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PODCAST

Care Intelligence Revolution

Real-life stories in health and social care, discussions on the ground about how technology in health and social care is impacting care workers’ lives and daily jobs, all about person-centred care and how to transform your care to achieve Outstanding.

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All Episodes

37:42

Empowering Social Care Leadership with Carolyn...

Care Intelligence Revolution ·

2025/12/02

In this episode of the Care Intelligence Revolution podcast, the host welcomes Carolyn Tipper, an executive coach with significant real-world leadership experience in both global corporations and nonprofit organisations. Carolyn shares her journey from a finance and retail background to social care, highlighting the pivotal moments that led her to find joy and purpose in the sector. She discusses the importance of planning, creating capacity, and the power of a high-quality 'no' to help care leaders

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39:11

What do CQC actually look for in policies and...

Care Intelligence Revolution ·

2025/11/19

In this episode, Devan speaks with Julie Garrity, Former CQC Inspector, Registered Manager, and Regulatory Investigator with more than 20 years of frontline and regulatory experience. Julie breaks down what the CQC actually looks for when reviewing policies and procedures—and why many providers still fall short even when “the paperwork is done.”Whether you’re a Registered Manager, Clinical Lead, or care provider trying to strengthen governance, this conversation cuts through the noise and gives you

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46:03

Fixing the Policy Problem in Care with Shared...

Care Intelligence Revolution ·

2025/11/04

🎯 Episode Overview:Policies. Procedures. Compliance. Three words that strike fear or at least frustration into the hearts of care providers everywhere. But what if policy management didn’t have to be so confusing, costly, or isolating? In this episode of Care Intelligence, we uncover why policies are such a persistent pain point in social care and how two leading experts are working to change that. Joining host Ruth Kyle are Tim Dallinger and Tina Welford, two of the most respected figures in the

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45:41

Lessons from Big Care Enterprises to Family-Owned...

Care Intelligence Revolution ·

2025/10/28

What can care leaders learn from leading at every scale — from national providers to small, family-owned homes?In this episode, we sit down with Kevin Humphrys, CEO of Oakland Care Group, to explore the realities of leadership in social care — from navigating bureaucracy in large organisations to building trust and agility in smaller, family-led settings. Kevin’s career spans more than 15 years across the care sector, from Allied Healthcare to local charities, interim turnarounds, and now a

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38:11

The Pain of Policy and Governance for Registered...

Care Intelligence Revolution ·

2025/10/07

For every Registered Manager, the weight of governance and compliance can feel endless — countless hours writing, updating, and tracking policies just to stay compliant. It’s the side of care that no one talks about, yet it shapes everything.In this episode, we sit down with Lisa Basson, Director of Governance and Policy, and Kelly Mulhern, Director and Co-Founder of PGQ Solutions LTD — two seasoned leaders who’ve spent their careers transforming care services and supporting providers through the

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53:35

Supporting the Hidden Backbone of Care – with Liz...

Care Intelligence Revolution ·

2025/09/02

We welcome guest Liz Beh - the founder of Tressa Care, on the Care Intelligence Podcast. Liz discusses her journey from being a finance professional to starting Tressa Care, a social enterprise aimed at reducing burnout among care workers. We delve into the emotional, cultural, and professional challenges faced by care workers, particularly international immigrants. Liz shares moving stories of care workers overcoming immense challenges and emphasises the importance of emotional support, community,

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55:33

Solving the mental health crisis at frontline with...

Care Intelligence Revolution ·

2025/08/19

In this episode of the Care Intelligence podcast, we interview Dr. Mark Cox, an A&E doctor and co-founder of Orli Health, a digital platform aimed at improving children's mental health. Mark shares his journey from experiencing burnout to founding Orli with a mission to make mental health support accessible, fun, and human. The discussion covers the challenging environment in A&E for mental health patients, the importance of early intervention, and the role of digital tools in fostering

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52:27

Listening to the Frontline: Deborah Rozansky on Real...

Care Intelligence Revolution ·

2025/08/05

We sat down with Deborah Rozansky, Director at Social Care Institute for Excellence and co-founder of Scooter, to talk about what meaningful, lasting change in social care really looks like — and why it starts with listening to the people who do the work.In this episode: ✔️ Why the gap between policy and practice still hasn’t been closed ✔️ The emotional and practical toll of overlooked frontline needs ✔️ How Scooter is building real-time support for care workers, right where they need it ✔️ The

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50:53

Rebuilding Trust and Tech in Primary Care: A...

Care Intelligence Revolution ·

2025/07/22

In this powerful episode of Care Intelligence, we sit down with Dr. Thomas Micklewright — clinician, entrepreneur, and digital health leader — to unpack the urgent question: How do we keep innovation and patient care alive when the system feels like it’s crumbling?From front-line pressures as an ICB clinical lead grappling with 50% budget cuts, to the moral cost of lost services, Tom brings raw honesty and clarity about what’s really happening in primary care today. He shares his deep belief in

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41:02

Gen Z, Tech, and Compassion — A New Chapter in Social...

Care Intelligence Revolution ·

2025/07/08

In this episode of Care Intelligence, Bailey Greetham-Clark, a leading voice for youth engagement in social care, shares his remarkable journey. As the founder of Be Great Fitness and the Old Friend Club, Bailey has made significant contributions to the sector, from giving TEDx Talks to landing on Lincolnshire's '30 Under 30' list. He discusses his background, being raised by his grandmother, and how his early experiences shaped his passion for social care. Bailey also explores the impact of Gen Z's

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51:26

Outstanding in Caring and Transformational Leadership...

Care Intelligence Revolution ·

2025/06/24

Dr Dave Barker joins us for a powerful deep dive into what it really takes to turn around a struggling mental health hospital. Drawing on his leadership at multiple hospitals across the UK, where he helped achieve a CQC ‘Good’ rating and ‘Outstanding’ for Caring, Dr Barker shares hard-won lessons on improving clinical quality, building trust in teams, and creating a culture where staff and patients thrive. If you’ve ever wondered what great leadership looks like behind the scenes in healthcare, this

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21:42

Dr. Devan Moodley on Six Degrees East: Reimagining...

Care Intelligence Revolution ·

2025/06/17

Devan speaks on Six Degrees East, discussing his journey from medical school in South Africa to becoming a frontline doctor and eventually moving into management and business to address systemic inefficiencies in healthcare.He highlights Health Connect Care Intelligence, which leverages artificial intelligence to reduce administrative burdens and improve compliance in healthcare settings. Dr. Moodley emphasises the importance of a complete system redesign for effectively integrating AI and

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28:01

Legacy systems create broken processes ft. Dr Sai...

Care Intelligence Revolution ·

2025/05/27

“Less bureaucracy, more care.”That’s the future Dr. Sai Chuan believes in and one he’s actively working towards. On the 7th episode of The Care Intelligence Podcast, we sit down with this award-winning psychiatrist and medical director to explore the daily friction caused by compliance and admin in healthcare. From his experience in both the UK and Malaysia, Dr. Chuan shares just how much time is pulled away from patients, simply to tick boxes. But he also sees a better way forward. We talk about

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54:57

Devan on Health Automated: Solving the impossible...

Care Intelligence Revolution ·

2025/05/20

Dr. Devan Moodley - CEO of Health Connect guest-speaks on the Health Automated podcast hosted by Mark Topps and Jack White.The conversation tackles the controversial topics of the application of AI in health and social care, the impossible problem of compliance admin and how frontline staff are burdened with the weight of paperwork and multiple disconnected legacy systems.

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40:09

Turning around closure's notice to Outstanding:...

Care Intelligence Revolution ·

2025/05/13

Welcome to the latest episode of Care Intelligence Revolution, where we delve into the inspiring journey of Lindsay Lloyd, a mental health nurse and transformative leader. Lindsay shares her incredible experience in turning around Moston Grange, a care home that was once on the brink of closure, and how it achieved an Outstanding rating through empathetic leadership. Discover how Lindsay pioneered initiatives like Feelings Matter and Stuff of Life, challenging outdated task-based care systems and

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40:21

Revolutionising Social Care: Liam Palmer's Vision for...

Care Intelligence Revolution ·

2025/05/06

Welcome to another insightful episode of the Care Intelligence Revolution podcast. We are thrilled to have Liam Palmer with us today, an ex-registered manager, author, podcaster, and the CEO of Care Tech Guide, a leading platform in the care tech industry. With a unique background in operational leadership across healthcare and logistics, Liam brings a wealth of knowledge and experience to the table.In this episode, Liam discusses his fascinating journey from logistics to healthcare, highlighting

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49:52

Legacy systems and bureaucracy: We need radical...

Care Intelligence Revolution ·

2025/04/29

In this episode, we explore what the recent changes are surrounding the abolition of NHS England and the reduction of ICBs, how the bureaucracy layers of the NHS have been impacting the effectiveness and efficiency of delivering healthcare at the frontline, and how the legacy systems play into that.

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30:39

Transforming Care: Amanda Chadwick's Journey from...

Care Intelligence Revolution ·

2025/04/22

In this episode of the Care Intelligence Revolution, we delve into the extraordinary journey of Amanda Chadwick, MBE, who transformed a failing care facility into a model of excellence. Amanda discusses the challenges of navigating complex compliance systems, the importance of building trust with teams, and focusing on patient-centered care. Learn how embracing bold leadership and leveraging technology can lead to significant improvements in healthcare settings. If you're passionate about putting

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38:57

How recent NHS England abolishment is impacting...

Care Intelligence Revolution ·

2025/04/15

What do you do when the organisation that saved your life and shaped your entire career is suddenly at the centre of national headlines labelled abolished overnight? In this episode, we sit down with Craig Harris, a mental health nurse of 25 years, a leader in the NHS to talk through what it really feels like to lead through the chaos of large-scale change in the NHS.

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19 results

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