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PODCAST

Vending & OCS Nation Podcast

Endeavor Business Media

Tune in to Vending & OCS Nation — the podcast for the convenience services industry — hosted by Bob Tullio, produced by Endeavor Business Media, a division of EndeavorB2B. On each episode, we dive into the people, trends, issues and products driving innovation in the vending, coffee service, micro markets, and pantry service industry. The takeaways from each episode will help make an operator’s business more profitable.

business entrepreneurship

All Episodes

23:03

Proven sales strategies for your convenience services...

Vending & OCS Nation Podcast ·

2025/11/04

In the last episode of Automatic Merchandiser’s Vending & OCS Nation, host Bob Tullio discussed five powerful sales strategies with convenience services operators and industry consultants. In this episode, he is back with five more — with an objective to help operators and sales reps finish the year on a high note, with more closed deals than ever.In our last episode, Tullio focused on cold calling, the importance of doing your research before an appointment, cause marketing, storytelling, and

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18:34

Get more opportunities, close more deals, when you...

Vending & OCS Nation Podcast ·

2025/10/28

In September, Vending & OCS Nation podcast host Bob Tullio delivered a three-hour presentation at the Holiday House Tech and Sales event in Frisco, Texas. While leading their first ever sales track, Tullio noticed that certain sales tips and strategies truly resonated with the sales professionals in attendance.In this episode of Automatic Merchandiser’s Vending & OCS Nation, Bob Tullio shares those keys sales tips with podcast listeners and talks to some of the sales professionals who

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15:01

Here is why you need to attend the 2025 Coffee, Tea...

Vending & OCS Nation Podcast ·

2025/10/07

The timing is perfect for this Automatic Merchandiser & VendingMarketWatch Vending & OCS Nation podcast - It is a preview of the upcoming Coffee Tea and Water Event - November 4th and 5th in Miami.The title says it all - "Here is why you need to attend the 2025 Coffee, Tea and Water - the CTW." This podcast, presented in cooperation with National Automatic Merchandising Association, looks at the plan for a gathering that was reimagined in 2024 - and now fine tuned in 2025! "This year, we

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18:43

David Henchel Part II - He reflects on challenges,...

Vending & OCS Nation Podcast ·

2025/09/30

David Henchel, President and CEO of Corporate Coffee Systems, has some advice for new operators entering the industry. “Don’t do it! Or better yet, do it, but do it in another city,” said a laughing Henchel. Beyond the humor, he offered more practical advice for new operators in the interview as well. Today’s episode is Part II of the David Henchel interview. According to the host of Automatic Merchandiser’s Vending & OCS Nation podcast, Bob Tullio, “There was just too much quality content in

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21:16

In a New York state of mind - An interview with David...

Vending & OCS Nation Podcast ·

2025/09/23

Some interviews come with a price. Bob Tullio had to round out a foursome - golfing in Mesquite, Nevada, to get an interview with David Henchel. In the process, Tullio lost golf balls, some cash and some confidence in his golf game - but he did score a great interview. In this episode of Automatic Merchandiser’s Vending & OCS Nation, the podcast for the convenience services industry – produced by Endeavor Business Media, a Division of EndeavorB2B, industry legend David Henchel talks about his

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18:16

Cashing in from water and ice: Are you leaving money...

Vending & OCS Nation Podcast ·

2025/09/09

The ongoing opportunity that exists from point-of-use water system and ice machine rentals is no secret to experienced operators. Equipment innovation is further enhancing the revenue potential.In this episode of Automatic Merchandiser’s Vending & OCS Nation, the podcast for the convenience services industry – produced by Endeavor Business Media, a Division of EndeavorB2B – host Bob Tullio talked to several industry experts about a wonderful aspect of the OCS business: water, ice and

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23:08

Smart stores are already having a big impact and it...

Vending & OCS Nation Podcast ·

2025/08/19

Industry observers, including Automatic Merchandiser’s Vending & OCS Nation Podcast host Bob Tullio, are wondering aloud what next year’s State of the Industry Report will reveal. Sales jumped 30% in the vending and micro market segment and smart markets were not even part of the equation. Next year’s numbers could be off the charts!In Part II of Automatic Merchandiser's Vending & OCS Nation Podcast, on the State of the Vending & Micro Market Industry - the conversation turns to what

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16:45

This increasingly popular OCS show offers a ticket to...

Vending & OCS Nation Podcast ·

2025/07/15

Everyone in the OCS business has heard about the popular Technician Training and Equipment Sales Trade Show from Holiday House Distributing. This year's event is more attractive than ever, offering training at a whole new level – for OCS technicians and now – operators and salespeople.From humble beginnings in 2019, the 2025 spring session attracted 140 technicians from 73 companies. The fall session of the show, slated for September 29th to October 2nd in Frisco, Texas, is shaping up to be a

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21:56

One word that defines the operator experience -...

Vending & OCS Nation Podcast ·

2025/06/17

From the discovery of explorer Ernest Shackleton’s ship in Antarctica, to the theme of the presidential inauguration, “endurance” is a recurring word that hits home for operators when they reflect on what they have dealt with over the years.The word certainly resonated with Bob Tullio, host of Automatic Merchandiser's Vending & OCS Nation podcast. In this episode, he speaks with numerous industry leaders -- operators and suppliers -- to get their take on endurance. Fresh off a trip from

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23:24

More interviews from the 2025 NAMA convention floor –...

Vending & OCS Nation Podcast ·

2025/05/27

With all the consolidation this industry has seen – podcast host Bob Tullio asks, what is drawing the huge crowds at the NAMA Show? He thinks it's the newcomers - new operators who are highly motivated – intrigued by the promise of giant revenue (often driven by Tik Tok videos), but extremely excited by the technology.In this episode of Automatic Merchandiser’s Vending & OCS Nation, Tullio brings you more convention floor interviews with some big names and some up and coming operators, as he

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20:52

These seven suppliers are a must-see at the 2025 NAMA...

Vending & OCS Nation Podcast ·

2025/05/06

You may end up listening to this on your way to the 2025 NAMA Show in Las Vegas – on the plane, in a taxi or hanging out in the lobby of your hotel before the show starts up on May 7th. That is the perfect scenario, because today’s episode offers some valuable advice about the 2025 Show – in addition to "wear comfortable shoes."In this episode of Automatic Merchandiser’s Vending & OCS Nation, the podcast for the convenience services industry, host Bob Tullio is focused on seven suppliers who

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19:10

Judson Kleinman has plenty of reasons to be smiling

Vending & OCS Nation Podcast ·

2025/03/04

Podcast host Bob Tullio was pleased by the amount of positive feedback he received from Part I of this episode – “Judson Kleinman – Focused on improving corporate culture for his clients and employees - Part I - His journey.” Part II takes a closer look at Kleinman, the entrepreneur.In this episode of Automatic Merchandiser’s & Vending & OCS Nation, the podcast for the convenience services industry, you will hear Part II of the podcast - "Judson Kleinman has plenty of reasons to be

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21:54

Four business development strategies that will...

Vending & OCS Nation Podcast ·

2025/02/04

Typically, this episode is one of the most popular of the year with listeners. That's because so many people who follow Automatic Merchandiser & VendingMarketWatch's Vending and OCS Nation podcast (both operators and suppliers) are involved in business development. These strategies are proven - so when podcast host Bob Tullio gives you a guarantee - that these four business development strategies will ensure your success for 2025 – it’s worth a listen. Tullio looks back at what he suggested in

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15:58

Suppliers who fuel innovation and drive the industry...

Vending & OCS Nation Podcast ·

2025/01/28

For operators, choosing the right suppliers is critically important. Making the right product, equipment and technology choices – along with receiving sound advice, can elevate the results for a convenience services operator.In this episode of Automatic Merchandiser’s Vending & OCS Nation, it’s the Best of 2024 – “Suppliers who fuel innovation and drive the industry forward.” Podcast host Bob Tullio put together a fast-paced episode where listeners will hear from some leading suppliers,

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14:31

Best of 2024 - Part II - Great stories, insights and...

Vending & OCS Nation Podcast ·

2025/01/21

As the host of Automatic Merchandiser’s Vending & OCS Nation podcast, Bob Tullio heard some great stories from operators in 2024. They opened up the vault, giving candid accounts of the challenges of getting started in the business and even shared some of their miscalculations along the way.Valuable insights from operators with something to offer and of course, a couple more secret sauce recipes. In this episode, listeners will hear from Kim Miros of DAC Total Refreshments in Florida, Dean

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21:54

Use these creative and proven follow up techniques to...

Vending & OCS Nation Podcast ·

2024/11/26

As an account executive, have you ever had a situation where you were so excited after the initial appointment, after a proposal meeting – that you were 100% sure it was a done deal? Then suddenly, as we like to say in the quiet of a Midwest evening, you hear nothing but crickets. For people in sales, it can be a recurring nightmare.Why does it happen? How can deals be salvaged when the prospect goes to radio silence mode? In this episode of Automatic Merchandiser’s Vending & OCS Nation

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20:11

If AI for business development is clearly a game...

Vending & OCS Nation Podcast ·

2024/11/19

Back in May of 2024 – at the NAMA Show in Dallas – the host of Automatic Merchandiser’s Vending & OCS Nation, Bob Tullio, was covering education sessions when he came across one session that had the audience overflowing into the hallway. The speaker, Gil Cargill, was talking about AI for business development. In this episode of Automatic Merchandiser’s Vending & OCS Nation, Tullio looks for an answer to the question - If AI for business development is clearly a game changer, why are

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19:30

Always on the go, Robert Liva of GTP is ready to...

Vending & OCS Nation Podcast ·

2024/11/05

The host of Automatic Merchandiser’s Vending & OCS Nation, Bob Tullio, has said it before. He loves hearing about the journey of both operators and suppliers. Robert Liva has a good story. The owner of GTP – Graphics that Pop, is an animated, entertaining, candid and knowledgeable individual, especially when it comes to marketing and to serving clients in the convenience services industry. He started out in 1973 fixing pinball machines at the age of 13. When he arrived in Houston Texas in 1976,

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15:04

Coffee service will never be the same…but now is the...

Vending & OCS Nation Podcast ·

2024/08/27

Since the NAMA Show in May, while some operators are discouraged and turning away from coffee service, Bob Tullio has been beating the same drum, urging coffee service operators to ramp up their sales efforts.In this episode of Automatic Merchandiser’s Vending & OCS Nation, the podcast for the convenience services industry, Tullio looks at the upside and downside of the reality that OCS will never be the same – although, it’s hard to say “never” about anything in today’s world. What really

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18:48

Holiday House Distributing – Making an impact as a...

Vending & OCS Nation Podcast ·

2024/08/20

In this episode of Automatic Merchandiser’s Vending & OCS Nation, the podcast for the convenience services industry, host Bob Tullio sat down with Holiday House co-founders Butch and Lynn Winkler, partners for 48 in marriage and business, Barbara Russell, the vice president of sales and marketing for the company. You won’t believe what Barbara’s role was the first time she worked for Butch and Lynn.This is a story of hard-working people who have evolved within an industry — in this case, the

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64 results

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