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PODCAST

Leading Outward

The Arbinger Institute

You don’t need another podcast full of vague leadership platitudes. You need real answers to the people problems that stall performance. Leading Outward from The Arbinger Institute goes beyond theory. We coach leaders in real time to tackle their messiest issues—culture breakdowns, accountability failures, conflict and blame, and team dysfunction. We also bring you behind the scenes with executives and leaders of all varieties from around the world to break down how they are solving their most

business management

All Episodes

38:23

How listening wins in wars and workplaces.

Leading Outward ·

2025/11/04

What if the key to influence isn’t knowing—but admitting you don’t? Could the most powerful leaders be the ones most willing to learn and be changed by what they hear?In this episode, former wartime interrogator Eric Maddox and business president David White reveal how empathetic listening proved equally effective in the hunt for Saddam Hussein and in rebuilding trust with a frustrated community. Together, they show that genuine influence begins when we let go of needing to know and instead listen

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30:01

Who we are is who we are together.

Leading Outward ·

2025/10/28

What if the very pain we hide is what could heal us? And what if the people who trigger our pain are the ones we most need to connect with?In this part two of this Summit 2022 session, Nate Mitchell and participants wrestle with what it means to “become part of we.” Through personal experiences and reflection, they reveal how connecting with others through our pain opens the door to the connection we crave.Ideas we explore:2:15 – Peace and pain can coexist.5:20 – We remember who we are through

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31:06

The pain of forgetting we belong to each other.

Leading Outward ·

2025/10/21

If connection is what makes us human, why do we keep pulling away? And at what point does hiding my pain become more painful than the pain itself?In this episode, we take you inside one of our past Summits as Nate Mitchell explores the idea that humanity isn’t something we carry inside ourselves but exists in the space between us. Through stories and raw conversation, he reveals why isolation feels unbearable: because it’s not human. We only truly exist—as selves, as souls, as human beings—in

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35:36

I signed up to coach baseball. I got a leadership...

Leading Outward ·

2025/10/14

If influence is what makes leadership possible, what creates influence? And does how we influence change across settings or are the principles the same?In this episode, Arbinger’s Bryan Fulkerson takes outward mindset principles from the boardroom to the baseball field and discovers that the fundamentals of leadership are universal. Across age and context, positive influence grows from the same source: how we see and treat the people we lead.Ideas we explore:02:14 – What to do when you discover

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22:50

When did saving lives become just surviving shifts?

Leading Outward ·

2025/10/07

How do you improve patient and client outcomes? Is it possible to prevent burnout in high-pressure fields?In this episode, surgical oncologist Dr. Laura Lambert explores what leaders can learn from the operating room and what it truly means to have the privilege of caring for another human being, whether as a doctor or as a leader.Ideas we explore:03:47 – She never wanted to be a doctor...here’s what changed her mind.06:55 – What surgeons teach new doctors and why it’s a problem.09:47 – How an

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27:53

How to cut costs without killing your company.

Leading Outward ·

2025/09/30

What if the pressure to cut costs could actually unlock innovation?In this episode, former Fortune 500 division president Louise Francesconi and Arbinger consultants Mike Merchant and Duane Boyce share how two organizations on opposite ends of the globe faced the impossible mandate of cutting $100 million. Instead of collapsing under pressure, their leaders discovered how an outward mindset transformed fear, resistance, and self-preservation into collaboration, creativity, and lasting results.Ideas

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30:54

Coaching leaders to confront the fears they can’t...

Leading Outward ·

2025/09/23

What if our strengths, values, and even our success are the blind spots that keep us stuck?In this episode, Gill Campbell—seasoned executive coach and co-leader of Arbinger UK—shares her personal journey and how she helps senior leaders uncover what’s really blocking their growth. From the hidden fear of being exposed to the subtle ways we self-sabotage, Gill unpacks the surprising truths that coaching reveals and how leaders can finally move forward.Ideas we explore:02:14 – How strengths can turn

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31:42

Why the hardest people to reach may be your biggest...

Leading Outward ·

2025/09/16

Are you overlooking the potential in “hard” people? What if the most difficult students or employees hold untapped greatness? And what happens when you help people see their progress when they feel stuck or broken?We’re starting season 2 of Leading Outward by sitting down with Ivan Cornea, a beloved high school art teacher whose classroom became a place where struggling and rejected students grew into confident leaders, artists, and human beings. In one of his final interviews before his passing,

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2:36

Season 2 Sneak Peek — Coming Sept 16!

Leading Outward ·

2025/07/27

Are you one of our new listeners? Welcome! We’re giving away a free Leading Outward sweatshirt to any U.S. listener who hasn’t yet left a written review. Just upload a screenshot at leadingoutward.com and we’ll send one your way!In season 2, we'll be taking you into the exact moments leaders realize they’re the problem.You’ll hear raw, unscripted coaching sessions with leaders navigating high-stakes decisions and the impact of hard childhoods. While you can find leadership theory everyone, we show

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23:16

You talk about them, never with them.

Leading Outward ·

2025/07/22

When was the last time you vented about someone? And why didn’t you just talk to them instead?In this season finale, we hear from three listeners whose lives shifted because of the show: a mom who saw her son differently, a leader who publicly owned his coaching experience, and a son who finally had an honest conversation with his parents. These are stories of ownership, agency, and the space where real change starts.Topics we address:01:05 — How we unintentionally take away people’s growth when we

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31:49

Why your plans die in execution

Leading Outward ·

2025/07/15

What was it all for? You've shared the vision, trained the team, and gave them everything they needed to succeed.And they still aren't following through.In part two of this raw coaching series, Daniel—a high school principal—continues to wrestle with this leadership challenge. What starts as a reflection on stalled execution becomes a deep reckoning with busyness, control, and the fear of leading in a way that might cost you your people. If you’ve ever felt the weight of being ultimately responsible

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29:04

You don’t call it micromanaging. Your team might.

Leading Outward ·

2025/07/08

Feel like you're just being thorough? Focused on quality? Clear about your expectations? You might call it leadership, but to your team, it might feel like control. So what happens when your high standards start getting in the way of growth?In this raw coaching episode—part one of a two-part series—Daniel, a high school principal with deep experience across every level of school leadership, wrestles with that exact tension. With help from his Arbinger coach, Daniel uncovers how his desire for

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33:10

How to not hate your customers.

Leading Outward ·

2025/07/01

Ever resented someone you were supposed to help? Or felt too exhausted to care, even when you knew you should?Our guests have. Daren Forbes has dedicated his life to funeral service, and Dr. Steve Jackson serves people as a physician. They know what it’s like to feel called to meaningful, people-centered work—and still feel resentful, drained, or disconnected from the very people they’re trying to serve. They share their messy moments when their mindset became the deciding factor in their ability to

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36:13

How to stop sabotaging your most important...

Leading Outward ·

2025/06/24

Can we let people—especially the ones we care about most—chart their own path? What about when we think they're making a mistake?In this part 2 episode, Jeanette returns to examine how the same leadership patterns she’s untangling in her role at work are playing out at home—with her son, her daughter-in-law, and her husband. What starts as a family conflict becomes a raw reckoning with expectations, identity, and the cost of clinging to an ideal instead of truly seeing people.Ideas we explore: 01:15

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32:42

Why can’t your team solve problems without you?

Leading Outward ·

2025/06/17

Are your efforts to be helpful actually helpful? And when you step in, is it because your team needs your help or because you need to feel needed? If you’ve ever used the word helpful to describe yourself, this episode is for you.Because in this raw coaching session, Jeanette—a former teacher turned HR director—works with her Arbinger coach, Mitch Warner, to confront how her well-intended desire to support her principals is preventing them from owning their work. What starts as a conversation about

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25:15

How elite pilots build high-performing teams.

Leading Outward ·

2025/06/10

How do you build a team that doesn’t sit around waiting for instructions? What if your people knew exactly what to do, even when the plan changed and you weren’t in the room to explain it?This episode explores the tension between roles that demand split-second precision and those where ambiguity is the norm. McKinlay Otterson talks with Carey Jones, former Flying Training Wing Vice Commander at Laughlin Air Force Base and retired fighter pilot, and Brad Harker, a senior sales leader, about what it

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22:27

Can I lead without being liked?

Leading Outward ·

2025/06/06

We’ve all felt it: the tension between being real and being in charge. But as inner-city middle school teacher Carla and retired Air Force commander Naomi reveal, that’s a false choice. Connection isn’t a distraction from leadership—it’s the doorway into it.This episode explores what happens when leaders stop hiding behind roles and start showing up as people. The result? Teams that listen, trust, and rise to meet the moment, not because they’re forced to, but because they want to.Bottom line: The

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49:21

How to lead a team whose job you’ve never done before.

Leading Outward ·

2025/06/03

Have you ever started a new role only to feel like none of your past experience is recognized? Like no one sees the value you bring, no matter how much you’ve accomplished?In this raw coaching episode, Jeremy—a senior leader in a construction and engineering company with 24 years of military experience—unpacks that exact challenge with his Arbinger coach, Chip Huth. Together, they dig into the mindset and behaviors that are keeping Jeremy stuck. And what begins as a story about being overlooked

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36:05

How to fix a toxic culture.

Leading Outward ·

2025/06/03

Are you holding meetings where no one speaks up? Dealing with employees who don’t take ownership? This company was too until they flipped their fear-based culture into a high-trust, high-performance workplace. And in 5 years, they’ve grown revenue by 56%. Come onsite with us as we take you inside OC Tanner—a global leader in lean manufacturing and workplace culture—where Executive Vice President Gary Peterson shares exactly how they made that shift.Launch week giveaway! Leave a written review,

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1:57

Leading Outward Premiers June 3rd!

Leading Outward ·

2025/05/15

When was the last time a leader told you the truth—not the cleaned-up truth—the raw, chaotic, messy truth of their biggest leadership failures? Exactly. Most leadership podcasts stay safe. Leading Outward by The Arbinger Institute is not that show. We coach leaders in real time to tackle their messiest issues—culture breakdowns, accountability failures, conflict and blame, and team dysfunction. We also bring you behind the scenes with executives and leaders of all varieties to break down how they

en

20 results

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