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PODCAST

UX Fika Podcast

Anna Dahlström

The UX Fika Podcast is a weekly podcast hosted by Anna Dahlström. In this show, she chats to friends from the UX, tech and conference scene and gets to know them at a deeper level than what group dinners and conferences usually allow.

education

All Episodes

01:28:10

#27: Joe Macleod on Designing Endings, Sustainable...

UX Fika Podcast ·

2026/04/08

In this episode of the UX Fika podcast, I sit down with Joe Macleod, founder of andEnd and pioneer of Endineering — a practice focused on designing how products, services, and relationships end.Joe has spent more than three decades working across digital, physical, and service design, including leading design at ustwo. Today, his work centres on something most organisations tend to avoid: what happens at the end. When a customer leaves. When a product is no longer used. Or when a service is no

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01:35:57

#26: Vitaly Friedman on Smashing Magazine,...

UX Fika Podcast ·

2026/03/10

In this episode of the UX Fika podcast, I sit down with Vitaly Friedman, UX Lead, founder and editor-in-chief of Smashing Magazine, and curator of the SmashingConf conferences.Vitaly has spent more than two decades working with large organisations on complex digital systems, helping teams improve the user experience of intricate products while also figuring out how to actually measure the impact of design. In our conversation, he shares why he has always been drawn to complexity — the messy systems,

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01:11:58

#25: Björn Jeffery on Toca Boca, Casino Capitalism,...

UX Fika Podcast ·

2026/03/03

Welcome to season 4 of the UX Fika podcast where I sit down with people who have built both the big and the small, for others and themselves.Our first guest is no other than Björn Jeffery, former CEO of kids-app studio Toca Boca, now a tech columnist and podcast host at Svenska Dagbladet, and an independent analyst working at the intersection of technology, finance, and society.We talk about the early days of Toca Boca and why they didn’t make games, they made digital toys. Björn explains the

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00:01:17

Trailer Season 4: The Founders

UX Fika Podcast ·

2026/03/02

Welcome to Season 4 of the UX Fika podcast: The Founders.This season is about the people behind the things we see. Some have built big, global companies. Others have built small, intentional businesses around the life they want to live. Some planned it. Some stumbled into it.What fascinates me are the stories behind the building — the risks, the trade-offs, the perspective shifts, and the lessons learned along the way.In a time when almost anyone can build almost anything, what does it really mean

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00:03:27

Bonus: What's To Come, Thank You, And A Lifetime Gift

UX Fika Podcast ·

2025/12/02

Season 3 is a wrap and in this first bonus episode we share what's to come in, not the least in 2026, say thank you as well as how you can support us and the show. But there's something big in it for you too:We really appreciate your support and as a thank you to all of you who’ve been listening this year, you can use the code uxfikapodcast for 50% off anything you buy from us in 2025.And if you buy just one thing before the clock takes us into 2026 here in Sweden, we’ll honour that discount

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01:23:30

#24: Kate Tarling on Service Organisations,...

UX Fika Podcast ·

2025/11/25

In this episode of the UX Fika podcast, I sit down with Kate Tarling, service leadership expert, author of The Service Organisation, and founder of The Service Org Group, where she helps large and complex organisations shift to a more service-oriented way of working.We talk about what it really means for organisations to become service-oriented, and why so many still haven’t grasped what their services actually are. Kate shares how easy it is to confuse departments, technologies, and internal

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01:21:00

#23: Jim Kalbach on Journey Mapping, Jobs To Be Done,...

UX Fika Podcast ·

2025/11/18

In this episode of the UX Fika podcast, I sit down with Jim Kalbach, author of several books including Mapping Experiences and The Jobs To Be Done Playbook, Collaborative Intelligence. Jim is also the Chief Evangelist at Mural and has spent more than two decades shaping how teams understand human experiences, uncover customer needs, and collaborate more meaningfully.We talk about the evolution of journey mapping, from an obscure UX technique to a must-have tool that leaders now ask for, and why the

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01:21:57

#22: Tom Greever on Articulating Design Decisions,...

UX Fika Podcast ·

2025/11/04

In this episode of the UX Fika podcast, I sit down with Tom Greever, executive design leader, author of Articulating Design Decisions, and someone who’s spent over 20 years helping teams communicate their ideas clearly, confidently, and with impact.We talk about how his now classic book came to be, what’s changed since the first edition, and why articulating design decisions is more important than ever in an age where AI is beginning to make design choices for us. Tom shares how writing the book —

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01:23:52

#21: Abby Covert on Making Sense Of Mess, The Role Of...

UX Fika Podcast ·

2025/10/28

In this episode of the UX Fika podcast, I sit down with Abby Covert, information architect, writer, and community organiser who’s spent the past two decades helping people make sense of messes. She’s the author of ‘How to Make Sense of Any Mess’ and ‘Stuck? Diagrams Help’, and the founder of The Sensemakers Club, a growing community where sensemakers from diffferent walks of life come together to learn from each other.We talk about how her first book started as a small, self-published side project,

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01:20:04

#20: Sarah Doody on Your Career As A Product Roadmap,...

UX Fika Podcast ·

2025/10/21

In this episode of the UX Fika podcast, I sit down with Sarah Doody — UX researcher, product designer, and founder of Career Strategy Lab, a job search accelerator helping UX and product professionals find their next role and succeed once they’re there.We talk about treating your career like a product — creating a roadmap, defining outcomes, and using research to uncover your blind spots, and why finding your voice matters.Sarah also shares how small, consistent steps and thinking in terms of

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01:37:36

#19: Cheryl Platz on What Makes People Play, The...

UX Fika Podcast ·

2025/10/14

In this episode of the UX Fika Podcast, I sit down with Cheryl Platz — actress, designer, author, and creative director for the Game Studio at The Pokémon Company International — whose career has spanned everything from The Sims and Alexa to Marvel Strike Force and Pokémon TCG Live.We talk about what games can teach us about human behaviour, creativity, and community, and why the future of design may have more in common with game design than we think. Cheryl shares her journey from UX and voice

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01:20:56

#18: Paulina Modlitba on the Human Side of AI, How AI...

UX Fika Podcast ·

2025/10/07

In this episode I sit down with Paulina Modlitba, AI strategist, angel investor, author of 'Vad fan ska vi med AI till?' (“What the hell do we need AI for?”), and one of Sweden’s leading voices on technology and innovation.We talk about how AI makes us feel and why Paulina believes it’s ultimately a deeply human topic. She shares her journey from studying human–robot interaction at MIT Media Lab to writing a practical guide that makes AI accessible for everyone, and why she sees it less as a

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01:32:41

#17: Josh Clark & Veronika Kindred on Sentient...

UX Fika Podcast ·

2025/09/29

In this episode of the UX Fika podcast, I sit down with Josh Clark and Veronika Kindred from Big Medium — design leaders and co-authors of the upcoming book Sentient Design.We talk about what it’s like to work and write a book together as father and daughter, and how that partnership has shaped both their working relationships and their ideas about what design needs next. They share how Sentient Design frames AI not just as a tool for efficiency, but as a new design material — one that lets us

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01:12:32

#16: Melissa Perri on Product Management in the Age...

UX Fika Podcast ·

2025/09/23

In this episode of the UX Fika podcast, I sit down with Melissa Perri, strategic adviser, author of Escaping the Build Trap, CEO of Produx Labs, and faculty member at Harvard Business School.We talk about why product management is more critical than ever as AI accelerates how we build, test, and ship ideas, and why the difference between great product managers and average ones is about to become starkly clear.Melissa shares why strategy, vision, and leadership can’t be automated, and how teams risk

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01:28:05

#15: Giles Colborn on AI Native Organisations, Making...

UX Fika Podcast ·

2025/09/16

Welcome to episode 15 of the UX Fika podcast. In this conversation sit down with Giles Colborne — design leader, strategist, author of Simple and Usable, and now founder of Made Simple.We talk about his journey from studying physics to co-founding cxpartners, what it meant to grow it into one of the UK’s leading design consultancies, and the mixed emotions of eventually letting it go. Giles shares what he’s learned about leadership from both raising kids and leading teams, and why stepping back is

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01:19:44

#14: Richard Banfield on Second Harvest, Designing...

UX Fika Podcast ·

2025/09/09

In this episode of the UX Fika podcast, I reconnect with Richard Banfield — author, advisor, and co-founder of Second Harvest, a retreat and coaching venture that believes the second half of life can be the most creative, exciting, and rewarding.We talk about how the idea for Second Harvest came from Richard’s own transitions, and how he’s now applying the UX toolbox — mapping assumptions, testing hypotheses, running small experiments — to the story arc of people’s lives. He shares why the concept

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01:56:38

#13: Jared Spool on Proactive UX, Measuring The Right...

UX Fika Podcast ·

2025/09/02

In this episode of the UX Fika podcast, I sit down with Jared Spool — Maker of Awesomeness at Center Centre, designer, speaker, and someone who’s been shaping the field of UX for nearly 5 decades.We talk about how the role of UX has shifted (and in some cases shrunk) over the years, why so many UX teams still struggle to show their value, why measuring success only through conversion rates is misleading, and why designers should focus on experiences instead of products, and step up to become the

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00:01:17

Trailer Season 3 - The Conference People

UX Fika Podcast ·

2025/09/02

Hi and welcome to season 3 of the UX Fika podcast. I'm your host Anna and I knew I wanted to do this podcast but I had no idea just how much I would love it. Re-listening to the chats from 2021 and then doing the the catch up chats in season 2 has given me so much and I'm pleased to share that as of today episodes of season 3 will start to be released.Season 3 is called the ‘Conference people’ and include conversations with some of the people I've met and gotten to know whilst speaking

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01:29:14

#12: Jonty Sharples on Global Teams, Career...

UX Fika Podcast ·

2025/08/19

In this episode of UX Fika podcast, I reconnect with Jonty Sharples – product, design, and business leader, and now consulting CPO working from a wooden box at the bottom of his garden. When we first spoke in 2021, Jonty was at Where Is My Transport, building products for emerging markets.Four years later, we catch up on where he is now, what he learned from building and scaling teams across continents, why checking your privilege and context matters when working globally, and how he’s been refining

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01:12:45

#11: Be Kaler Pilgrim on Executive Search, Walk And...

UX Fika Podcast ·

2025/08/12

In this episode of UX Fika podcast, I reconnect with Be Kaler Pilgrim – founder of Smithfield Search and long-time leader in the digital recruitment world. When we last spoke in 2021, Be was still running Futureheads Recruitment, navigating a pandemic and a shifting job market. Four years later, we catch up on what’s changed, not the least in recruitment.We talk about why she launched a new business focused on executive search, what lies ahead for design leaders, and hiring over all. We talk about

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33 results

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