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PODCAST

The Professional Pet Sitter

Chenelle Conquest

Welcome to "The Professional Pet Sitter," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you"re a seasoned pro or just starting out, our podcast offers valuable coaching services and insights to help you thrive. Tune in for engaging discussions on pet care, business strategies, and the joys of working with animals. Perfect for anyone

business careers

All Episodes

00:15:14

35. The Pet Industry and Consumer Law

The Professional Pet Sitter ·

2025/11/09

In this episode, I unpack the key parts of Consumer Law that every pet care professional should understand, not just in Australia, but in other regions too.We talk about how these laws apply to things like deposits, refunds, cancellations, and fair trading, and what that means for the way you run your business.If you’ve ever had a client cancel last minute, ask for a refund after a completed booking, or question your policies, this episode will help you feel confident in how to respond.I’ve also

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00:22:10

34. Pet Industry Standards Need An Overhaul

The Professional Pet Sitter ·

2025/11/02

In this episode, I open up about something that’s been on my mind for a long time - the lack of structure, standards, and accountability in the pet care industry. I’ve seen first hand how much good this industry is capable of, but I’ve also seen what can happen when the wrong people take shortcuts or when basic standards aren’t in place.This episode isn’t about tearing anyone down. It’s about building something better. I truly believe we can have an industry that’s safe, respected, and sustainable,

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00:23:59

33. The Pet Industry Isn’t Easy

The Professional Pet Sitter ·

2025/10/26

In this episode, I’m talking about all the common myths and misconceptions about what it’s really like to work in the pet industry. People love to say it’s the dream job, all sunshine, dogs, and flexible hours, but the truth is, it’s hard. It’s emotional. It’s unpredictable. And it takes a lot more grit than people realise.I dive into the comparisons, the judgments, and the things that make this industry both incredibly rewarding and incredibly tough. This one’s for every sitter, walker, groomer,

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00:17:25

32. Where Is Your Pet Business Taking You

The Professional Pet Sitter ·

2025/10/19

A glimpse into the reality - and perhaps a bit of a reality check - regarding life after your pet care business. The hard truth is that no one can, or will work in this industry forever. At some point the party ends, and what are you going to have to show for it?This episode I dive into a small portion of what it was like to sell my business, and the gratitude I have for even being able to sell it and not walk away from nine years of hard work blood, sweat, and tears with nothing to show for it.This

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00:16:21

31. Easy Mistakes To Make In Your Pet Business

The Professional Pet Sitter ·

2025/10/12

In this episode, I’m pulling back the curtain and sharing the real, raw mistakes that cost me both money and peace over the years of building my pet care business. These are the lessons I learned the hard way, the ones I wish someone had told me when I started. From hiring too quickly to saying yes when I should’ve said no, every mistake shaped how I do business today. If you’re in the thick of growth or just starting out, this one will save you stress, time, and probably a few thousand dollars

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00:17:51

30. Starting A Pet Business From Scratch

The Professional Pet Sitter ·

2025/10/05

If I woke up tomorrow with no clients, no systems, and had to start all over again, this is exactly how I’d do it.After running and selling a multi six-figure pet sitting and dog walking business, I’ve made every mistake you can think of. In this episode, I’m sharing what I’d do differently from day one, the mindset I’d have, the systems I’d set up, and the boundaries I’d never skip again.We’ll talk about why most pet sitters fail (and how to make sure you’re not one of them), how to treat your

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00:09:28

29. You’re Still Making This Social Media Mistake

The Professional Pet Sitter ·

2025/09/28

It’s time to stop doing the same thing over and over and hoping for a different result Social media is not just a scrapbook - it’s a tool! Use it wisely. Stand out from the crowd, build relationships, connect! THAT is how we are getting booked in 2025 and into 2026This episode is short and sweet because I really do want the main point to get across that the same stuff you’re positing and getting no engagement from and no leads isn’t one day just going to start working Feeling uninspired? Join my

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00:14:37

28. 5 Places You’re Losing Money And You Don’t Even...

The Professional Pet Sitter ·

2025/09/21

Are you working hard in your pet sitting or dog walking business but still wondering where all the money goes? In this episode of The Professional Pet Sitter Podcast, I’m unpacking five hidden money leaks that silently drain your profits, and most owners don’t even realize they’re happening.I’ll walk you through:-The everyday habits that cost you thousands without you noticing-Why undercharging and “being nice” is keeping you stuck-How small inefficiencies in your systems eat into your bottom

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00:15:29

27. Can You Make Real Money Dog Walking?

The Professional Pet Sitter ·

2025/09/14

So many people wonder if pet sitting or dog walking can actually provide a real income, or if it’s just pocket money on the side. In this episode, I’m getting brutally honest about what it really takes to build a business that not only survives, but thrives.I’ll share:-Why hard work and persistence are the backbone of making real money in this industry-The importance of boundaries and valuing your time from day one-How strong willpower and resilience separate hobby sitters from business owners-The

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00:20:27

26. Policies And Procedures You Must Have

The Professional Pet Sitter ·

2025/09/07

In this episode, I’m diving into the essential policies and procedures every pet business owner needs to put in place to create strong foundations and protect both your clients and your team. Having clear systems isn’t just about covering yourself legally, it also builds trust, professionalism, and consistency, which are the backbone of a successful business.I’ll walk you through the non-negotiables, from contracts and cancellation policies, to staff handbooks and emergency procedures. If you’ve

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00:15:23

25. Top 5 Ways To Convert Leads To Clients

The Professional Pet Sitter ·

2025/08/31

In this episode, I’m breaking down the top five strategies you can use to turn casual inquiries into committed leads for your pet care business. It’s one thing to get attention, but it’s another to actually convert that interest into paying clients and that’s where the real growth happens.You’ll learn:-How to respond quickly and effectively so inquiries don’t go cold-The importance of having a clear process and structured communication-How to add personal touches that make potential clients feel

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00:18:04

24. Regrets and Self-Worth

The Professional Pet Sitter ·

2025/08/24

Oh, so you expected there to come a time where business just became easy all the time and nothing ever went wrong? … well let me tell you, that’s just not how it works It doesn’t matter how successful someone is or how long they have been in business - there will never be a time where things don’t fall apart, need fixing, need reassessing, make you want to tear your hair out and question your life choices hahaIt does matter however the way you choose to handle this. Pity party or self-reassurance

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00:26:02

23. Swapping From Platform To Independent - You’ll...

The Professional Pet Sitter ·

2025/08/17

Join me this week while I give you the total low-down on swapping from working as a “contractor” on certain platforms - for legal reasons all names have been redacted and hilariously dubbed over haha.. I got asked on TikTok the best way to transition to working for yourself independently and I will ALWAYS support and push for this. I will always push for professionalism and fair pay and treatment of the dedicated workers in this industry and moving away from bigger platforms with bad reps is only

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00:33:18

22. Advice On Common Sticky Scenarios

The Professional Pet Sitter ·

2025/08/10

This week I searched through several pet industry forums to find the most commonly asked questions or scenarios you all look for advice or guidance on and gave my take on each From charging for holiday rates, discounts, and what to do if you’re fully booked and something happens to you that means you can’t carry out your work for weeks (or worse - yikes) I have insight into the things I can see you’re having the most trouble with deciding on the most appropriate course of action and have plenty of

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00:13:28

21. Contractors vs Employees: What You’re Getting Wrong

The Professional Pet Sitter ·

2025/08/03

In this episode, we’re clearing up one of the most misunderstood areas in the pet care industry, the difference between a contractor and an employee. I’ve seen so many business owners hire “contractors” when what they’ve really created is an employment situation… and trust me, the ATO won’t look the other way.We’ll break down what defines a contractor vs. an employee (it’s not just about an ABN!), the pros and cons of each, and when it’s appropriate to hire one over the other. I’m also sharing the

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00:34:18

20. Solo Walker Q & A

The Professional Pet Sitter ·

2025/07/27

This episode is for the solo entrepreneurs. I had some amazing questions come in from one listener so this episode is pretty much dedicated to them haha. It features some common questions and scenarios you would all be facing and how to handle them. I explain how I’ve handled these situations myself, or exactly how I would manage it Enjoyed this episode? Please feel leave us a rating and review as it helps reach more pet business owners who would love to be receiving all this free value we put out

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00:09:45

19. Ensuring You Only Work With Your Ideal Client

The Professional Pet Sitter ·

2025/07/20

In this episode, we’re talking about how to protect your time and energy by getting really clear on who your ideal client actually is, and how to spot a mismatch early.I walk you through why it’s so important to vet new enquiries properly before you commit to a meet and greet. That means getting honest about your own deal breakers and asking the right questions up front, on the phone or via email, to figure out if this client is even worth meeting.You’ll hear real examples of red flags and how to

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00:21:20

18. Handling Your Content Being Copied

The Professional Pet Sitter ·

2025/07/13

Let’s talk about the elephant in the room: content copying.In this episode, I’m sharing my personal story of being relentlessly copied for 18 months straight. The wording, the offers, the ideas, all of it. It wasn’t flattering. It was exhausting. And honestly, it affected me more than I’d like to admit.If you’ve ever felt the sting of watching someone mimic your work, or felt stuck wondering whether to confront it, ignore it, or give up, this one’s for you.Here’s what I cover:How I found out my

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00:16:08

17. How To Speak To Your Ideal Client

The Professional Pet Sitter ·

2025/07/06

In this episode, we’re diving into what it really means to “speak to your ideal client”, because let’s be honest, it’s one of those phrases everyone throws around but rarely explains.I walk you through what this concept looks like in action and why it’s one of the most powerful shifts you can make in your pet business. I share real world examples of how your messaging can either attract or repel the right people, and how small changes in your wording can lead to more aligned bookings, better

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00:35:54

16. 3 Painful Clients That Taught Me Some Valuable...

The Professional Pet Sitter ·

2025/06/29

In this episode, I share three difficult client experiences from my time running a pet sitting business, along with the valuable lessons that came from each situation.I talk through how I ended up severely undercharging for a demanding job, what happened when I allowed a client to constantly overstep my boundaries, and how I learned to recognise red flags before taking on new work - yikes haha. These stories are real, honest, and shared with the intention of helping other business owners feel less

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