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PODCAST

Koncierge Business Circle

Koncierge Business Circle PodcastWhere Entrepreneurs Reclaim Their Role as CEO Tired of being the bottleneck in your own business? Ready to stop running on chaos and start running on systems? The Koncierge Business Circle Podcast is for growth-driven founders of B2B and B2C service businesses making $1M to $25M in revenue—who are ready to step out of the day-to-day and back into the CEO seat. Hosted by Candice Burris, founder of Koncierge Consulting and creator of the Freedom Framework, each episode

business entrepreneurship

All Episodes

5:15

50 Years of Resilience: The Gain, Not the Gap

Koncierge Business Circle ·

2026/04/10

One week after turning 50, Candice reflects on the extraordinary journey that brought her here.From unimaginable childhood trauma, homelessness, addiction, loss, and years of self-sabotage to becoming a CFO, entrepreneur, wife, mother, and building a beautiful life grounded in freedom and purpose, this episode is a powerful reflection on resilience. Candice shares how the principles of The Gap and the Gain changed the way she sees her story—not through the lens of what is still missing, but through

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5:13

Your Health Is a Business Risk If You’re the Bottleneck

Koncierge Business Circle ·

2026/03/30

Over the past few weeks, Candice has been battling anemia—and it has become a powerful reminder of a truth most business owners overlook:If your business depends on you being at full capacity every day, your business is vulnerable. In this episode, Candice shares how lower energy, reduced focus, and limited work capacity highlighted the real risk of owner dependency. She explains why self-care is not a luxury for business owners, but a leadership responsibility, and how the Freedom Blueprint helps

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5:02

Stop Inflating SDE: Build Real Earnings Instead

Koncierge Business Circle ·

2026/03/13

As Candice reviews dozens of financial statements from brokers for potential business acquisitions, one issue continues to surface: inflated Seller’s Discretionary Earnings (SDE).In this episode, she breaks down why SDE is often overstated in deal packages and how aggressive add-backs, questionable adjustments, and manipulated journal entries can create earnings numbers that look strong on paper but collapse under real due diligence. Candice explains what serious buyers actually

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6:43

Recovering $100K–$400K Hidden Inside Your Business

Koncierge Business Circle ·

2026/03/06

Many businesses appear successful from the outside but feel financially tight on the inside. Revenue is growing, the team is busy, and customers are happy—yet profits remain thinner than expected.In this episode, Candice explores the concept of profit leakage, the small operational and financial misalignments that quietly drain cash from otherwise healthy companies. From outdated pricing and eroding margins to inefficient processes and limited financial visibility, these issues can add up to

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4:21

Know Your Numbers or Stop Calling Yourself the CEO

Koncierge Business Circle ·

2026/02/27

Financial clarity isn’t glamorous—but it is the foundation of real leadership.In this episode, Candice breaks down why revenue alone is not a measure of success and how profit, cash flow, and balance sheet strength determine whether your business is sustainable—or fragile. She explains why financial statements are not just accounting documents, but CEO-level tools for decision-making, growth, and risk management. From understanding true margins to evaluating leverage and retained earnings, this

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5:42

The Danger of Assumptions: Lead With Curiosity Instead

Koncierge Business Circle ·

2026/02/13

In this episode, Candice explores the hidden danger of assumptions in both business and personal relationships—and how leading with curiosity can completely shift outcomes.From assuming employees are underperforming instead of undertrained, to believing clients are ignoring invoices instead of missing communication, to expecting loved ones to understand unspoken feelings, assumptions often create unnecessary conflict, stress, and costly mistakes. Candice shares how her fast-moving, decisive nature

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6:50

Shedding the Snake: What I Released to Prepare for...

Koncierge Business Circle ·

2026/02/07

As the Chinese Snake year comes to a close, this episode is a reflection on the quiet but powerful work of shedding—releasing identities, habits, and beliefs that no longer serve who we’re becoming.Candice shares what she has personally let go of over the past year: being a W-2 employee, working for someone else, striving for perfection, prioritizing business over marriage, identifying as a drinker, and living in survival mode. In their place came earned confidence, clarity, and a renewed focus on

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5:28

When Speed Is a Trauma Response, Not a Strategy

Koncierge Business Circle ·

2026/01/30

In this episode, Candice explores the subtle but powerful difference between control and surrender — and how hustle can sometimes be driven by a need for safety rather than true growth.She reflects on her relationship with speed, the constant expectation that “the shoe would drop,” and how a dysregulated nervous system convinced her that moving faster would reduce the risk of failure. What once looked like discipline and execution was often a coping mechanism rooted in control. After intentionally

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5:36

Stop Overplanning 2026. Do This Instead.

Koncierge Business Circle ·

2026/01/23

If you’re thinking about 2026 and already feeling overwhelmed, this episode is your reset. Candice breaks down a simple, focused planning approach she uses with business owners who want real execution—not another overbuilt strategy that never gets finished. The answer isn’t more goals or more complexity. It’s clarity. In this episode, you’ll learn: Why overplanning kills momentum How a one-page strategy creates focus and follow-through How to define a single outcome for 2026 and work

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4:44

The Smartest Leaders Invest in Smarter People

Koncierge Business Circle ·

2026/01/16

In this episode, Candice breaks down one of the most important leadership decisions a business owner can make: investing in people who are smarter than you in the areas where you are not the expert. True leadership isn’t about doing everything yourself — it’s about building leverage. Candice shares how she continues to invest in tax strategists, personal coaches, advisors, and ongoing education to make better decisions faster and stay focused on her zone of genius. She also outlines the foundational

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5:18

The First Test of the Year: Overcoming Adversity as a...

Koncierge Business Circle ·

2026/01/09

The first podcast of the year is a real, unfiltered conversation about what happens when a plan you felt confident in suddenly hits resistance.Candice shares a moment from her current experience acquiring a business—when unexpected news created a major hurdle and the instinct to walk away showed up fast. Instead of quitting, she chose to pause, reassess, and rework the problem to find a solution. This episode is a reminder that business ownership isn’t about everything going according to plan. It’s

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5:20

Still Reacting Instead of Leading? This Habit Fixes That

Koncierge Business Circle ·

2025/12/19

If your business constantly feels reactive, chaotic, or dependent on you to function, it’s not because you’re doing something wrong — it’s because you’re missing one critical habit.In this episode, Candice closes out the Freedom Blueprint by breaking down the CEO habit that separates operators from true leaders. This simple 30–60 minute weekly ritual shifts you out of firefighting mode and into proactive, intentional leadership. You’ll learn: The five metrics every CEO should review weekly: cash

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6:14

The Bottleneck Breakthrough Every Founder Needs

Koncierge Business Circle ·

2025/12/12

In this episode of the Koncierge Business Circle Podcast, Candice reveals one of the most important truths founders must face: you might be the bottleneck in your own business — and not even realize it.Step 4 of the Freedom Blueprint is all about removing yourself from the center of every decision, task, and approval. Because when everything flows through you, your business will always hit a ceiling. Inside this episode, you’ll learn: The subtle ways founders unintentionally slow their company

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6:07

Two Employees. Same Salary. One Delivered $0. One...

Koncierge Business Circle ·

2025/12/05

In this episode of the Koncierge Business Circle Podcast, Candice shares a powerful story of two employees — both earning $200,000 a year — who delivered drastically different results.Employee #1 showed up at 6am, stayed until 6pm, sent emails, kept the mouse moving, took smoke breaks, and looked busy all year… but generated $0 in revenue and $0 in profit. Employee #2 worked 20–30 hours a week, spent their downtime strategizing and innovating, and executed with precision when they were in the

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5:08

Freedom Org Chart

Koncierge Business Circle ·

2025/11/21

In this episode of the Koncierge Business Circle Podcast, Candice breaks down Step 3 of the Freedom Blueprint: Building Your Freedom Org Chart—the tool that shows you exactly where your business is thriving… and exactly where you’re overloaded.Most business owners are doing the work of 5–7 people without even realizing it. Mapping your org chart reveals your bottlenecks, your gaps, and your next right hire (or process, or automation). Candice walks you through: The 6 core functions every business

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5:23

My Daughter Thinks I Don't Work

Koncierge Business Circle ·

2025/11/14

In this heartfelt episode of the Koncierge Business Circle Podcast, Candice Burris shares a simple conversation with her six-year-old daughter that revealed the true meaning of freedom.When her daughter said, “I want to be like you—I want to do nothing,” Candice’s first reaction was surprise. But then she realized her daughter was seeing exactly what she had built—a business and a lifestyle that allowed her to be present, peaceful, and free. Tune in as Candice reflects on how redefining success

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5:53

If You’re Still Doing Everything, You’re Not the CEO

Koncierge Business Circle ·

2025/11/07

You say you want freedom—but your calendar says otherwise. In this episode, Candice challenges founders to stop operating like employees in their own business.She’ll show you how to redefine your role, reclaim your time, and build systems that work without you being in every detail. Whether you delegate to a person, software, or AI, this step will help you start leading, not reacting. 🎧 Freedom starts when you finally stop being the bottleneck.

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4:51

Aim For Consistency, Not Perfection

Koncierge Business Circle ·

2025/10/31

What does archery have to do with business? Everything.In this episode, Candice shares a simple but powerful lesson learned while learning archery: success isn’t about hitting the bullseye—it’s about hitting the same spot consistently. You’ll learn why consistency, not perfection, builds real freedom in business. Candice breaks down how to stay focused, stop overcorrecting, and use consistency as your greatest advantage as a CEO. Takeaways: Why chasing perfection keeps you stuck How to build

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5:29

Shift Your Mindset From Operator To CEO

Koncierge Business Circle ·

2025/10/24

In this episode of the Koncierge Business Circle Podcast, Candice Burris dives into Step One of the Freedom Framework: shifting your mindset from operator to CEO.If you’ve ever felt like your business can’t run without you, this episode will challenge that belief. Candice shares her personal story of being the bottleneck—working 60/70-hour weeks, saying yes to everything—and how letting go of control is the key to scaling success. You’ll learn how to: Recognize when you’re stuck in “technician

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6:07

Freedom Blueprint: Why Did You Start Your Business

Koncierge Business Circle ·

2025/09/09

You didn’t start your business to be the one answering every email, fixing every fire, and carrying all the weight. That’s not why you became an entrepreneur.But somewhere along the way, we get stuck in the weeds. And instead of owning our business, the business owns us. That’s where the Freedom Framework comes in. It’s the exact 5-step process to help you shift out of the day-to-day and back into your CEO seat. Over the next few episodes, I’m going to walk you through each step, one at a time. You

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20 results

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