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PODCAST

Your Preshift

Showing up human and leading with heart. Leadership is tough—especially on the frontlines of restaurants, retail, and fast-paced industries where the pressure is high, and the stakes are real. Your Preshift is your five to ten minute boost of insight, encouragement, and challenge to help you show up as a more human, more intentional leader. Whether you’re managing a team or leading yourself, this podcast equips you with actionable ideas to lead in truly human way. Tune in, open your heart, and

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All Episodes

15:15

Rewind: Inspiring Hope

Your Preshift ·

2025/12/24

This is our most-listened-to episode for a reason.Frontline leaders don’t need hype, they need something more eduring. This episode breaks downreal hope, not optimism or cheerleading, but the belief that the future can be better and that your actions matter in bringing it to life.You’ll hear why hope is a practical leadership skill, especially in hard seasons, and how it’s built through trust, agency, and honest conversations, not slogans. We explore how leaders can inspire hope without ignoring

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14:55

Here comes Help

Your Preshift ·

2025/12/17

When you walk into the room, your team expects what your presence brings.In this episode ofYour Preshift, we focus on what it means to be a“here comes help”leader, someone whose presence makes work clearer, steadier, and more doable.A “help” leader doesn’t rush in to fix or take over. They show up focused on people, not just tasks. They listen before deciding, bring context others don’t have, and use their authority to help bring clarity and insight instead of pressure.This episode explores how

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14:38

Here Comes Help…Or Here Comes Trouble?

Your Preshift ·

2025/12/10

How does your team feel when they see you coming? Do they breathe easier, or brace for impact?This episode takes a look at one of the truths of leadership:your presence arrives before your words do, and your team already has a reputation for you, whether you’ve named it or not.We explore how your internal view of leadership shapes the way you show up either from the “mechanic” mindset of correcting and tightening to the “gardener” mindset of teaching and growing. Then we break down some patterns

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14:55

Buddy to Boss Series Recap

Your Preshift ·

2025/12/03

In this final episode of theFrom Buddy to Bossseries, we step back and look at the four major shifts every new leader has to navigate: identity, relationships, responsibility, and expectations. And instead of covering everything, we focus on the two ideas in each category that tend to shape a new leader the fastest.We talk about how imposter syndrome isn’t a flaw but a sign you’re standing between two versions of yourself, and why honoring those internal nudges toward leadership is part of growing

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13:57

Shifting Expectations: When Growth Becomes Part of...

Your Preshift ·

2025/11/26

In this final episode of the From Buddy to Boss series, you explore how stepping into leadership comes with an expectation of growth, not just in results, but in how you think, see, and lead. You walk through three surprising starting points: growth by subtraction (removing friction, clutter, and outdated habits that weigh your team down), growth by noticing (paying attention to people, patterns, and small signals that reveal where the real opportunities are), and growth by understanding the

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14:23

Shifting Expectations: The Choice of Managing Your Time

Your Preshift ·

2025/11/19

In this episode, Ryan moves from awareness to action with a set of practical tools to help leaders take back their time, and their focus. Because managing time isn’t just about efficiency, it’s about leadership.Building on the last two episodes, Ryan talks about how time slips away through small, well-intentioned moments, a meeting you didn’t need, a “quick favor” that turns into 30 minutes, and how reclaiming it begins with choice. Using the “See it. Own it. Solve it. Do it.” framework fromThe Oz

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14:35

Shifting Expectations: Managing Your Time (Part 2)

Your Preshift ·

2025/11/12

In this episode, Ryan takes a look at how a leader’s relationship with time shapes team culture. Because how you manage your time isn’t just a personal habit, it’s contagious.Ryan explores four common patterns that create chaos on teams: constant firefighting, hesitation and delay, overcommitting out of good intentions, and neglecting rest. Each one starts from a well-meaning place like caring, helping, wanting to do good, but when left unchecked, they leave teams reactive, exhausted, and unsure of

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13:45

Shifting Expectations: Managing Your Time (Part 1)

Your Preshift ·

2025/11/05

In this episode, Ryan talks about one of the biggest struggles for new and seasoned leaders alike: how we use our time.Most leaders don’t waste time because they’re careless. They waste it because they care. The instinct to help, include, and stay available comes from good intentions, but over time, those same habits start to cost energy, focus, and clarity.Ryan explores the hidden ways leaders misuse time and how each one, though well-meaning, ends up holding teams back instead of moving them

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14:55

Shifting Expectation: Managing Your Emotions

Your Preshift ·

2025/10/29

In this episode, Ryan digs into one of the biggest shifts that happens when you move from peer to leader: learning to manage yourself first.You can’t manage others well if you can’t manage your own reactions, time, and focus. And for most new leaders, that starts with emotions. Ryan breaks down the difference betweenregulating,suppressing, andreacting, and why calm leadership isn’t about hiding emotion but handling it with intention.Drawing fromEmotional Intelligence,Bowen Theory, andNonviolent

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13:57

Shifting Relationships: Punishment or Consequences

Your Preshift ·

2025/10/22

In this episode, Ryan talks about one of the most uncomfortable but necessary parts of leadership: consequences.Over the past few episodes, we’ve covered responsibility, self-accountability, and accountability. But none of those mean much without follow-through. When consequences aren’t clear or consistent, standards slip, trust fades, and good people end up frustrated.This episode breaks down what consequences actually are, and what they’re not.You’ll learn the difference betweenpunishment(about

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13:21

Shifting Relationships: Responsibility, Self...

Your Preshift ·

2025/10/15

In this episode, Ryan takes last week’s big ideas—responsibility, self-accountability, and accountability—and puts them to work in real life. Because it’s one thing to define them. It’s another to live them on a Tuesday morning when your shift is short-staffed, someone’s late, and the fryer’s down.He breaks down how each plays out on the frontline:Responsibilityis what you’refor, t’s clarity of ownership and outcomes.Self-accountabilityis what you’reto yourself, owning your gaps before someone else

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13:23

Shifting Relationships: "Hold 'em accountable."...

Your Preshift ·

2025/10/08

What does itactuallymean to hold people accountable?We say it all the time, “hold them accountable”, but most leaders can’t clearly define what that means. In this episode, Ryan breaks down three connected but very different ideas: responsibility, self-accountability, and accountability.They get used interchangeably all the time, but they’re not the same, and when leaders blur the lines, trust erodes, expectations get fuzzy, and teams stall.You’ll learn:Whyresponsibilityis what you’refor: the

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14:29

Deep Dive: Non-Violent Communication

Your Preshift ·

2025/10/01

Difficult conversations don’t have to blow up, or get avoided until they do. In this deep dive, Ryan unpacksNonviolent Communication (NVC), a framework created by psychologist Marshall Rosenberg that’s been used everywhere from workplaces to classrooms to peace talks.You’ll hear the story behind NVC and get practical tools to use in your own leadership, relationships, and even at home. Ryan walks step by step through the four moves of NVC:Observation– describe what you saw without judgmentFeeling–

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14:35

Shifting Relationships: Difficult Conversations

Your Preshift ·

2025/09/24

Most leaders avoid difficult conversations because they feel risky. Beneath the surface sits an unspoken value:“don’t blow it up.”The fear is simple, if they confront the issue, someone might quit. If someone quits, the team is short-staffed. And if the team is short-staffed…the spiral begins.But silence doesn’t solve the problem, it stockpiles it. And when it finally blows, it’s usually bigger, messier, and more expensive than if the conversation had happened earlier.This episode introduces a

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14:31

Shifting Relationships: Friendships

Your Preshift ·

2025/09/17

Friendships at work are more than inside jokes or shared breaks—they’re survival systems. They’re the people who drive you when your car breaks down, watch your kids when they’re sick, and remind you you’re not crazy when the shift gets overwhelming. That’s why the transition from buddy to boss can feel like such a threat: it doesn’t just disrupt your role, it disrupts a safety net you rely on.In this episode, Ryan shares his own 15-year experience of working for a close friend and what it taught

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14:56

Shifting Relationships: Resetting the System

Your Preshift ·

2025/09/10

When you step into leadership, the system around you doesn’t stay the same, it reshapes itself in response to you. And if you don’t guide that reset, you might find yourself stuck in old dynamics, blurred roles, and sideways conversations that drain your time and trust.In this episode, you’ll learn how to recognize and reset your team’s system in a healthy way. We use the image of a pool to help you visualize what happens when the current changes and how your role affects the entire flow.You’ll

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15:18

Shifting Identity: How others see you

Your Preshift ·

2025/09/03

When you become a leader, your identity doesn’t just shift inside, you also start to show up differently to others. This episode explores how your team’s experience of you becomes the foundation for trust, action, and results. Ryan introduces the Results Pyramid framework -- Experience → Belief → Action → Result -- and helps frontline leaders understand how their everyday behavior shapes the beliefs their teams form about leadership, risk-taking, and ownership.Through stories, research, and

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14:49

Shifting Identity: How you see yourself

Your Preshift ·

2025/08/27

When you step into leadership, your job changes, but so does your identity.In this episode of Your Preshift, we talk about the internal shift new leaders face when the work that used to define them is no longer theirs. From imposter syndrome to over-functioning, this transition can shake your confidence, and your sense of self.We’ll explore:Why “I am” statements shape our leadership storyHow imposter syndrome shows up for new leaders (and what it’s really saying)What Leadership and Self-Deception

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14:15

Shifting Responsibilities

Your Preshift ·

2025/08/20

You got promoted… now what? In this episode ofYour Preshift, we explore one of the biggest mindset shifts new leaders face: you're no longer responsible fordoingthe work—you're responsible forleadingthe people who do it. That shift sounds simple. But in the chaos of a busy shift, it’s tempting to jump back in instead of stepping up.We’ll unpack what real leadership responsibility looks like—how to stop being the fixer, start being the coach, and build the kind of credibility your team can count on

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14:50

The Awkward Shift

Your Preshift ·

2025/08/13

At some point, we all had afirstleadership role. And if you’ve ever gone from being a peer to being the boss, you know: that shift can be SUPER awkward.In this kickoff to ourFrom Buddy to Bossseries, we’re talking about what really changes when you get promoted—how people see you, what they expect, how much you doubt yourself, and what you’re suddenly responsible for.We’ll walk through the four big shifts new leaders face (responsibilities, relationships, identity, and expectations), why they hit so

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