PODCAST

Level Up with Lacey

Lacey Gebo

Diving into ALL things assistants in the beauty world!

business entrepreneurship

All Episodes

00:16:59

This One Change Made My Stylists More Accountable...

Level Up with Lacey ·

2025/11/10

Do you ever feel like your team meetings last about two days before everyone slips right back into old habits? 🙋🏼‍♀️ Been there.For years, I poured my heart (and hours) into monthly team meetings- snacks, agendas, motivation, the works, only to leave frustrated and drained. Everyone nodded, smiled, and then… nothing changed.Until I made one tiny shift that completely transformed how my team communicated, followed through, and took ownership.I stopped holding team meetings altogether and started

00:22:41

5 Things I Quit to Hit My First Million

Level Up with Lacey ·

2025/11/03

Four years ago, I made one of the scariest decisions of my life, I walked away from behind the chair. My books were full, the money was great, and from the outside, everything looked perfect… but I was exhausted. I knew deep down that if I wanted to hit big numbers and do big things, I couldn’t keep operating the same way.Sometimes, you have to quit really cool, money-making things to get to where you actually want to be.This week’s episode is a raw, behind-the-scenes look at the five things I quit

00:37:15

Your 2026 Planning Session: How to Get Every Date,...

Level Up with Lacey ·

2025/10/27

This one’s hands-on! Grab your planner, Google Calendar, or wall calendar because we’re mapping out every single major date, goal, and event for 2026. From one-on-ones and education days to retreats, content days, and (yes!) your own vacations, this episode will help you build the kind of rhythm and structure your team needs to thrive.If it’s not on the calendar… it’s not happening! Let’s plan smarter, lead intentionally, and set your year up for success.In This Episode, You’ll Learn:1. Why Planning

00:18:52

The Brutally Honest Truth About Employees,...

Level Up with Lacey ·

2025/10/20

Everyone loves the idea of having a team… until they actually have one. When I hired my first assistant at 23, I thought it would make my life easier… instead, it made me a better leader. It gave my body a break, but not my mind.“New level, new devil. New opportunities come with new challenges.”Fantasy vs. RealityWe all think once we hire, everything will get easier. But in reality, chaos comes first. You go from working in the business to growing people.Assistants: The Most Misunderstood

00:12:26

The BEST Holiday Promo We’ve Ever Done — And Why It...

Level Up with Lacey ·

2025/10/13

Tired of holiday promos that flop or feel forced? In this episode, Lacey shares the story behind Salon Lace’s most successful holiday promotion ever - Luck of the Draw. It boosted retail sales, built team momentum, and turned the salon into a place of pure excitement all month long.1. The Concept:Every guest drew a card when they walked in- and their discount depended on it:2–10 = 15% off, Face cards = 20%, Ace = 25%, Joker = BOGO.Once guests held that discount in their hand, they couldn’t resist

00:21:21

Are Your Expectations Too High as a Salon Owner?

Level Up with Lacey ·

2025/10/06

“Am I too intense? Do I expect too much? Am I the problem?”If you’ve ever asked yourself those questions, you’re not alone.In today’s episode, I’m pulling back the curtain on a conversation that so many salon owners are having behind closed doors. Maybe you’ve had a stylist say, “This job is too mentally taxing.” Maybe a team member made you feel like your standards are “too much.” And maybe, just maybe, you’ve found yourself softening your expectations out of guilt.I get it. I’ve been there. I even

00:24:11

Cancelled Culture: Why Stylists Quit Instead of...

Level Up with Lacey ·

2025/09/29

If you avoid conflict to keep the peace, you start a war inside yourself...Sit with that for a second.In this episode, I’m diving into one of the toughest, but most necessary parts of salon life: conflict. We’re talking about why so many stylists bounce at the first sign of tension, why it’s destroying salon culture, and how you can start repairing instead of replacing.I’ll share personal stories from my own leadership journey (yep, the messy conversations I wish I didn’t have to have), plus

00:20:35

How to Hire for Chair Rental Without Wrecking Your...

Level Up with Lacey ·

2025/09/22

Back in 2020 when we switched to a rental/hybrid model, I made a big mistake: I brought in renters from other salons who weren’t aligned with our culture. They were talented, sure… but they didn’t know our systems, our standards, or the “Salon Lace way.” And honestly? That was on me.That’s when I realized: chair rental without structure = chaos.In this episode, I’m sharing how we turned things around and why, at Salon Lace, the cost of admission is simple, every renter goes through our Assistant

00:25:32

Is Minimum Wage Fair Pay for an Assistant?

Level Up with Lacey ·

2025/09/15

Minimum wage in Oklahoma has been $7.25 since 2009 and for years that’s exactly what I paid my assistants. Later, I raised it to $10 an hour… and nothing changed. So why do salon owners feel pressured to pay assistants “well above” minimum wage?In this episode, I’m sharing the pros, cons, and my perspective on paying assistants minimum wage, how to set pay based on your numbers (not guilt), and why your culture and education matter far more than the hourly rate.What You’ll Learn:The real pros and

00:34:28

Leadership + Personal Development Activities for Your...

Level Up with Lacey ·

2025/09/08

In today’s episode, I’m sharing 12 of my favorite activities we’ve used to grow future leaders. These aren’t fluffy icebreakers… they’re the exact exercises that have shaped my team, strengthened our culture, and created lasting impact. They’re practical, interactive, and you can start using them with your team right away.I even created a free companion resource for you! 🎉It’s called Leadership + Personal Development Activities for Your Future Leaders, and it has all 12 activities (plus more!) laid

00:23:18

My Morning Playbook: Routines, Rituals, and...

Level Up with Lacey ·

2025/09/01

Life has seasons and sometimes morning routines just don’t fit. If you’re a new mom or in a messy season, give yourself grace. Your time will come.In this episode, I share my current playbook, my three morning non-negotiables, and the simple hacks that keep me grounded as a salon owner, mom, and business coach. It’s not about a “perfect routine” — it’s about consistency, rituals that fit your season, and giving yourself permission to keep it simple.What You’ll Learn✨ Why consistency always beats

00:28:35

Delegation Detox: 5 Tasks I’ll Never Touch Again

Level Up with Lacey ·

2025/08/25

If you’re still scrubbing toilets, restocking color, or running your salon’s Instagram… this episode is your wake-up call. ✨Most salon owners hold onto tasks way too long, thinking they’re saving money or staying in control. The truth? That mindset keeps you stuck, burnt out, and blocks your growth.In this episode, I’m sharing the five specific tasks I’ve learned to delegate, who should take them over, and why it’s non-negotiable if you want to build a succesful salon and a confident team.Here’s

00:13:29

Why I Mute and Unfollow Ex-Employees

Level Up with Lacey ·

2025/08/18

Sometimes leadership comes with tough choices, and yes, that includes hitting “mute” or “unfollow” on social media when a team member leaves your salon. In this episode, I’m getting real about why protecting your energy isn’t pettiness- it’s self-care, boundaries, and emotional maturity.If you’ve ever felt that gut-punch when someone moves on from your team, this episode gives you permission to do what’s best for YOU while continuing to grow as a leader.What You’ll Learn in This Episode:Why I mute

00:20:14

Sticky Boobs & Split Pants: The Wardrobe Malfunctions...

Level Up with Lacey ·

2025/08/11

We’re switching gears this week, friends… because sometimes you just need a good laugh (and maybe a leadership reminder snuck in at the end).In this episode, I’m spilling the tea on the most outrageous, did-that-really-just-happen wardrobe disasters from behind the chair, mine, my team’s, and even my students’. We’re talking:The Great Sticky Boob Slip of 2018 – when your “support system” abandons you mid-appointment and suction cups itself to the salon mat in front of your guest.Ripped &

00:13:00

The Serial Signer Upper – I'm Calling Your Ass Out!!...

Level Up with Lacey ·

2025/08/04

Are you constantly signing up for courses, masterminds, or memberships… but nothing is actually changing in your business?In this episode, I’m calling out the Serial Signer-Uppers, the stylists and salon owners who are stuck in a never-ending season of “yes.” You know the drill: you sign up for the thing, download the workbook, watch a few trainings… and then it collects digital dust. 😵‍💫Here is the truth: education without implementation is just a cute distraction.You’re buying the planner but

00:24:04

The 3 Hardest Conversations I’ve Had to Have with...

Level Up with Lacey ·

2025/07/28

Being a salon owner means stepping into leadership—even when it’s hard. In this episode, I’m getting real and sharing the 3 toughest conversations I’ve ever had with team members… and what I learned from each one.💥 A loyal stylist who spiraled into addiction and chaos💬 A team member I didn’t speak my truth to—and wish I had💔 Ending a business partnership that changed everythingIf you’ve ever avoided a hard convo or felt unsure how to handle tough team dynamics—this episode is for you. You’re not

00:20:02

The 3 Biggest Fears Holding You Back From Hiring an...

Level Up with Lacey ·

2025/07/21

If you’ve ever thought, “I want help… but I’m scared,” this episode is for you.Hiring an assistant is one of the biggest decisions you’ll make behind the chair — and the fear that comes with it is real. In this episode, I’m breaking down the 3 most common fears I hear from stylist & salon owners (and have felt myself), and how to shift them so you can lead and grow with confidence.“What if I pour into them and they leave?”How to build a system that’s repeatable — so you’re never starting from

00:19:23

If You’re Not Confident in Your Assistant Program —...

Level Up with Lacey ·

2025/07/14

If you don’t feel confident in your assistant program… your assistant can feel that too.In this episode, Lacey is breaking down the subtle signs that your training program might not be as strong as you think — and what to do about it. Whether you’re constantly second-guessing yourself or saying, “I’m going to do it differently next time,” this one is for you.Inside this episode:✨ Why “winging it” is no longer an option in today’s salon industry✨ The truth about how your confidence (or lack of it)

00:15:02

The Truth About Burnout: You’re Not Failing — You’re...

Level Up with Lacey ·

2025/07/07

If you’ve been running on fumes, wondering if you’re the problem… this episode is for you.In today’s raw and honest conversation, Lacey unpacks the real reason so many salon owners are burning out — and it’s not because you’re doing it wrong. It’s because you’re doing it alone.Inside this episode:💥 The sneaky signs of burnout too many salon owners ignore💥 Why hiring help isn’t a luxury — it’s your lifeline to sustainability💥 The mindset shift from “I can’t afford help” to “I can’t afford NOT

00:15:39

What I Wish Every Salon Owner Knew Before Hiring...

Level Up with Lacey ·

2025/06/30

If you're a salon owner thinking about hiring your first assistant—or you're already in the thick of it—this episode is for you. I’m diving deep into the truth behind what it really takes to bring someone onto your team… and it’s probably not what you’ve been told.We’re talking about why most salon owners wait way too long to hire, the uncomfortable (but necessary) mindset shifts, and the emotional rollercoaster that comes with leadership. Spoiler alert: it’s never going to feel “perfect,”

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Level Up with Lacey

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