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PODCAST

Lobby Talks

By Marriott Tulsa Hotel Southern Hills

Go beyond the lobby and step into the real world of hotels. From front desk hustle to behind-the-scenes hustle, Lobby Talks shares honest stories, industry insights, and the people who make hospitality happen. Whether you’re a hotel pro, event planner, or just curious about what goes into a great stay, this podcast is your insider pass. New episodes every Thursday.

society & culture places & travel

All Episodes

00:32:27

From Conventions to Check-Ins: Tulsa GMs Redefine...

Lobby Talks ·

2025/12/04

In this episode of Lobby Talks, host Ravi Sharma, General Manager at Marriott Tulsa Southern Hills, sits down with Austin Connors, General Manager of the Arvest Convention Center, for a deep dive into what it really takes to operate at the intersection of hospitality, events, and citywide tourism.Both leaders share their passion for service, the fast-paced world of event and hotel management, and how they’ve built a powerful partnership—even when some might view their roles as competitive.Whether

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00:15:55

Event Hacks and Hospitality Secrets: From Set Up to...

Lobby Talks ·

2025/11/13

New to the hospitality industry or growing your event planning career? This episode of Lobby Talks is made for you.🎙 Hosted by Rachell, Director of Sales & Marketing for Marriott Tulsa Southern Hills & Ruffin Event Center, and featuring our amazing events team, we share real talk and proven strategies for creating memorable experiences, from setup to standing ovation.What you’ll learn:✔️ Essential event planning tips for beginners✔️ How to grow your hospitality career✔️ Behind-the-scenes

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00:43:17

Tulsa's Cultural Moment Pt. 3 - Custodians of...

Lobby Talks ·

2025/10/30

In this final episode of our Cultural Series, we dive into the roots and evolution of Tokyo, OK, Oklahoma's Largest Anime, Japanese and Pop Culture Convention. Zac Murphy joins Carly to explore how the Oklahoma Society 4 Culture Appreciation bridges global traditions with local energy. From fan culture to serious discussions on AI in art and the importance of safe, inclusive events, this episode highlights how Tulsa is becoming a home for culture from across the globe.Timestamps:5:50 – The

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00:39:22

Tulsa’s Cultural Moment Pt. 2: Behind the Boom with...

Lobby Talks ·

2025/10/16

In this episode, Carly sits down with Meg Gould, who leads Tulsa’s Film, Music, Arts, and Culture (FMAC) Office, to explore how Tulsa is becoming a magnet for creative talent and global attention.They unpack the city’s rise in the film industry, collaborations with the Cherokee Film Office, local arts support, and the crucial role of Tulsa’s unique hospitality in creating a thriving cultural landscape.🔗 Resources &

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00:20:34

Tulsa's Cultural Moment Part 1: Greenwood Rising...

Lobby Talks ·

2025/10/02

Lobby Talks: Tulsa’s Cultural Moment – Part 1"Greenwood Rising: Hosting History with Heart"In Part 1 of our 3-part cultural series, Carly sits down with Chris Rogers, Operations Manager at Greenwood Rising, to explore what it means to host guests in a space rooted in heavy history.From emotional storytelling to empathetic exhibit design,Chris shares how Greenwood Rising honors the legacy of Black Wall Street while creating powerful experiences for today’s culture seekers. It’s where

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00:11:37

NOT a Tourist Trap: Tulsa Spots Worth the Hype

Lobby Talks ·

2025/09/18

Think you’ve got Tulsa figured out? Not so fast. In this episode of Lobby Talks, our plugged-in hotel hosts are here to give you the inside story on the city's most talked-about spots, and why they deserve the hype.We’re taking you beyond the surface of iconic locations like The Outsiders House Museum, the Tulsa Giants, and other top tourist stops that are anything but cliché. Sure, they draw crowds, but there's more history, heart, and local flavor than you'd expect.So whether

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00:15:16

Beyond The Ballroom: Giving Back, Ground-Up

Lobby Talks ·

2025/09/04

In this inspiring episode of Lobby Talks, we explore how hospitality can go beyond guest check-ins and ballroom events to make a lasting impact both internally and within the local community. Host Donna Moore, Chairperson of the CARE Committee at Marriott Tulsa Southern Hills, sits down with Ravi Sharma, General Manager of the property, to discuss how hotels, regardless of size, can build powerful community impact teams that uplift both hotel associates and the neighborhoods they serve.From

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00:17:22

Locals Know Best: Guest Experience Starts Here

Lobby Talks ·

2025/08/21

In this episode of Lobby Talks, we’re shining a spotlight onthe heart of hospitality: our local experts. Join us as we sit down with members of the hospitality team at Marriott Tulsa Southern Hills, who double as passionate local guides. They’re sharing their favorite fun experiences and must-see spots around Tulsa, from can’t-miss restaurants to outdoor adventures and local events. We also explore how the unique Tulsa Ambassador Program, offered by Tulsa Regional Tourism, empowers frontline hotel

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00:23:28

Custom is Key: Crafting Bespoke Event Experiences...

Lobby Talks ·

2025/08/07

In this relationship-driven episode of Lobby Talks, weexplore how deep partnerships and trust are the secret ingredients to crafting unforgettable, one-of-a-kind event experiences. Joining us are two industry powerhouses: Melanie Bradshaw, VP of Global Events at SeneGence, and Rachell LeLeux, Director of Sales & Marketing at Marriott Tulsa Southern Hills.Together, Melanie and Rachell share the story of how their professional relationship began—and how it has evolved into a true partnership

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00:02:44

Lobby Talks – Season 2: Sneak Peek

Lobby Talks ·

2025/07/31

We’re hitting pause this week between seasons, but don’t worry—we’ll be back next week with the official launch of Lobby Talks Season 2. And trust us, it’s worth the wait.This season, we’re bringing hospitality back to the heart of every conversation. Rooted in the idea that the best connections start in the lobby, we’re creating space for meaningful dialogue with the Tulsa community. We’re opening our doors—literally and figuratively—to local leaders, community partners, our clients, and

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00:17:01

Crisis Management in the Hospitality Industry:...

Lobby Talks ·

2025/07/24

From surprise VIP visits to sudden emergencies, this episode of Lobby Talks reveals how hotel teams manage crisis situations while keeping every guest from celebrities to families safe and cared for. Real stories, smart strategies, and lessons from the front lines of hospitality.#CrisisManagement #VIPExperience #HotelSafety #HospitalityPodcast #LobbyTalks #HotelOperations

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00:16:13

Tulsa's Hospitality Industry: Jobs, Careers, and Growth

Lobby Talks ·

2025/07/17

In this episode of Lobby Talks, we explore career growth in Tulsa’s hospitality industry real roles, real advice, and real potential. Whether you're curious about hotels or building your path in the industry, this one's packed with insight.

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00:18:53

Sustainability & QA in Hospitality

Lobby Talks ·

2025/07/10

In this insightful episode of The Lobby Talks Podcast, wedive into sustainability and quality assurance within the hotel and event industry. Join us as we explore how hospitality leaders are driving eco-friendly practices while maintaining high standards in guest experience, operational efficiency, and event execution. #hospitalityindustry#eventplanning #qualityassurance #sustainableevents #hotelpodcast #thelobbytalks

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00:13:09

Tulsa’s Best-Kept Secrets

Lobby Talks ·

2025/07/03

In this episode of Lobby Talks, we’re taking you beyond the hotel and into the heart of Tulsa. From our favorite restaurants and cozy coffee shops to fun spots locals swear by, this guide is your go-to for experiencing the best of the city. Whether you’re a visitor, a hotel guest, or just curious about Tulsa—this one’s for you.

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00:16:58

Taking Tulsa by Storm

Lobby Talks ·

2025/06/26

From vision to reality, discover how our hotel found its home in Tulsa. In this episode, we share the story behind the brand, the challenges we faced, and how we became part of the city’s heartbeat.

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00:14:11

Bonjour from the Lobby: Meet Our French Intern

Lobby Talks ·

2025/06/19

In this episode of Lobby Talks, we’re joined by our French intern to chat about why she chose to intern with us, what it’s like working in the U.S., and the key differences between European and American hospitality.From cultural surprises to professional takeaways, get ready for an honest, fun, and global take on the hotel experience.

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00:42:23

The Success Behind Our Success (Part 2) - By Marriott...

Lobby Talks ·

2025/06/12

In this episode, we dive deeper into the stories of our incredible team. Hear what sparked their passion for hospitality, what keeps them inspired every day, and how their journeys began. Get ready to meet the people who make every guest experience unforgettable.

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00:20:13

The Success Behind Our Success - By Marriott Tulsa...

Lobby Talks ·

2025/06/05

What makes a stay unforgettable? It’s not just the views or the amenities, it’s the people. In this episode, we take you behind the scenes to meet the passionate team members who bring our hotel to life every single day. From warm welcomes to the magic happening back of house, get to know the faces behind our success. This is just the beginning.

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00:07:25

Behind the Scenes of Hospitality - By Marriott Tulsa...

Lobby Talks ·

2025/05/29

In this first episode, we’re kicking things off by sharing why this podcast exists, what inspired it, and what you can expect this season. If you’ve ever wondered what really goes on behind the front desk or how a hotel truly runs, you’re in the right place. Let’s get into it.

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19 results

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