Innovate and Elevate - a TMO podcast

What does it take to truly transform a workplace culture? In this episode of Innovate and Elevate, Tony Turnage, Deputy Director of TMO, sits down with Shana Terry, Chief Procurement Officer and Director with the Office of Procurement Services, to talk about how her team redefined collaboration, communication and accountability to create a thriving, connected culture that drives better service for county agencies and residents.Hear how small changes sparked big impact, and why Shana calls

The newest episode of the Innovate & Elevate Podcast is out now! Join Deputy Chief Transformation Officer Rachel Laguna and Mandi Spina, Director of Development Services, as they discuss how Prince William County is transforming the permitting process.Hear how Development Services, in partnership with the Transformation Management Office, tackled challenges like complex regulations, communication between divisions and time-consuming processes. Through process mapping, collaboration with

In this episode of Innovate and Elevate, host Domonique Ward sits down with Erika Bukva, Fiscal Manager at Prince William Public Libraries, to discuss how the county reimagined its digital subscription renewal process. Together with the Transformation Management Office, Erika and her team tackled inefficiencies, brought diverse stakeholders to the table, and built a more sustainable system to keep valuable resources—like e-magazines, newspapers, and online learning tools—accessible to

In this episode of Innovate and Elevate, host Sarah Henry speaks with Gretchen Johnson from the Prince William County Department of Transportation about the power of community outreach. Learn how the department partnered with the Transformation Management Office (TMO) to create a strategic outreach plan that enhances public engagement, builds trust, and elevates service delivery. Discover how this collaboration led to open houses, an annual report, and new ways to connect with residents—all

In this episode of the TMO Podcast, we explore how Prince William County departments are collaborating to build a more proactive approach to property maintenance. The Department of Public Works identified a recurring challenge: too often, they became aware of maintenance needs—like mowing, trash removal, or addressing encampments—only after residents reported issues. They saw an opportunity to address these needs from the very start.That’s where the TMO stepped in. Bringing together Public

Reenergizing Volunteerism—How the TMO Helped Launch a Countywide MovementIn the debut episode of Innovate & Elevate: A TMO Podcast, host Sarah Henry spotlights how the Prince William County Transformation Management Office helped spark a new era of service by organizing the Volunteerism Summit—a first-of-its-kind event created in collaboration with more than 70 community partners. Sarah is joined by Ashley Mullins, Executive Director of Volunteer Prince William (VPW), a nonprofit