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PODCAST

The Channel CEO

Channel Program

Welcome to the Channel CEO podcast, which brings together thought leaders and innovators revolutionizing the IT industry. Host Kevin Lancaster is a serial tech entrepreneur, angel investor, and strategic advisor to several high-growth tech companies focused on the channel. We sit down with "IT superheroes" each week to cover various topics. I will cover topics ranging from social selling and marketing to creating influence. And we will dig deep into their journey as entrepreneurs, how they view

business marketing

All Episodes

40:34

Selling Your Legacy: The Chaos, Strategy, and Reward...

The Channel CEO ·

2024/12/18

Host Kevin Lancaster, CEO of Channel Program, explores the entrepreneurial journey and industry insights with guest Michael Crean, Senior Vice President of Managed Services at SonicWall and Founder of Solutions Granted. They explore Crean's 22-year journey from founding Solutions Granted to its acquisition by SonicWall, highlighting the strategic and emotional aspects of selling a business. The conversation uncovers pivotal moments, including Crean’s evolution from MSP to managed security pioneer,

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36:12

How AI is Disrupting Cybersecurity – And What CEOs...

The Channel CEO ·

2024/12/11

Kevin Lancaster, CEO of Channel Program, and Jon Murchison, CEO of Blackpoint Cyber, bring the heat in this episode! They dig into how AI is flipping the script on cybersecurity, the evolution of the MSP market, and why running a business means mastering more than just tech. It’s a high-energy convo packed with sharp insights, real talk, and a blueprint for growth. Don’t miss out—hit play now for the full episode and unlock your next move!

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37:44

Ticket to Disruption: Inside TimeZest, PIA, and the...

The Channel CEO ·

2024/12/04

In this episode, host Kevin Lancaster sits down with Gerwai Todd, the dynamic CEO of TimeZest and PIA, to unravel his bold journey of leading two cutting-edge companies while revolutionizing MSP service delivery. From humble beginnings in banking to scaling tech startups and mastering AI-driven automation, Gerwai shares how he’s reshaping the customer experience and solving the “ticket problem” MSPs face daily. Tune in for insights on building commercially viable tech, bootstrapping success, and

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34:29

MSPs, Deep Fakes, and Big Moves: Inside the...

The Channel CEO ·

2024/11/27

In this episode of The Channel CEO, Kevin Lancaster dives into a high-energy chat with Gil Friedrich, VP of Email Security at Check Point and former CEO of Avanan. From scaling a cybersecurity startup to 35,000 customers to navigating the transition into a $20B global powerhouse, Gil shares raw insights on leadership, innovation, and staying ahead in a relentless game of cyber cat-and-mouse. They tackle AI-driven threats, MSP growth hacks, and why Gil refuses to take “no” for an answer. Don’t miss

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41:24

Why SFTP Isn’t Dead: The Couchdrop CEO Talks Focus,...

The Channel CEO ·

2024/11/20

In this episode of The Channel CEO, host Kevin Lancaster sits down with Michael Lawson, CEO of Couchdrop.io, to dive into the world of data migration, SFTP servers, and what it takes to build two fast-growing tech products from New Zealand. Michael shares how he turned challenges into opportunities, why focus is a superpower in business, and the hard lessons learned when shiny new features distract from core goals. With a mix of humility and sharp insight, Michael reveals what’s next for Couchdrop,

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34:24

Coldplay, Food Trucks, and 5G Hacks: The Rhythmz...

The Channel CEO ·

2024/11/13

When a vodka-fueled mansion party WAN meltdown sparks the creation of a game-changing 5G connectivity solution, you know this isn’t your average MSP story. Join Kevin Lancaster, CEO of Channel Program, as he dives into the wild journey of Steve Copeland, CEO of Rhythmz, from "retirement" to revolutionizing how MSPs tackle failover, edge computing, and events like Coldplay concerts. They dish on the $1,800-a-day boxes Steve said "nah" to, how Rhythmz is turning connectivity nightmares into cash cows,

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43:06

Building a Customer-Obsessed Empire: Inside Helpt

The Channel CEO ·

2024/11/06

In this dynamic episode, Kevin Lancaster connects with Matthew Pincus and David Sohn, co-founders of Helpt, the game-changing service redefining customer experience for MSPs. Hear how a chance meeting on a softball field led to a bold venture focused on delivering extreme customer obsession and why they prioritize empathy and efficiency to stand out in a crowded market. They reveal how their human-centric approach, blended with cutting-edge AI, is reshaping support and driving MSP growth. With

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37:02

Death to the Ticket: How Thread and Mark Alayev Are...

The Channel CEO ·

2024/10/30

In this episode of The Channel CEO, Kevin Lancaster dives deep with Mark Alayev, CEO of Thread, to explore how AI and automation are rewriting the rules for MSPs. Mark shares why Threads is declaring "Death to the Ticket" and pioneering a radical shift in service delivery with Magic Agents and agentic AI. They break down how Thread empowers MSPs to cut costs, supercharge efficiency, and reclaim their role as true technology partners. Don’t miss this conversation packed with game-changing insights

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39:47

Disrupt or Die: How Rev.io is Blowing Up the MSP...

The Channel CEO ·

2024/10/23

In this episode of The Channel CEO podcast, host Kevin Lancaster sits down with Brent Maropis, CEO of Rev.IO, to dive into the journey of transforming a small lifestyle business into a cutting-edge leader in billing and payments for MSPs. Brent shares his personal story—from his early leadership roles at Cbeyond to navigating high-stakes challenges with private equity—and how he applied those hard-earned lessons to reshape RevIO into a fast-growing, innovative platform. With insight into everything

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34:24

Go Big or Get Breached: Cytracom’s Bold Plan to...

The Channel CEO ·

2024/10/09

In this episode of The Channel CEO podcast, host Kevin Lancaster chats with Zane Conkle, CEO of Cytracom, about how Cytracom is redefining VoIP and network security for MSPs. Zane discusses the journey from launching VoIP solutions to building ControlOne, a revolutionary product that displaces traditional firewalls and protects every device and user seamlessly under a unified policy. The conversation dives deep into how Cytracom makes life easier for MSPs by delivering scalable, secure

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39:33

Alert Fatigue is Killing Your MSP—Here’s How to Shut...

The Channel CEO ·

2024/10/02

In this episode of The Channel CEO, host Kevin Lancaster sits down with Osman Erkan, CEO of DefensX, to discuss the critical cybersecurity threats surrounding web browsers and email security. With decades of experience in the cybersecurity space, Osman shares his journey from fixing neighborhood computers to becoming a leader in browser security technology. The conversation dives deep into how DefensX is tackling the complexities of modern security threats, such as AI-powered human risk prediction,

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35:59

Rewriting the Rules: Tech, Triathlons, and Leadership...

The Channel CEO ·

2024/09/26

In this episode of The Channel CEO, Kevin Lancaster sits down with Michael Ryan, CEO of South River Technologies, for an inspiring conversation about innovation, endurance, and the relentless pursuit of success. Michael dives into how he and his team rewrote their entire technology platform from the ground up, positioning SRT to thrive in today’s fast-paced cloud and cybersecurity landscape. But it’s not all business. Michael shares how competing in Ironman triathlons and qualifying for the world

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29:28

What’s Missing in Your MSP Stack? Peter Bellini Has...

The Channel CEO ·

2024/09/19

In this episode of The Channel CEO, host Kevin Lancaster sits down with Peter Bellini, CEO of ConnectSecure, for an insightful conversation about the entrepreneurial journey, technology innovations, and scaling in the ever-evolving MSP space. Peter shares his early experiences—from hustling golf balls as a kid to building his own mobile fishing app—and how those early ventures shaped his approach to leadership and innovation in the tech world. They also dive deep into ConnectSecure's mission to

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33:43

Exit at Peak Valuation: The M&A Playbook for Tech...

The Channel CEO ·

2024/09/11

In this episode, Kevin Lancaster, CEO of Channel Program, teams up with Mike Harvath, CEO of Revenue Rocket, and a veteran in M&A and strategic advisory for MSPs, to dissect the massive opportunities awaiting tech service providers. Together, they reveal the secrets behind prepping your business for a lucrative exit, mastering the art of verticalization, and leveraging the "Rule of 45" to skyrocket growth and EBITDA. With private equity storming the MSP space and consolidations reshaping the

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36:03

Cracking Google’s Empire: The Future of Search and...

The Channel CEO ·

2024/09/04

In this episode, host Kevin Lancaster talks with the Kristin Jackson, CEO of Freespoke about the recent legal ruling against Google’s monopolistic practices in search and advertising. They discuss how Google’s $29 billion payments to Apple and Firefox to remain the default search engine were deemed anticompetitive, and the potential impacts on the market. Freespoke is poised to take advantage of this shift by offering a more transparent, unbiased search experience. The conversation also touches on

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47:37

MSP Revolution: Tim Conkle’s No-BS Blueprint for...

The Channel CEO ·

2024/08/28

In this episode, Kevin Lancaster sits down with Tim Conkle, the mastermind behind The 20, who’s flipping the script on how MSPs grow and dominate. Tim doesn’t just talk the talk—he’s built a model that’s helped him snap up 35 companies in 23 months, and he’s just getting started. If you think you know the MSP game, Tim’s got news for you: “You ain’t seen nothing yet.” Ready to hear how Tim’s breaking all the rules and setting a new standard in the industry? Hit play now, and don’t forget to

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32:51

AI, Anomalies, and the New Age of Security: Brett...

The Channel CEO ·

2024/08/21

In this episode of the Channel CEO podcast, host Kevin Lancaster talks with Brett Cheloff, the brains behind Zorus Tech. Brett pulls back the curtains to show how Zorus is flipping the script on traditional DNS filtering, pushing the boundaries of cybersecurity for MSPs. They talk shop on everything from protecting remote workers to battling the ever-growing threats of generative AI and social engineering. If you want to level up your security game, Brett's vision of the future is something you

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38:33

Purpose Meets Prevention: Robert Boles’ Bold New...

The Channel CEO ·

2024/08/14

Join us as we explore the innovative strategies that have propelled BLOKWORX to the forefront of the cybersecurity industry. Robert Boles, the visionary leader behind BLOKWORX, shares how his company has shifted from a reactive to a proactive stance, utilizing cutting-edge AI and deep learning technologies to prevent cyber threats before they occur. Discover the transformative impact of a purpose-driven culture on their team and clients and learn about the real-world contributions BLOKWORX is making

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41:47

Risk-Taking and No-Regrets: Chris Wiser's Bold Moves...

The Channel CEO ·

2024/08/07

In this episode of The Channel CEO podcast, we talk with Chris Wiser, the powerhouse behind 7 Figure MSP. Chris shares his secrets of his rise from tech geek to entrepreneurial titan, dropping wisdom on the art of taking calculated risks and grabbing opportunities by the horns. He dishes on his no-regrets mantra, turning past mistakes into fuel for continuous growth. Chris challenges MSPs to ditch the old-school tech-first mentality and embrace a bold focus on sales and business savvy. He highlights

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45:54

From Chaos to Cash: Robin Robbins’ Blueprint for MSP...

The Channel CEO ·

2024/07/31

Buckle up- in the latest Channel CEO Podcast, Kevin Lancaster sits down with industry titan Robin Robbins. She dives into the chaos of hyper-competition, inflation, and election-year uncertainties, serving up a masterclass in turning challenges into profits. Robin doesn’t sugar-coat it. The stagnant economy and tough labor market are real, but so are her strategies. First up: target high-value clients. Dump the low-margin accounts and focus on those who are profitable and see your value. Her mantra

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84 results

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