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PODCAST

VADA Live

Virginia Automobile Dealers Association

VADA LIVE is the official podcast powered by the Virginia Automobile Dealers Association, offering rich insights and information about the automotive industry in the Commonwealth of Virginia. Join VADA staff, members, and partners for behind-the-scenes accounts of our efforts in the legislature, regulatory, and industry worlds, and stay equipped with everything you need to know to be a successful and competitive automotive dealer in Virginia.

leisure automotive

All Episodes

26:12

VADA Live S2:E6 | Digital Strategy & Trust: Winning...

VADA Live ·

2026/03/18

How do you build trust with a consumer before they ever set foot in your showroom? In this episode of VADA Live, host Dan Carrigan sits down with Tim Pohanka, Executive Vice President of Pohanka Automotive Group, and Chris Einterz, Director of Online Retailing at Dealer eProcess. Together, they break down the current state of digital automotive retailing, where strategies fall short, and how to effectively integrate AI without losing the human touch. In this episode, we cover: The Omnichannel

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27:20

VADA Live S2:E5 | Unlocking Hidden Profit in Your...

VADA Live ·

2026/03/11

Is your parts department the most neglected, underappreciated, and misunderstood department in your dealership? In this episode, we sit down with Brian Crossin, an instructor at NADA Academy who brings over two decades of fixed operations and parts management experience to the table. Brian explains why dealerships routinely hand over half a million dollars in inventory capital to their parts teams without providing the formal sales and financial education needed to maximize that investment. In this

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30:08

VADA Live S2:E4 – The Capitol Vibe Check: Talking...

VADA Live ·

2026/02/20

We're at the halfway point of the Virginia General Assembly session, and the VADA legal team is breaking down exactly what the "Crossover" deadline means for your dealership. Join VADA Live host Dan Carrigan as he sits down with Anne Gambardella, Executive Vice President and General Counsel, and Mimi Perka, Director of Legal and Legislative Affairs, for a Capitol "vibe check." From dodging unexpected solar canopy mandates to navigating new employment laws and surveillance pricing, Anne and Mimi

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21:18

VADA Live S2:E3 – Managing vs. Leading: Why Your...

VADA Live ·

2026/02/05

We know the stats: turnover in the automotive industry is hovering near 46%, and for service advisors specifically, it's nearly 49%. Why are dealership struggling to keep their best people? This week on VADA Live, host Dan Carrigan sits down with Christopher Craig – Author, Fixed Ops Expert, and U.S. Army Reserve Officers – to answer that question. Christopher argues the industry is full of "Managers" who managers, but lackss "Leaders" who lead people. In this conversation, we move beyond the

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19:55

VADA Live S2:E2 – The Tour Detour: Tim Pohanka on...

VADA Live ·

2026/01/22

Can a used Nissan with over 100,000 miles and a Continuously Variable Transmission (CVT) survive the salt flats of Bonneville and the rock crawling trails of Moab? In this episode of VADA Live, host Dan Carrigan sits down with Tim Pohanka, Executive Vice President of the Pohanka Automotive Group, to discuss his hit new YouTube series, "Tour Detour: The Good, The Bad, & The CVT." Tim and two fellow dealers set out to bust the myths surrounding Nissan's CVT reliability by taking three high-mileage

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22:28

VADA Live S2:E1 – The 2026 Virginia General Assembly:...

VADA Live ·

2026/01/15

The 2026 Virginia General Assembly session is officially underway, and for the retail automotive industry, the stakes remain as high as ever. Join VADA Live host Dan Carrigan for our Season 2 premiere as he sits down with experts Mimi Perka, VADA Director of Legislative & Legal Affairs, and Ralston King, President of RivCo Government Affairs and VADA Lobbyist. With 18 new members entering the House of Delegates, VADA's mission this year is focused on education, relationship-building, and protecting

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11:21

VADA Live S1:E48 – Why Culture (and Your Service...

VADA Live ·

2025/12/26

In this conclusion to our special end-of-year series, VADA President and CEO Don Hall shifts the focus from external threats to the internal dynamics that will define dealership success in 2026. Hall shares candid takeaways from his recent time at the NADA Academy, specifically highlighting the critical, often undervalued role of service technicians. He argues that the service drive touches far more customers than the sales floor and that building a culture where employees feel valued is the only

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08:36

VADA Live S1:E47 – The Franchise, Fixed Ops, and The...

VADA Live ·

2025/12/19

VADA's Don Hall sat down for a candid, two-part interview on the threats facing the franchise system–from manufacturers like VW and Scout pushing for direct sales to the new political landscape in Richmond. In Part 1 Don delivers a message to dealers who think they can coast through 2026: "Manufacturers have made it clear... they would love to be able to take off certain vehicles and sell them direct. We need to care and we need to get engaged. This is a big deal. It's not going to go away."

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01:46:05

VADA Live S1:E46 – 2026 Legal & Legislative Update

VADA Live ·

2025/12/18

Join the VADA leadership team—President Don Hall and legal experts Anne Gambardella, Barry Beatty, and Mimi Perka—for an essential briefing on the 2026 political and regulatory landscape. This session covers everything from Virginia's new administration to aggressive FTC enforcement and critical franchise rights updates.

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20:48

VADA Live S1:E45 – Party Crashers II: The Road Ahead...

VADA Live ·

2025/12/17

The "Party Crashers" have returned, and the stakes are higher than ever. To celebrate our one-year anniversary of VADA Live, host Dan Carrigan welcomes back our very first guest, Brian Finkelmeyer of Cox Automotive. In this deep dive, Brian analyzes the massive $30 billion tariff impact hitting automakers and explains why the industry is seeing a "perplexing" shift in consumer behavior. From the normalization of new car inventory to the "bottom valley" of used car acquisitions and the sunsetting of

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21:18

VADA Live S1:E44 - Legacy, Integrity, and Leadership...

VADA Live ·

2025/12/11

Join Dan Carrigan as he speaks with Emily Marlow Beck, President of Marlow Motor Company and Virginia's 2026 Time Dealer of the Year, for a candid and insightful conversation about leadership and the future of the family-run dealership. In this interview, Emily shares her unique journey from her legal background as an attorney to her current role as dealer principal. She explains how her father instilled a character-building work ethic from the ground up, and why being prepared to "pivot and go" is

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19:12

VADA Live S1:E43 – Introducing TagTracker:...

VADA Live ·

2025/12/03

Dealer plates are your most valuable, and often most easily lost, assets. Join VADA Live as we introduce TagTracker, a new partner specializing in patented, real-time GPS Dealer Tag Tracking. This technology provides modern dealerships with total accountability and compliance. TagTracker supports DMV compliance by logging usage and can potentially reduce insurance costs. The system gives you real-time visibility and instant alerts for maximum test drive time/distance, speed, and Geofence violations

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28:57

VADA Live S1:E42 – Virginia Election Recap: What the...

VADA Live ·

2025/11/11

Virginia just delivered a historic election, electing the first female chief executive, Abigail Spanberger, and expanding the Democratic House of Delegates majority by 13 seats. What does this shift mean for Virginia's business climate, the upcoming 2026 General Assembly session, and franchise auto dealers? Join host Dan Carrigan with two members of VADA's Lobbying team, Tripp Perrin (Lindl Government Affairs) and Greg Habeeb (Gentry Locke Consulting), as they provide an in-depth breakdown of the

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21:48

VADA Live S1:41 - The AI Pyramid and Agentic...

VADA Live ·

2025/11/06

Join Dan Carrigan and Dr. Ben Flusberg, Chief Data Officer at Cox Automotive for a deep dive into the evolution and practical application of AI in auto retail. Dr. Flusberg defines the AI landscape, explaining the shift from predictive to generative and now to agentic AI—where systems execute multi-step automated workflows. Dr. Flusberg shares his strategic framework: the "AI Pyramid." This model outlines the path to maximizing AI value, moving from basic Insights to Predictions, then

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18:44

VADA Live S1:E40 – Market Shifts, EV Demand, &...

VADA Live ·

2025/10/29

Join us as we welcome back Steve Greenfield (Automotive Ventures) for a sharp analysis of the shifting auto market. In this episode, Steve provides a crucial outlook for Q4 2025 and 2026, explaining why the EV softening and affordability pressures are defining the landscape, while the prime consumer remains resilient. He emphasizes that the future of mobility requires preparing for these market forces and tariffs. This video is essential for leaders focused on long-term strategy, navigating rising

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25:12

VADA Live S1:E39 – AI and the Future of Talent...

VADA Live ·

2025/09/17

Join Dan Carrigan as he speaks with Napoleon “Napo” Rumteen, a proven leader at the intersection of automotive retail, SaaS, and talent innovation. Napo, the Founder and CEO of Interactive EQ, explains how his platform uses AI to measure intangible skills and improve hiring and retention in high-turnover roles like sales and service advisors. In this interview, Napo shares his perspective on why focusing on employee development and getting ahead of problems is crucial for profitability. He discusses

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17:21

VADA Live AI Exclusive: Chad Graves on Preparing Your...

VADA Live ·

2025/09/10

In this VADA Live special, host Dan Carrigan and Reunion Marketing's Chad Graves discuss how dealers can get ahead of AI-driven marketing. Chad emphasizes that AI is a supplement, not a replacement, for human interaction and offers a valuable look into how early adopters are using data to become more efficient, serve their customers better, and prepare for a future where buyers may make decisions without even visiting a website.

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16:10

VADA Live AI Exclusive: Kayla Kody with Richmond Ford...

VADA Live ·

2025/09/04

Does artificial intelligence have a place in the automotive industry? In this VADA Live special, host Dan Carrigan sits down with Kayla Kody, Vice President at Richmond Ford Auto Group, to discuss the opportunities and challenges of using AI in dealerships. Kayla shares her perspective on how AI can be a powerful "helping hand" to enhance operations and customer experiences, but not a total replacement for the human connection. She also shares the importance of data privacy (if you wouldn’t shout it

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21:36

AI Exclusive: NADA Academy Director Michael Hayes

VADA Live ·

2025/08/27

On this special episode of VADA Live, Host Dan Carrigan sits down with National Automobile Dealers Association (NADA) Academy Director Michael Hayes. The duo takes a deep dive on all things AI in the retail automotive industry, and how NADA Academy is preparing its students for the dealerships of today and tomorrow.

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18:09

AI Exclusive: AI in Fixed Ops with WarrCloud CEO Jim...

VADA Live ·

2025/08/20

Can AI streamline your dealership's most complex back-office functions? Jim Roche, CEO of WarrCloud, joins Dan Carrigan to explain how AI-powered automation is boosting profitability and efficiency in fixed operations and warranty claims processing, especially with new Virginia laws protecting dealer compensation as of July 1.

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