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PODCAST

NDIS Provider Growth Journey

Michael Clark from Athletic Koala

NDIS providers and leaders - for directors, managers, BDMs etc - How to grow your NDIS business without losing your mind on the journey.

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All Episodes

19:54

Transforming Allied Health with Communication and...

NDIS Provider Growth Journey ·

2026/04/05

What actually makes a great allied health provider stand out from an average one? In this episode of the NDIS Provider Growth Journey, Michael sits down with Jack Matthews to talk about what is really changing in allied health and why some providers are growing while others are struggling. Jack shares how a simple shift in approach has made a big difference in his business. It starts with communication. Getting back to people quickly, actually listening, and treating people like people instea...

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24:43

Turning Online Connections Into Real Relationships,...

NDIS Provider Growth Journey ·

2026/03/22

What does it actually take to turn LinkedIn connections into real relationships? In this episode of the NDIS Provider Growth Podcast, Michael sits down with Ali Chahine to talk about moving beyond surface-level networking and building genuine connections that actually lead somewhere. Ali shares how he started on LinkedIn by posting content and building an audience, but realised that likes and comments are not the same as real relationships. Now, his focus is on taking those connections deeper...

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26:53

From Burnout To Balance In NDIS Business, with Paul...

NDIS Provider Growth Journey ·

2026/03/08

From burnout to balance is not a mindset shift. It is a business decision. In this episode of NDIS Provider Growth Journey, Michael sits down with Paul Bryan to talk about what really drives burnout in NDIS businesses and how to fix it. Paul shares why “we just need more clients” is usually a symptom, not the root problem. They unpack boundaries, time management, self-sabotage, and why being available to everyone can quietly destroy your growth. You’ll hear how Paul moved from eighty-hour ...

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26:16

Profit Isn’t Dirty and Growth Isn’t a Syndrome, With...

NDIS Provider Growth Journey ·

2026/02/22

In this episode of the NDIS Providers Growth Podcast, Michael sits down with Leesa Tuffnell, one of the most respected coaches working with occupational therapists and allied health professionals in the NDIS space. Leesa mainly works with sole traders and small clinic owners who never planned to become “business people.” They started because they loved the work and wanted flexibility around their families. Then referrals grow, systems get messy, money becomes a stress point, and leadership s...

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12:58

The Reality of NDIS Leadership Right Now, with...

NDIS Provider Growth Journey ·

2026/01/18

In this episode, Michael speaks with allied health manager Michael Hasson about what leadership looks like inside an NDIS business right now. They talk openly about frozen and reduced NDIS fees, rising costs, and the pressure this puts on providers trying to stay sustainable. Michael shares how he has adapted his business model to stay lean, why cutting unnecessary overheads matters, and how leaders can make hard decisions without losing sight of their people. The conversation explores staff ...

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15:40

Do BDMs Still Matter in the NDIS?, with Stu Paull (Ep...

NDIS Provider Growth Journey ·

2025/12/07

Do BDMs still belong in the NDIS world? That’s the question we tackle in this episode of the NDIS Provider Growth Journey, where Michael sits down with Stu Paull—one of the most respected and connected BDMs in the sector. They talk honestly about the reality of the role, what’s not working, and why some businesses struggle to get results from their BDMs. Stu shares what small providers can do if they can’t afford a full-time BDM, why niche and clarity matter more than networking, and what he’...

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25:00

NDIS Leadership, Burnout & “Free Day Fridays”, with...

NDIS Provider Growth Journey ·

2025/11/23

This episode is a continuation of an earlier episode with Stacey you can listen to here: https://youtu.be/jdWFUcTdOfw - We sit in a warm and honest space with Stacey Goulding from LumaBloom. She talks about leadership in a real way. She shares how she works with complex participants, stays close to support workers and keeps things human in a field that can feel heavy. Stacey explains how her training is built with support workers, not at them, and why teamwork is the only path that fee...

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21:14

Growing an Allied Health Business to 1,000...

NDIS Provider Growth Journey ·

2025/11/16

NDIS business growth and allied health leadership take centre stage in this episode of the NDIS Provider Growth Podcast. Today, Michael sits down with Daniel Sharman, founder of DLS Allied Health, to unpack the real pressures, turning points and mindset shifts behind growing an allied health service to over 1,000 NDIS participants. Daniel shares the truth about leadership, imposter syndrome, systems breaking as you scale, and why saying no to the wrong participants is not only ethical - it’s...

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27:33

How NDIS Directors Can Stop Burnout and Scale...

NDIS Provider Growth Journey ·

2025/11/09

In this episode of the NDIS Provider Growth Podcast, Michael sits down with Leanne Hopkins, founder of Succeed Healthcare Solutions and Succeed Practice Management, to talk about how NDIS business owners can build profitable, sustainable organisations without burning out. Leanne shares real stories from her two companies, explaining how group‑based therapy models, offshore admin support, and value‑driven leadership can transform both your business and your life. She also opens up about what ...

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20:06

How to Grow Your NDIS Business on a Zero Dollar...

NDIS Provider Growth Journey ·

2025/11/02

Can you grow your business without spending a cent on ads? Karl Schwantes says yes — by using Google reviews the right way. In this episode, he shares how NDIS providers and small businesses can turn great client experiences into a steady stream of new leads for free. You’ll learn how to make your service remarkable, get more five-star reviews, and build a reputation that attracts both clients and staff. #NDIS #NDISmarketing #disabilitybusiness #NDISproviders

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37:30

The Truth About Resilience and Why There's No...

NDIS Provider Growth Journey ·

2025/10/26

In this episode, former Sydney Swans player Barnaby Howarth shares a story that is real, raw, and unforgettable. After surviving a violent gang attack that left him with brain damage, Barnaby rebuilt his life with grit, humour, and kindness. He talks about what resilience truly means, how to keep going when life falls apart, and why being a good person matters more than any so-called superpower. He also opens up about how people can have genuine conversations with people with disabilities, ...

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35:28

How to Stay Profitable in The NDIS, With Emanuel Gini...

NDIS Provider Growth Journey ·

2025/10/19

What happens when life takes a sharp turn and your dream disappears overnight? In this episode, Michael talks with Emanuel, the National Operations Manager at Ability Connect, who shares how a car accident changed his life and how he rebuilt purpose through leadership, systems, and people in the NDIS sector. They discuss how to move from personal loss to leadership growth, the importance of sustainable systems, and how to stay profitable without burning out. Emanuel also opens up about mana...

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13:05

How to Build a Healthy NDIS Collective, with Bradley...

NDIS Provider Growth Journey ·

2025/10/12

What does it take to stay awesome at what you do without burning out? In this episode, Michael talks with Bradley Williams, founder of The Becoming Collective, about what it means to keep your energy, passion, and purpose alive in the work you do. Brad shares how occupational therapists and other professionals can: Build genuine connection and communityFind purpose in their daily workPrevent burnout by knowing their strengths and limitsLead with honesty, reflection, and careThis is a real c...

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32:09

How to Build a Podcast from Scratch, with Svenja (Ep 38)

NDIS Provider Growth Journey ·

2025/10/05

Thinking about launching a podcast but second-guessing yourself? In this episode, Svenja and I unpack practical ways to beat imposter syndrome, get your first episodes out, and set up simple systems that keep things moving. We cover minimum viable gear, show format choices, guest management, and how a podcast builds trust faster than a website or social post alone. What you will learn: A simple first step to silence imposter syndromeThe minimum tech to start without overthinking itSolo vs gu...

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21:32

How Jeremy Built Move2Thrive from Scratch, with...

NDIS Provider Growth Journey ·

2025/09/28

Meet Jeremy Pucheta, founder of Move2Thrive Clinic. In this candid conversation he shares how he grew from sole trader to a team, what went wrong, what worked, and how he balances family life with building a business. We dig into pricing with confidence, systems that keep you sane, the lonely middle ground of scaling, and why mentorship and community matter. What you will learn: Moving from sole trader to company and tracking real growthPricing your time, avoiding undercharging, and saying n...

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38:48

Building Trust in the NDIS, with Ward Sheehan (Ep 36)

NDIS Provider Growth Journey ·

2025/09/21

The NDIS world is full of passionate providers, but how do you tell the difference between the ones who genuinely care and those who don’t? In this episode of the NDIS Provider Growth Journey Podcast, Michael Clark sits down with Ward Sheehan, founder of Ethical Tick. Ward has over 30 years’ experience in disability services and is now focused on connecting ethical, like-minded providers who put participants first. Ward shares: Why he created Ethical Tick and how it helps providers stand ou...

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31:01

How to Set Up Staff Well-Being, and Self Well-Being,...

NDIS Provider Growth Journey ·

2025/09/14

TW: Mental Health. What happens when life forces you to confront stress, loss and burnout head-on? In this episode, we speak with Brett Sams, founder of The Self Care Zone. Brett’s story begins with tragedy and evolves into a mission to help others prioritise self-care, resilience, and mental health in their personal lives and workplaces. Brett shares: His personal journey after losing his brother and how support shaped his recovery.Why driving became his unexpected gateway to self-de...

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9:43

How She Used LinkedIn to Build Real Relationships...

NDIS Provider Growth Journey ·

2025/09/07

What does it take to stop being invisible on LinkedIn? In this episode, Michelle shares how she went from hesitant poster to being recognised as a LinkedIn go-to person in her industry. With 15 years of marketing experience, she explains how she built confidence, created a consistent posting rhythm, and developed a supportive “village” of collaborators. Michelle opens up about: Why consistency is the foundation of LinkedIn growthHow collaboration and supporting others builds real influenceO...

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24:06

How to make a "People Come First" business that...

NDIS Provider Growth Journey ·

2025/08/31

What does it mean to put people before paperwork? In this episode, we sit down with Stacey Goulding, behavioural specialist and founder of LumaBloom, to explore her unique human-first approach to behaviour support and business. Stacey shares how she built services in the UK, transitioned into the NDIS world in Australia, and why she believes collaboration should replace competition among providers. Stacey opens up about: Why behaviour support is like being a detective and a cheerleaderHow s...

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20:51

Think 10x Bigger - Strategy and Leadership in the...

NDIS Provider Growth Journey ·

2025/08/24

Think 10x Bigger. Stop playing small. But... How do you innovate in a system bound by strict rules? In this episode, we sit down with Yasser Zaki, global operations leader at Tender Loving Care, to unpack how he balances compliance, creativity, and purpose in the NDIS world. Yasser shares: Why disruptive management is essential for growth.How to avoid being stuck in the red ocean of sameness.The real definition of quality of life for vulnerable communities.His personal journey with me...

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77 results

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