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PODCAST

The Fix, with Derrick Mains

Hosted by Emmy Award-winning content creator, four-time author, and optimization consultant renowned for his pioneering work in process engineering, optimization, and transformation, Derrick Mains" work spans over 20 years and includes experience with more than 150 companies across nearly every industry, from early-stage companies to the Fortune 10. Mains" approach blends essentialism with a keen focus on human-centric system design, emphasizing the need for regular audits, reflection, and

business management

All Episodes

00:27:54

The Human Safety Net, with Daniel & Renee Mercado and...

The Fix, with Derrick Mains ·

2025/11/23

In this powerful episode of The Fix, we dive deep into the human side of business. Host Derek Maines is joined by David Giannetto of Felix Construction and Daniel & Renee Mercado of Resource Employee Care to discuss a critical but often overlooked aspect of leadership: proactive employee care.Discover how providing on-site, confidential support for personal crises—from marital issues and financial stress to suicide prevention—is not just "fluffy people stuff," but a crucial risk

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00:36:00

Embrace the Dark, with Camille Cortina

The Fix, with Derrick Mains ·

2025/11/15

Is your business—and your mind—running too many apps at once? In this mind-expanding episode of The Fix, host Derek Maines sits down with systems thinker and integration specialist Camille Cortina. They dive deep into why modern businesses are broken and how systems thinking is the critical skill needed to fix them.Camille shares her journey from fintech client retention to leadership, sales, and building entire business processes from the ground up. But the conversation doesn't stop there

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00:30:09

The "Duh" Leadership Secret: The CEO's Guide to...

The Fix, with Derrick Mains ·

2025/11/01

What if the secret to turning around a failing business wasn't a complex strategy, but simply asking the right questions? In this episode of The Fix, host Derrick Mains sits down with his longtime friend and fellow entrepreneur, Paul Sim, for a masterclass in practical leadership and operational wisdom.Paul shares the incredible story of how, with no operations experience, he saved a firetruck manufacturing plant from closure just by going to the shop floor and asking the workers, "How do we

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00:32:45

You Can't Spell ERP Without Teddie, with Teddie Reyes

The Fix, with Derrick Mains ·

2025/10/21

Is your ERP a liability or your greatest asset? In this episode of The Fix, host Derrick Mains sits down with Teddie Reyes, NetSuite expert and founder of TFR Solutions, to expose the shocking reasons why up to 90% of ERP implementations fail—and how to ensure yours is a success.They dive deep into the critical connection between clean process design, ERP configuration, and your company's ultimate sale value. Discover why "customization" can be a dirty word and how speaking the "common

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00:39:15

Why Your Team Has "No Common Sense" (And How to Fix...

The Fix, with Derrick Mains ·

2025/10/15

Struggling to bridge the gap between your business strategy and your team's daily execution? In this episode of The Fix, host Derrick Mains sits down with Layla Pomper from Process Driven for a masterclass in operational efficiency.They break down the critical difference between high-level process mapping and the daily "playbook" that makes a team actually work. If you've ever been frustrated by disorganization, missed deadlines, or employees who seem to have "no common sense," this

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00:38:03

Politics, Pot, and Process, with Jenn Gray

The Fix, with Derrick Mains ·

2025/10/09

Unlock hidden capacity and skyrocket your business efficiency. In this episode of The Fix, host Derrick Mains sits down with Jenn Gray from Bright Path Strategies to reveal why "working harder" is the wrong approach to growth. They break down a powerful framework for visualizing your workflow, eliminating pointless tasks, and focusing on what truly moves the needle.Discover: How to use Process Mapping & Notion to create a visual "inbox and outbox" for your digital work, exposing

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00:34:01

Fight: From the Street to the C-Suite, with Derrek...

The Fix, with Derrick Mains ·

2025/10/01

How do you make critical decisions under extreme pressure? In this unique episode of The Fix, host Derek Maines is joined by Derrek Hofrichter, a former Krav Maga instructor and NTSB investigator, to explore the powerful parallels between self-defense tactics and executive leadership. Discover a proven framework for high-stakes decision-making that applies to both personal safety and business crises.Learn how to move from analysis paralysis to decisive action, build resilience under stress,

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00:40:32

Optimizing Company Vibe: The Link Between Process,...

The Fix, with Derrick Mains ·

2025/09/25

Is your company's energy being sapped by chaos and unpredictability? This episode of The Fix features Bill Green, a expert in aligning business strategy with organizational culture. We explore how intentional system design directly impacts company vibe, employee retention, and ultimately, your bottom line.Discover why optimizing for employee experience is the most powerful lever for customer satisfaction and business yield. Learn practical frameworks for building trust, reducing operational

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00:35:01

AI Integration for Business: Beyond the Hype to Real...

The Fix, with Derrick Mains ·

2025/09/16

Why do 95% of AI initiatives fail? This episode of The Fix features AI expert Lucas Petty. We move beyond the hype to deliver a practical framework for integrating artificial intelligence into your business operations, unlocking scalable growth and significant ROI.Discover why most leaders chase the wrong AI tools and how to instead align technology with your people and processes. Learn how to identify automation opportunities, overcome implementation barriers, and build a culture ready for

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00:30:45

The Fix: Unlocking Hidden Capacity: A Systems...

The Fix, with Derrick Mains ·

2025/09/10

How much hidden capacity is trapped in your operational inefficiencies? This episode of The Fix features manufacturing and operational turnaround expert Luigi Cusano. We explore systemic business improvement, moving beyond vanity metrics to focus on true yield and sustainable growth. Discover why frontline employees hold the key to unlocking productivity and how to create a culture where process improvement thrives. We break down practical methodologies for leaders to identify and eliminate

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00:25:32

ERP for the 21st Century

The Fix, with Derrick Mains ·

2025/07/15

n this episode of The Process Fixer, host Derrick Mains sits down with Teddie Reyes, an ERP implementation expert and certified process fixer, to dissect why so many ERP systems fail—and how to turn them around.From post-implementation nightmares to AI-driven efficiencies, Teddie reveals: 🔹 Why 70% of ERP projects underdeliver (and how to avoid common pitfalls) 🔹 The "Stanford Duck" of business processes—why teams hide inefficiencies 🔹 How AI is reshaping workflows (e.g., replacing

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00:18:44

How to Get the Best People

The Fix, with Derrick Mains ·

2025/02/17

In this lecture, we critically examine the flawed notion that businesses can consistently hire the "best" talent in an increasingly competitive market. The speaker begins by challenging the common belief that a company can attract the top 5% or 10% of workforce candidates without adequately paying what others are investing. They reference statistical studies, including Gallup's research, which reveals that a mere 15% of employees truly excel in their roles. This sets the stage for a discussion

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00:17:10

Plan for Growth in 2025

The Fix, with Derrick Mains ·

2025/01/23

In this episode, I delve deep into the concept of growth in business for 2025, emphasizing the often-overlooked importance of structure over sheer ambition. Drawing from my previous episode about Henry Kaiser’s revolutionary methods that dramatically reduced shipbuilding times, I stress the necessity of focusing on continuous improvement rather than merely setting incremental goals. By moving from a traditional goal-oriented approach to an aim-focused mindset, we open ourselves to truly

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00:35:11

Build Your Boat - The Kaiser Way

The Fix, with Derrick Mains ·

2024/12/19

This episode offers an in-depth update on Derrick Mains’ recent journey and the evolution of The Process Fixer. After nearly five months away from podcasting, Derrick returns to share the incredible growth and response to his speaking engagements, which have now surpassed 100 events scheduled by the end of the year. His message has gained significant traction, with numerous appearances on leadership and operations podcasts where he explores the principles of operational excellence.A key

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00:51:20

Finding the Right Fit - Recruiting in the AI Age ft....

The Fix, with Derrick Mains ·

2024/06/20

On this episode of The Process Fixer Podcast, we're joined by Max Hansen from Y Scouts. They specialize in streamlining and fixing the recruiting process, using new understandings of psychology and the hiring process, to prevent candidates from 'gamifying' the recruitment experience. Derrick and Max's conversation ranges from employee retention, to the value of shoulder-to-shoulder interactions, bringing new perspectives to the way we view the employee-employer relationship. Don't miss this

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00:31:02

Understanding and Managing Friction

The Fix, with Derrick Mains ·

2024/06/13

Today's discussion centered on the concept of friction within businesses and its negative impact on energy efficiency and productivity. By visualizing the process through inputs, outputs, and outcomes, we highlighted the importance of identifying and reducing friction points between departments. Friction often arises due to misaligned incentives, lack of understanding of the 'why,' and informal handoffs between systems.We emphasized the significance of formalizing processes and establishing

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00:41:50

Process Triage and Believables

The Fix, with Derrick Mains ·

2024/06/06

In this episode, Rosie Rosenberger, the founder of Process Triage, and Derrick discuss how Rosie's approach to process improvement differs from traditional methods like Six Sigma. Rosie explains how her methodology, called triage, focuses on building teams, enhancing situational awareness, and addressing pain points effectively. They delve into the importance of engaging frontline employees and "believables" in the process improvement journey, highlighting the power of collaboration and

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00:31:27

W. Edwards Deming

The Fix, with Derrick Mains ·

2024/05/30

This week, Derrick discusses the historical context of World War II and its impact on American manufacturing and leadership. He highlights the critical role played by W. Edwards Deming in streamlining American manufacturing during the war effort. Deming emphasized statistical control and employee empowerment as key drivers of success. The speaker discusses the unique circumstances during the war, where executives had to work closely with frontline workers due to the absence of middle managers,

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00:34:01

The Sabbatical Method ft. Alyson Caffrey

The Fix, with Derrick Mains ·

2024/05/09

Alyson Caffrey is a guest on The Process Fixer podcast, discussing her book, The Sabbatical Method. They dive into the importance of rest for entrepreneurs and the concept of creating systems to protect time for rest and focus on high-quality work. Alyson shares her personal experience of dedicating focused time each morning to write her book, resulting in increased productivity and clarity. The conversation explores the impact of proper rest on work quality and decision-making, referencing

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01:23:31

Exploring Cultural Psychology ft. Martin Karaffa

The Fix, with Derrick Mains ·

2024/04/11

This week on The Process Fixer Podcast, Derrick speaks to Martin Karaffa, an expert in decoding culture inside organizations. Martin explains the fascinating ways in which people are influenced by the country or generation they are born into, and how leaders can adapt to a new generation joining the workforce. Hear all this and more, on The Process Fixer Podcast!Show Notes - 0:00 to 3:33 - Introduction to Martin 3:33 to 7:42 - Why 'Decode' Culture? 7:42 to 19:34 - National identity and its

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112 results

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