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PODCAST

Hayley in Higher Ed | Professor at UCCS

Dr. Hayley Blackburn

Professor HB focuses on technical editing and writing practices, audio and video strategies for technical information, and social media for strategic communication. During her career in and out of higher education, she has worked in content marketing with social media, public relations, professional development, and student success/advising. She currently teaches classes on professional and technical writing. Hayley also hosts episodes of Inspired in Higher Ed, where she and Dr. Grant Clayton

education courses

All Episodes

00:12:58

Concept Blog Project for Unit 1: TCID 4065

Hayley in Higher Ed | Professor at UCCS ·

2025/08/22

This episode reviews the Concept Blog Project for TCID 4065.Transcript: https://docs.google.com/document/d/e/2PACX-1vRF19rJSvNhJ3NCwlSEPHyOOsp3AakrkP81S295mXZpVd9TAUSpbEkr_DXtEr29okaBt-MaM9gQObh9/pub

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00:07:01

Visual Research Brief Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/04/24

Our technical writing firm has been hired by Client experiencing a significant increase in customer complaints regarding the documentation for a recently launched product. Internal and external users find the documents confusing, poorly organized, and lacking essential information. The engineers find the content oversimplified, while the business side feels everything is too jargon-laden for most audiences. The documentation for this product must serve all the stakeholders in the best way possible

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00:07:18

LLM Challenge: Report Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/04/24

Our technical writing firm has been hired by a higher education advocacy group that wants to propose a new degree type to university officials through an article in the Chronicle of Higher Education. They have drafted a proposal and asked you to evaluate the document and provide feedback. You suspect that the group heavily utilized an LLM in creating the proposal, so you asked them to explain their creative process. They provided a video commentary on the edits to reference as you further assess the

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00:19:40

Recommendation Report Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/04/24

Our technical writing firm is working with a think tank in your field (a collection of thought leaders and researchers tasked with solving problems). A client asked the think tank to help them decide between two potential solutions to an issue with sustainability, equity, or economic impacts in their field. Given the current technological, social, and economic climate, you’ve found the leading TWO solutions and are researching the best option. You address a formal letter to the actual organization

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00:14:24

Recorded Presentation Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/04/15

The Goals: To create a persuasive pitch video that effectively communicates the project's value and potential impact.The Asks:Ask 1: Identify a pressing social challenge related to equity, sustainability, or other cultural issues.Ask 2: Develop a novel project idea that addresses the chosen challenge using STEM, education, or health-focused approaches.Ask 3: Create a persuasive pitch video that outlines the problem, proposed solution, and potential impact.Ask 4: Reflect on the process in a

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00:13:15

LLM Challenge: SOP Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/03/14

This episode explains the expectations for grading in the LLM Challenge: SOP. The Goals: To provide the student success and advising center with a finalized Standard Operating Procedure (SOP) for implementing the routine.The Asks:Ask 1: Generate a routine using generative AI (morning/evening, study, workout/physical activity, or mental health/emotional wellness).Ask 2: Follow the generated routine for at least three days, documenting effectiveness and needed changes.Ask 3: Revise the routine based

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00:08:59

Design Tools Challenge Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/03/14

This episode describes the expectations when grading the Design Tools Challenge.The Goals: Replicate the provided file as closely as possible to show your skills with information and graphic design softwareThe Asks:Ask 1: Use the Poster_Design_OSHA.pdf to manipulate the provided copy using a design tool (like Canva, Adobe, etc.)Ask 2: Write a project completion report

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00:14:00

User Guide Analysis Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/03/14

This episode outlines the expectations and grading for the User Guide Analysis project.The Goals: To assess the client's existing user guides for a specific product and notice adjustmentsThe Asks:Ask 1: Thoroughly review the client's current user guides (find an example of a product guide to analyze)Ask 2: Conduct audience research to identify the target audience's demographics, technical skills, and information needs.Ask 3: Analyze the user guides, considering clarity, organization,

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00:17:45

Tutorial eBooklet Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/03/14

This file explains the expectations for the eBooklet project as I grade your work.The Goals: To teach a "student success hack" using Microsoft 365 or Google Workspace tools. This implies you need to find a specific, useful technique that leverages these tools to help students improve their academic performance or organization.The Asks:The client specifically requested that you do not provide general descriptions of the software. You need to explain how to use the tool to accomplish a

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00:15:18

Product Demo (Video) Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/03/13

This episode is a brief grading note and explanation of what I was looking for when reviewing your projects.Project Summary Below:Our technical writing firm has been hired by a Client to create a video demonstration for their products. You've been assigned to develop that video that guides potential customers through your product's set-up, instructions, and troubleshooting. Your audience comprises individuals who have purchased or are considering purchasing the product. They may have varying

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01:13:36

Intro to Digital Accessibility

Hayley in Higher Ed | Professor at UCCS ·

2025/02/21

This lecture covers an Introduction to Digital Accessibility as part of the Introduction to Technical Writing and Presentation series. Accessibility is the broad subject and term that describes the quality of being easily reached, entered, or used who have a disability. As technical writers we narrow that to digital accessibility, which is specific to information and content.The lecture is divided into three core sections. First we will define digital accessibility for our work by exploring models

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00:15:40

LLM Challenge Descriptions Grading

Hayley in Higher Ed | Professor at UCCS ·

2025/01/24

This project asks you to prompt a generative AI for a technical description of an object that you then draw.Transcript Your project will be graded on the following requirements: A formal memo as your project retrospective that details: Work Assessment: how you met the objectives of the project Process Reflection: why you made your creative choices and solved problems during the project Applications: how the skills, technology, and experiences from this project will help you improve as a

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00:12:34

Text Tools Challenge Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/01/24

This project asks you to replicate a document to explore advanced formatting tools/features inside of Word or Docs. Transcript Your work will be graded based on the following requirements: A formal memo as your project retrospective that details: Work Assessment: how you met the objectives of the project Process Reflection: why you made your creative choices and solved problems during the project Applications: how the skills, technology, and experiences from this project will help you

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00:20:14

Prototype Brief Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/01/24

This project asks you to describe an invention with enough detail to support the development of the product or app. Transcript Your project will be graded on the required elements: A formal memo as your project retrospective that details: Work Assessment: how you met the objectives of the project Process Reflection: why you made your creative choices and solved problems during the project Applications: how the skills, technology, and experiences from this project will help you improve as

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00:10:31

Learning Proposal Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2025/01/24

This project asks you to write a formal memo that contains a detailed proposal on what [you will do], when [you will do it], and how [you will do it] for your work in the semester. You should identify the grade you want to earn with a concrete plan for accomplishing that goal. Transcript Your project will be graded on the following required elements: Introduction: Briefly state your overall goal for the course (e.g., "To achieve an A in this course by demonstrating mastery of technical

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00:21:05

Usability Report Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2024/12/08

This episode describes what I was looking for in the Usability Report assignment to help you reflect on your grade.The project asked you to: Submit a pdf between 15-25* single-spaced pages with all the standards of a formal report. Letter of Transmittal to Client Front Matter Usability Report Sections Back Matter- *The document is longer because you add your testing materials and data scorecards. The content itself is ~4,000 words.

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00:06:27

Progress Report Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2024/11/13

An early step in the writing process (and most professional/technical projects) is developing a plan that captures your ideas, and it is common for stakeholders to request progress reports on the work. Project plans and progress reports promote transparency, accountability, and informed decision-making, ultimately leading to successful project outcomes.I expect documentation on your work so far- with actual progress being made- and a literal plan you can follow to complete the class with the

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00:18:44

Tutorial eBooklet Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2024/10/21

This voice note reflects on the expectations for a functional to very effective instructional eBooklet project. You were asked to create a digital booklet that guides your readers through the step-by-step process of completing your chosen task. The goal is to practice your technical writing skills by presenting clear, concise, and easy-to-follow instructions. Your digital eBooklet should be visually appealing, incorporating images, diagrams, and special tips/notes to enhance the learning

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00:10:45

Technical Video Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2024/10/09

The technical video project asked you to produce an informative video to teach your viewers any technical or writing-focused topic. ✅Please view the comments in the rubric and listen to the audio comment while you review your own work. ⏯️Watch the example video as a general baseline of what I was looking for you to accomplish https://www.youtube.com/watch?v=VdxTOvjBVZ4 😃Revisit the speed build with more commentary on the production process and expectation

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00:14:13

Wiki Grading Note

Hayley in Higher Ed | Professor at UCCS ·

2024/10/01

✅Please view the comments in the rubric and listen to this audio comment while you review your work. I discuss the standards and expectations for each the requirements.✨If you would like more specific feedback, schedule an office chat appointment. It is more productive for both of us to review your work in a meeting if you actually want and will use that level of feedback/learning/improvement.

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