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PODCAST

Specifically About Quality

Agata Lewkowska Ph.D. and Christopher Scott

“Specifically About Quality” , a podcast for quality managers, engineers, auditors, and operational leaders who want to build stronger quality systems and make a real impact on their organizations. Join hosts Agata Lewkowska Ph.D. and Christopher Scott, experts in quality management and operational excellence, as they tackle real-world quality challenges. Brought to you by Qualitywise.pl — offering expert training, audits, and consulting for the automotive and manufacturing industries. Follow

leisure automotive

All Episodes

00:12:55

031. The Human Side of Nonconformities – Why Good...

Specifically About Quality ·

2026/04/22

Nonconformities are a normal part of every management system. They are documented, investigated, and corrected – yet many organisations still focus on who made the mistake instead of understanding why the system allowed it to happen. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explore the human side of nonconformities and why well-intentioned, competent people can still produce poor results. From the customer’s perspective, organizations that rely on

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00:16:34

030. Effective A3 Report – From Firefighting to...

Specifically About Quality ·

2026/04/15

Problem-solving is a daily reality in automotive organisations. Issues appear, teams react quickly, actions are taken – yet the same problems often return again and again. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explore how the A3 report can transform reactive firefighting into structured, disciplined problem solving. From the customer’s perspective, weak problem-solving processes create recurring failures and slow responses. When root causes are

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00:18:03

029. When Everything Stops: Contingency Planning &...

Specifically About Quality ·

2026/04/08

Production stops. A key supplier fails. A cyberattack hits. A fire, power outage, or logistics breakdown interrupts the flow. In automotive, disruption is not a question of if – but when. If this episode resonates with you, don’t stop here. 👉 Subscribe to the QualityWise® newsletter to receive: episode summaries and key takeaways, practical checklists and templates, early access to webinars, trainings, and free materials. 📩 Subscribe to the podcast newsletter & get free

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00:12:56

028. Error-Proofing in Automotive – Designing...

Specifically About Quality ·

2026/04/01

Human error is unavoidable. But customer defects caused by preventable mistakes should not be. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explore what error-proofing truly means in automotive manufacturing – beyond awareness training and procedural reminders. From the customer’s perspective, weak error-proofing means relying on vigilance instead of system design. When processes depend only on operator attention, fatigue, distraction, or production

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00:19:45

027. ISO 19011 – What Great Auditors Actually Do

Specifically About Quality ·

2026/03/25

Internal audits are a standard requirement in every management system. They are planned, performed, documented – and yet in many ,In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explore what truly distinguishes great auditors in the context of ISO 19011. From the customer’s perspective, weak auditing means missed risks and false confidence. When audits focus only on compliance instead of effectiveness, problems remain hidden until they escalate into

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00:38:31

026. VDA FFA – When the Failure Happens in the Field

Specifically About Quality ·

2026/03/18

Field failures are every automotive organisation’s nightmare. A product reaches the customer, something goes wrong, and suddenly the issue is no longer internal – it is visible, costly, and reputationally critical. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and her guests Guilerme Bueno and Hamilton Parise discuss VDA FFA and what really happens when failure occurs in the field. From the customer’s perspective, weak field failure analysis creates uncertainty and

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00:15:15

025. Change Management – Why Quality Changes Fail and...

Specifically About Quality ·

2026/03/11

Change is constant in automotive organisations. Process updates, engineering changes, supplier changes, new requirements – and yet many quality changes fail to deliver lasting results. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott take a closer look at why quality-related changes so often break down after implementation. From the customer’s perspective, poorly managed change creates instability and risk. Temporary fixes are introduced, new controls are

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00:18:25

024. PPAP in Real Life - From Customer Expectations...

Specifically About Quality ·

2026/03/04

PPAP is a formal customer requirement in automotive quality. It defines what must be submitted, reviewed, and approved – yet in many organizations PPAP is treated as a stressful, last-minute activity rather than a confirmation of a stable process. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott focus on what PPAP looks like in real life, from understanding customer expectations to achieving approval without firefighting. From the customer’s perspective,

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00:18:26

023. Strategic Supplier Development – From Audits to...

Specifically About Quality ·

2026/02/25

Supplier audits are a standard part of automotive quality management. They are planned, executed, reported – and yet in many organisations they rarely lead to real improvement or stronger supplier relationships. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explore how supplier development should work in practice, beyond audit checklists and scorecards. They share practical examples from automotive supply chains where audits identified the same issues

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00:19:10

022. APQP in Real Life

Specifically About Quality ·

2026/02/18

APQP is one of the most fundamental Core Tools in automotive quality. It is well known, widely required, and heavily audited – yet in many organisations, it exists mainly as a project file that is closed once SOP is achieved. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott focus on what APQP looks like in real life, beyond templates, gates, and formal reviews. From the customer’s perspective, weak APQP means unstable launches, late surprises, and recurring

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00:15:46

021. Managing Requalification and Revalidations

Specifically About Quality ·

2026/02/11

Requalification and revalidation are requirements every automotive organisation knows. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott take a practical look at how requalification and revalidation are really managed in organisations – and why they so often fail to protect the customer. From the customer’s perspective, weak requalification processes mean hidden risk. Changes in materials, equipment, measurement systems, or suppliers quietly accumulate, while

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00:18:17

020. Core Tools: Why They Don’t Work Together (And...

Specifically About Quality ·

2026/02/04

Core Tools are everywhere in automotive quality. APQP, FMEA, Control Plan, MSA, SPC, PPAP – every organization knows them, every auditor expects them, and yet in many companies they still don’t work together. In the first episode of Season 2 of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott tackle one of the most common frustrations in quality management: Core Tools exist, but they fail to function as one coherent system. From the customer’s perspective, this lack of

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00:18:25

019. Building a Strong Management Review Process

Specifically About Quality ·

2026/01/28

Management review can be more than a compliance meeting—it can be a strategic driver. Agata Lewkowska Ph.D. and Christopher Scott explain how to prepare, run, and follow up on reviews that engage leadership, track real performance, and set improvement direction. 📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/ 💼 Book your free consultation: https://www.qualitywise.pl/enProduced by "We See Sound"

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00:15:45

018. How to Align KPIs with Quality Outcomes

Specifically About Quality ·

2026/01/21

KPIs shape behavior—so are yours driving quality or just output? Learn how to select, define, and track KPIs that support customer satisfaction, compliance, and process stability. The hosts Agata Lewkowska Ph.D. and Christopher Scott share case studies of KPI systems that really work. 📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/ 💼 Book your free consultation: https://www.qualitywise.pl/enProduced by "We See

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00:17:45

017. New Year, New Activities in Your QMS: How to...

Specifically About Quality ·

2026/01/14

Start the year by energizing your QMS. This episode covers how to set fresh quality priorities, update your core tools, and align improvement initiatives with business goals. Perfect for quality leaders looking to make a strong start. 📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/ 💼 Book your free consultation: https://www.qualitywise.pl/enProduced by "We See Sound"

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00:00:33

Specifically About Quality Season 2 Update 2026

Specifically About Quality ·

2026/01/12

🎙️With Season 1 finished🏁, Christopher Scott provides a brief update on Season 2 for 2026🚨.In Specifically About Quality, we discuss quality as it actually operates on the shop floor — not just what the standards dictate, but how to apply them effectively without firefighting. Each episode delivers practical insights, real examples, and expert discussions from the automotive world and beyond.👉 Looking to turn quality requirements into measurable results?Discover how QualityWise supports

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00:24:48

016. Quality on the Gemba: What to Look for During...

Specifically About Quality ·

2025/12/17

Go beyond a checklist when walking the shop floor. Agata Lewkowska Ph.D. and Christopher Scott explain how to observe processes, ask the right questions, and spot early signs of quality risk. Practical examples help you turn Gemba walks into powerful quality improvement tools. 📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/ 💼 Book your free consultation: https://www.qualitywise.pl/en Produced by "We See Sound"

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00:20:19

015. Internal Audits That Actually Add Value

Specifically About Quality ·

2025/12/10

Internal audits don’t have to be a paperwork exercise. Learn how to plan and execute audits that reveal improvement opportunities, engage process owners, and strengthen your QMS. This episode includes tips for reporting and follow-up that drive real change. 📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/ 💼 Book your free consultation: https://www.qualitywise.pl/enProduced by "We See Sound"

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00:16:38

014. From Firefighting to Stability: Building Process...

Specifically About Quality ·

2025/12/03

Tired of constant firefighting? This episode shows how to shift from reactive problem-solving to stable processes by building process ownership at every level. The hosts Agata Lewkowska Ph.D. and Christopher Scott share strategies to engage leaders, empower teams, and sustain improvements. 📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/ 💼 Book your free consultation: https://www.qualitywise.pl/enProduced by "We

en

00:16:38

013. How to Use 8D to Solve Problems for Good

Specifically About Quality ·

2025/11/26

Many 8D reports fail to prevent recurrence. Agata Lewkowska Ph.D. and Christopher Scott explain how to use 8D as a real problem-solving tool—covering root cause analysis, verification, and cross-functional teamwork. Expect real-world examples of effective 8Ds that customers trust. 📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/ 💼 Book your free consultation: https://www.qualitywise.pl/enProduced by "We See

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33 results

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