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PODCAST

The Exam Room

Dr. Rhiannon Winsor

The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation. 🎧 New episodes every Wednesday.

health & fitness medicine

All Episodes

19:31

Value Based Care: Promise vs Reality with Dr. Ben...

The Exam Room ·

2026/04/22

Is value-based care actually working—or is it falling short of expectations? In Part 1 of this two-part Exam Room Podcast series, Dr. Rhiannon Winsor sits down with Dr. Ben Schwartz, a former orthopedic surgeon turned healthcare leader, to take a critical look at value-based care in practice. From bundled payment models to CMS strategy, this conversation explores the gap between theory and reality—why some models have struggled, what's driving provider frustration, and whether the system is evolving

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23:27

From Metrics to Meaning: Rethinking Healthcare...

The Exam Room ·

2026/04/15

Are we measuring the right things in healthcare—or just the easiest things to track? In Part 2 of this Exam Room Podcast series, Dr. Rhiannon Winsor continues her conversation with healthcare advisor Kathy Letendre, diving into the critical difference between outputs and outcomes. This episode explores how over-reliance on productivity metrics and proxy measures can distort priorities, contribute to clinician burnout, and limit real progress. Kathy shares practical insights on how organizations can

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16:43

What Healthcare Gets Wrong About Transformation with...

The Exam Room ·

2026/04/08

What does real transformation in healthcare actually look like? In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with healthcare advisor and former executive Kathy Letendre to challenge a common assumption: that improvement comes from quick fixes and rapid change. Instead, this conversation explores why meaningful, lasting transformation takes time—and why many organizations struggle when they try to move too fast. Drawing on her experience helping healthcare systems move from

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16:41

Building Better Systems for Frontline Healthcare...

The Exam Room ·

2026/04/01

In the final episode of this three-part series, The Exam Room concludes its conversation with Joslyn Mikeworth, a community health worker at Canyonlands Healthcare, with a focus on growth, accountability, and what it takes to create better systems for frontline healthcare workers. Building on earlier conversations about frontline realities and advocacy, this episode explores what meaningful change can look like in practice. Joslyn reflects on lessons learned from challenging workplace experiences

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19:01

The Importance of Being Heard in Healthcare - With...

The Exam Room ·

2026/03/26

In Part Two of this three-part series, The Exam Room continues its conversation with Joslyn Mikeworth, a community health worker at Canyonlands Healthcare, exploring the realities of advocacy and workplace culture on the frontlines of healthcare. Joslyn shares candid experiences navigating environments where support isn't always consistent, and where speaking up can feel difficult — but necessary. She reflects on the emotional toll of feeling unheard, as well as the importance of advocating for both

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21:22

The Frontline of Care: Stories from a Community...

The Exam Room ·

2026/03/18

In this episode of The Exam Room, Dr. Rhiannon Winsor sits down with Joslyn Mikeworth, a community health worker at Canyonlands Healthcare, to explore what it's really like to work on the frontlines of rural healthcare. Joslyn shares her journey through multiple healthcare roles — from CNA to medical assistant to community health worker — and how those experiences shape the way she connects with patients today. She explains how community health workers help bridge the gap between clinical care and

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Supporting New Nurses Before They Walk Away with...

The Exam Room ·

2026/03/11

Why do so many nurses leave during their first year? In this episode, Dr. Rhiannon Winsor speaks with nurse leader Heidi Sanborn about the growing challenges facing new nurses as they enter the workforce. They discuss burnout, workplace pressures, gaps between academic training and clinical practice, and the long-term effects of the COVID-19 pandemic on nursing education. The conversation also explores how healthcare leaders can better support nurses by recognizing early warning signs of

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18:46

Why Nurses Are Leaving — And What We Can Do About It...

The Exam Room ·

2026/03/04

In this episode of The Exam Room, Dr. Rhiannon Winsor sits down with Heidi Sanborn, clinical professor at the Edson College of Nursing and Health Innovation at Arizona State University, to explore one of the most pressing challenges in health care today: nurse retention and burnout. Drawing from her unique background in technology, bedside nursing, leadership, and academia, Heidi shares how systems design — both physical and digital — often fails when frontline staff are not intentionally included

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13:33

Medicaid Unwinding and the Future of Community Health...

The Exam Room ·

2026/02/27

In the final episode of this three-part series, The Exam Room concludes its conversation with Jessica Yanow, president and CEO of the Arizona Alliance for Community Health Centers. This episode focuses on Medicaid unwinding, coverage retention strategies, and what health centers have learned from recent policy transitions. Jessica shares how Arizona's coordinated efforts — including data sharing, renewal alignment, outreach workflows, and "no wrong door" enrollment approaches — helped minimize

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18:34

The Future of Community Health Centers, Part 2:...

The Exam Room ·

2026/02/19

In Part Two of this three-part series, The Exam Room continues its conversation with Jessica Yanow, president and CEO of the Arizona Alliance for Community Health Centers. This episode focuses on the growing importance of partnerships and innovation in strengthening community health. Jessica discusses how health centers are collaborating with housing providers, public health agencies, schools, health plans, and other community organizations to address the non-medical factors that influence health

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20:37

The Future of Community Health Centers, Part 1:...

The Exam Room ·

2026/02/13

In Part One of this three-part series, The Exam Room welcomes back Jessica Yanow, president and CEO of the Arizona Alliance for Community Health Centers, for a deeper conversation about the forces shaping primary care in Arizona and across the country. This episode focuses on the evolving policy and funding landscape facing community health centers. Jessica discusses regulatory changes, Medicaid shifts, and the growing financial pressures created by changes in payer mix and rising numbers of

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10:33

Why Health Care Payment Models Shape Patient Outcomes

The Exam Room ·

2026/02/04

In the final part of this three-part series, The Exam Room concludes its conversation with Dr. Mary O'Connor, orthopedic surgeon and national leader in prevention-focused, value-based musculoskeletal care. This episode explores the structural and financial realities shaping health care delivery in the United States — and how those realities influence patient outcomes. Dr. O'Connor highlights the critical role Federally Qualified Health Centers (FQHCs) play in supporting whole-person,

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17:44

Why Behavior Change Starts With Emotion, Not...

The Exam Room ·

2026/01/28

In Part Two of this ongoing series, The Exam Room continues its conversation with Dr. Mary O'Connor, orthopedic surgeon and national leader in prevention-focused, value-based musculoskeletal care. This episode explores why patients are often more influenced by the experiences of other patients than by clinical advice alone — and why emotional readiness, trust, and peer support play a critical role in lasting behavior change. Dr. O'Connor explains how health coaches, community-based programs, and

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19:57

The Missing Piece in Health Care: Behavior,...

The Exam Room ·

2026/01/21

In today's health care system, medical care often begins after people are already in pain — but research shows that medical treatment accounts for only a small fraction of what actually determines health. In Part One of this multi-part conversation, The Exam Room welcomes Dr. Mary O'Connor, orthopedic surgeon, former Mayo Clinic and Yale faculty member, and co-founder of innovative health organizations focused on movement, prevention, and equity. Dr. O'Connor explains why she believes we don't have

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14:28

Patient Agency, Access, and the Future of Care with...

The Exam Room ·

2025/12/31

How do health systems move from adopting digital tools to building strategies that truly last? In the final episode of this three-part Exam Room Podcast series, Dr. Rhiannon Winsor concludes her conversation with Dr. Ami Bhatt, cardiologist and Chief Innovation Officer at the American College of Cardiology, by focusing on sustainability, access, and the future of patient-centered care. Dr. Bhatt explains why successful digital health adoption depends on infrastructure, communication, and shared

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14:55

Can Technology Help Health Care Feel Human Again?...

The Exam Room ·

2025/12/24

Is technology pulling health care away from human connection — or helping us get back to it? In Part Two of this three-part series on The Exam Room Podcast, Dr. Rhiannon Winsor continues her conversation with Dr. Ami Bhatt, cardiologist and Chief Innovation Officer at the American College of Cardiology, to explore how digital tools and AI can support truly human-centered care. Dr. Bhatt reflects on how modern health care has shifted from deeply personal relationships to time-limited, data-heavy

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17:05

Prescribing Time: Rethinking Health, Prevention, and...

The Exam Room ·

2025/12/17

What happens when digital innovation meets human-centered care? In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with Dr. Ami Bhatt — cardiologist and Chief Innovation Officer at the American College of Cardiology — to explore the evolving role of digital health and what it means for patients and providers alike. Dr. Bhatt shares her journey from caring for adults with congenital heart disease to becoming an early adopter of telemedicine long before the COVID-19 pandemic

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36:04

From Pandemic Fix to Permanent Care: How to Do...

The Exam Room ·

2025/12/10

Telehealth is no longer just a temporary solution—it's a permanent part of modern healthcare. In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with telehealth and workflow expert Christian Milaster to explore how health centers can move beyond "bolted-on" virtual visits and build fully integrated, high-quality telehealth programs. This wide-ranging conversation breaks down the seven core telehealth workflows—scheduling, onboarding, virtual rooming, the visit itself, follow-up,

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31:29

From Shame to Support: A Better Approach to Patient...

The Exam Room ·

2025/11/26

In Episode 3 of our health literacy series, Dr. Rhiannon Winsor and Dr. Catina O'Leary explore what it really takes for healthcare leadership to support clear communication and meaningful behavior change. Dr. O'Leary shares why health systems often struggle to prioritize health literacy, how external experts can help overcome internal barriers, and why written materials—not just verbal explanations—are critical for safety and understanding. They discuss the realities of behavior change, the

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27:07

Beyond Reading Levels: Redefining Health Literacy for...

The Exam Room ·

2025/11/19

Health literacy is not about reading level, it's about relationships, understanding, and trust. In this powerful episode of The Exam Room Podcast, Dr. Rhiannon Winsor and Dr. Catina O'Leary, President and CEO of Health Literacy Media, discuss how true health literacy starts with empathy and communication, not handouts or digital platforms. Dr. O'Leary explains why health literacy is "a state, not a trait," and how every member of a healthcare team, from front desk staff to physicians, plays a role

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51 results

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