PODCAST

The Business of Government Hour

IBM Center for The Business of Government

The Business of Government Hour highlights government executives and thought leaders who are changing the way government does business. Host Michael J. Keegan speaks to guests about leadership, public management, innovation, as well as their vision of government in the 21st century. Each interview offers an informative, insightful, and in-depth conversation on topics and trends at the intersection of government, technology, and leadership.

government & organizations national

All Episodes

Insights on How Great Leaders Drive Innovation at Scale

The Business of Government Hour ·

2026/07/06

Why do so many great ideas fail to scale? What separates organizations that innovate once from those that innovate continuously? And what can government leaders learn about building partnerships that turn bold ideas into real results? Join me, Michael J. Keegan, for a conversation exploring insights from the book Genius at Scale: How Great Leaders Drive […]

Managing the Mission at Homeland Security: A...

The Business of Government Hour ·

2026/06/29

What does it take to run the most operationally complex department in the federal government? Securing borders. Responding to disasters. Protecting critical infrastructure. At the Department of Homeland Security, keeping those missions running takes focused management. Join host Michael J. Keegan as he discusses these topics and more with Troy Edgar, Deputy Secretary of Homeland […]

Modernizing the Delivery of Public Benefits for a...

The Business of Government Hour ·

2026/06/15

What does it take to modernize a public benefits system that millions of people rely? How do government leaders improve customer experience, strengthen trust, protect sensitive data, and replace legacy systems? And how can technology help a large public agency become more responsive, more resilient, and more human-centered? Join host Michael J. Keegan as he […]

Results Driven Government: A Conversation on How...

The Business of Government Hour ·

2026/06/08

Why do performance improvements often vanish when leadership changes? What separates activity from results? And how can government leaders build systems that make improvement stick? Join host Michael J. Keegan as he speaks with John M. Bernard, author of Government That Works and founder of America’s Pulse. Listen to the podcast.

Shaping How We Lead: A Conversation with Dr. Masud...

The Business of Government Hour ·

2026/06/01

What makes us who we are? How do memory, motivation, empathy, judgment, and our sense of belonging shape the way we lead, make decisions, and connect with others? And what happens when those essential cognitive functions begin to change? Join host Michael J. Keegan as he explores these questions and more with Dr. Masud Husain […]

Governing Pandora: Leadership, Trust, and Risk in the...

The Business of Government Hour ·

2026/05/25

What does leadership require when technology is advancing faster than institutions can adapt? How can government, business, and society capture the promise of generative AI while confronting its risks? And what does it take to build trust, resilience, and responsible governance in an era of exponential change? Join host Michael J. Keegan as he explores […]

Leading in Chaos: Rethinking Leadership for an...

The Business of Government Hour ·

2026/05/18

What does a new model of leadership look like in this moment? How do leaders stay grounded when the environment is anything but? What does it take to move from trying to control outcomes to creating the conditions for something new to emerge? Join host Michael J. Keegan as he explores these questions and more […]

Reimagining Child Welfare Through Data, AI, and...

The Business of Government Hour ·

2026/05/11

What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the human judgment at the heart of child welfare? And what happens when you combine data, product thinking, and human-centered design to rethink how government delivers services? Join host Michael J. Keegan and his guest […]

Leadership Stories from the Edge of Uncertainty: A...

The Business of Government Hour ·

2026/04/27

What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he […]

Transforming the U.S. Department of Veterans Affairs:...

The Business of Government Hour ·

2026/04/20

What does it take to lead one of the largest and most complex service organizations in the federal government? What are the VA’s most urgent priorities? How is VA reducing its claims backlog? What will it take to get electronic health record modernization right? Join host Michael J. Keegan as he explores these questions and […]

Reforming the Human Services Safety Net: A...

The Business of Government Hour ·

2026/04/13

What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions […]

Genius at Scale: How Great Leaders Drive Innovation...

The Business of Government Hour ·

2026/03/23

How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governance, interagency modernization, and cross-sector partnerships? Join host Michael J. Keegan as he explores these questions and more with Jason Wild, co-author of the book Genius at Scale: How Great Leaders Drive Innovation at […]

Transforming Federal Hiring & Modernizing the...

The Business of Government Hour ·

2026/03/16

What are the strategic priorities the U.S. Office of Personnel Management (OPM)? How is OPM working to modernize the U.S. federal HR systems? What is it doing to streamline hiring, shift to a skills-based talent management, and what will it take to build the workforce of the future? Join host Michael J. Keegan as he […]

Leading in the Age of Generative AI and Exponential...

The Business of Government Hour ·

2026/02/23

How do we govern in a world where technology is no longer evolving in steps… but exploding exponentially? How do we harness their upside while managing their risks? How do we lead in a world where innovation moves at the speed of light, but trust and institutions move more slowly? Join host Michael J. Keegan […]

Leveraging AI in Local Government: A Conversation...

The Business of Government Hour ·

2026/02/09

What does an “AI-ready culture” look like in city government? What are the common cultural barriers to AI adoption? How does AI create efficiencies in city operations? How should local government leaders evaluate AI vendors and their promises? How do you ensure accountability when AI systems are involved in public safety or other critical city […]

The Long Arc of Innovation: Lessons from History’s...

The Business of Government Hour ·

2026/02/02

What are the most common misconceptions about disruption, and why does getting the definition right matter for government leaders? How can leaders distinguish between genuine failures and innovations that are simply ahead of their time? What are the societal downsides of disruption that leaders need to actively manage. Join host Michael J. Keegan as he […]

Government That Works: A Conversation with John M....

The Business of Government Hour ·

2026/01/26

What if the real question isn’t whether government is working hard—but whether it is actually improving people’s lives? How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile—and what makes them endure? Join host Michael J. Keegan as he explores these questions and more with John M. Bernard, author […]

Reimagining Government: Achieving the Promise of AI...

The Business of Government Hour ·

2026/01/19

What does an AI-enabled government look like? How is AI already transforming government operations today? How should government agencies measure real progress, and when is rapid leapfrogging beneficial vs. risky? Join host Michael J. Keegan as he explores these questions with Faisal Hoque and Erik Nelson co-authors with Tom Davenport of Reimagining Government: Achieving the […]

Reflections on Public Service with Gene Dodaro,...

The Business of Government Hour ·

2026/01/12

Gene Dodaro joins host Michael J. Keegan on The Business of Government Hour for a conversation reflecting on his public service journey, the accomplishments that shaped GAO’s modern identity, and the challenges that lie ahead for the US federal government. He offers insights on the persistent vulnerabilities still facing government, the importance of public sector […]

Reflections on Public Service: A Conversation with...

The Business of Government Hour ·

2025/12/08

What leadership lessons can be gained from 33 years of federal services? What are the biggest barriers to building a more citizen-centric federal government? What must we do to better prepare future public leaders—both political and career—for the complexity of governing? Join host Michael J. Keegan as he explores these questions and more with Dave […]

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The Business of Government Hour

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