PODCAST

The Daily Groomer

Alex Martin and Shannon Wynings Roberts

Tales, tails, and tangles from professional groomers across the world

kids & family pets & animals

All Episodes

00:32:44

Inside Pampered Paws: Growing a Strong Team and...

The Daily Groomer ·

2025/09/24

SummaryIn our latest episode of The Daily Groomer, I’m chatting with Rebecka Star, owner of Pampered Paws Grooming in Palmer Lake, Colorado. She shares her story of growing from mobile grooming into a successful brick-and-mortar shop, and all the lessons that came with it. We talk about building a strong team, encouraging ongoing education, and handling the tough stuff like pricing and staff management. Rebecka keeps it real—whether it's setting boundaries to avoid burnout or having honest

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00:54:46

After Hours: Jonathan David

The Daily Groomer ·

2025/09/12

After Hours Episode #84: In our latest episode of After Hours, I had an awesome sit-down with Jonathan David to chat about everything grooming. We talked about our recent trip to Hershey, the rumors flying around the industry, and what really happens behind the scenes with competition judging. There was some trade show drama, lots of laughs, and even a few wild stories from Australia and TikTok. Jonathan also shared the sweet story behind surprising his husband with a golden retriever. Super real,

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00:34:41

The Business of Creative Grooming with The Colorful K9

The Daily Groomer ·

2025/09/10

SummaryIn our latest episode of The Daily Groomer, I’m chatting with Heidi McRannells, the founder of The Colorful K9 in Sioux Falls. We get into the world of creative grooming and what it really takes to build a successful salon from the ground up. Heidi opens up about everything from pay structure and employee handbooks to finding your niche and standing out in a crowded market. She’s super honest about the challenges too—like pricing, hiring, and keeping clients happy. No matter where you’re at

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00:44:30

The Art of Listening to Animals (And Their Owners)...

The Daily Groomer ·

2025/09/03

SummaryIn our latest episode of The Daily Groomer, I sat down with Aaron Voyden, the founder of Cobblestone Creek, to hear how he went from working as a vet tech to becoming an award-winning groomer with a focus on special-needs and often overlooked animals. We talked about what it’s really like working with pets that are anxious, aggressive, or aging, and how understanding animal behavior plays a huge role in grooming. Aaron also shared how he trains his team to tune into each animal’s unique

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00:31:21

After Hours: September 2

The Daily Groomer ·

2025/09/02

After Hours Episode #83: In our latest episode of After Hours, it’s just me, Shannon, getting into the difference between perception and perspective, and how both play a big role in how we see ourselves, not just as groomers, but as people. I’m sharing a bit of my own journey with self-image and confidence, along with the mindset shifts and steps that have helped me grow. If you’ve ever struggled with self-doubt or you're just curious about how to show up as your best self, I’ve got some honest

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00:37:04

2,000 Customers at 29 Years Old - A Conversation with...

The Daily Groomer ·

2025/08/27

SummaryIn our latest episode of The Daily Groomer, I’m chatting with Rebacah Murchie, owner of Dockside Doggies in Tarpon Springs, Florida. We talk about how she went from grooming dogs as a teenager to running her own successful salon, her thoughtful approach to working with anxious pets, and how she’s built a business focused on natural, compassionate care. Rebacah also shares practical tips for anyone thinking about opening a grooming shop. Whether you’re in the pet world or just love a good

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00:47:21

After Hours: Trisha Bowen

The Daily Groomer ·

2025/08/22

After Hours Episode #82: In our latest episode of After Hours, I sat down with Trisha Bowen to talk about the real side of grooming life. She shared how she kind of stumbled into the industry, went from not being a dog person at all to eventually teaching others, and of course—we got into some of the wildest client stories (yes, there’s one involving a smoothie to the face). We also talked about being left-handed in a right-handed world, why a good support system matters, and how we each define

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00:36:42

It’s All About Your Process - A Conversation with new...

The Daily Groomer ·

2025/08/20

SummaryIn our latest episode of The Daily Groomer, I’m joined by Anurag Gandhi, who made a big shift—from a decade in the corporate world at companies like Apple and Nike to starting his own pet care business, Wolfgang Bakery and Grooming, right here in Seattle. We talk about what it really took to make that leap, from starting a franchise and hiring a team, to the day-to-day of running a grooming shop and building lasting relationships with clients. If you’re thinking about opening your own

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00:31:41

After Hours: August 15

The Daily Groomer ·

2025/08/15

After Hours Episode #81: In our latest episode of After Hours, I’m getting real about something we all need but rarely make time for—protecting your energy. I talk about what it really means to grow, set boundaries (yes, even at work), and take care of yourself without guilt. I open up about some of my own challenges with burnout and learning to hold myself accountable. Plus, I’ve got a simple challenge for you: just 10 minutes a day for you. I’ll even walk you through a quick five-minute grounding

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00:42:14

How to Raise Your Perception of Value with Crystal...

The Daily Groomer ·

2025/08/13

SummaryIn our latest episode of The Daily Groomer, I’m joined by Crystal Gonzalez, the owner of Pooch à la Mode in Chicago. Crystal talks about how she bought and completely transformed a grooming salon—not just once, but twice. We get into the importance of perceived value, how she’s rethought staffing by creating specialized roles, and why branding has been key to building a high-end, profitable business. If you're looking for fresh ideas to level up your salon and stand out in the industry,

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01:32:23

After Hours: Sue Zecco

The Daily Groomer ·

2025/08/08

After Hours Episode #80: In our latest episode of After Hours, I catch up with the amazing Sue Zecco to talk about her long and inspiring journey in the grooming world. We get into how the industry has changed over the years, how she's dealt with challenges like surgery and burnout, and why taking care of yourself matters more than ever. Sue also opens up about navigating social media as a seasoned pro, managing tough clients, and the importance of staying connected with the grooming community

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01:03:19

After Hours: Laura Jayne Sabbah

The Daily Groomer ·

2025/08/01

After Hours Episode #79: In our latest episode of After Hours, I’m hanging out with the one and only Laura Jane! We get real about everything from taking care of ourselves (inside and out) to the messy, hilarious truth of aging, mental health, and why groomers need to put themselves first for once. We chat about meditation, goofy self-care routines, Gen Z skincare, and making time for YOU—even if it’s just ten minutes. If you want to laugh, relate, and pick up some feel-good vibes, this is the

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00:49:04

Instagram, AI, and A Lot of Dogs: The Chubbs Mobile...

The Daily Groomer ·

2025/07/30

SummaryIn our latest episode of The Daily Groomer, I sit down with my good friend Nick Diamond—aka Nikki Dimes—founder of Chubbs Mobile Grooming in Paradise Valley, Arizona. We dive into his unique path from baseball and the corporate world to launching a successful mobile grooming business inspired by his late dog, Chubbs. Nick opens up about his hands-on business philosophy, creative marketing strategies, and how he built a loyal client base from the ground up. He also shares candid stories,

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00:16:37

After Hours: July 25

The Daily Groomer ·

2025/07/25

After Hours Episode #78: In our latest episode of After Hours — it’s a mailbag edition! I’m answering your questions on everything from handling anxiety in the salon to helping clients stick to a four-week grooming schedule, and ways to boost your income as a mobile groomer. I’ll share honest insights on self-care, setting boundaries, and positioning yourself as a luxury service provider. Plus, I’ll highlight some upcoming grooming shows and remind you to keep your essentials well-stocked. Let’s get

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00:37:19

Behind the Buzz of Staten Island’s Favorite Grooming...

The Daily Groomer ·

2025/07/23

SummaryIn our latest episode of The Daily Groomer, I had the chance to chat with Samantha Hoffmann, the powerhouse behind BYOP in Staten Island. From a childhood love of animals to studying behavior and building a thriving grooming salon, her journey is anything but ordinary. We get into how she made the leap from pet store owner to full-time groomer, what it’s really like managing a team of 12, and how she’s adapted through big changes—like COVID, restructuring pay, and shaping a strong, supportive

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01:23:34

After Hours: Jessica Clark

The Daily Groomer ·

2025/07/18

After Hours Episode #77: In our latest episode of After Hours, I’m hanging out with my good friend Jessica Clark for a real, unfiltered conversation. We talk about the Barkleigh Awards—nominations, the whole self-promo thing, and giving props to people who deserve it. We also share some trade show stories, get into the messiness of industry drama, and open up about dealing with self-doubt and setting boundaries. Plus, a few laughs about mullets, Cheeto hands, and why Golden Girls is the ultimate

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00:34:28

Turning Tough Dogs Into Happy Clients with Shannon’s...

The Daily Groomer ·

2025/07/16

SummaryIn our latest episode of The Daily Groomer, I chat with Shannon Cox, owner of Shannon’s Pretty Paws and a 2024 Top Grooming Business winner. Shannon’s known for her work with anxious and “difficult” dogs, and we get into how she builds trust with them, supports her clients through the process, and comes up with creative solutions for tough grooming situations. She also shares her approach to setting boundaries, maintaining strong client relationships, and running a salon where dogs feel

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00:40:29

After Hours : July 11

The Daily Groomer ·

2025/07/11

After Hours Episode #77: In our latest episode of After Hours, I’m back after a month-long break and diving into what real growth actually looks like. Spoiler: it’s not always easy or clean. I’m sharing some personal stories—the wins, the setbacks, and everything in between. We get into why enthusiasm has been a quiet superpower for me, how vulnerability plays a bigger role than most people think, and why taking time to pause is sometimes the most powerful move. Whether you're in the grooming

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00:38:12

Hiring, Technology, and Rebooking with the Largest...

The Daily Groomer ·

2025/07/09

SummaryIn our latest episode of The Daily Groomer, I talk with Gretchen McManus, founder of Rover Done Over, about how she grew her Tampa-based mobile grooming business from a single van to a fleet of eleven. She shares the strategies that helped her scale—like building a strong team, retaining groomers, and creating systems that actually work. We also get into the lessons she’s learned through industry shifts and why she’s thinking carefully about franchising.Timestamps07:23 Dynamic Truck

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00:31:59

Building a Feline Empire with Tosha Long

The Daily Groomer ·

2025/07/02

SummaryIn our latest episode of The Daily Groomer, I chat with Tasha Long—owner of Dog Dynasty and The Downtown Cat in Grand Junction, Colorado. We talk about the real-life ups and downs of running a multi-service pet business, from salon build-outs to the challenges of daycare, boarding, and cat grooming. Tasha shares how she’s turning her passion for felines into profit and what’s next with her upcoming cat café.Timestamps05:32 Unexpected Client Differences in Pet Services12:50 New Cat Cafe Plans

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