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PODCAST

Podcasts – The Fair Housing Institute, Inc.

Podcasts – The Fair Housing Institute, Inc.

We provide comprehensive fair housing online training to protect you, your property and your company.

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All Episodes

Case Files: The Parrot That Sparked a Fair Housing...

Podcasts – The Fair Housing Institute, Inc. ·

2025/11/12

In this episode of Case Files, Jonathan Saar and attorney Leslie Tucker unpack a real fair housing dispute that began with emotional support parrots—and ended in a costly legal lesson. What started as an accommodation request turned into years of conflict involving noise complaints, retaliation claims, and a major settlement. Tune in to find out what went wrong, how HUD got involved, and the key takeaways every property manager should know.Key Lessons: 00:00 – Background: Resident with two

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Decorations, Parties & Compliance: Holiday Fair...

Podcasts – The Fair Housing Institute, Inc. ·

2025/11/05

The holidays can be a joyful season, but they also bring unique fair housing challenges for property managers. In this episode of Fair Housing Insiders, Michael Coughlin and attorney Leslie Tucker cover how to handle decorations, community parties, bulletin board postings, and resident-led events without creating compliance risks. Tune in for practical tips on keeping holiday practices fair and reminders on how staff training is always the best safeguard.Key Takeaways: 00:00 – Introduction:

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Case Files: Update on the Accessible Parking Case...

Podcasts – The Fair Housing Institute, Inc. ·

2025/10/22

This Case Files episode revisits the lawsuit involving Dr. Emma Adams, who was denied an accessible parking space at her condo complex. After years of delays, HUD found a violation of the Fair Housing Act. The court settlement required the Home Owners Association and its management company to make significant changes. Check out what happened!Key Lessons: Never delay or ignore accommodation requests. Written policies and staff training are critical for compliance. Accessible parking can

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The Fair Housing Guide Part 2: Employee...

Podcasts – The Fair Housing Institute, Inc. ·

2025/10/15

In Part 2 of our Fair Housing Employees series, Michael Coughlin and attorney Leslie Tucker tackle the question: When are employees personally responsible under the Fair Housing Act? This discussion dives into scenarios where individual liability may apply, including discriminatory statements, lack of training, and language barriers. The key message? Good intentions don’t erase liability—compliance and understanding are essential for every employee in housing operations.Key Takeaways: 00:01

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10:52

When Eviction Becomes Retaliation

Podcasts – The Fair Housing Institute, Inc. ·

2025/10/08

In this episode of the Fair Housing Insiders: Case Files, we review a recent retaliation lawsuit under the Fair Housing Act. What happens when a tenant files a fair housing complaint and the housing provider tries to evict them right after? Leslie Tucker, Fair Housing Attorney, breaks down the timeline, legal issues, and compliance lessons every property management professional needs to understand.Key Takeaways: 00:00 – Background: Rafael’s HUD complaint & eviction notice 02:48 – Why the

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10:44

The Fair Housing Guide Part 1: Employee Expectations...

Podcasts – The Fair Housing Institute, Inc. ·

2025/10/01

Your employees are the frontline of fair housing compliance. In this episode of the Fair Housing Insiders, Michael Coughlin and attorney Leslie Tucker discuss three key expectations housing providers should have of their staff:Ongoing training and refresher courses Asking for help when unsure Reporting potential fair housing incidents Learn how to build a culture of compliance where every employee—from maintenance to leasing—understands their responsibilities and helps protect your

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11:46

The Price of Parking Discrimination

Podcasts – The Fair Housing Institute, Inc. ·

2025/09/24

When is a parking policy more than just a parking policy? In this episode of the Fair Housing Insiders: Case Files, Leslie explores how Aon Management faced legal action for refusing assigned parking spaces as disability accommodations. Learn what the Fair Housing Act requires, why blanket policies can be discriminatory, and how staff training and proper procedures can protect both residents and housing providers. Key Takeaways: 00:00 – Testing Begins 01:49 – Consistent Responses Across

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8:47

Is Your Website Turning Renters Away? Website...

Podcasts – The Fair Housing Institute, Inc. ·

2025/09/17

In this episode of Fair Housing Insiders, host Michael Coughlin is joined by Kelly from ReciteMe to tackle an often-overlooked compliance issue: website accessibility in the property management industry. Many housing providers focus on physical accessibility, but forget that digital barriers—like untagged images, inaccessible PDFs, and poorly designed forms—can exclude prospective residents with disabilities. Kelly explains how the ADA applies to websites, common pitfalls property managers should

en-US

10:27

Case Files: ESA Denied After Online Provider...

Podcasts – The Fair Housing Institute, Inc. ·

2025/09/10

Emotional support animals (ESAs) are one of the most misunderstood topics in property management. In this episode of the Fair Housing Insiders: Case Files, Fair Housing Attorney Leslie Tucker breaks down the case United States v. Greenbrier Partners LLC—a powerful reminder of how mishandling an ESA request can lead to serious fair housing risks and impact residents’ well-being.Key Takeaways: 00:00 – ESA requests: Why this case matters 01:10 – Background: Graduate student seeks an

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26:22

ESA Letters & Sting Operations: Exposing Online Fraud

Podcasts – The Fair Housing Institute, Inc. ·

2025/09/03

Emotional Support Animal (ESA) fraud is on the rise—and it's costing housing providers time, money, and legal headaches. In this special episode of Fair Housing Insiders, Michael Coughlin sits down with Logan Miller from Our Pet Policy to expose the truth behind fake ESA letters, how sting operations are revealing unethical practices, and what steps property managers can take to protect themselves while remaining Fair Housing compliant. Whether you're dealing with suspicious ESA requests or just

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8:36

Case Files: When Mold, Disability, and Retaliation...

Podcasts – The Fair Housing Institute, Inc. ·

2025/08/27

Can a tenant be evicted after complaining about mold? In this episode of the Fair Housing Insiders: Case Files, we examine City of Buffalo v. Towne Housing LLC, where a tenant’s health-related concerns escalated into a legal battle over reasonable accommodations and retaliation. Learn how disability-related complaints intersect with fair housing protections—and what every property manager must know to stay compliant. Avoid legal missteps—watch now to protect your residents and your property.Time

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8:06

VAWA Certification: What Can Landlords Legally Request?

Podcasts – The Fair Housing Institute, Inc. ·

2025/08/20

In this episode of Fair Housing Insiders, we take a deep dive into VAWA (Violence Against Women Act) certification and what housing providers are legally allowed to request from residents seeking protection. Fair housing attorney Leslie Tucker joins Michael Coughlin to clarify the documentation process, address common mistakes, and emphasize the importance of written requests and staff training. Whether you manage a single site or multiple properties, understanding your obligations under VAWA is

en-US

9:09

Case Files: Evicted After Calling the Police—What the...

Podcasts – The Fair Housing Institute, Inc. ·

2025/08/18

Can a tenant be evicted for calling the police? In this episode of the Fair Housing Insiders: Case Files, we examine United States v. David and Lisa Montanis, where a tenant faced eviction after reporting domestic violence. Learn how the Violence Against Women Act (VAWA) protects tenants from retaliation, why verbal agreements don't override federal rights, and what every property manager must know to stay compliant. Avoid costly mistakes—watch now to understand your responsibilities under fair

en-US

14:47

Navigating Fair Housing During Federal Cuts:...

Podcasts – The Fair Housing Institute, Inc. ·

2025/08/06

In this special edition of Fair Housing Insiders, Michael, Leslie, and Kathi discuss how recent changes under the current administration are affecting HUD, FHEO, and the broader fair housing landscape. They break down how staffing cuts, shifts in DEI priorities, and reduced federal funding may impact enforcement and what property management professionals need to consider moving forward. Despite uncertainty, one thing remains clear: fair housing laws are still in effect, and staying proactive with

en-US

8:16

Case Files: Race, Retaliation, and a Landmark Fair...

Podcasts – The Fair Housing Institute, Inc. ·

2025/08/06

In this episode of Fair Housing Insiders: Case Files, we examine a campground discrimination case that resulted in a $750,000 jury verdict. The discussion highlights how the Fair Housing Act applies to non-traditional housing settings and the serious legal and financial consequences of discriminatory leasing practices. *Please note that while not stated, another family was involved in this case and was also awarded $100,000.00 for a total of $750,000. Key Takeaways 00:00 - Case

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13:35

Maintenance Staff Discrimination by Residents? Know...

Podcasts – The Fair Housing Institute, Inc. ·

2025/07/16

What happens when a resident discriminates against your staff—especially your maintenance team? In this episode of Fair Housing Insiders, attorney Leslie Tucker breaks down what rights employees have, which laws apply (hint: it’s not always the Fair Housing Act), and what property managers must do when facing resident harassment or discriminatory behavior. Learn key policies and best practices to protect your team and maintain a respectful, compliant workplace.Key Takeaways Title VII vs. Fair

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9:46

Case Files: A Decade Later—and Still Accountable

Podcasts – The Fair Housing Institute, Inc. ·

2025/07/09

In this episode of Fair Housing Insider's Case Files, Jonathan Saar and attorney Leslie Tucker discuss the significant federal case of United States versus Rockland County and Village of Spring Valley. The case highlights the consequences of neglecting fair housing obligations, stemming from complaints about discriminatory practices in housing marketing. The discussion covers the timeline of the lawsuit, the Voluntary Compliance Agreement (VCA) established to rectify the situation, and the recent

en-US

11:02

Fair Housing and Senior Housing: What’s Allowed?

Podcasts – The Fair Housing Institute, Inc. ·

2025/07/02

In this episode of Fair Housing Insiders, Michael Coughlin and Kathi Williams discuss the complexities of senior housing and the Fair Housing Act. They explore age restrictions, the unique provisions for housing for older persons, and the marketing strategies necessary to navigate the 80/20 rule. The conversation emphasizes the importance of legal compliance and effective marketing in senior housing management.Key Takeaways 00:00 Introduction to Senior Housing and Fair Housing Act 01:11

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7:51

Case Files: When HUD Pulled the Plug on Fair Housing...

Podcasts – The Fair Housing Institute, Inc. ·

2025/06/25

In this episode of Fair Housing Insiders Case Files, host Jonathan Saar and attorney Leslie Tucker discuss a recent emergency court case regarding the termination of 78 fair housing grants by HUD. The conversation covers the implications of these cuts on fair housing organizations, the potential impact on property managers, and the current status of the case. Despite the loss of funding, the Fair Housing Act remains in effect, and property managers are urged to maintain compliance and

en-US

5:17

Fair Housing and Resident Decorations: Know the Limits

Podcasts – The Fair Housing Institute, Inc. ·

2025/06/18

In this episode of Fair Housing Insiders, Michael Coughlin and Fair Housing Attorney Kathi Williams discuss the regulations surrounding the display of flags and decorations in residential properties. They explore the rights of property management to restrict displays, the implications for religious symbols, and the importance of consistency in enforcement. The conversation emphasizes the need for property managers to stay informed about fair housing laws and training. Chapters 00:00

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34 results

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