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PODCAST

Business Uncomplicated

Rich Nazzaro & Andy Worobel

Business Uncomplicated is the podcast that bridges the gap between what gets approved in the boardroom and what actually happens when you"re implementing digital transformation on the ground. Hosted by Rich Nazzaro and Andrea (Andy) Worobel founders of SaaS Business Advisors, this show is designed for business leaders who are tired of implementations that promise everything and don"t always deliver. Drawing from years of experience at industry giants like Dell, Oracle, Accenture, Salesforce, and

business management

All Episodes

00:50:21

Stop Pitching. Start Connecting: Beth Mastre’s Cold...

Business Uncomplicated ·

2025/12/11

Episode Summary Rich Nazzaro sits down with Beth Mastre, a 30-year sales veteran, to discuss why email marketing isn't dead—it's just being done wrong. Beth shares her framework for transforming sales outreach from pitchy, self-centered messages into relationship-building conversations that actually get meetings. Guest Beth Mastre — Sales strategist and creator of an AI-powered email tool that helps sales teams craft effective outreach. With three decades

en

00:52:38

The AI Revolution in Customer Success

Business Uncomplicated ·

2025/12/05

In this engaging conversation, industry leaders discuss the transformative impact of AI on customer success. They explore strategic priorities, the importance of data management, and the evolving roles within customer success teams. The discussion emphasizes the need for collaboration across departments and the significance of building trust in customer relationships. As organizations navigate the integration of AI, they highlight the importance of AI

en

00:52:38

The AI Revolution in Customer Success

Business Uncomplicated ·

2025/12/05

In this engaging conversation, industry leaders discuss the transformative impact of AI on customer success. They explore strategic priorities, the importance of data management, and the evolving roles within customer success teams. The discussion emphasizes the need for collaboration across departments and the significance of building trust in customer relationships. As organizations navigate the integration of AI, they highlight the importance of AI

en

00:43:43

Why AI initiatives are Falling Flat and the Biology...

Business Uncomplicated ·

2025/11/20

In this episode of Business Uncomplicated, Rich Nazzaro sits down with innovation strategist and author Steve Wunker, Managing Director at New Markets Advisors and author of AI and the Octopus Organization: Building the Super Intelligent Firm. They explore how AI can do far more than automate tasks—it can fundamentally reshape how your organization thinks, decides, and acts. Using the octopus as a metaphor (nine brains, eight tentacles, three hearts),

en

00:43:43

Why AI initiatives are Falling Flat and the Biology...

Business Uncomplicated ·

2025/11/20

In this episode of Business Uncomplicated, Rich Nazzaro sits down with innovation strategist and author Steve Wunker, Managing Director at New Markets Advisors and author of AI and the Octopus Organization: Building the Super Intelligent Firm. They explore how AI can do far more than automate tasks—it can fundamentally reshape how your organization thinks, decides, and acts. Using the octopus as a metaphor (nine brains, eight tentacles, three hearts),

en

00:50:57

Leading Salesforce's Most Ambitious Transformation...

Business Uncomplicated ·

2025/11/07

The conversation explores the integration of agentic AI into Salesforce's business operations, focusing on its impact on seller productivity, customer experience, and overall enterprise outcomes. Jay discusses the importance of implementing production-grade systems that go beyond mere demonstrations, highlighting measurable improvements in various business metrics. takeaways Jay is at the forefront of Salesforce's AI initiatives. The focus is on

en

00:50:57

Leading Salesforce's Most Ambitious Transformation...

Business Uncomplicated ·

2025/11/07

The conversation explores the integration of agentic AI into Salesforce's business operations, focusing on its impact on seller productivity, customer experience, and overall enterprise outcomes. Jay discusses the importance of implementing production-grade systems that go beyond mere demonstrations, highlighting measurable improvements in various business metrics. takeaways Jay is at the forefront of Salesforce's AI initiatives. The focus is on

en

00:44:01

From Hype to Habit: Building AI That Actually Works...

Business Uncomplicated ·

2025/11/01

Varun Jain shares his journey from Wall Street analyst to serial entrepreneur, revealing how he's been solving the same fundamental problem—making complex business processes actually work—for 15 years. Now at ComplyJet, he's tackling the "SOC 2 deal killer problem" where startups lose customers because they can't prove compliance quickly enough. In this conversation, Varun discusses: The evolution of compliance from physical binders to AI-native

en

00:44:01

From Hype to Habit: Building AI That Actually Works...

Business Uncomplicated ·

2025/11/01

Varun Jain shares his journey from Wall Street analyst to serial entrepreneur, revealing how he's been solving the same fundamental problem—making complex business processes actually work—for 15 years. Now at ComplyJet, he's tackling the "SOC 2 deal killer problem" where startups lose customers because they can't prove compliance quickly enough. In this conversation, Varun discusses: The evolution of compliance from physical binders to AI-native

en

00:44:47

The Translation Problem: How IT Leaders Bridge...

Business Uncomplicated ·

2025/10/10

In this conversation, Rich Nazzaro, Andy Worobel and Ashley Kanok discuss the evolving role of CIOs and IT leaders in bridging the gap between technology and business needs. They explore the pressures faced by CIOs, the importance of building trust between IT and business, and the shift from IT as a gatekeeper to a strategic partner. The discussion also covers the significance of self-service, governance, and measuring ROI in IT initiatives, as well as

en

00:44:47

The Translation Problem: How IT Leaders Bridge...

Business Uncomplicated ·

2025/10/10

In this conversation, Rich Nazzaro, Andy Worobel and Ashley Kanok discuss the evolving role of CIOs and IT leaders in bridging the gap between technology and business needs. They explore the pressures faced by CIOs, the importance of building trust between IT and business, and the shift from IT as a gatekeeper to a strategic partner. The discussion also covers the significance of self-service, governance, and measuring ROI in IT initiatives, as well as

en

00:52:56

The Strategic CIO: Driving Value Creation in the Age...

Business Uncomplicated ·

2025/09/22

In this conversation, Ryan Worobel discusses the evolving role of the CIO, particularly in the context of private equity and the impact of technology and AI on business operations. He emphasizes the importance of strategic partnerships, business continuity, and the need for CIOs to be integrated into executive discussions. The conversation also touches on the challenges of managing relationships with other executives, the significance of the customer

en

00:52:56

The Strategic CIO: Driving Value Creation in the Age...

Business Uncomplicated ·

2025/09/22

In this conversation, Ryan Worobel discusses the evolving role of the CIO, particularly in the context of private equity and the impact of technology and AI on business operations. He emphasizes the importance of strategic partnerships, business continuity, and the need for CIOs to be integrated into executive discussions. The conversation also touches on the challenges of managing relationships with other executives, the significance of the customer

en

00:51:32

"The Consultant's View: Inside Out and Outside In"

Business Uncomplicated ·

2025/08/28

In this conversation, Cyndi Choung shares her extensive experience in consulting and industry roles, discussing the unique aspects of both environments. The discussion delves into the challenges of business silos, particularly between IT and business, and how AI can play a role in breaking these down. Cyndi emphasizes the importance of leadership in guiding AI adoption and setting a clear vision for its integration into business processes. The

en

00:51:32

"The Consultant's View: Inside Out and Outside In"

Business Uncomplicated ·

2025/08/28

In this conversation, Cyndi Choung shares her extensive experience in consulting and industry roles, discussing the unique aspects of both environments. The discussion delves into the challenges of business silos, particularly between IT and business, and how AI can play a role in breaking these down. Cyndi emphasizes the importance of leadership in guiding AI adoption and setting a clear vision for its integration into business processes. The

en

00:39:14

From Layoff to Launch: Transforming Your Career...

Business Uncomplicated ·

2025/08/14

Join Rich Nazzaro on Business Uncomplicated as he shares his deeply personal journey from getting laid off during his son's birthday trip in San Francisco to co-founding SaaS Business Advisors. In this powerful episode, Rich reveals the science behind why our brains spiral during career uncertainty and provides a roadmap for turning professional setbacks into transformational opportunities. Discover the three emotional phases everyone goes through after a

en

00:39:14

From Layoff to Launch: Transforming Your Career...

Business Uncomplicated ·

2025/08/14

Join Rich Nazzaro on Business Uncomplicated as he shares his deeply personal journey from getting laid off during his son's birthday trip in San Francisco to co-founding SaaS Business Advisors. In this powerful episode, Rich reveals the science behind why our brains spiral during career uncertainty and provides a roadmap for turning professional setbacks into transformational opportunities. Discover the three emotional phases everyone goes through after a

en

00:55:36

Reading the Room's Energy: A Leader's Guide to...

Business Uncomplicated ·

2025/07/24

In this conversation, JB Bolton discusses the nature of conflict in organizations, emphasizing the difference between healthy and unhealthy conflict. He highlights the importance of trust, curiosity, and empathy in navigating conflicts effectively. The discussion also covers strategies for leaders to foster a culture of healthy conflict, the role of vulnerability in building trust, and the significance of clarity in communication. Ultimately, the

en

00:55:36

Reading the Room's Energy: A Leader's Guide to...

Business Uncomplicated ·

2025/07/24

In this conversation, JB Bolton discusses the nature of conflict in organizations, emphasizing the difference between healthy and unhealthy conflict. He highlights the importance of trust, curiosity, and empathy in navigating conflicts effectively. The discussion also covers strategies for leaders to foster a culture of healthy conflict, the role of vulnerability in building trust, and the significance of clarity in communication. Ultimately, the

en

01:05:18

Six-Phase Leadership Framework for Transformation...

Business Uncomplicated ·

2025/07/11

In this conversation, Rich Nazzaro and Andy Worobel discuss the critical role of leadership in successful digital transformations. They explore the importance of having a clear vision, aligning leadership, and fostering a culture that supports change. The discussion highlights common pitfalls in transformation efforts, such as unclear objectives, lack of engagement, and the dangers of delegation. They emphasize the need for leaders to be present, ask the

en

27 results

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