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PODCAST

The Viking Chats: navigating the choppy waters of property, technology and business

Kristjan Byfield

Welcome aboard The Viking Chats—the podcast where property, tech, and business collide in candid, no-fluff conversations. Hosted by Kristjan Byfield—lettings veteran, proptech pioneer, and co-founder of Base Property Specialists and The Depositary—this show dives deep into the real-world challenges and bold innovations shaping the future of the housing sector and beyond.Each episode, Kristjan drops anchor with industry leaders, disruptors, and entrepreneurs to unpack the messy, inspiring, and often

business entrepreneurship

All Episodes

44:30

Currency Secrets Agents Should Know: A Game-Changing...

The Viking Chats: navigating the choppy waters of... ·

2025/10/22

In this eye-opening episode of The Viking Chat, Kristjan Byfield sits down with Steve Eakins from Lumon, one of the property industry's best-kept secrets. Whether you're in lettings, sales, property management, or Build to Rent, this is the episode you didn't know you needed — and one you’ll never forget. With over two decades of experience in currency markets and international property transactions, Steve lifts the lid on a massive blind spot in UK estate agency: the power of currency exchan...

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53:04

Beyond the Deal: Mental Health, Masculinity & Making...

The Viking Chats: navigating the choppy waters of... ·

2025/09/30

🎧 Episode: “Beyond the Deal: Mental Health, Masculinity & Making Peace” What happens when the outward trappings of success start to smother the person behind the title? In one of the most raw, powerful and deeply human episodes of The Viking Chats to date, Kristjan Byfield sits down with Chris Webb—Founder of The Estate Agent Consultancy and a long-time leader in the UK residential agency space—for a conversation that’s less about metrics, and more about meaning. With a career spanning

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82:33

Brand, Balls & Breaking the Mould: Property as It...

The Viking Chats: navigating the choppy waters of... ·

2025/09/17

🎧 Episode: “Brand, Balls & Breaking the Mould: Property as It Should Be” If you’re tired of property podcasts that play it safe, this one’s for you. In this energetic and unfiltered episode of The Viking Chats, Kristjan Byfield is joined by Dan Marsden, founder of the award-winning brand agency Marsden & Co., and a force of nature when it comes to brand-first thinking in the property sector. Dan’s not your typical marketing guy. He’s not here to flog templates, spew buzzwords, or

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89:41

Don’t Just Sell It- Tell It: Chris England on...

The Viking Chats: navigating the choppy waters of... ·

2025/09/08

In this fast-paced, laugh-out-loud, and insight-packed episode of The Viking Chats, Kristjan Byfield is joined by Chris England, co-founder and creative director of PVS Media—the content agency helping estate and letting agents rethink what property marketing can be. From the very first minute, Chris brings the energy, honesty and sharp creative thinking that has made PVS Media a go-to for agents looking to level up their brand, listings and customer experience through relatable, human-first ...

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81:36

Women in Agency, Pride in Property & the Power of People

The Viking Chats: navigating the choppy waters of... ·

2025/09/01

🎙️ Women in Agency, Pride in Property & the Power of People In this unfiltered, hilarious, and genuinely moving episode of The Viking Chats, I sit down with the inimitable Amy Shields—a name that’s become synonymous with leadership, allyship, and transformation in UK estate agency. Whether you know her from her 16-year career as a high-flying agent, her pivotal role at Smart Compliance, or her advocacy through Women in Estate Agency, this conversation peels back the layers on what really

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73:52

From Lettings to Legacy: Ben Moser on Social Impact &...

The Viking Chats: navigating the choppy waters of... ·

2025/08/22

🎙 Episode Title: Legacy, Leadership & Lettings: Ben Moser on Culture, Confidence & Social Change In this episode of The Viking Chats, Kristjan Byfield sits down with Ben Moser—Director of Operations at Petermans Estate Agents, Managing Director of Petermans Housing Initiatives, and a Volunteer Mentor at Agents Together—for an open, vulnerable, and thought-provoking conversation that cuts right to the core of what the property industry should be about. Ben’s journey is anything but

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71:31

Breaking the Mould: Women, Work & Walking Your Own...

The Viking Chats: navigating the choppy waters of... ·

2025/08/19

In this deeply personal and brilliantly insightful episode of The Viking Chats, Kristjan Byfield sits down with Wendy Peterman—Managing Director of Petermans estate agents—for a conversation that reaches far beyond floorplans, fee structures and portals. Wendy is one of the most authentic and quietly powerful voices in our industry today. As the second generation to take the reins at her family-run agency, and one of the few women to lead a long-standing independent estate agency, Wendy offer...

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42:10

Adapt or Disappear: Agency, AI & the Real Digital...

The Viking Chats: navigating the choppy waters of... ·

2025/07/29

In this candid and explosive episode of The Viking Chats, Kristjan Byfield sits down with the ever-outspoken Russell Quirk, property PR maverick, founder of eMoov, and one of the most polarising voices in the UK residential property scene. If you’re a decision maker in estate agency, lettings, property management, or a serious residential investor—especially in London—this is an episode you cannot miss. Russell opens up on nearly three decades of property experience—from inheriting the family...

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77:12

The Ball, The Buzz & The Business: What We Really Get...

The Viking Chats: navigating the choppy waters of... ·

2025/07/17

In this special episode of The Viking Chats, Kristjan Byfield sits down with fellow Base Property Specialists & The Depositary co-founder and industry icon An Deckers (aka Big Red) for a reflective and revealing look at what actually matters in the property industry—and why showing up still makes all the difference. Fresh from the Kerfuffle Conference and the Agents Giving Ball, Kristjan and An unpack what attending industry events really offers, beyond the awards, the Prosecco and the us...

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60:36

Dr. Rock & The Rise of Agentic AI: Neil Cobbold...

The Viking Chats: navigating the choppy waters of... ·

2025/07/07

In this electric episode of The Viking Chats, Kristjan Byfield is joined by none other than Neil Cobbold—industry heavyweight, tech evangelist, landlord, Drum & Bass DJ, and true rock superfan—to unpack what’s really going on behind the scenes in UK lettings, PropTech, and beyond. You might know Neil as the Managing Director of Reapit, or from his long tenure as the voice of PayProp. But in true Viking Chats fashion, we go way deeper than job titles. From sleepless DJ gigs to serious prop...

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56:29

Integration Nation: Why GlueDog Could Be the Future...

The Viking Chats: navigating the choppy waters of... ·

2025/06/30

In this unmissable episode of The Viking Chats, Kristjan Byfield sits down with Mark McCorrie—founder of Made Snappy 360 and the innovator behind the integration tool GlueDog—for a no-holds-barred deep dive into the tangled, chaotic, and often comical world of PropTech in the UK property industry. If you've ever felt frustrated by the sheer number of logins, dashboards, and disconnected systems in your daily agency life—you are not alone. Mark’s journey from coin-operated internet terminals t...

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61:55

The Unfiltered Agent: Ben Madden on Authenticity,...

The Viking Chats: navigating the choppy waters of... ·

2025/06/19

In this episode of The Viking Chats, Kristjan Byfield sits down with the brilliantly unfiltered Ben Madden—Principal Director at Fine & Country, founder of Digital Sparks, and all-around champion for doing estate agency differently. Titled “The Unfiltered Agent: Ben Madden on Authenticity, Leadership, and Agency Without the Fluff”, this episode is a straight-talking deep dive into what’s broken, what’s working, and what the future should look like in residential lettings and estate agency...

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48:05

It’s Not a Secret: Why the Best Letting Agents Share...

The Viking Chats: navigating the choppy waters of... ·

2025/06/16

In this episode of The Viking Chats, Kristjan Byfield is joined by the powerhouse behind Liberty Blue, Regina Mangan, for a vibrant and unfiltered discussion that every forward-thinking letting and estate agency leader needs to hear. Titled “It’s Not a Secret: Why the Best Letting Agents Share Everything”, this episode dives headfirst into one of the industry’s most overlooked superpowers: collaboration. In a sector where many still operate behind closed doors, clinging tightly to their ‘trad...

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47:04

base turns 21- the memories, the adventures and...

The Viking Chats: navigating the choppy waters of... ·

2025/05/23

In this special anniversary edition of The Viking Chats, Kristjan is joined by his "work wife" and Base Property (and The Depositary) co-founder An Deckers to celebrate a huge milestone—21 years of running one of London’s most distinctive and award-winning independent lettings agencies. Expect laughter, honesty, a little nostalgia, and a masterclass in how to build a values-led business that puts people first—from tenants and landlords to the team that makes it all possible. 🏗️ From Back

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56:35

AI, Authenticity & Agency: A Proptech Deep Dive with...

The Viking Chats: navigating the choppy waters of... ·

2025/05/23

In this powerful episode of The Viking Chats, Kristjan Byfield is joined by the sharp, funny, and endlessly insightful Toby Martin—a former agent turned consultant who’s on a mission to help agencies thrive in a tech-powered world. This episode isn’t just about AI—it’s about how you, your team, and your business can stay ahead of the curve, remain unmistakably human, and stop sounding like every other agent in town. 🚀 AI: The New Industrial Revolution? Kristjan opens with a bold claim: AI is

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68:08

AI: Get onboard or get left behind with Mal McCallion...

The Viking Chats: navigating the choppy waters of... ·

2025/05/23

In this razor-sharp episode of The Viking Chats, Kristjan Byfield sits down with one of PropTech’s original pioneers—Mal McCallion—to unpack the message every UK letting agent, estate agent and landlord needs to hear: AI isn’t coming. It’s already here. And if you’re not on board? You’re at risk of being left behind. 🧠 From PrimeLocation to Prophetic Predictions With 24+ years in property and tech, Mal’s résumé reads like a PropTech hall of fame: launching PrimeLocation, rolling out Zoopla,

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71:46

Inventories, AI & Industry Evolution — with Nick...

The Viking Chats: navigating the choppy waters of... ·

2025/05/16

In this episode of The Viking Chats, Kristjan Byfield welcomes Nick Lyons, founder of No Letting Go and Kaptur Software, to dive deep into the evolution of the inventory sector—and how technology, AI, and data are reshaping it for agents, landlords, and property managers across the UK. 🚀 From early dictaphones and manually edited Word docs to a national franchise network processing 10,000 reports a month and a platform producing 300,000+ compliance inspections annually, Nick shares how he

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76:57

Game of Homes: Winning in a Tech-Driven Market with...

The Viking Chats: navigating the choppy waters of... ·

2025/04/29

Hold onto your helmets, Vikings — in this latest voyage across the turbulent seas of property, technology and business, Kristjan Byfield welcomes a true industry legend (or should we say lovable rogue?): Simon Whale, known for his time at Reapit, his antics with Kerfuffle, and for generally causing "productive chaos" in the world of PropTech and estate agency. In this epic chat, Kristjan and Simon dive deep into the fast-evolving landscape of property technology and what it really means for m...

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71:37

Behind the Curtain of Compliance, Complaints & Change...

The Viking Chats: navigating the choppy waters of... ·

2025/04/23

In this powerhouse episode of Viking Chat, industry trailblazer Kristjan Byfield sits down with Tim Frome, legal and compliance heavyweight from Hamilton Fraser, for a deep dive into the ever-evolving landscape of the private rented sector (PRS). Buckle up for a fast-paced, insight-rich ride through the trends, tensions, and tectonic shifts affecting agents, landlords, and tenants alike. Tim unpacks Hamilton Fraser’s 2024 annual report—a digital-first, data-driven, interactive document that’s...

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70:40

“STOP BEING BORING!" Why Creativity, Storytelling &...

The Viking Chats: navigating the choppy waters of... ·

2025/04/23

Are you stuck in a loop of “free valuations”, “stunning homes”, and “professional photography”? Do your marketing materials look suspiciously like your competitors’? Then buckle up, because this episode of Viking Chat might just blow the doors off your agency's entire approach to branding. This week, Kristjan Byfield – industry troublemaker and Base Property founder – is joined by the ever-creative Tom Durrant, CEO of DCTR (formerly known as Dr. Photo). What starts as a friendly chat about cr...

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