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PODCAST

The Exam Room

Dr. Rhiannon Winsor

The Exam Room brings you real conversations about value-based care, patient-centered health, and improving outcomes. Join experts and frontline leaders each week as they share strategies, challenges, and innovations shaping the future of care delivery. Perfect for providers, health administrators, and anyone passionate about healthcare transformation. 🎧 New episodes every Wednesday.

health & fitness medicine

All Episodes

14:28

Patient Agency, Access, and the Future of Care with...

The Exam Room ·

2025/12/31

How do health systems move from adopting digital tools to building strategies that truly last? In the final episode of this three-part Exam Room Podcast series, Dr. Rhiannon Winsor concludes her conversation with Dr. Ami Bhatt, cardiologist and Chief Innovation Officer at the American College of Cardiology, by focusing on sustainability, access, and the future of patient-centered care. Dr. Bhatt explains why successful digital health adoption depends on infrastructure, communication, and shared

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14:55

Can Technology Help Health Care Feel Human Again?...

The Exam Room ·

2025/12/24

Is technology pulling health care away from human connection — or helping us get back to it? In Part Two of this three-part series on The Exam Room Podcast, Dr. Rhiannon Winsor continues her conversation with Dr. Ami Bhatt, cardiologist and Chief Innovation Officer at the American College of Cardiology, to explore how digital tools and AI can support truly human-centered care. Dr. Bhatt reflects on how modern health care has shifted from deeply personal relationships to time-limited, data-heavy

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17:05

Prescribing Time: Rethinking Health, Prevention, and...

The Exam Room ·

2025/12/17

What happens when digital innovation meets human-centered care? In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with Dr. Ami Bhatt — cardiologist and Chief Innovation Officer at the American College of Cardiology — to explore the evolving role of digital health and what it means for patients and providers alike. Dr. Bhatt shares her journey from caring for adults with congenital heart disease to becoming an early adopter of telemedicine long before the COVID-19 pandemic

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36:04

From Pandemic Fix to Permanent Care: How to Do...

The Exam Room ·

2025/12/10

Telehealth is no longer just a temporary solution—it's a permanent part of modern healthcare. In this episode of The Exam Room Podcast, Dr. Rhiannon Winsor sits down with telehealth and workflow expert Christian Milaster to explore how health centers can move beyond "bolted-on" virtual visits and build fully integrated, high-quality telehealth programs. This wide-ranging conversation breaks down the seven core telehealth workflows—scheduling, onboarding, virtual rooming, the visit itself, follow-up,

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31:29

From Shame to Support: A Better Approach to Patient...

The Exam Room ·

2025/11/26

In Episode 3 of our health literacy series, Dr. Rhiannon Winsor and Dr. Catina O'Leary explore what it really takes for healthcare leadership to support clear communication and meaningful behavior change. Dr. O'Leary shares why health systems often struggle to prioritize health literacy, how external experts can help overcome internal barriers, and why written materials—not just verbal explanations—are critical for safety and understanding. They discuss the realities of behavior change, the

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27:07

Beyond Reading Levels: Redefining Health Literacy for...

The Exam Room ·

2025/11/19

Health literacy is not about reading level, it's about relationships, understanding, and trust. In this powerful episode of The Exam Room Podcast, Dr. Rhiannon Winsor and Dr. Catina O'Leary, President and CEO of Health Literacy Media, discuss how true health literacy starts with empathy and communication, not handouts or digital platforms. Dr. O'Leary explains why health literacy is "a state, not a trait," and how every member of a healthcare team, from front desk staff to physicians, plays a role

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25:39

Health Literacy Starts at the Front Door: Dr. Catina...

The Exam Room ·

2025/11/12

In this first episode of our new series on health literacy, Dr. Rhiannon Winsor speaks with Dr. Catina O'Leary, President and CEO of Health Literacy Media. Dr. O'Leary shares her inspiring journey from social work and behavioral research to leading a global nonprofit dedicated to making healthcare communication clear and actionable. They discuss how communication drives behavior change, what it means to build a health literate organization, and how small shifts in language can have a big impact on

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17:14

Dinner and a Show: Building Genuine Rapport with...

The Exam Room ·

2025/11/05

In this episode of The Exam Room Podcast, Dr. Andy Mayberry joins Dr. Rhiannon Winsor to discuss what it really takes to build rapport with patients. Using his signature "dinner and a show" philosophy, Dr. Mayberry explains why medicine isn't just about getting the diagnosis right — it's also about connection, empathy, and being real. He shares stories from his 25 years in medicine, showing how humor, small talk, and remembering the little details can make all the difference in patient trust and

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23:05

Closing Care Gaps: How Data and Teamwork Improve...

The Exam Room ·

2025/10/28

In this follow-up conversation with Dr. Andy Mayberry, a longtime rural family physician with Chiricahua Community Health Centers, we explore how to close care gaps and strengthen care for high-risk patients through better data, communication, and teamwork. Dr. Mayberry explains why annual wellness visits are the foundation of preventive care and how consistent provider-patient relationships drive better outcomes. From care gap reports to risk adjustment scores, he offers a clear-eyed look at the

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20:53

Prevention in Practice: Managing High-Risk Patients...

The Exam Room ·

2025/10/23

In this insightful episode, Dr. Rhiannon Winsor sits down with Dr. Andy Mayberry, a longtime family physician at Chiricahua Community Health Centers, to explore the art and science of managing high-risk patients. From chronic disease and smoking cessation to care coordination and patient follow-up, Dr. Mayberry explains how proactive communication, preventive screenings, and consistent visits can dramatically improve outcomes. He also discusses the Risk Adjustment Factor (RAF) score as a useful

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16:50

From Webside Manner to Innovation Maturity: Making...

The Exam Room ·

2025/10/15

In this powerful follow-up episode, Christian Milaster returns to discuss the Innovation Adoption Maturity Model, a systems-level approach that helps health centers understand where they are, where they’re going, and how to get there. He and Dr. Winsor dive deep into what it takes to truly adopt innovation: clinician buy-in, leadership alignment, workflow redesign, and empathetic virtual care. From "webside manner" training to uncovering hidden motivators, this episode is packed with actionable

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20:03

Innovation Without the Hype: Practical Digital...

The Exam Room ·

2025/10/08

In this episode, Dr. Rhiannon Winsor is joined by Christian Milaster, founder of Ingenium Digital Health Advisors, to explore what true innovation looks like in health care; beyond buzzwords and tech trends. Christian draws on decades of experience, from Mayo Clinic to rural health centers, to explain how FQHCs can adopt digital tools and redesign workflows without overwhelming their teams. From secret shoppers to rethinking pain clinics, this episode reframes innovation as a mindset, not a luxury,

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24:39

The Future of Health Centers: Vision, Value, and...

The Exam Room ·

2025/10/01

Join Dr. Rhiannon Winsor and Dr. Robert Babyar as they envision the health center of 2030, where integrated services, mission-driven staffing, and strong community impact define success. Learn how Adelante is working toward being Arizona’s top FQHC, why value-based care remains essential, and how creative partnerships can fuel innovation. This episode is packed with ideas to help leaders plan strategically and inspire their teams.

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14:47

Staying Mission-Strong Through Change: Communication,...

The Exam Room ·

2025/09/24

Dr. Rhiannon Winsor and Dr. Robert Babyar explore strategies for navigating change without losing sight of your mission. Topics include innovative staff communication tools like “Daily Dose,” preparing for potential Medicaid changes, and finding the positives in policy shifts. Whether you’re managing a rural clinic or a large urban health center, this episode offers inspiration and practical tips for staying mission-focused in uncertain times.

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27:18

Measuring What Matters: Quality, Outcomes, and...

The Exam Room ·

2025/09/17

From quality metrics to community engagement, Dr. Rhiannon Winsor and Dr. Robert Babyar discuss how health centers can measure what truly matters. Learn why data alone isn’t enough, how to build partnerships that amplify impact, and ways to align your team around a shared definition of success. Packed with real-world insights from Adelante Health Center, this episode is a must-listen for anyone aiming to elevate outcomes in value-based care.

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23:17

Building a Culture of Mission-Driven Care: Lessons...

The Exam Room ·

2025/09/10

Dr. Rhiannon Winsor and Dr. Robert Babyar dive into what it takes to create a health center culture rooted in mission, collaboration, and community trust. They discuss strategies for staff engagement, leadership development, and avoiding “scope creep” so health centers can stay focused on what matters most, patient care. Whether you’re leading an FQHC, part of a care team, or working in healthcare strategy, you’ll find practical takeaways to strengthen your organization’s culture and impact.

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18:42

Data, Dashboards, and the Future of Forecasting in...

The Exam Room ·

2025/09/03

In the final installment of this three-part series, Shaun Romero joins Dr. Winsor to tackle one of the thorniest problems in value-based care: delayed, disconnected data. They explore how FQHCs and ACOs can work together to reduce data latency, improve patient communication, and automate clinical insights. From forecasting trends to texting patients, Shaun offers pragmatic solutions for transforming operational chaos into coordinated care, one dashboard at a time.

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30:41

Caring Beyond the Chassis: How Standardizing...

The Exam Room ·

2025/08/27

What if every patient received value-based care, regardless of their insurance plan? Shaun Romero returns to The Exam Room to unpack the cultural and operational shift needed to make this possible. From challenging the fee-for-service “chassis” to reducing clinician burnout, Shaun and Dr. Winsor explore how standardizing care workflows can improve quality, rebuild trust, and reduce friction for overburdened providers. They discuss the human cost of fragmented care, the importance of relational

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21:36

Breaking Barriers: Reimagining Data and Workflows in...

The Exam Room ·

2025/08/20

In this episode of The Exam Room, Dr. Rhiannon Winsor sits down with Shaun Romero, co-CEO of Medwest LLC, to explore how frontline innovation and simplified workflows are helping providers thrive in value-based care models. Shaun shares his personal journey, sparked by his wife's experience as a primary care physician, and explains how Medwest is transforming clinical data into actionable insight. Together, they discuss the challenges FQHCs face with data fragmentation, EHR complexity, and

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20:43

Illness Identity, Empowerment & Grey Space: The...

The Exam Room ·

2025/08/13

In this episode with Claudia Cometa, she and Dr. Rhiannon Winsor explore the emotional and psychological side of healthcare communication, focusing on illness identity, grey space, and how language can either empower or disempower. Claudia shares how to reframe chronic illness, promote patient resilience, and build trust using trauma-informed communication strategies. Ideal for clinicians, health center teams, and anyone working in value-based primary care, this conversation is a guide to healing

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37 results

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