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PODCAST

Salon Conversation with Lisa Conway

Lisa Conway, author of "The Naked Salon", "Your Salon Team" and "Your Salon Retail" talks with legends of the Hair and Beauty industry to discover what makes them tick and why!

business entrepreneurship

All Episodes

00:39:04

I Tried to Fix Their Team

Salon Conversation with Lisa Conway ·

2026/04/12

Check it out here: https://thesalonmentors.com/events-2026Ever tried to fix something in your salon… and made it worse? In this episode, Lisa shares a real story about something she completely got wrong - and how it turned into one of the biggest breakthroughs in understanding team performance. Because here’s the truth: Your team doesn’t struggle because they don’t care. They struggle because they lack confidence, structure, and support. And most salon owners don’t realise just how big that gap

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00:22:42

Mental Health in the Salon: How to Protect Your...

Salon Conversation with Lisa Conway ·

2026/04/07

For most clients, the salon is a place to escape, but for the team inside… it can feel like carrying the emotional weight of everyone else. In this episode of Salon Conversations, Lisa dives into a conversation that every salon owner needs to hear - mental health in the workplace and the role it plays in your team, your clients, and your business results. Because here’s the truth, energy matters, and when one person brings heavy, negative energy into your salon, it doesn’t just affect them - it

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00:24:46

YSR Ch 10 - Let's Lock This Shit Down

Salon Conversation with Lisa Conway ·

2026/04/05

If you’ve ever said… “I’ve told them what to do, but nothing changes…”This episode is for you. In Chapter 10 of Your Salon Retail, Lisa breaks down the real reason your team isn’t recommending products - and it’s not because they don’t care. It’s because there’s no structure. Most salon owners rely on conversations, reminders, and “we talked about it” moments… but talking doesn’t create results. Systems do. This episode is where everything clicks. Lisa shares how to move from talking about retail

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00:35:05

Salon Owners, Husbands & How to Actually Support Each...

Salon Conversation with Lisa Conway ·

2026/03/22

This episode is a little different… and a really important one.Lisa flips the script and speaks directly to the partners of salon owners - the husbands (and let’s be honest, anyone living with a salon owner) who are watching from the sidelines wondering… “How do I actually help?” Because behind every salon owner is a human being juggling a lot - clients, team, pressure, expectations… and often coming home with nothing left in the tank. In this episode, I share: What it’s really like emotionally

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00:30:16

Your Salon Retail - Chapter 9: In Your Crosshairs

Salon Conversation with Lisa Conway ·

2026/03/19

LINK TO TRANSFER 1/3 EVENT REPLAY - FREE FOR 7 DAYS CLICK HEREThis week’s episode is Chapter 9 of Your Salon Retail, and it’s all about one thing most salon owners avoid… 👉 Getting honest about your numbers. Because here’s the truth — what you think your retail is… and what it actually is… are usually two very different things. In this chapter, Lisa dives into: Why most salon owners overestimate their retail performance The importance of tracking real numbers, not intentions How retail is a

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00:29:20

Get Off the Salon Floor Without Losing Clients - Part 2

Salon Conversation with Lisa Conway ·

2026/03/11

Transfer One-Third of Your Salon Clients to Your Team Event: https://thesalonmentors.com/events-2026If you’re a salon, spa or clinic owner who feels trapped on the floor, this episode is for you. In this episode of Salon Conversations, Lisa shares the leadership shift that allows salon owners to step away from the chair, grow their team, and reclaim their time — without losing loyal clients. For many owners, the biggest barrier isn’t skill or strategy. It’s identity. The move from technician to

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00:32:00

Transfer One-Third of Your Clients - Part 1

Salon Conversation with Lisa Conway ·

2026/03/09

Checkout my upcoming event JUST CLICK HERE Most salon owners say they want more freedom in their business. But when the moment comes to step back from the salon floor… they freeze. In this episode of Salon Conversations, Lisa tackles one of the biggest mindset and leadership shifts a salon owner will ever make: transferring clients to your team so your business can grow beyond you. For many salon owners, their identity is deeply tied to doing clients. After years - sometimes decades of building

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00:18:07

Your Salon Retail - Chapter 7

Salon Conversation with Lisa Conway ·

2026/03/03

Join my next Transfer 1/3 of Your Clients Event https://thesalonmentors.com/events-2026Most salon owners don’t fail. They just stop! In this chapter of Your Salon Retail, Lisa breaks down why persistence — not talent, personality, or pressure — is what separates thriving salons from those that constantly struggle with retail results. If you’ve ever felt like: Your team starts strong but loses momentum Retail numbers spike… then disappear You’re repeating the same conversations every quarter

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00:21:02

Chapter 6: The Value of Trust - Why Clients Buy From...

Salon Conversation with Lisa Conway ·

2026/02/24

Trust is the currency of every successful salon, spa, and clinic.In Chapter 6 of Your Salon Retail, Lisa Conway unpacks one of the most powerful truths in business — clients don’t buy products. They buy clarity, confidence, and trust. Today’s clients are more informed than ever. They research. They question. They compare. And what they’re looking for isn’t more information — they’re looking for someone they trust to simplify it. Inside this episode, Lisa shares: Why your true value is your ability

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00:16:51

Your Salon Retail - Chapter 5

Salon Conversation with Lisa Conway ·

2026/02/18

Transfer 1/3 of Your Clients to The Team https://thesalonmentors.com/events-2026Let’s call it what it is.Most salon owners don’t struggle with retail because they “can’t sell.”They struggle because of the stories they tell themselves.In Chapter 5 of Your Salon Retail, Lisa unpacks the five flimsiest excuses salon, spa and clinic owners use to avoid recommending retail — and why those stories are quietly costing you profit, confidence and leadership.Inside this episode:“My clients already have

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00:19:30

Retail Bum Water

Salon Conversation with Lisa Conway ·

2026/02/17

Checkout my Transfer 1/3 of Salon Clients Workshop. JUST CLICK HERELet’s talk about bum water. Yes… bum water.In this week’s episode of Salon Conversations, Lisa Conway shares one of the funniest - and most powerful - lessons about retail you’ll ever hear. Because here’s the truth, your clients don’t know what they don’t know.If you’ve ever said:“She just won’t buy.”“They’ll get it online.”“I don’t want to be pushy.”This episode will lovingly shake you by the shoulders.Retail isn’t an add-on. It’s

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00:23:41

How to Transfer Clients to Your Salon Team

Salon Conversation with Lisa Conway ·

2026/02/12

Are you exhausted from working too many hours on the salon floor… but terrified of letting go of your clients?In this episode of Salon Conversations, Lisa Conway dives deep into one of the most emotional and misunderstood leadership shifts in the hair, beauty, spa and clinic industry - transferring clients to your team without losing profit, loyalty, or confidence.If you’ve ever thought:“I can’t step back… everything relies on me.”This episode is for you.Lisa unpacks:Why your hours are not your

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00:17:51

Your Salon Retail - Chapter 4

Salon Conversation with Lisa Conway ·

2026/02/03

In Chapter 4 of Your Salon Retail, Lisa tackles one of the biggest mistakes salon, spa, and clinic owners make when it comes to retail and team training: treating retail as an add-on instead of a core skill.This chapter is all about starting where it actually counts.Lisa breaks down why we’ve traditionally trained teams on technical skill first and left communication, consultation, and problem-solving until later — and how that single decision quietly sabotages retail results, team confidence, and

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00:34:18

Your Salon Retail - Chapter 3

Salon Conversation with Lisa Conway ·

2026/01/20

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa continues her FREE weekly mentoring for 2026 with Chapter 3 from her book Your Salon Retail — and this chapter is all about what doesn’t work.If retail in your salon feels heavy, inconsistent, or like something you’re constantly reminding people to do, this episode will give you clarity.Lisa breaks down:Why short-term incentives, bonuses, and quick fixes don’t stickHow “doing nothing”

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00:16:19

Third Person Happy

Salon Conversation with Lisa Conway ·

2026/01/19

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa talks honestly about something many salon, spa, and clinic owners don’t even realise they’re doing, basing their happiness on everyone else being okay.Lisa calls it “third person happy.”I’ll be happy when the team is settled.I’ll be happy when the kids are good.I’ll be happy when the salon feels calm.The problem? That moment rarely lasts.In this deeply relatable conversation, Lisa

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00:22:55

Your Salon Retail - Chapter 2

Salon Conversation with Lisa Conway ·

2026/01/14

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa continues her FREE weekly mentoring for 2026 by reading Chapter 2 from her book Your Salon Retail — and this one is all about Show & Tell. Retail doesn’t fail because people are bad at sales. It fails because they don’t have a system.In this episode, Lisa breaks down one of the simplest (and most powerful) habits you can build into every service:Open the lid. Open your mouth.This chapter

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00:25:37

Your Salon Retail - Intro & Chapter 1

Salon Conversation with Lisa Conway ·

2026/01/07

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa kicks off Chapter 1 from her third book, Your Salon Retail, with a message every salon, spa, and clinic owner needs to hear:Retail is not a dirty word.Retail isn’t “selling.”It’s problem-solving.It’s loyalty, and it’s one of the fastest ways to build confidence, connection, and profit — when it’s done properly.In this episode, Lisa shares:Why separating “service” and “retail” is costing

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00:06:47

Chapter 21 - Tits Up In A Good Way

Salon Conversation with Lisa Conway ·

2026/01/05

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa shares the final chapter from her third book, Your Salon Retail - and it’s a powerful reminder of what’s possible when your salon no longer relies on you being on the floor.This story isn’t really about yachts, holidays, or topless sunbaking (although there is that). It’s about freedom.Freedom that comes from:Building a team that can run the business without youCreating systems that

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00:33:20

A Do Over

Salon Conversation with Lisa Conway ·

2026/01/02

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026Do you really need the $175 bra… or is it time for a proper do-over?In this episode of Salon Conversation, Lisa invites salon, spa, and clinic owners to pause, take stock, and ask the hard (but freeing) questions about their business, their team, and themselves.This isn’t about blame. It’s about honesty.Lisa talks candidly about overspending, overworking, people-pleasing, avoiding tough conversations, and why so many owners end

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00:24:28

Merry Christmas

Salon Conversation with Lisa Conway ·

2025/12/27

To join my January Jump Start go to https://thesalonmentors.com/events-2026In this final episode of the year on Salon Conversation, Lisa reflects on what it really means to close one year well - without rushing to escape it, fix it, or label it a failure.This isn’t a “set your goals and hustle harder” conversation. It’s an honest look at growth, grief, joy, boundaries, identity, leadership, and what happens when you stop chasing more and start choosing what actually matters.In this episode, Lisa

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137 results

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