardware. Vince also shares why Linux can give older laptops a new lease of life and offers actionable tips to

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00:06:17

Improve You Remote Working Setup (Shorts)

Tech Wingman ·

2025/11/12

Discover how to transform your home or small office into a productivity powerhouse. In this episode, Vince shares essential tips for boosting your remote work setup—from upgrading your internet and eliminating Wi-Fi dead zones, to creating an ergonomic workspace and keeping your devices secure. Learn how to separate work and personal tech, use cloud tools for seamless collaboration, and stay connected with reliable communication gear. Whether you’re working from home, a shared space, or on the move,

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00:05:46

Microsoft 365 Updates (Tech Update)

Tech Wingman ·

2025/11/05

In this episode Vince shares the latest Microsoft 365 updates for businesses and IT pros. Highlights include new privacy features in Teams, smarter search, automated security checks with Cloud Capsule, and easier SharePoint renaming. Discover improved OneDrive workflows, Intune app management, and enhanced security in Entra. Plus, Copilot gets more powerful with GPT-5 and new mailbox features, while Windows 10 reaches end of support. Email: hello@pinpoint-networks.netWeb:

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55 results

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