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PODCAST

Less Chatter, More Matter: The Communications Podcast

Communications expert, business owner, group fitness instructor...that"s your podcast host, Mel Loy! In the Less Chatter, More Matter podcast, Mel shares tips on how to improve your communication skills, and interviews with the experts.In 2020, after almost 20 years in corporate communications, Mel (happily) took a redundancy from her full-time, executive corporate job and went out on her own, founding her communications agency, Cuttlefish Communications.These days, she"s a sought-after speaker,

business marketing

All Episodes

18:32

#167 5 things every advocacy communication strategy...

Less Chatter, More Matter: The Communications Podcast ·

2026/04/22

When we think about change communication, it’s often within the walls of an organisation in things like new systems, strategies, or restructures. However, advocacy communication operates in a very different environment, where audiences are not captive, attention is limited, and influence must be earned. In this episode of the Less Chatter, More Matter podcast, we explore advocacy as a form of change communication before we share the five essential elements that underpin effective advocacy str...

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35:51

#166 How to make your communications effective (ft....

Less Chatter, More Matter: The Communications Podcast ·

2026/04/15

As AI continues to reshape the communication landscape, one thing remains unchanged: the need to put humans at the centre of how we communicate. In this episode of Less Chatter, More Matter, we welcome back Lisa Partridge, learning designer, facilitator and founder of Six Comms, to explore what truly makes communication effective in today’s workplace. On this episode, we unpack Lisa’s Six Cs framework: Connection, Curiosity, Compassion, Clarity, Customisation and Consistency. This practical m...

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29:16

#165 Current and future trends in change and change...

Less Chatter, More Matter: The Communications Podcast ·

2026/04/08

Change has always been part of working life, but right now, it feels different. In this episode of the Less Chatter, More Matter podcast, we speak with Janine Ellison, experienced change leader and co-founder of Rethink Change, about how the profession is evolving and what that means for those working in it. Drawing on insights from five years of Rethink Change conference data and hundreds of submissions from practitioners across Australia and New Zealand, Janine shares what’s shifted i...

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44:48

#164 The evolution of internal communication (ft....

Less Chatter, More Matter: The Communications Podcast ·

2026/04/01

Internal communication has travelled a fascinating road over the past two decades from being overlooked or undervalued, to becoming mission-critical during the COVID pandemic. But as the spotlight intensified, so did the pressure. In this episode of the Less Chatter, More Matter podcats, we're joined by Rachel Miller, founder of All Things IC, Fellow of the Institute of Internal Communication, and author of Internal Communication Strategy. With more than 20 years’ experience in internal...

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37:14

#163 How to find your public speaking confidence (ft....

Less Chatter, More Matter: The Communications Podcast ·

2026/03/25

For some people, standing on a stage feels like a nightmare. For others, it’s speaking up in a meeting or hearing their own voice played back that triggers discomfort. In this episode of the Less Chatter, More Matter podcast, we're joined by Sally Prosser, voice and public speaking coach, former broadcast journalist and author of Voiceprint to chat all things public speaking. We explore the myths around public speaking, including the idea that it’s something separate from everyday communicati...

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10:11

#162 How to find a story that makes a message stick

Less Chatter, More Matter: The Communications Podcast ·

2026/03/18

In this episode of the Less Chatter, More Matter podcast, we explore why information alone isn’t enough to make workplace messages stick, and why storytelling is one of the most practical tools communicators and leaders can use. In a world filled with slide decks, summaries and carefully crafted emails, clarity is often prioritised above all else but while people may understand a message in the moment, that doesn’t guarantee they will remember it. What tends to endure is not the information i...

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55:10

#161: Leader Communications - Part 5: Comms pet...

Less Chatter, More Matter: The Communications Podcast ·

2026/03/11

This is the grand finale of our five-part leadership series, and we’re finishing with honesty. In this episode of Less Chatter, More Matter, we're once again joined by Prina Shah, host of Ways to Change the Workplace, to unpack the leadership communication habits that frustrate teams and quietly erode trust. We explore the gap between broadcasting and true communication, the rise of professional ghosting, the myth that everything is urgent, and the impact of late-night pings on workplace cult...

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44:01

#160 Leader Communications - Part 4: Leading through...

Less Chatter, More Matter: The Communications Podcast ·

2026/03/04

Episode four of our five-part leadership series with Prina Shah explores one of the most critical skills modern leaders must develop: leading through change. With organisations navigating constant transformation driven by technology, shifting employee expectations, restructures and new strategies, change is now continuous and leadership has never felt more complex. In this episode, we unpack what change actually looks like in practice and why it’s far more than communication and training. We ...

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48:23

#159 Leader Communications - Part 3: Having tough...

Less Chatter, More Matter: The Communications Podcast ·

2026/02/25

In part three of our five-part Leadership Communication series, we are joined again by Prina Shah, host of Ways to Change Your Workplace and author of Make Work Meaningful, for a deep and practical conversation about tough conversations. We explore why so many of us avoid difficult discussions at work. We start with a fear of conflict and people-pleasing tendencies, and move through to the discomfort of delivering messages we may not fully agree with. We unpack the psychology behind avoidance...

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40:36

#158 AI is here, and this is what internal comms...

Less Chatter, More Matter: The Communications Podcast ·

2026/02/18

If you work in internal communications, you’ve probably wondered: is AI coming for my job? In this thought-provoking episode of the Less Chatter, More Matter podcast, we speak with futurist, author and media commentator Dan Sodergren about what artificial intelligence really means for internal communicators and why this moment represents both risk and extraordinary opportunity. Dan shares insights from more than two decades at the intersection of technology, workplace culture and human potent...

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37:54

Episode 157: Leader Communications - Part 2: Giving...

Less Chatter, More Matter: The Communications Podcast ·

2026/02/11

In this second episode of this five-part series on people, change and leadership, we are joined again by Prina Shah to unpack one of the most emotionally loaded topics in the workplace: giving and receiving feedback. Rather than treating feedback as a simple leadership skill, this episode explores the deeper dynamics at play. Why do leaders avoid tough conversations? Why do some people spiral when they hear constructive criticism while others lean in with curiosity? And how do poorly designed...

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29:21

#156 Leader Communications - Part 1: Adapting your...

Less Chatter, More Matter: The Communications Podcast ·

2026/02/04

One of the biggest myths in leadership is that once you get the title, people will automatically listen. They won’t, and it’s not because they’re difficult or disengaged but rather, because communication doesn’t work that way. In the first episode of our brand new five-part series, we’re joined by leadership coach, author and podcast host Prina Shah to unpack one of the most overlooked leadership skills: adapting your communication style for your team. Together, we explore why there is no suc...

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18:58

#155 Topic in Ten: Four ways to manage technology...

Less Chatter, More Matter: The Communications Podcast ·

2026/01/28

Technology change is no longer optional; it’s constant, accelerating, and deeply human. So, we’ve covered it in the final episode of the Topic in Ten five-part All Things People Change series. We chat about one of the biggest drivers of organisational change: technology. From AI-enabled tools and retiring legacy systems to rapidly shifting skill requirements, technology change is reshaping how people work and how they feel about work. With global AI investment surging and nearly three-quarter...

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9:58

#154 Topic in Ten: Four ways to communicate policy or...

Less Chatter, More Matter: The Communications Podcast ·

2026/01/21

Too often, policy and benefits changes are treated as a tick-and-flick exercise. An automated email, a system checkbox, or a vague message telling people to “go look it up” is expected to do the job. However, that approach doesn’t lead to understanding, behaviour change, or reduced risk. Which is why this short, punchy Topic in Ten episode is all about the practical ways you can communicate policy and benefits changes so they’re not just read, but genuinely understood and applied. You’ll lear...

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15:22

#153 Topic in Ten: Communicating office moves and...

Less Chatter, More Matter: The Communications Podcast ·

2026/01/14

Office moves and renovations often look simple on paper, but in reality, they’re people-heavy changes that can quickly become disruptive if communication isn’t handled well. So, in this episode of the Less Chatter, More Matter podcast, we're doing another Topic in Ten with this week's focus on practical communication strategies to support organisations through an office move or major refurbishment. This episode is part three of a five part People Change Series, exploring common change scenari...

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15:29

#152 Topic in Ten: Restructures and people change...

Less Chatter, More Matter: The Communications Podcast ·

2026/01/07

Restructures are one of the biggest and scariest people change scenarios organisations face, especially when roles are impacted and redundancies are on the table. In this episode of the Less Chatter, More Matter podcast, we're doing another Topic in Ten - this time, we're unpacking restructures from a people change and communications perspective. Drawing on extensive experience supporting large-scale restructures, we look at the typical phases, starting with raising awareness and managi...

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13:22

#151 Topic in Ten: Enterprise agreements and people...

Less Chatter, More Matter: The Communications Podcast ·

2025/12/31

Welcome back to another Topic in Ten, and on this week's episode of the Less Chatter, More Matter podcast, we're chatting: Enterprise Agreements (EAs). EAs are one of the most common and complex people change scenarios in a workplace, and they require careful, consistent and well-planned communication. In this episode, we unpack EAs (from an Australian perspective) and explain what communicators, HR professionals and leaders need to know. We step through the full Enterprise Agreement li...

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38:56

#150 Your 2025 episode wrap up

Less Chatter, More Matter: The Communications Podcast ·

2025/12/23

As 2025 comes to a close, Episode 150 marks a major milestone and offers a moment of reflection on the ideas, conversations, and insights shared throughout the year from a tonne of our incredible poddy guests. In this special wrap-up episode, we revisit some of the most powerful moments from conversations with guests across communication, change, leadership, and storytelling. Rather than introducing new material, this episode curates key lessons that are worth hearing again, especially as we ...

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14:43

#149 How to talk about challenging times with your...

Less Chatter, More Matter: The Communications Podcast ·

2025/12/17

In the wake of tragic events, silence from organisations can feel just as loud as saying the wrong thing. In this episode of the Less Chatter, More Matter podcast, we explore five key things every business communicator should consider when responding to tragedy. From why ignoring the situation can damage trust, to when and how to pause planned content, we unpack what it really means to communicate with care when emotions are high. The episode also looks at how organisations can help people ch...

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22:02

#148 2025 in review … and what to expect in 2026

Less Chatter, More Matter: The Communications Podcast ·

2025/12/10

What a year! Filled with political upheaval and natural disasters all the way through to global protests, major elections and fast-moving technological change... you could say 2025 has been a whirlwind. With so much happening around us and within our organisations, it’s no wonder many people feel overwhelmed as we approach the end of the year. In this episode of the Less Chatter, More Matter podcast, we take a look back at the trends that shaped the comms and change landscape in 2025 an...

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168 results

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