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PODCAST

Facility Voices

David Trask, National Director, ARC Facilities

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.Your host is David Trask, National Director and Industry Speaker at ARC Facilities.David brings you stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You"ll hear real-world stories

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All Episodes

42:22

From Assessment to Action: Why Facility Condition...

Facility Voices ·

2025/10/21

In this episode of Facility Voices, host David Trask talks with Shay Rankhorn, Partner at Facilities Diagnostics and former ASHE President (2022), about the real-world value of Facility Condition Assessments (FCAs) and how they help organizations plan smarter, safer, and more strategically. Shay shares lessons from his 27-year healthcare facilities career—spanning 22 hospitals—explaining how FCAs act like “a physical for your building.” He breaks down the importance of accurate data, risk sco...

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36:14

Facilities Mission: Customer Service Excellence

Facility Voices ·

2025/10/07

In this episode of Facility Voices, David Trask sits down with Victor Panchuk, Director of Campus Facilities at The Westminster Schools in Atlanta. Victor shares his journey from being a teenage exchange student from the former Soviet Union to leading facilities operations at one of the nation’s premier private K–12 campuses. He opens up about creating a mission statement for his facilities team that aligns with the school’s vision, the importance of servant leadership, and his innovative “Ma...

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31:05

Problem-Solving in the Age of AI: Tools, Teams, and...

Facility Voices ·

2025/09/23

In this episode of Facility Voices, host David Trask sits down with Steven Atkins, Director of Facilities Operations at Methodist Le Bonheur Healthcare in Memphis, Tennessee. Steven shares his journey from growing up in a construction family to leading facilities operations for a 3-million-square-foot hospital campus. The conversation dives into the role of AI in healthcare facilities—how it’s being used today for policies, planning, and energy optimization, and where it could go in predictiv...

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32:29

From Toolbox to Team Leader: How Passion and People...

Facility Voices ·

2025/09/09

In this episode of Facility Voices, David Trask sits down with Nick Queensland, Director of Facilities Management at Johns Hopkins Medicine. Nick shares his inspiring journey from maintenance technician to leadership, underscoring how passion and people are at the heart of a successful facilities career. From tackling recruitment and retention challenges to developing future leaders, Nick highlights why training, mentorship, and a positive work culture are essential for long-term success. He ...

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33:24

Built to Lead: Facility Wisdom from the Islands

Facility Voices ·

2025/08/18

In this episode of Facility Voices, David Trask sits down with Taylor Ayers, Director of Facilities for two major hospitals and 25 clinics across Hawaii. Taylor shares his unconventional path into healthcare facilities management, the importance of creating healing environments, and how collaboration within the Hawaii Society for Healthcare Engineering strengthens the industry. He offers practical strategies for selling ideas to leadership, from building a compelling business case to tailorin...

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38:52

Exploring Facilities Management at Space Center Houston

Facility Voices ·

2025/08/12

Erik Swindle, Vice President of Facilities Operations and Capital Projects at Space Center Houston, joins us to talk about managing one of the most iconic and complex nonprofit destinations in the country. With a 25-year career spanning global nonprofits, sustainable construction, museums, and hospitals, Erik shares how his diverse background helps him oversee infrastructure at a site housing NASA artifacts, massive HVAC systems, special events, and millions of international visitors. He disc...

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38:01

From Blueprints to Bedside: Leading Healthcare...

Facility Voices ·

2025/07/15

Michael Hoeflein, Regional Director of Maintenance and Facilities at University of Michigan Health Regional Network, joins host David Trask to explore the complexities of uniting facilities operations across six hospitals and 100 sites of care. With a background that spans design, construction, and operations, Michael shares how his wide-ranging experience has shaped his leadership approach—from navigating microcultures and regulatory readiness to building subject matter expertise within team...

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40:33

From Tools to Talent: Tackling the Skilled Trades...

Facility Voices ·

2025/06/30

In this episode of Facility Voices, David Trask sits down with Joe Fullington, E.d.D, MBA, CHFM, Director of Facility Services at Duke Health, to explore the growing urgency around skilled trades in healthcare facilities. Joe shares his unconventional journey from electrician to educator to facilities leader, and breaks down the real-world challenges of talent shortages, knowledge loss, and regulatory pressure. He also shares the internship program he helped develop—designed to bridge the gap...

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61:08

Building Effective Training Programs: Empowering...

Facility Voices ·

2025/06/17

David Trask speaks with Neyael Rubio-Delgado and James Anderson about the evolving landscape of facility management, especially in response to post-COVID staffing challenges, in this episode of Facility Voices. Drawing from their career experiences, Neyael and James talk about ESL programs, hands-on training, employee empowerment, and effective onboarding. They highlight how data-driven quality assurance and leadership support have transformed their approach to training and staff develo...

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38:47

Building a Future: A Vision for Proactive, Efficient...

Facility Voices ·

2025/06/03

In this episode of Facility Voices, David Trask chats with Salum Stutzer, Director of Facilities and Operations at Francis Howell School District, about leading a growing district that serves nearly 17,000 students and the challenges of aging infrastructure. Salum discusses proactive maintenance, professional development, and community engagement. He shares insights into the district’s bond program, strategies for modernizing facilities, and the role of transparency and collaboration. The con...

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45:10

Fast-Track Your Career in High-Demand Skilled Trades

Facility Voices ·

2025/05/19

David Trask speaks with John Voit and Rob Holmes from Forge Now about the critical need for skilled tradespeople in today’s workforce in this episode of Facility Voices. John and Rob explain how Forge Now’s vocational training program is helping close the skilled trades gap by preparing military personnel and other candidates for careers in HVAC, electrical, plumbing, and facilities maintenance. The discussion explores the rising demand for skilled trades, strong earning potential, and how te...

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35:16

Prepare for your Worst Day, Every Day: A Proactive...

Facility Voices ·

2025/05/05

David Trask interviews Trent McJunkin, Facilities and Maintenance Manager at Oshkosh Defense, about his journey from high school welding courses to a leadership role in facility management, in this episode of Facility Voices. Trent shares how his background in industrial electronics and automotive manufacturing has shaped his approach to building a world-class facilities department. The conversation covers how to build a people-first culture, proactive management strategies, and the value of ...

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32:18

Empowering Facilities Management at Houston ISD

Facility Voices ·

2025/04/15

In this episode of Facility Voices, David Trask sits down with Alicia Jolivette, Chief of Facilities and Maintenance Operations at Houston Independent School District. Alicia reflects on her journey from substitute clerk in 1996 to leading maintenance for 273 schools—sharing her perspective on navigating a district of this scale, the structured approach Houston ISD takes, and the challenges they face, especially around HVAC systems. Alicia also talks about the growing presence of women in lea...

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35:21

Transforming School Facilities with Data-Driven...

Facility Voices ·

2025/04/07

In this episode of Facility Voices, David Trask sits down with Alexander Villanueva, Director of Facilities, Maintenance, and Custodial Services at Waco Independent School District. Alexander shares his journey from Puerto Rico to Waco and how his construction background has shaped his approach to facility management. From tackling deferred maintenance to fostering a culture of transparency and accountability, Alexander discusses how data-driven decision-making, proactive maintenance, and str...

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23:46

Women in Facilities: Embracing Change, Empowering...

Facility Voices ·

2025/03/24

In this episode of Facility Voices, we continue our Women in Facilities series with Brooke Bohme, Director of Engineering at Children’s Health. Brooke shares how she transitioned from healthcare design to leading engineering teams in a hospital setting, highlighting the importance of mentorship and professional growth. She discusses the challenges of working in a male-dominated industry and her efforts to support the next generation of women in facilities. Brooke also talks about the $5 billi...

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29:59

Women in Facilities: Finding Purpose in Facilities...

Facility Voices ·

2025/03/11

In this week’s episode of Facility Voices, Shalita Myrick, Vice President for Administrative Services and Chief Operating Officer at Pacific Lutheran University, shares how her career in facilities management is driven by purpose and a commitment to helping others. She discusses PLU’s care-centered environment, the evolving perception of facilities management, and the lasting impact of the pandemic. Shalita also highlights opportunities for women in the industry, the importance of diversity o...

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29:00

Integrating AI and Human Expertise for Standardized...

Facility Voices ·

2025/02/25

In this episode of Facility Voices, David Trask chats with Mike Hollingsworth, Facilities and Fleet Manager at the City of Chandler, Arizona. Mike shares how his background in military service, aerospace maintenance, public works, and casino operations led him to facilities management. Managing 61 city buildings—including police stations, fire stations, and government offices—isn’t easy. Mike explains why having a "seat at the table" in city leadership is critical for securing funding and sup...

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33:00

Building a Skilled Workforce: The Role of Technical...

Facility Voices ·

2025/02/10

On this episode of Facility Voices, we chat with Mike Hollimon, Director of Facilities at Gwinnett Technical College, to explore the vital role facilities management plays in shaping higher education. Mike shares how his team goes beyond maintenance, creating opportunities for students and staff through mentorship and leadership development. He also discusses the challenges of managing a growing team, balancing priorities, and staying ahead in an ever-evolving field. With a passion for teamwo...

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29:54

Women in Facilities: Advocating for Yourself in...

Facility Voices ·

2025/01/28

In this episode of Facility Voices, Danielle Gathje, Vice President of Hospital Operations for Fairview Health Services, takes us through her career journey, from her early days as a biology major to her current leadership role at St. John’s Hospital in Minnesota. Danielle opens up about how mentorship shaped her career, the strategies she’s used to embrace challenges, and the leadership lessons she’s learned along the way.Listeners will gain insights into the critical role mentorship p...

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37:06

FM Insight: CPCC's Training, Partnerships, and Tech...

Facility Voices ·

2025/01/14

In this episode of Facility Voices, Lance Ollivierre from Central Piedmont Community College explains the strategies behind effective facilities management. From creating a robust preventive maintenance program to tackling deferred maintenance priorities, Lance shares the innovative approach his team used to transition from crisis mode to proactive planning.He also highlights the college's exciting Facilities Management Certificate Program, developed in collaboration with IFMA. This program a...

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86 results

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