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PODCAST

Salon Conversation with Lisa Conway

Lisa Conway, author of "The Naked Salon", "Your Salon Team" and "Your Salon Retail" talks with legends of the Hair and Beauty industry to discover what makes them tick and why!

business entrepreneurship

All Episodes

00:22:55

Your Salon Retail - Chapter 2

Salon Conversation with Lisa Conway ·

2026/01/14

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa continues her FREE weekly mentoring for 2026 by reading Chapter 2 from her book Your Salon Retail — and this one is all about Show & Tell. Retail doesn’t fail because people are bad at sales. It fails because they don’t have a system.In this episode, Lisa breaks down one of the simplest (and most powerful) habits you can build into every service:Open the lid. Open your mouth.This chapter

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00:25:37

Your Salon Retail - Intro & Chapter 1

Salon Conversation with Lisa Conway ·

2026/01/07

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa kicks off Chapter 1 from her third book, Your Salon Retail, with a message every salon, spa, and clinic owner needs to hear:Retail is not a dirty word.Retail isn’t “selling.”It’s problem-solving.It’s loyalty, and it’s one of the fastest ways to build confidence, connection, and profit — when it’s done properly.In this episode, Lisa shares:Why separating “service” and “retail” is costing

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00:06:47

Chapter 21 - Tits Up In A Good Way

Salon Conversation with Lisa Conway ·

2026/01/05

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa shares the final chapter from her third book, Your Salon Retail - and it’s a powerful reminder of what’s possible when your salon no longer relies on you being on the floor.This story isn’t really about yachts, holidays, or topless sunbaking (although there is that). It’s about freedom.Freedom that comes from:Building a team that can run the business without youCreating systems that

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00:33:20

A Do Over

Salon Conversation with Lisa Conway ·

2026/01/02

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026Do you really need the $175 bra… or is it time for a proper do-over?In this episode of Salon Conversation, Lisa invites salon, spa, and clinic owners to pause, take stock, and ask the hard (but freeing) questions about their business, their team, and themselves.This isn’t about blame. It’s about honesty.Lisa talks candidly about overspending, overworking, people-pleasing, avoiding tough conversations, and why so many owners end

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00:24:28

Merry Christmas

Salon Conversation with Lisa Conway ·

2025/12/27

To join my January Jump Start go to https://thesalonmentors.com/events-2026In this final episode of the year on Salon Conversation, Lisa reflects on what it really means to close one year well - without rushing to escape it, fix it, or label it a failure.This isn’t a “set your goals and hustle harder” conversation. It’s an honest look at growth, grief, joy, boundaries, identity, leadership, and what happens when you stop chasing more and start choosing what actually matters.In this episode, Lisa

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00:21:47

Chapter 20 - Stop Beating Yourself Up!

Salon Conversation with Lisa Conway ·

2025/12/09

Leadership isn’t in your DNA — it’s in your decisions. Chapter 20 of Your Salon Team is your reminder that you can learn to lead your tribe, even if you’re a people-pleaser with a big heart and a busy mind.In this conversation, Lisa breaks down:The four DISC personality stylesWhy most salon owners score high in Influence or SupportHow that impacts your leadership in the salonThe tiny behavioural shifts that change everythingYou don’t need to be perfect. You just need to understand yourself — and

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00:16:40

Clear Expectations for December

Salon Conversation with Lisa Conway ·

2025/12/02

Want to have a call with Lisa about your plan for 2026, JUST CLICK HERE TO BOOK A TIME.December can bring out the very best and the very worst in a salon. More clients, more pressure, more emotion, more expectations. In this episode, Lisa breaks down the power of setting clear expectations and why the smallest daily check-ins prevent the biggest blow-ups.You’ll hear why soft skills matter more than ever in the silly season, how micro-conversations can save a team member’s sanity, and why systems

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01:04:24

What I Learned Working With Beauty Teams for 6 Weeks…...

Salon Conversation with Lisa Conway ·

2025/11/30

To watch the video with all the resources, use the link below.https://thesalonmentors.com/november-replay-g6357qr0I've got something important for you today, something every salon owner with a team needs to hear. This week inside Salon Mentors I took the salon owners behind the scenes - into the real conversations, the real fears, and the real breakthroughs happening with beauty professionals right now.Some of you will love what I’m about to share… Some of you won’t. But all of you need it.Because

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00:18:17

Chapter 19 — Is There a Potential Salon Manager

Salon Conversation with Lisa Conway ·

2025/11/20

Here is the link for my November Masterclass - a not to be missed event!Most salon owners dream of finding “their person” - the one who can run the show, hold the fort, and finally give them a break. But choosing a salon manager or future partner is one of the trickiest, riskiest, and most emotional decisions you’ll ever make.In Chapter 19 of Your Salon Team, Lisa unpacks the truth about leadership potential inside your business. Not everyone who wants the badge can actually carry it - and not

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00:17:54

Ongoing Packages for Clients

Salon Conversation with Lisa Conway ·

2025/11/19

> Please checkout my SECRET BLACK FRIDAY MASTERCLASS JUST CLICK HERE

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00:15:39

First visit fun facts

Salon Conversation with Lisa Conway ·

2025/11/11

First Visit & Fun Facts - How to Nail the New Client ExperienceThere’s nothing quite like a new client. It’s a fresh start. A blank canvas. A chance to show someone what’s truly possible - and how good they can feel when they’re in the right hands.But most salons waste the moment. They tiptoe. They assume. They don’t ask the questions that matter.In this episode, Lisa shares how to shape the first visit into a moment that changes everything. From three essential questions to the kind of listening

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00:19:56

Clients Bring Clients

Salon Conversation with Lisa Conway ·

2025/11/04

Clients Bring Clients - How to Attract More of the Ones You LoveIf you’ve ever wondered where your best clients come from - this episode is for you.Today, Lisa breaks down the secret to growing your salon without spending a fortune on ads or relying on “word of mouth.” It’s all about creating an intentional clients-bring-clients strategy that works quietly in the background, turning your favourite people into your best recruiters.Lisa shares the story of “Paddy the Dentist” - the simple system that

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00:27:36

Your Salon Team Chapter 18 - Who owns the clients

Salon Conversation with Lisa Conway ·

2025/10/28

Let’s get one thing straight - your salon clients are not “theirs.” They don’t belong to Suzie, Sarah, or whoever’s holding the tail comb today. They belong to your business.In this episode, Lisa breaks down why letting your team believe clients are theirs is like handing them the keys to your bank account. She shares how this quiet problem eats away at your business like white ants and how a few smart, honest conversations can save your client base (and your sanity).If you’ve ever lost a team

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00:33:04

Your Salon Team Chapter 17 - Why They Are Leaving You

Salon Conversation with Lisa Conway ·

2025/10/22

When someone leaves your salon, spa, or clinic, it can feel personal - but it doesn’t have to derail your business.In this chapter of Your Salon Team, Lisa shares the truth about why people really leave and how to respond like a confident salon owner, not a heartbroken teenager.In this episode you’ll learn:✅ Why it’s not always about you (even when it feels like it is)✅ How overpaying can turn great team members into lazy cats✅ How to lead with honesty and stop lying to yourself✅ Why a weekly

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00:10:54

The 5 Ones - The Framework That Builds Winning Salon...

Salon Conversation with Lisa Conway ·

2025/10/19

This isn’t just another pep talk. The 5 Ones are the five simple, powerful actions that separate the salons that struggle from the salons that soar.In this episode, Lisa introduces the foundational framework behind her signature program - Salon Team Machine. She breaks down how these five pillars turn quiet team members into confident, client-attracting, result-producing professionals.It’s not magic - it’s focus, and it works.I am finishing my 2026 Salon Sucess Playbook - The 5 One's every salon

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00:27:07

Your Salon Team Chapter 16 - Your salon's culture

Salon Conversation with Lisa Conway ·

2025/10/08

Let’s talk truth: your salon’s culture will make or break your business. In this episode, Lisa gets real about what culture actually means — and it’s not beanbags and team lunches.From tackling tough conversations (yes, even garlic breath) to holding boundaries, Lisa shares the real-world culture principles that every salon, spa, and clinic needs. Learn how to stop repeating yourself, empower your team to take initiative, and finally build a salon that runs without you on the end of the phone every

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00:22:47

The 5 One's

Salon Conversation with Lisa Conway ·

2025/10/05

Ever feel like your team’s success is hit and miss? It’s not luck — it’s focus. In this episode, Lisa shares her tried-and-true “5 Ones” - the five things every salon, spa, and clinic team member needs to know to move the needle.Lisa breaks down how to attract the right clients, convert them with confidence, and deliver remarkable results that keep them coming back. These five foundations have helped thousands of stylists and therapists build real momentum in their columns - without the salon owner

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00:15:08

Your Salon Team Chapter 15 - Prepare To Parent

Salon Conversation with Lisa Conway ·

2025/09/30

Like it or not, as a salon owner you’re going to find yourself doing a little “parenting.” Not in the tuck-them-into-bed sense, but in the guidance-and-boundaries sense. In this episode, in this episode Lisa shares the lessons she learned from her first boss, Sam, who quietly shaped her future with financial advice and firm boundaries.You’ll hear how to balance guiding your team with letting them stumble, why over-helping steals their self-esteem, and how setting clear limits saves you from

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00:34:47

Proof that your not doing your job

Salon Conversation with Lisa Conway ·

2025/09/28

Sometimes the problem isn’t your clients, it’s your team. In this episode, Lisa lays down the truth about what it really means to "do your job" in the salon. If your team isn’t attracting their own clients, converting them to rebooked, and delivering an exceptional experience every single time, you’ll stay stuck filling their columns for them.Lisa explains the 5 Ones that transform team members from order-takers into confident professionals who attract, convert, and deliver and why this shift is the

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00:27:33

Your Salon Team Chapter 14 - Creating a Negative-Free...

Salon Conversation with Lisa Conway ·

2025/09/23

This week, we dive into one of my favourite topics from Your Salon Team - how to create a salon that’s completely free of negativity. Because let’s face it, a salon should be the place where joy, creativity, and connection flow - not gossip, drama, or bad vibes.In this episode, I’ll walk you through:How to set the tone for a fun, drama-free environment.Why negativity repels both clients and team members.Simple strategies to shift the energy when the vibe feels “off”.How to turn your salon into a

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122 results

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