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PODCAST

How AI Happens

How AI Happens features experts and practitioners explaining their work at the cutting edge of Artificial Intelligence. Tune in to hear AI Researchers, Data Scientists, ML Engineers, and the leaders of today’s most exciting AI companies explain the newest and most challenging facets of their field. Powered by Sama.

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All Episodes

00:43:15

Amdocs Group President Anthony Goonetilleke

How AI Happens ·

2025/05/05

The rapid evolution of technology excites Anthony, especially in AI.User preferences are shifting towards more human-like AI interactions.Empathy in AI is crucial for better customer service experiences.The partnership between Amdocs and NVIDIA emphasizes the importance of software efficiencySoftware and hardware advancements must progress in parallel to maximize productivity.Physical AI integration will enhance daily life through automation and smart devices.Emergent behavior in AI represents a new

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00:31:47

Physics & Machine Health with Algorithms Lead Mica...

How AI Happens ·

2025/03/20

Mica shares the methods behind Augury’s fault testing processes, why they use the highest quality data available, how in-house experts help them filter their data reliably, and their approach to communicating with customers. Our conversation also explores the balance between edge computing and cloud computing, and why both are necessary for optimal performance and monitoring.Key Points From This Episode:Mica’s journey from studying physics at the Weizmann Institute to her current role at Augury.How

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00:32:47

AWS Director of Generative AI Apps Srini Iragavarapu

How AI Happens ·

2025/02/28

Srini highlights the importance of integrating these agents into real-world applications, enhancing productivity and user experiences across industries. Srini also delves into the challenges of building reliable, ethical, and secure AI systems while fostering developer innovation. His insights offer a roadmap for harnessing advanced agents to drive meaningful technological progress. Don’t miss this informative conversation. Key Points From This Episode:Introducing today’s guest, Srini Iragavarapu, a

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00:32:11

Exploring Retail in AI with Freshworks CMO Mika...

How AI Happens ·

2025/02/21

We explore the current trends of AI-based solutions in retail, what has driven its adoption in the industry, and how AI-based customer service technology has improved over time. We also discuss the correct mix of technology and humans, the importance of establishing boundaries for AI, and why it won't replace humans but will augment workflow. Hear examples of AI retail success stories, what companies got AI wrong, and the reasons behind the wins and failures. Gain insights into the value of

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00:33:00

eBay Chief AI Officer Nitzan Mekel-Bobrov

How AI Happens ·

2025/01/30

We hear about Nitzan’s AI expertise, motivation for joining eBay, and approach to implementing AI into eBay's business model. Gain insights into the impacts of centralizing and federating AI, leveraging generative AI to create personalized content, and why patience is essential to AI development. We also unpack eBay's approach to LLM development, tailoring AI tools for eBay sellers, the pitfalls of generic marketing content, and the future of AI in retail. Join us to discover how AI is

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00:25:05

Unilever Head of Data Science Dr. Satyajit Wattamwar

How AI Happens ·

2025/01/24

Satya unpacks how Unilever utilizes its database to inform its models and how to determine the right amount of data needed to solve complex problems. Dr. Wattamwar explains why contextual problem-solving is vital, the notion of time constraints in data science, the system point of view of modeling, and how Unilever incorporates AI into its models. Gain insights into how AI can increase operational efficiency, exciting trends in the AI space, how AI makes experimentation accessible, and more! Tune in

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00:35:09

Vanguard Principal of Center for Analytics & Insights...

How AI Happens ·

2024/12/30

Jing explains how Vanguard uses machine learning and reinforcement learning to deliver personalized "nudges," helping investors make smarter financial decisions. Jing dives into the importance of aligning AI efforts with Vanguard’s mission and discusses generative AI’s potential for boosting employee productivity while improving customer experiences. She also reveals how generative AI is poised to play a key role in transforming the company's future, all while maintaining strict data privacy

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00:30:17

Sema4 CTO Ram Venkatesh

How AI Happens ·

2024/12/23

Key Points From This Episode:Ram Venkatesh describes his career journey to founding Sema4.ai. The pain points he was trying to ease with Sema4.ai.How our general approach to big data is becoming more streamlined, albeit rather slowly. The ins and outs of Sema4.ai and how it serves its clients. What Ram means by “agent” and “agent agency” when referring to machine learning copilots.The difference between writing a program to execute versus an agent reasoning with it. Understanding the contextual

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00:49:53

Unpacking Meta's SAM-2 with Sama Experts Pascal &...

How AI Happens ·

2024/12/18

Pascal & Yannick delve into the kind of human involvement SAM-2 needs before discussing the use cases it enables. Hear all about the importance of having realistic expectations of AI, what the cost of SAM-2 looks like, and the the importance of humans in LLMs.Key Points From This Episode:Introducing Pascal Jauffret and Yannick Donnelly to the show.Our guests explain what the SAM-2 model is. A description of what getting information from video entails.What made our guests interested in researching

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00:32:57

Qualcomm Senior Director Siddhika Nevrekar

How AI Happens ·

2024/12/16

Today we are joined by Siddhika Nevrekar, an experienced product leader passionate about solving complex problems in ML by bringing people and products together in an environment of trust. We unpack the state of free computing, the challenges of training AI models for edge, what Siddhika hopes to achieve in her role at Qualcomm, and her methods for solving common industry problems that developers face.Key Points From This Episode:Siddhika Nevrekar walks us through her career pivot from cloud to

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00:28:10

Block Developer Advocate Rizel Scarlett

How AI Happens ·

2024/12/03

Today we are joined by Developer Advocate at Block, Rizel Scarlett, who is here to explain how to bridge the gap between the technical and non-technical aspects of a business. We also learn about AI hallucinations and how Rizel and Block approach this particular pain point, the burdens of responsibility of AI users, why it’s important to make AI tools accessible to all, and the ins and outs of G{Code} House – a learning community for Indigenous and women of color in tech. To end, Rizel explains what

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00:28:02

dbt Labs Co-Founder Drew Banin

How AI Happens ·

2024/11/21

Key Points From This Episode:Drew and his co-founders’ background working together at RJ Metrics.The lack of existing data solutions for Amazon Redshift and how they started dbt Labs.Initial adoption of dbt Labs and why it was so well-received from the very beginning.The concept of a semantic layer and how dbt Labs uses it in conjunction with LLMs.Drew’s insights on a recent paper by Apple on the limitations of LLMs’ reasoning.Unpacking examples where LLMs struggle with specific questions, like math

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00:25:18

Saidot CEO Meeri Haataja

How AI Happens ·

2024/10/31

In this episode, you’ll hear about Meeri's incredible career, insights from the recent AI Pact conference she attended, her company's involvement, and how we can articulate the reality of holding companies accountable to AI governance practices. We discuss how to know if you have an AI problem, what makes third-party generative AI more risky, and so much more! Meeri even shares how she thinks the Use AI Act will impact AI companies and what companies can do to take stock of their risk factors and

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00:33:39

FICO Chief Analytics Officer Dr. Scott Zoldi

How AI Happens ·

2024/10/18

In this episode, Dr. Zoldi offers insight into the transformative potential of blockchain for ensuring transparency in AI development, the critical need for explainability over mere predictive power, and how FICO maintains trust in its AI systems through rigorous model development standards. We also delve into the essential integration of data science and software engineering teams, emphasizing that collaboration from the outset is key to operationalizing AI effectively. Key Points From This

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00:29:27

Lemurian Labs CEO Jay Dawani

How AI Happens ·

2024/10/10

Jay breaks down the critical role of software optimizations and how they drive performance gains in AI, highlighting the importance of reducing inefficiencies in hardware. He also discusses the long-term vision for Lemurian Labs and the broader future of AI, pointing to the potential breakthroughs that could redefine industries and accelerate innovation, plus a whole lot more. Key Points From This Episode:Jay’s diverse professional background and his attraction to solving unsolvable problems.How his

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00:35:05

Intel VP & GM of Strategy & Execution Melissa Evers

How AI Happens ·

2024/09/30

Melissa explains the importance of giving developers the choice of working with open source or proprietary options, experimenting with flexible application models, and choosing the size of your model according to the use case you have in mind. Discussing the democratization of technology, we explore common challenges in the context of AI including the potential of generative AI versus the challenge of its implementation, where true innovation lies, and what Melissa is most excited about seeing in

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00:41:32

Synopsys VP of AI Thomas Andersen

How AI Happens ·

2024/09/27

VP of AI and ML at Synopsys, Thomas Andersen joins us to discuss designing AI chips. Tuning in, you’ll hear all about our guest’s illustrious career, how he became interested in technology, tech in East Germany, what it was like growing up there, and so much more! We delve into his company, Synopsys, and the chips they build before discussing his role in building algorithms. Key Points From This Episode:A warm welcome to today’s guest, Thomas Andersen. How he got into the tech world and his

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00:25:10

Xactly SVP Engineering Kandarp Desai

How AI Happens ·

2024/09/24

Developing AI and generative AI initiatives demands significant investment, and without delivering on customer satisfaction, these costs can be tough to justify. Today, SVP of Engineering and General Manager of Xactly India, Kandarp Desai joins us to discuss Xactly's AI initiatives and why customer satisfaction remains their top priority. Key Points From This Episode:An introduction to Kandarp and his transition from hardware to software.How he became SVP of Engineering and General Manager of Xactly

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00:31:13

AI Industry Leader Srujana Kaddevarmuth

How AI Happens ·

2024/09/09

Srujana is Vice President and Group Director at Walmart’s Machine Learning Center of Excellence and is an experienced and respected AI, machine learning, and data science professional. She has a strong background in developing AI and machine learning models, with expertise in natural language processing, deep learning, and data-driven decision-making. Srujana has worked in various capacities in the tech industry, contributing to advancing AI technologies and their applications in solving complex

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00:25:09

UPS Sr. Director & Head of Innovation Sunzay Passari

How AI Happens ·

2024/08/29

Our guest goes on to share the different kinds of research they use for machine learning development before explaining why he is more conservative when it comes to driving generative AI use cases. He even shares some examples of generative use cases he feels are worthwhile. We hear about how these changes will benefit all UPS customers and how they avoid sharing private and non-compliant information with chatbots. Finally, Sunzay shares some advice for anyone wanting to become a leader in the tech

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