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PODCAST

THIS Leader Podcast

Claire Laughlin

The "THIS Leader" Podcast explores the transformational, high-impact secrets that turn ordinary people into extraordinary leaders! THIS Leader is hosted by Claire Laughlin, an organizational development consultant. She and her guests will explore: How individuals can enhance their leadership impact by showing up as their personal best; how teams can leverage connection and clarity to experience tremendous results; and how organizations can increase trust and engagement and improve outcomes by

business management

All Episodes

32:55

60. Burnout, Bold Moves, and Building Better...

THIS Leader Podcast ·

2026/03/31

What happens when the person who helps organizations develop their people hits a wall of their own? Jeremy Hannah spent 20 years building talent ecosystems inside Fortune 500s and fast-growing companies — then burned out so completely he questioned whether he wanted to do the work at all. What followed was a globe-trotting sabbatical across 21 countries, a rediscovery of his own curiosity, and a return to this work with deeper clarity and purpose than ever. In this conversation, Jeremy shares both

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35:58

59. The Five Keys to Conflict Resolution with Maryse...

THIS Leader Podcast ·

2026/03/23

We've all been there — a conversation shifts, our chest tightens, and we either shut down or come out swinging. Neither response is what we want, but most of us were never taught how to handle conflict well. That's exactly what this episode is about. Conflict resolution expert Maryse Postlewaite shares her Five Keys to Conflict Resolution — a practical framework built around the internal tools leaders need most: Trust & Affirmations — Build rapport consistently, not just when things go sideways

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40:35

EP 58 The Brain Science of Leadership with Dr. Lisa...

THIS Leader Podcast ·

2026/03/17

What if the resistance, disengagement, and burnout you're seeing on your team has nothing to do with your people — and everything to do with what's happening inside their brains? In this episode, Claire sits down with Dr. Lisa Riegel, brain-based leadership expert and author of Aspirations to Operations, to explore the neuroscience behind why people behave the way they do at work — and what leaders can do about it. From the invisible filters that shape every person's reality, to why culture is

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25:59

EP 57 Organizational Trust: What Leaders Need to Know

THIS Leader Podcast ·

2026/03/10

Low trust doesn't always announce itself. It shows up as Sunday night dread, meetings where the same issues get rehashed without resolution, silos between departments, and difficult behaviors nobody takes the time to address. In this episode — Part 2 of a short Trust Series — we zoom out from individual relationships to look at the bigger picture: what happens when low trust infects an entire team or organization? In this episode, you'll learn: How to recognize the signs of organizational low

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24:38

EP 56 Navigating Low Trust Relationships

THIS Leader Podcast ·

2026/03/02

In this episode, Claire explores the dynamics of low-trust relationships — what they feel like, how trust gets broken, and the one thing most people get wrong when they try to fix it. The Key Insight: We have a compulsion to blame the trust problem on others. The secret to clarity and the possibility of rebuilding is to bring calm curiosity to the situation and BE the solution yourself. Key Concepts Covered: The exhaustion of low-trust environments The difference between high-trust and low-trust

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37:01

Ep 55 Rethinking How We Lead, Listen, and Connect...

THIS Leader Podcast ·

2026/02/23

What if the key to leading your team more effectively wasn't a new strategy — but a new question? In this episode, I talk with Erika Leonard, co-leader of the WorkPower Project at SafetyPowers.org, about what truly connected workplace communication looks like, and what quietly gets in the way. Erika and her team set out to build communication resources for employees with disabilities — and what they discovered changed everything. The skills that help people with disabilities navigate the workplace

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26:04

EP 54 When Feedback Is A Love Language

THIS Leader Podcast ·

2026/02/17

In this episode, we explore feedback as one of the most loving things you can do in a professional relationship—and why avoiding hard conversations is actually unkind. In this episode, you'll hear about: Why We Avoid Feedback: The real reasons we stay silent (and why those reasons are usually about protecting ourselves from discomfort, not protecting the other person) The Cost of Silence: How avoiding feedback leads to resentment, surface-level relationships, and even firing people who never knew

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42:38

Ep 53 Ancient Wisdom for Modern Leaders with Roxanne...

THIS Leader Podcast ·

2026/02/10

In this episode, I welcome back Roxanne Harrison to explore how ancient wisdom can help modern leaders break free from the patterns that create burnout. As we enter the Year of the Fire Horse in the Chinese lunar calendar—a year of intense energy and transformation—Roxanne shares how each of the nine Enneagram types can navigate high-energy seasons without exhausting themselves. If you've ever felt like you're running the same patterns over and over, giving everything to everyone else, or staying so

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32:30

Ep 52 How Are You Measured?

THIS Leader Podcast ·

2026/02/03

In this episode, you'll hear about: The Three Types of Clarity Every Leader Needs: Strategic Clarity (what work moves the needle), Responsibility Clarity (who owns what), and Progress Clarity (how we're tracking)—and why Strategic Clarity is the foundation for everything else. Claire's Personal Burnout Story: How working at a job she loved without knowing how she was measured led to exhaustion, and the specific steps she took to create her own clarity when her manager couldn't provide it. The Three

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29:40

EP 51 How Crisis Reveals the Leader Within with...

THIS Leader Podcast ·

2026/01/27

You're committed to developing your people, but what happens when a crisis hits and you need results now? This is the tension between being patient and decisive—one of the hardest parts of leadership. My guest, Frances Robustelli, City Manager of St. Pete Beach, Florida, faced this challenge head-on. Just months into her new role, back-to-back hurricanes devastated her community, shutting down 90% of the city's structures overnight. Crisis revealed exactly where talent lived and where dysfunction

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26:00

Ep 50 The Leadership Retrofit

THIS Leader Podcast ·

2026/01/20

Welcome to Episode 50! We've made it to the top 1% of podcasters—and in this milestone episode, we're talking about why leadership transitions are so hard and what actually needs to change when you move to a new level. In this episode, you'll hear about: The Peter Principle: Why people rise to their "level of incompetence" (spoiler: it's not about your capability—it's about operating at the wrong level) The Leadership Pipeline Framework: The three things that must change at every transition—your

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29:25

EP 49 Building Your GOAT Mindset with Natalia...

THIS Leader Podcast ·

2026/01/13

In this episode, I explore how physical fitness serves as a powerful laboratory for leadership development—and why the lessons you learn pushing your body are the exact skills you need to lead yourself and others well. The Translation Between Fitness and Leadership If you're like most leaders I work with, you've heard yourself say: "I don't leave my desk for lunch." "I don't take breaks." "I don't have time to exercise." Sound familiar? But here's the paradox—when we pause to take care of ourselves,

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07:30

Ep 48 Happy 2026 Friends!

THIS Leader Podcast ·

2026/01/06

Welcome to Episode 48 of THIS Leader! As we step into 2026, I'm inviting you to pause before diving headfirst into another year of endless demands and obligations. In this episode, you'll hear: The Power of Intentional Reflection: Why getting clear on what you truly want - not what you think you should want - changes everything about how you lead and live Your Multiple Roles as Opportunities: How each role you play (leader, partner, parent, friend) is a chance to understand yourself better and

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48:06

Ep 47 The Power of Non-Verbal Communication with Dr....

THIS Leader Podcast ·

2025/12/30

In this episode, I sit down with Dr. Jared Fujishin—who wrote his PhD dissertation specifically on nonverbal communication—to explore how leaders can close "the trust gap" between their good intentions and actual connection with their teams. You might spend hours crafting the perfect message, but if your nonverbal signals are sending a different story, your carefully chosen words won't land. Jared breaks down the often invisible ways leaders accidentally communicate disinterest or unavailability,

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28:05

Ep 46 Leading Through Resistance

THIS Leader Podcast ·

2025/12/23

Welcome to Episode 46! After the incredible response to my recent episode on leading change, so many of you reached out asking, "But what about when people resist anyway?" This episode is for you. In this episode, you'll hear about: The many faces of resistance and what those behaviors are really telling you The most common sources of pushback (and why they're usually legitimate) How to lead change proactively so resistance doesn't take root What to do when you're leading a change you don't fully

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20:43

Ep 45 The End-of-Year Ritual that Actually Works

THIS Leader Podcast ·

2025/12/16

Welcome to Episode 45! In this episode, I'm sharing my all-time favorite end-of-year ritual, a powerful reflection process that transforms lessons learned into actionable guidelines for the year ahead. In this episode, you'll discover: The three essential reflection questions that reveal meaningful patterns in your year How to turn lessons learned into memorable "guidelines"—short, powerful statements that become your North Star Why identifying your "big wins" matters more than creating an

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28:39

EP 44 Leading Your Team Through Change

THIS Leader Podcast ·

2025/12/09

Last week, we explored how change affects you personally. This week, we're focusing on YOUR ROLE as a leader when change is happening—because your team is looking to you to guide them through their transitions. In this episode, you'll hear about: Managing Your Team's Threat Responses (The SCARF Model) Status: How to provide reassurance without making promises you can't keep Certainty: Sharing what you know about the change and the process, even when details are unclear Autonomy: Giving

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28:53

Ep 43 Navigating Change

THIS Leader Podcast ·

2025/12/02

Change is exhausting - even when it's a good change. In this episode, I share a story about my own recent emotional roller coaster ride and walk you through the neuroscience and psychology of why navigating change hits us harder than we think. You'll learn practical frameworks to understand what's happening in your brain and a simple exercise to map what you're actually carrying so you can take better care of yourself through transitions. In this episode, you'll hear about: The SCARF Model:

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21:30

Ep 42 A Love Letter to Life: A Thanksgiving Reflection

THIS Leader Podcast ·

2025/11/24

Just days before Thanksgiving, I'm sharing something deeply personal—a practice that keeps me grounded, energized, and honestly, keeps me from becoming a grumpy old person. This episode is about the power of soaking in what's right and good, even when life feels overwhelming. In this episode, you'll hear about: Why gratitude can feel complicated – and why this isn't about toxic positivity or pretending hard things aren't hard The turning point – How a desperate decision to take just 10 minutes of

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35:15

Ep 41 Finding Your Inner Drive with Stephanie...

THIS Leader Podcast ·

2025/11/18

In this episode, I explore the tension between capability and genuine desire with Stephanie Sonnenshine—a former CEO who led one of California's most influential organizations through a pandemic and major transitions, then made the intentional choice to step away and pursue coaching and consulting work that truly lights her up. If you're a high-achieving leader who finds yourself saying yes to opportunities simply because you can, this conversation will help you pause and ask the more important

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