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PODCAST

What"s Up with Tech?

Tech Transformation with Evan Kirstel: A podcast exploring the latest trends and innovations in the tech industry, and how businesses can leverage them for growth, diving into the world of B2B, discussing strategies, trends, and sharing insights from industry leaders!With over three decades in telecom and IT, I"ve mastered the art of transforming social media into a dynamic platform for audience engagement, community building, and establishing thought leadership. My approach isn"t about personal

technology marketing

All Episodes

14:29

Agentic CX, Real Results

What"s Up with Tech? ·

2025/11/18

Interested in being a guest? Email us at admin@evankirstel.com Tired of chatbots that stall when customers need real help? We dive into how agentic AI flips the script by taking actions inside your systems—issuing refunds within limits, updating orders, authenticating users, and escalating with intent—while humans handle complex, high-empathy moments. Joe Anderson, Senior Director and Head of CX and Digital Transformation at TaskUs, breaks down a practical playbook: choose the right high-volu...

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27:10

If Identity Becomes Portable, Does Trust Become...

What"s Up with Tech? ·

2025/11/17

Interested in being a guest? Email us at admin@evankirstel.com Trust has become the entry ticket to the internet, and users are now choosing safety over price and speed. We sit down with Raj from Trua to dig into the 2025 Trust Survey and why verification has shifted from a nice-to-have to a must-have. From shocking stats on consumer expectations to the real reasons fear and fatigue are rewriting behavior, we map out what it takes to build platforms people will actually use—and pay for. We w...

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24:34

Cisco’s Incubation Engine For Agentic AI And Quantum...

What"s Up with Tech? ·

2025/11/14

Interested in being a guest? Email us at admin@evankirstel.com What if the most human-feeling teammates on your projects moved at machine speed and collaborated across every vendor you use? We sit down with Vijoy Pandey is GM and Senior Vice President of Outshift to unpack how agentic AI and quantum networking move from shiny demos to dependable, scaled systems that actually ship results. We start by reframing innovation horizons around risk instead of time. Technology risk is where quantum ...

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17:34

From Surveillance To Smarter Stores With AI

What"s Up with Tech? ·

2025/11/13

Interested in being a guest? Email us at admin@evankirstel.com Cameras don’t just record anymore—they inform, alert, and help teams act before problems get expensive. We sit down with Jeff Corrall Chief Product Officer at March Networks, to unpack how AI-powered video is evolving from security footage to real operational intelligence you can search, measure, and scale without ripping out legacy systems. Jeff explains why continuous video analysis is costly and how an image-first approach del...

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27:35

5G To Autonomous: Making Networks Think

What"s Up with Tech? ·

2025/11/13

Interested in being a guest? Email us at admin@evankirstel.com What if your network could understand intent, adapt in real time, and deliver the exact experience you need—whether you’re at a packed concert, inside an ambulance, or running a factory floor? We dive into the shift from manual engineering to autonomous networks and how open standards are making AI practical, measurable, and global. Claudia Muñiz, Global Head of Sales for Cognitive Network Solutions at Ericsson, explains why 5G’s...

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15:18

How A Decentralized GPU Network Beats The Cloud On...

What"s Up with Tech? ·

2025/11/11

Interested in being a guest? Email us at admin@evankirstel.com What happens when thousands of retired Ethereum GPUs meet a tidal wave of AI demand? We sit down with Hidde Hoogland Founder at Decent to unpack how a former mining operation evolved into a decentralized edge provider and why connecting to Aethir’s GPU marketplace changed the math on utilization, cash flow, and scale. It’s a candid look at turning stranded hardware into a real business with clearer ROI targets and a pricing story ...

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27:21

How Agentic AI Turns Calls Into Continuous Learning

What"s Up with Tech? ·

2025/11/10

Interested in being a guest? Email us at admin@evankirstel.com Customers don’t call to chat with a bot—they want outcomes. In my chat with Jim Palmer Dialpad's Chief AI Officer we dive into how Dialpad’s AI-first platform turns real-time voice, video, and digital interactions into agentic workflows that act on behalf of users, learn from every result, and hand off seamlessly to humans when it counts. No black boxes. No bolt-ons. Just a unified stack where speech recognition accuracy, in-domai...

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16:24

How An Agentic Platform Turns First-Party Data Into...

What"s Up with Tech? ·

2025/11/07

Interested in being a guest? Email us at admin@evankirstel.com Most brands pay again and again to win back customers they already won. We wanted to fix that. In this candid conversation with Sandeep Menon Co-Founder Auxia we unpack how an agentic AI platform can sit on top of rich first-party data and finally make it work: autonomous decisions about timing, creative, channel, and offer that meet people at the right moment across web, app, and owned media. No more brittle, rules-based jou...

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16:49

How Enterprises Turn AI Agents Into Real Value With...

What"s Up with Tech? ·

2025/11/06

Interested in being a guest? Email us at admin@evankirstel.com AI is moving faster than any wave we’ve seen—and the hidden cost is complexity. We sit down with New Relic’s leadership to unpack how observability must evolve to keep up with agents, vibe coding, and probabilistic systems that don’t fail like traditional software. From the early SaaS days to hyperscale cloud and now AI-native architectures, we connect the dots on where value breaks, why pilots get stuck, and what changes when rea...

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22:26

From IVR To AI: How Teneo 8 Scales Multilingual...

What"s Up with Tech? ·

2025/11/05

Interested in being a guest? Email us at admin@evankirstel.com What if your contact center could speak 46 languages, automate millions of calls, and still hand tricky moments to the right human in seconds? We dig into the launch of Teneo 8 with CEO Per Ottosson and reveal how a hybrid AI approach—combining LLM-powered conversation with deterministic logic—delivers scale, governance, and measurable results without sacrificing warmth or control. We walk through the architecture that makes this...

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24:26

Why Modern Buyers Hold The Power And What Marketers...

What"s Up with Tech? ·

2025/11/04

Interested in being a guest? Email us at admin@evankirstel.com Tired of chasing downloads that never turn into deals? We sat down with Refine Labs’ CEO Megan Bowen to unpack why so many B2B playbooks still assume the seller holds the power—and how to rebuild your go-to-market around the way buyers actually make decisions today. From redefining MQLs to recognizing meaningful intent, this conversation is a straight path from vanity metrics to qualified pipeline. We break down the Brand–Demand–...

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26:14

From Ransomware To Resilience: Unifying Data Security...

What"s Up with Tech? ·

2025/11/03

Interested in being a guest? Email us at admin@evankirstel.com We’re joined by **Anand Eswaran**, CEO of **Veeam Software**, and **Rehan Jalil**, CEO of **Securiti AI**, following Veeam’s bold acquisition of Securiti—a move that fuses data protection, security, and AI governance into one platform. Together, they unpack why GPUs alone can’t fix untrusted data and why 80–90% of enterprise AI projects fail, exploring how unifying data security and resilience lays the groundwork for AI that’s saf...

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19:04

How Agentic AI Turns Fleets Of Macs Into Enterprise...

What"s Up with Tech? ·

2025/10/31

Interested in being a guest? Email us at admin@evankirstel.com What if your next high-performing hire never sleeps, knows your stack, and ships secure environments in hours? We dive deep with Chris Chapman CTO of MacStadium to map the shift from brittle automation to agentic AI running on fleets of Macs, where outcomes replace step-by-step scripts and digital employees take on repeatable, high-value work. Chris opens the hood on Orca, their software-defined Mac platform, and shares how c...

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21:18

Crypto Safety, Finally

What"s Up with Tech? ·

2025/10/30

Interested in being a guest? Email us at admin@evankirstel.com What if your crypto wallet felt as safe as your bank account? We sit down with Crypto Insurer BDIC Insurance Founder and CEO Jeffrey Glusman to unpack a bold plan to bring deposit insurance to digital assets and unlock mainstream confidence. Instead of chasing whales, the model targets the everyday holder with clear, affordable coverage tiers, vetted wallets, and a focused list of insurable coins. The goal is to turn fear, uncerta...

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16:14

From Hype To ROI: Making Enterprise AI Work

What"s Up with Tech? ·

2025/10/29

Interested in being a guest? Email us at admin@evankirstel.com Most AI pilots impress in a demo and stall in production. We wanted to unpack why. Joseph Kim is the President and CEO of Druid AI joins us to break down the real blockers to AI readiness and the playbook that moves teams from wow to working systems. We talk candidly about market hype, sobering stats on failed deployments, and the ingredients that make enterprise agents safe, accurate, and compliant at scale. We start with first ...

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26:12

Building An Open Agent Mesh For Real Enterprise...

What"s Up with Tech? ·

2025/10/28

Interested in being a guest? Email us at admin@evankirstel.com What happens when agents can talk to agents—securely, asynchronously, and at scale? We sit down with Edward Funnekotter Chief Architect and AI Officer from Solace to unpack the architecture behind an open agent mesh and why event-driven design is the key to turning AI hype into dependable workflows. Instead of a single chatbot, imagine a network of specialized agents that advertise their skills, discover each other, and coordinate...

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15:41

How AI Is Changing Cyberattacks And How Enterprises...

What"s Up with Tech? ·

2025/10/27

Interested in being a guest? Email us at admin@evankirstel.com The fastest way to lose a security battle is to wait for it to start. We pull back the curtain on a proactive strategy to break the attack chain—disrupting reconnaissance, lateral movement, and exfiltration—by uniting offensive testing with integrated blue team defenses that actually prove what works. John Grancarich Chief Strategy Officer Fortra, joins us to explain how red and blue can operate on a single vision that prioritizes...

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18:57

From Threat Intel To Unified Cyber Risk Intelligence

What"s Up with Tech? ·

2025/10/23

Interested in being a guest? Email us at admin@evankirstel.com Noise is the enemy of good defense. We sit down with Jawahar Sivasankaran President of Cyware to unpack how a threat-centered architecture, powered by agentic AI and rich collaboration, can turn scattered data into clear, prioritized action. Rather than adding yet another dashboard, the strategy puts high-fidelity intelligence at the core of the SOC so every control—detection, response, and exposure management—makes smarter moves,...

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2:50

From Telemetry To Time Saved: How Lakeside Cuts Help...

What"s Up with Tech? ·

2025/10/22

Interested in being a guest? Email us at admin@evankirstel.com Want proof that better IT experience can be engineered, not wished into existence? From the floor at Gartner, we sit down with Lakeside to explore how a lightweight, 29‑year-old agent design built for scarcity is suddenly perfect for today’s edge. When compute, memory, and network were expensive, the team designed a platform that sips resources, keeps data close to the device, and structures it cleanly. That constraint-driven appr...

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18:06

From PKI To Post-Quantum: Building Digital Trust That...

What"s Up with Tech? ·

2025/10/22

Interested in being a guest? Email us at admin@evankirstel.com The lock icon is not a comfort blanket. It’s a contract. We sit down with Chris Hickman, Chief Security Officer at Keyfactor, to unpack what digital trust really means when every person, device, app, and service needs a verifiable identity. From the browser to the factory floor, PKI and certificate management quietly power secure connections, and when they fail, the business feels it fast. Chris pulls back the curtain on the polic...

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556 results

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