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PODCAST

SRM Focus

World Commerce & Contracting

Welcome to SRM Focus! In our inaugural episode, join host Zuzanna Briant, Director, Practice Lead for CCM at WorldCC, for actionable strategies and expert insights to supercharge your supplier relationships.

business non-profit

All Episodes

15:02

How AI Can Fast-Track Sustainability in Supply Chains

SRM Focus ·

2025/10/15

Let us know what you think! In this episode of SRM Focus, host Suzanna Bryant sits down with Sally Guy, CEO of World Commerce & Contracting, to explore how artificial intelligence is accelerating sustainability in global supply chains. From ESG risk monitoring to building stronger supplier partnerships, AI is rapidly reshaping how organizations manage sustainability. Sally shares real-world examples—from Coca-Cola’s real-time ESG monitoring to Unilever’s use of satellite AI to detect defo...

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13:49

The Paradox of Supplier Knowledge Sharing: Benefits,...

SRM Focus ·

2025/10/02

Let us know what you think! In this episode of SRM Focus, host Zuzanna Briant dives into one of the most intriguing challenges in supplier relationship management: the paradox of supplier knowledge sharing. Why do suppliers really share their expertise with buyers? What hidden risks emerge when relationships become too close? And how can organizations strike the right balance between trust, collaboration, and formal governance? Joining Zuzanna is Dr. Jie Chen, researcher at Leeds University B...

en-us

15:59

The Emotionally Intelligent Leader: Mastering...

SRM Focus ·

2025/09/19

Let us know what you think! In this episode of SRM Focus, host Zuzanna Briant sits down with leadership and AI expert Volker Ballueder to explore how emotional intelligence transforms contract management and supplier relationships. Discover why trust is the foundation of every agreement, the essential EI skills for negotiations, and how to preserve human connection in an age of automation and AI. Packed with practical advice—from active listening to managing stress and building resilience—thi...

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16:04

Supplier Value: Driving Innovation Fast

SRM Focus ·

2025/08/06

Let us know what you think! This week's episode tackles one of the most powerful drivers of value in Supplier Relationship Management: innovation. We'll explore quick, practical ways to stimulate supplier innovation and drive results through stronger collaboration. We are joined by Erika Reynolds, Supplier Relationship Management Lead at the UK Cabinet Office, who shares her expert insights on enabling innovation. This discussion highlights how to identify innovative suppliers, the steps to u...

en-us

13:53

Communication: SRM's Core Skill

SRM Focus ·

2025/07/23

Let us know what you think! This episode of SRM Focus tackles the cornerstone of successful Supplier Relationship Management: communication. We'll explore crucial communication tactics designed to transform your supplier relationships, providing immediate strategies for improvement. We are joined by Eero Halmari, an SRM expert from Valmet, who will share his valuable insights. This discussion will highlight key aspects of effective supplier dialogue, offering practical ways to foster transpar...

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15:07

AI in SRM: Practical First Steps – Using GenAI &...

SRM Focus ·

2025/07/02

Let us know what you think!

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18:49

SRM in Contracting: Lifecycle Integration

SRM Focus ·

2025/06/18

Let us know what you think! In this episode, we’re tackling a topic that’s essential to long-term supplier success but often overlooked — how SRM and contract management should work together throughout the supplier relationship. When done right, SRM and contracting are not two separate activities. They are deeply connected, and integrating them well can unlock significant value for both buyers and suppliers.

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15:21

Conflict Resolution: Fast Solutions

SRM Focus ·

2025/06/04

Let us know what you think! This week, Zuzanna welcomes Fayola-Maria Jack, CEO of Resolutiion and a leading expert in commercial dispute resolution. Drawing on the recent WorldCC conflicts and disputes report, Fay shares crucial insights into conflict resolution within Supplier Relationship Management (SRM). Learn to identify common dispute causes like ambiguous contract terms and misaligned expectations, and how to prevent them through real-time relationship management and deep communication...

en-us

14:07

SRM - What’s In It For You?

SRM Focus ·

2025/05/22

Let us know what you think! Welcome to SRM Focus! In our inaugural episode, join host Zuzanna Briant, Director, Practice Lead for CCM at WorldCC, for actionable strategies and expert insights to supercharge your supplier relationships. This week, Zuzanna welcomes Aaron Briant, the Director of Procurement and Supply Chain at Expereo, whose deep expertise spans operational excellence, strategic leadership, in the telecommunications sector. In this conversation, Aaron shares insights from his ca...

en-us

9 results

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