Responsive Lab Podcast

26:05

EP 93: How to Evaluate and Design Your Nonprofit Tech...

Responsive Lab Podcast ·

2026/10/01

In this episode of The Responsive Lab, Scott sits down with Dave Malda, Chief Partnership Officer at iPass, and Mark Becker, Founding Partner of Cathexis Partners. Between them, they bring decades of experience helping nonprofits navigate technology decisions, from platform selection and data migrations to building integration ecosystems that hold up over time.You'll hear about:• Why discovery should always come before demos• What nonprofits are asking for in software evaluations now that

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29:18

EP 92: How to Launch Planned Giving at Your Nonprofit...

Responsive Lab Podcast ·

2026/09/15

In this episode of The Responsive Lab, Scott sits down with Tony Martignetti, founder, author, and planned giving consultant. Tony has spent nearly three decades making planned giving accessible for small and mid-sized nonprofits, first as a frontline fundraiser and then as a consultant since 2003.You'll hear about:• Why the conventional wisdom that small nonprofits aren't ready for planned giving is flat-out wrong, and what's really holding organizations back• How to identify your best

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44:36

EP 91: How to Spark Growth In Your Recurring Giving...

Responsive Lab Podcast ·

2026/08/21

In this episode of The Responsive Lab, Carly and Scott sit down with Dave Raley, Founder of the Center for Sustainable Giving. Dave spent 18 years in fundraising and marketing before founding the Center, driven by a belief that sustainable, recurring funding should be accessible to every nonprofit, not just the largest ones.You'll hear about:• Why a flat recurring giving program is often a visibility problem, not a donor problem, and what to look at first• How the first 30 days after a

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50:18

EP 90: From RNS 2026 | How to Build a Brand That...

Responsive Lab Podcast ·

2026/08/04

In this episode, we bring you content from the 2026 Responsive Nonprofit Summit from Donna Lucas, Chief Marketing Officer at Joni and Friends.You'll hear about:Why being the "best kept secret" is a sign of failure, not something to celebrateHow Donna convinced her CFO to shift 60 percent of the budget to brand awarenessThe framework of brand first, marketing second, fundraising thirdWhy she compares branding to planting, marketing to cultivation, and fundraising to the harvestHow Joni and

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41:26

EP 89: Building Campaigns That Last Beyond the Goal...

Responsive Lab Podcast ·

2026/06/29

In this episode of The Responsive Lab, Carly and Scott sit down with Chad Paris, Principal and CEO of Parisleaf, a branding agency that helps nonprofits fund progress by branding major fundraising campaigns. Chad has spent nearly two decades advising mission-driven organizations through comprehensive campaigns, and he brings a rare combination of strategic depth and candor about where the philanthropic sector is headed.You'll hear about:• What separates wildly successful campaigns from ones

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41:06

EP 87: Building Product-Centered Donor Experiences...

Responsive Lab Podcast ·

2026/06/11

In this episode of The Responsive Lab, Carly and Scott sit down with Ben Webb, Chief Marketing Officer at International Justice Mission. He's spent more than 15 years across nonprofit leadership, ministry, and creative consultancy, including a global marketing role at Compassion International where he led teams across digital, innovation, and experience design in more than 30 countries. You'll hear about:* Why most nonprofit marketing fails to inspire and what we can learn from Red Bull's

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37:28

EP 88: Building a Better Way to Fundraise with Derric...

Responsive Lab Podcast ·

2026/06/04

In this episode of The Responsive Lab, Carly and Scott sit down with Derric Bakker, CEO of DickersonBakker. With more than three decades of experience as a practitioner, consultant, and business leader, he helps organizations move beyond legacy fundraising models toward relationship-centered approaches. You'll hear about:* Why fundraising feels harder now and how this represents a fundamental shift, not just a cyclical downturn* What "treat every donor like a major donor" actually means in

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44:51

EP 86: How To Adopt AI Without Destroying Your...

Responsive Lab Podcast ·

2026/05/28

In this episode of The Responsive Lab, Carly and Scott sit down with Tim Lockie, founder of The Human Stack. Tim has spent his career at the intersection of data and people, helping nonprofits use information systems to increase impact and decision-making. You'll hear about:* Why the AI conversation happens in a vacuum separate from actual fundraising work* How to think about tech, data, and staff as an integrated system rather than three separate silos* The identity and belonging questions

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38:28

EP 85: Using Data Quality to Unlock AI's Potential in...

Responsive Lab Podcast ·

2026/05/14

In this episode of The Responsive Lab, Carly and Scott sit down with Erin Stender, CMO at Omatic. With nearly a decade at mission-driven tech companies like Classy and Neon One, Erin brings a unique perspective from both the technology side and the nonprofit board member lens. You'll hear about:* Why nonprofits feel both excitement and trepidation about AI, and how both responses are completely valid* How incomplete or inaccurate data creates costly missed opportunities, from major donors

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28:42

EP 84: Building Sustained Giving Through Human...

Responsive Lab Podcast ·

2026/05/07

In this episode of The Responsive Lab, Carly and Scott sit down with Chris Larson, President & CEO at Ligonier Ministries. Chris has been with Ligonier since 2004, directing all strategic outreach initiatives and overseeing daily ministry operations through significant growth and leadership transitions. You'll hear about:* Why monthly sustainers became the backbone of Ligonier's 55-year mission* How to create "beautiful reciprocity" where donors benefit from the org they support*

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36:17

EP 83: Turning Program Metrics Into Fundraising Fuel...

Responsive Lab Podcast ·

2026/05/05

In this episode of The Responsive Lab, Carly and Scott sit down with Chris Palombo, President and CEO of MAP International. Chris leads the organization that serves as the global relief valve for surplus healthcare products, shipping $1.26 billion in medicines and medical supplies to 100 nations annually. His core belief? Nonprofits must speak four distinct languages to demonstrate true impact: heart, finance, medical outcomes, and operational efficiency.You'll hear about:* The four tribes

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26:13

EP 82: Building Diversified Donor Portfolios with...

Responsive Lab Podcast ·

2026/04/27

In this episode of The Responsive Lab, Carly and Scott sit down with Audrey Cooper, Associate Director of Philanthropy at Evidence Action. Audrey brings 10 years of nonprofit development experience across social services and international development, and has helped Evidence Action scale from its 2013 founding to raising over $60 million annually. You'll hear about:Why donor portfolio concentration becomes dangerous and what the moment of recognition usually looks likeHow to make strategic

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32:30

EP 81: How Nonprofits Can Use LinkedIn to Find and...

Responsive Lab Podcast ·

2026/04/14

In this episode of The Responsive Lab, Carly and Scott sit down with Randy Molland, Founder and Chief Giving Officer at Impact Circle. Randy spent years building businesses as an entrepreneur before a trip to an orphanage in Mexico shifted his focus entirely. Since then, he's built a career around one specific gap: helping nonprofits build real relationships with the business community.His core belief? The people with money to give are already on LinkedIn, and most nonprofits aren't showing

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26:36

EP 80: Building Healthy Nonprofit Cultures That Fight...

Responsive Lab Podcast ·

2026/04/02

In this episode of The Responsive Lab, Carly and Scott sit down with Dr. Jeff McGee, a leadership and organizational culture strategist and creator of the Triple Loop Leadership framework. Dr. McGee has worked in nonprofits from frontline staff to executive leadership for over a decade and now coaches organizations nationwide on building healthy cultures and managing AI adoption. You'll hear about:* Why lack of honest communication creates quiet disengagement and an "us versus them"

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31:33

EP 79: Building AI-Powered Major Gift Programs That...

Responsive Lab Podcast ·

2026/03/25

In this episode of The Responsive Lab, Carly and Scott sit down with Griff Bohm. As one of the founders of Momentum, an AI-powered donor engagement platform for mid-level & major gifts, Griff brings unique insights into how artificial intelligence can transform fundraising without losing the human connection that drives giving.You'll hear about:• Starting with problems instead of solutions when adopting AI tools• Building major gift programs that leverage technology to create more donor

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32:37

EP 78: Building a Loyalty Program That Celebrates...

Responsive Lab Podcast ·

2026/03/19

In this episode of The Responsive Lab, Carly and Scott sit down with Carly Plate and Dominika McLean from the University of South Florida to talk about building a consecutive giving recognition program that celebrates loyalty over gift size.Their core belief? The donor who gives $25 every year for 30 years deserves just as much recognition as someone who writes one large check.You'll hear about:Why USF created Loyalty Herd to close the gap between major giving programs and unrecognized

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37:16

EP 77: Building a Donor Strategy That Honors Every...

Responsive Lab Podcast ·

2026/03/10

In this episode of The Responsive Lab, Carly and Scott sit down with Dean Axelrod, Vice President of Partnerships and Philanthropy at Direct Relief. Dean's career has spanned business, law, and financial services. But the common thread? Helping people and organizations succeed.His core belief? If someone is giving all they have to give, they're a major donor. No matter the dollar amount. You'll hear about: Why Direct Relief moved away from traditional major donor definitions How

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47:49

EP 76: How to Build a Brand That Drives Long-Term...

Responsive Lab Podcast ·

2026/03/05

In this episode of The Responsive Lab, Carly and Scott sit down with Donna Lucas, Chief Marketing and Development Officer at Joni and Friends. Donna spent decades in consumer products marketing at brands like Adidas, K-Swiss, and Dickies before making the jump to the nonprofit world. Her core belief? Planting comes before the harvest. Brand awareness has to come before the fundraising ask. You'll hear about: Why being "the best-kept secret" is actually a failure How Donna convinced

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34:25

EP 75: What the 2026 Nonprofit AI Adoption Report...

Responsive Lab Podcast ·

2026/02/17

92% of nonprofits are using AI. Only 7% say it's actually making a strategic impact. So what's going wrong?In this episode, Carly and Scott sit down with Nathan Chappell, Chief AI Officer at Virtuous and co-founder of Fundraising.ai, to unpack the findings of the 2026 Nonprofit AI Adoption Report. Nathan breaks down why more AI tools don't equal better results, what happens when organizations use AI to speed up broken practices, and what the 7% are doing differently. You'll hear

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28:58

EP 74: How to Build a Capital Campaign Around Real...

Responsive Lab Podcast ·

2026/02/11

In this episode of The Responsive Lab, Carly & Scott sit down with Meg George, Co-Founder and President at George Philanthropy Group. Meg has spent her career in major gifts and now consults with nonprofits on campaign preparation and principal gift strategies.Her core belief? Campaign planning is a practice, not a moment. The organizations that raise the most money are always in some phase of a campaign. You'll hear about: Why "comprehensive campaign" is a better term than

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