[CFMS SERIES] Top Affiliate Owners on the No. 1...
This marks the third episode of a special CrossFit Podcast collaboration with the CrossFit Medical Society. In this episode, Jason Fernandez, longtime coach, Seminar Staff member, and co-founder of Best Hour of Their Day, and Matt Souza, 12-year affiliate owner of CrossFit Livermore, join host Jocelyn Rylee to dig into the overlooked fundamentals of hospitality, first impressions, and soft skills in CrossFit gyms. They share hard-earned lessons on onboarding, reducing friction, building
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