PODCAST

The PaymentsJournal Podcast

Focused Content, Expert Insights and Timely News

All Episodes

22:39

Amid Surging Stablecoin Use Cases, Payouts Stand Out

The PaymentsJournal Podcast ·

2025/08/18

The passage of the GENIUS Act in the U.S. has brought stablecoin interest to a fever pitch in recent months. However, even as more of the world’s leading organizations consider launching stablecoin, the use cases for these fiat-backed assets are still being unlocked. In a recent PaymentsJournal podcast, Nabil Manji, SVP, Head of Fintech Growth […]The post Amid Surging Stablecoin Use Cases, Payouts Stand Out appeared first on PaymentsJournal.

en-US

20:43

Share and Share Alike: The Promise of Cyber Fusion

The PaymentsJournal Podcast ·

2025/08/15

One of the most effective tools in the fight against cybercrime is information sharing—particularly through anonymized consortium data signals—a practice increasingly referred to as cyber fusion. Despite its promise, many institutions remain wary of collaborating in this way, often even within their own organizations. Greater cooperation—through shared data and interoperable fraud, anti-money laundering, and cyber […]The post Share and Share Alike: The Promise of Cyber Fusion appeared first

en-US

22:35

With Rising Compliance Demands, Reconciliation and...

The PaymentsJournal Podcast ·

2025/08/13

Many organizations treat their reconciliation and reporting as mere check-the-box activities, investing only the bare minimum to remain compliant. However, companies that deprioritize these critical back-office functions risk being caught unprepared when faced with a more stringent regulatory environment. In a recent PaymentsJournal podcast, Roger Binks, Chief Commercial Officer at Kani, and James Wester, Co-Head […] The post With Rising Compliance Demands, Reconciliation and Reporting Take

en-US

21:46

A Fragmented Accounts Payable Process Is a Liability...

The PaymentsJournal Podcast ·

2025/07/22

At best, an inefficient accounts payable process can result in delayed payments or limited visibility into spending. At worst, it could lead to misrouted payments and an increased probability of fraud. Yet many organizations still rely on outdated AP processes—jeopardizing relationships with the suppliers that keep their business moving. In a recent PaymentsJournal podcast, Marchelle […]The post A Fragmented Accounts Payable Process Is a Liability in More Ways Than One appeared first on

en-US

20:28

Beyond Plastic: Why Digital Cards Are the Future

The PaymentsJournal Podcast ·

2025/07/08

Digital cards saw a significant boost in adoption during the pandemic, initially driven by necessity. However, it quickly became clear that hygiene was just one of many benefits—and not even the most compelling one. Both consumers and retailers have found digital to be faster, more cost-effective, and more efficient than traditional physical options. In a […]The post Beyond Plastic: Why Digital Cards Are the Future appeared first on PaymentsJournal.

en-US

16:37

How Embedded Payments Is Optimizing the Expense...

The PaymentsJournal Podcast ·

2025/06/25

Organizations routinely ask employees to take clients out to lunch or attend industry conferences. Yet the expense management process designed to support these essential functions is often manual, time-consuming, and prone to delays, errors, and misuse. In a recent PaymentsJournal podcast, Susie Shyatt, Business Development Executive at B4B Payments, and Hugh Thomas, Lead Commercial Payments […]The post How Embedded Payments Is Optimizing the Expense Management Process appeared first on

en-US

17:01

How Banks Can Bring Small Businesses Back to the Fold

The PaymentsJournal Podcast ·

2025/06/24

The relationship between financial institutions and small businesses has grown increasingly strained. Many small businesses are becoming dissatisfied with their payment and banking services. In fact, more than half obtain their merchant payment accounts from providers other than their primary bank. In a PaymentsJournal podcast, Fiserv’s Tim Ruhe, Head of FI Payment Strategy, AJ Levin, […] The post How Banks Can Bring Small Businesses Back to the Fold appeared first on PaymentsJournal.

en-US

14:05

Remodeling Main Street: How Community Banks Can...

The PaymentsJournal Podcast ·

2025/06/12

Community banks are the heart and soul of their localities, often providing the spark that helps small businesses achieve their goals. However, the emergence of new technologies in recent years means that more financial services companies are vying for a share of the smaller institutions’ markets. In a recent PaymentsJournal podcast, Matthew Wilcox, Deputy Head […]The post Remodeling Main Street: How Community Banks Can Leverage the Banking-as-a-Service Paradigm appeared first on

en-US

18:16

How FIs Are Cutting Through Subscription Clutter with...

The PaymentsJournal Podcast ·

2025/06/10

Consumers are inundated with accounts, apps, and subscriptions—often to the point where they lose track of what they’ve signed up for. This can be costly for consumers, but it also prevents financial institutions from gaining a clear view of a customer’s overall financial picture, limiting their ability to offer tailored services. In a recent PaymentsJournal […]The post How FIs Are Cutting Through Subscription Clutter with PFM Tools appeared first on PaymentsJournal.

en-US

20:04

Stranger Danger: Protecting Your Children from...

The PaymentsJournal Podcast ·

2025/06/09

Although child identity theft has received increasing attention in recent years, most parents don’t discover it—let alone take action—until after experiencing a financial loss. Among families who reported a financial loss due to identity theft, roughly 96% did not have their children included in a family protection plan until after the breach had occurred. For […] The post Stranger Danger: Protecting Your Children from Identity Theft appeared first on PaymentsJournal.

en-US

25:09

Fear and Friction in Cross-Border Payments: The...

The PaymentsJournal Podcast ·

2025/05/29

As digital connections have fostered a global community, the demand for cross-border payments has surged. And yet, the cross-border payments paradigm—where correspondent and intermediary banks work with originating banks to process payments—has remained largely unchanged for the past 50 years. In a recent PaymentsJournal podcast, Gary Palmer, President and CEO of Payall Payment Systems, and […]The post Fear and Friction in Cross-Border Payments: The Alternative to Correspondent Banking

en-US

25:44

The Gift Card Boom—and What’s Driving It

The PaymentsJournal Podcast ·

2025/05/21

For the 18th year running, gift cards topped wish lists as the most requested holiday present—solidifying their role as a cornerstone of seasonal giving1. With more occasions to gift than ever before, demand is surging, and retailers can’t afford to miss the opportunity. Insights from the 2025 Best Digital Gift Card Programs, Consumer Experience Benchmark […]The post The Gift Card Boom—and What’s Driving It appeared first on PaymentsJournal.

en-US

17:50

Driving Into Digital: How Modernized Payments...

The PaymentsJournal Podcast ·

2025/05/20

When a driver misplaces their fleet card or uses it to fuel a personal vehicle, the consequences can be significant for the organization. Shifting to digital payments can help alleviate these pain points, yet many fleet managers have been hesitant due to concerns about maintaining control. In a recent PaymentsJournal podcast, Parker Pierce, Senior Product […] The post Driving Into Digital: How Modernized Payments Platforms Impact Fleet Management appeared first on PaymentsJournal.

en-US

19:55

The Connecting Thread: How PAR Values Can Mitigate...

The PaymentsJournal Podcast ·

2025/05/05

When customers make purchases using Apple Pay or Google Pay—or enter their card info at online checkout—their sensitive data is protected by replacing it with a token. While this safeguards consumer privacy, it has also created a challenge: because the same card can be tokenized differently across multiple merchants, businesses are losing access to vital […]The post The Connecting Thread: How PAR Values Can Mitigate Fraud and Supercharge Loyalty Programs appeared first on

en-US

27:03

Sports and Entertainment Venues Can Be a Proving...

The PaymentsJournal Podcast ·

2025/04/29

A cursory survey of sports venues will reveal fields sponsored by Citi, Chase, PNC, and Truist—just within Major League Baseball alone. However, the connection between payments and the arenas and stadiums that host events runs much deeper than naming rights. With a captive audience of thousands, there’s a strong opportunity to drive loyalty and revenue, […]The post Sports and Entertainment Venues Can Be a Proving Ground for Payments appeared first on PaymentsJournal.

en-US

22:16

Reconciliation Isn’t Just for the Back-Office Anymore

The PaymentsJournal Podcast ·

2025/04/09

Reconciliation has traditionally been seen as a back-office function, but modern technology has made it a priority. Automation, real-time data, and embedded finance solutions are transforming cash flow management, risk mitigation, and operational efficiency, enabling businesses to take a more strategic approach to maintaining their books. Penny Townsend, Chief Product Officer at Qualpay, explored the […]The post Reconciliation Isn’t Just for the Back-Office Anymore appeared first on

en-US

17:19

Personalized Gift Cards Are the Cornerstone of...

The PaymentsJournal Podcast ·

2025/03/27

Across industries and companies—from small businesses to large enterprises—organizations are constantly searching for ways to improve corporate culture and boost employee engagement. However, in large, dispersed companies, providing employees with the personal touch needed to maintain motivation can be particularly challenging. In a PaymentsJournal podcast, Julie Gu, Vice President of Sales and Marketing, North America, […]The post Personalized Gift Cards Are the Cornerstone of Employee

en-US

15:16

Inside Outsourced Item Processing: A Client Case Study

The PaymentsJournal Podcast ·

2025/03/25

When Academy Bank first considered outsourcing its item processing, it anticipated a challenging and uncertain journey. However, partnering with Fiserv transformed the experience, delivering both anticipated and unexpected benefits—ranging from a streamlined training process to a significant reduction in client impact errors. In a PaymentsJournal podcast, several members of the Academy team—including CIO Shannon Gilley, […]The post Inside Outsourced Item Processing: A Client Case Study

en-US

19:33

Beyond Checks: Why Prepaid Cards and Digital Payments...

The PaymentsJournal Podcast ·

2025/03/24

Many organizations still rely on paper checks, with no immediate plans to phase them out. However, one of the key issues with checks is that criminals favor them as well. Last year’s AFP Payments Fraud and Control report found that checks are the most frequently targeted payment method for attempted payments fraud—nearly twice as much […] The post Beyond Checks: Why Prepaid Cards and Digital Payments Are the Smarter Choice appeared first on PaymentsJournal.

en-US

34:57

Down the Path to Full Payments Orchestration

The PaymentsJournal Podcast ·

2025/03/19

Many businesses are familiar with payments optimization, which focuses on enhancing the outcome of individual transactions. However, the growing field of payments orchestration takes a broader approach. It addresses larger issues, such as deploying the latest payment methods and technologies faster than competitors and improving payment performance at scale. The goal is to deliver the […]The post Down the Path to Full Payments Orchestration appeared first on PaymentsJournal.

en-US

74 results