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PODCAST

The Bagfather

Your all-access pass to the world of baggage, aviation, and innovation. Step into the fascinating world of baggage and aviation withThe Bagfather. This exciting podcast delves into the untold stories, innovative breakthroughs, and behind-the-scenes operations that keep the global travel industry moving. Hosted by Marlon van der Meer and Jen Zemba, both seasoned professionals with years of experience in the skies and on the ground,The Bagfatheruncovers the challenges, triumphs, and transformations

leisure aviation

All Episodes

37:08

Blank Slate, Big Plans: Jan Wicki on Baggage at Noida...

The Bagfather ·

2025/08/20

We wrap up Series One of The Bagfather with Jan Wicki from Noida International Airport. As a brandnew greenfield airport, Noida offers a rare opportunity to design a baggage system with no legacy constraints. Jan takes us inside the planning process, the priorities, and what it means to start fresh in one of the world’s fastest-growing aviation markets. See omnystudio.com/listener for privacy information.

en-US

30:01

Breaking the Paper Habit: Jasper Quak on the Rise of...

The Bagfather ·

2025/08/06

This week onThe Bagfather, we go deep with Jasper Quak, Managing Director of BAGTAG. We talk origins, obstacles and the growing momentum behind electronic bag tags. With a focus on sustainability, simplicity and scaling up, Jasper offers a clear-eyed view of what the future of baggage could—and should—look like.See omnystudio.com/listener for privacy information.

en-US

30:25

Heavy Lifting: Jason Odey on the Realities of Baggage...

The Bagfather ·

2025/07/23

This week,The Bagfatherwelcomes Jason Odey, the man behind baggage operations at Toronto Pearson. As Director of Baggage for one of North America’s busiest airports, Jason reveals the pressures, the wins and the behind-the-scenes strategies that keep things moving. It’s a rare look at the people and planning powering the passenger journey.See omnystudio.com/listener for privacy information.

en-US

44:06

Inside Aviation Security: A Global View with IATA’s...

The Bagfather ·

2025/07/09

We go behind the scenes of aviation security with Matthew Vaughan, Director at IATA. With a unique perspective on both policy and practice, Matthew breaks down the realities of keeping passengers, baggage and systems secure in an era of constant change. From tech innovation to international collaboration, it’s a deep dive into the world few travellers ever see.See omnystudio.com/listener for privacy information.

en-US

26:47

Zero Limits: BAGTAG and Ink on the Future of Travel Tech

The Bagfather ·

2025/06/25

In this bonus episode ofThe Bagfather, we bring together Jasper Quak from BAGTAG and Shawn Richards from Ink Innovation to discuss a partnership that’s reshaping how we handle baggage. From electronic bag tags to Ink’s newly launched platform Zero, we explore what seamless travel could look like—and how close we really are to getting there. It’s a candid conversation about collaboration, ambition and the next phase of passenger experience.See omnystudio.com/listener for

en-US

31:27

Built for Baggage: Matt Senske on Smarter Systems and...

The Bagfather ·

2025/06/11

This episode features Matt Senske of Efficient Technologies, a specialist in automation systems built for the baggage world. We explore what works, what doesn't and why some robotics projects fail while others take off. For anyone looking to cut through the noise around airport automation, this episode delivers clarity, not buzzwords.See omnystudio.com/listener for privacy information.

en-US

31:42

Behind the Baggage: Darin Juby on Innovation,...

The Bagfather ·

2025/05/28

In Episode 6 ofThe Bagfather, we sit down with Darin Juby, a key figure in the world of baggage innovation. From leading baggage operations at Toronto Pearson Airport to his current role with Future Travel Experience, Darin shares valuable insights on what it takes to drive real change in airport operations. We explore the highs, the hurdles, and the bold ideas shaping the future of baggage. Expect straight talk, smart thinking and a fresh take on where the industry is headed.See

en-US

29:59

Flying High: Mark Baker on Southwest Airlines’...

The Bagfather ·

2025/05/14

In this episode ofThe Bagfather, we sit down with Mark Baker, Senior Manager of Baggage Strategy & Execution at Southwest Airlines, to explore how one of the world’s most recognised carriers keeps its baggage operations running smoothly. Mark shares insights into Southwest’s unique approach to customer service, operational efficiency, and the technology driving its baggage success. From lessons learned to future innovations, this conversation offers a rare glimpse into the strategies

en-US

25:47

Inside United Airlines: Innovation, Infrastructure...

The Bagfather ·

2025/04/30

In this special on-location episode ofThe Bagfather, Marlon and Jen take you inside the iconic Willis Tower at United Airlines’ Global Headquarters. Joined by Kaveh Dabiran, Managing Director of Planning and Development for Corporate Real Estate, they explore how United is leading the way in aviation innovation — from reimagining airport infrastructure and baggage systems to preparing for electric aircraft and the potential return of supersonic travel. Discover how flexibility,

en-US

30:53

Behind the Security Line: Craig Mossford from the TSA

The Bagfather ·

2025/04/16

From United Airlines head office, in WIllis Tower, Chicago, we sit down with Craig Mossford from the TSA for a behind-the-scenes look at airport security operations. Craig shares surprising stories about the unusual items travellers attempt to bring through security and gives insight into how the TSA manages these challenges. Plus, hear about what's next for the TSA as they adapt to new technologies and evolving security needs in the ever-changing world of air travel.See omnystudio.com/listener for

en-US

30:37

Inspiring the Next Generation with The Airport Guy,...

The Bagfather ·

2025/04/02

From Iraq, to Sydney, to Chicago! Recorded from Willis Tower, home to United Airlines, we sit down with Mohammad Taher, self-titled as "The Airport Guy." Mohammad is on a mission to bring new talent into the aviation industry, addressing the declining interest in aviation careers. How do we inspire the next gen to be part of aviation? His passion for using STEM education as a gateway and leveraging social media to highlight the industry's exciting and rewarding sides really does encourage change

en-US

28:04

Welcome to The Bagfather: Unpacking the World of Baggage

The Bagfather ·

2025/03/19

Meet Jen and Marlon, hosts of The Bagfather, learn a little more about them and get an inside look at the podcast's mission. This episode introduces the world of baggage operations, travel logistics, and the stories behind the scenes of air travel. Perfect for industry insiders and curious travellers alike.See omnystudio.com/listener for privacy information.

en-US

1:02

Introducing the Bagfather

The Bagfather ·

2025/03/11

Welcome to The Bagfather, the podcast exploring the world of baggage and aviation. In this series, we'll reveal the stories, innovations and secrets behind global travel. Hosted by industry experts Marlon van der Meer and Jen Zemba, The Bagfather covers everything from luggage breakthroughs to fascinating behind-the-scenes moments. It’s a must-listen for aviation fans, tech enthusiasts, and anyone curious about travel logistics. New episodes released every fortnight.See omnystudio.com/listener

en-US

13 results

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